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Smart Wave Solar

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9.2

Overall Score

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LAST UPDATED: February 13th, 2024

Based in Bluffdale, Utah, Smart Wave Solar is a solar system provider that promises to provide homeowners with low prices, premium solar panels with a 25-year warranty, and more. Since its founding in 2015, Smart Wave Solar has sought to differentiate itself from competitors by promoting a no-pressure sales culture and building reliable solar panel systems that still work even during a power outage.

Smart Wave Solar is an industry pioneer, and has even filed its own patent for a protected power source system and method for safely obtaining power from the solar array during a grid outage.

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The Good

  • NABCEP Certified
  • In-House Fulfillment
  • Competitive Warranties
  • Top-Level Equipment

NABCEP Certified

Smart Wave Solar has been certified by the the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is an industry-recognized organization that authors some of the most rigorous certification programs in solar. A certication from this body conveys true expertise in solar technology and installation.

In-House Fulfillment

Smart Wave Solar offers 100 percent in-house fulfillment on every solar installation. This means the company does not subcontract the installation process to another local company, but is instead actively engaged in every step of the process — from initial consultation, to system design, to installation by its certified team of solar experts, to activation and post-installation monitoring.

Conducting in-house fulfillment gives Utah customers consistent and reliable points of contact throughout their solar installation process, and also ensures a high-quality solar array.

Competitive Warranties

Smart Wave Solar also offers some of the best and most robusts warranties in the industry. The company's industry-leading 25-year equipment warranty, is a promise from the manufacturer(s) that all the solar equipment used in the solar PV system (solar panels, solar inverters, rooftop racking equipment, backup battery storage, etc.) is guaranteed to operate at peak performance for the projected lifetime of the system, 25 years.

In addition to the equipment warranty, Smart Wave Solar also provides customers with its own 25-year workmanship, or labor warranty. A workmanship warranty protects the solar energy system against defects caused by faulty equipment, roof damage, or errors committed during the installation process. While such events are rare, the presence of a 25-year warranty should give customers additional peace of mind.

Top-Level Equipment

Smart Wave Solar builds its solar panel systems with top-of-the-line solar panels, inverters, and backup batteries, and makes disclosures on its preferred manufacturing partners. Panel offerings are supplied by industry leaders like REC Solar, Solaria, and Silfab, whose panels all rank highly for energy efficiency, as well as their robust product warranties.

Inverter options are provided by SMA and Enphase, both respected names in solar. Most solar stops working when the power goes out, but Smart Wave has a patented system that can provide you with emergency power for no extra cost.

As for energy storage options, Smart Wave Solar has partnered with sonnen and is a member of sonnen's Wattsmart battery program in the state of Utah, which networks sonnen battery owners with other residential battery owners throughout the state, creating a distributed energy supply built on clean energy that can be accessed in the event of a power grid failure. 

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The Bad

  • Vague Financing Disclosures

Vague Financing Disclosures

Beyond stating that customers have the option to purchase or finance their systems, Smart Wave Solar does not disclose specific financing options prior to customers asking for a bid. In the state of Utah, customers can go solar in a number of ways: solar purchase, solar loans, solar leases, or power purchase agreements (PPA). Each of these options carry inherent advantages depending on the homeowner's budget and energy needs. Removing the requirement to ask for a bid before this information is disclosed will empower customers to compare solar companies and determine the best one for them.

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The Bottom Line

Smart Wave Solar has a lot to offer. Its in-house fulfillment promise and 25-year warranties suggest the company installs quality systems that are built to last. Providing customers with more information, specifically financing options, at the discovery phase of the installation process could be the difference-maker in the customer's final decision.

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Star Rating

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4.6

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160 Reviews

Review Breakdown

5 grade

81%

4 grade

12%

3 grade

3%

2 grade

3%

1 grade

2%

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Featured Review

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Mike McKibben Parker, CO

Smart Wave exceeded all of our expectations during the design and installation of our system. Our experience began with Smart Wave’s sales rep. Dan’s honesty and transparency during the proposal process. Next was their well structured, project management approach used on their projects. What impressed us the most was the outstanding communication and quick response by Smart Wave’s Project Coordinator, Darcy, throughout the job. On our job, she was able to reach back to the rest of their team and get questions and actions resolved quickly. Other things that impressed us were their competitive pricing, use of premium components in their systems, good documentation, warranties and outstanding value. And we like the fact that we can monitor and record the output of each of our solar panels online.

5 months ago

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Reply from Smart Wave Solar

Thank you, Mike! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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John Salt Lake City, UT

Steve is the greatest most honest person we have ever dealt with. He didn’t have all the answered but was honest that he didn’t know, he politely said he didn’t know, but will find out, & did. We have met with dozens of solar companies and was really disappointed that they would make up some BS story and try and back peddle when confronted about it. We were just looking for honesty. We weren’t even looking to buy solar when we went to a home show, Steve asked my wife about it while I was looking at something else. She asked him one Question, same question we asked all the other solar companies. He directly said “ I don’t know, but let me find out” first time anyone had said that. So my wife dragged me over and we started talking to Steve. He dazzled us with his intellect and honesty. We talked to him for about 45 min and then signed up to have him come and give us the speech at our house. He knows his stuff! He was great. We signed up, he went above and beyond to make sure we were comfortable with everything before we pulled the trigger to purchase. He walked us through the whole process, did a soft hand off to another rep and before we knew it we had it set! The company as whole was great, but Steve was the guy who made it all happen. Thank you!

1 year ago

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Reply from Smart Wave Solar

Thank you so much for such a great and detailed review, John! We appreciate your business!

Feb. 8th, 2023

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usiuelali sheikh St Louis, MO

Customer Review Video

5 months ago

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Reply from Smart Wave Solar

Thank you, usiuelali! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Stephanie Smith Arvada, CO

I’ve had a great experience with Smart Wave! The solar panels have been everything we hoped for. I had done research for years and finally decided that Smart Wave was the company for the job. Happy customers here!

5 months ago

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Reply from Smart Wave Solar

Thank you, Stephanie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Nancy Arvada, CO

The process went as stated from start to finish - 6 months. Communication was great along the way. No complaints here. Realizing savings as soon as the switch was turned on!

5 months ago

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Reply from Smart Wave Solar

Thank you, Nancy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Ralph Frid Denver, CO

The product was installed on time, works as promised, and the folks were great to work with... easy-peasy. $2k less that another solar comany - with the same generation capability - and Smart Wavew installed state of the art panels.

5 months ago

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Reply from Smart Wave Solar

Thank you, Ralph! We value our customers and appreciate the time you took to share your experience. We appreciate your support.

Oct. 24th, 2023

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JustBreathe Salt Lake City, UT

Steve and Bethany were awesome to work with. They continue to be responsive, several months later. Although there were a few hiccups in the beginning, we were able to get them figured out and the system continues to do its thing.

6 months ago

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Reply from Smart Wave Solar

JustBreathe, thank you for sharing your experience and leaving us such a great review!

Sep. 26th, 2023

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Andrew C Johnson Kaysville, UT

With all of the different steps involved in putting a solar system on the roof of your house, you would expect a few issues to come up. We had 2. They were resolved almost instantaneously. Analee was our project manager, and she handled every step beautifully. This was a 4 month process, but it felt like much less. Not a scrap left in our yard from the panel installation. Almost daily emails to update us on the progress, and the next step. We even got to throw the switch ourselves, after the new meter was hooked up by the power company. The end result: A fixed electric bill for the rest of our lives. Also, constant monitoring by Smart Wave, to stay on top of any possible issues. From sales, to management, to technicians, this is a first class operation.

1 year ago

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Reply from Smart Wave Solar

Hi Andrew, Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop

May. 6th, 2022

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Gary Orem, UT

I did some research and the panels had a longer life than others. That way I don't have to worry about changing them. The system is still pretty expensive, but I like the ability to get solar power plus we also got a battery as part of the deal. Also, you guys are the only ones in our state that allowed power to be taken from the solar panels when the grid was down, that was something I really wanted. I really liked the sales guy. He was not high pressure and just told us all the stats and let me decide. I'm a mechanical engineer, so I appreciated that and he did a good job of answering my technical questions. The project manager kept track of everything for me and helped us get the app going. So all the way through from beginning to end she told me exactly what's going on, and it was very nice. It took just a couple of days to install. They did a nice job and I think the quality was good. They made one drill wrong but they fixed it with really good quality. I checked it out and I'm very pleased with the installation process and the speed.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Gary. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

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Tamara Longmont, CO

Smart Wave Solar’s communication throughout the process was exceptional. We are getting even better than expected results regarding energy generation.

5 months ago

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Reply from Smart Wave Solar

Thank you, Tamara! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Mark Christensen Orem, UT

This is a great company! We would recommend this company and would use these people again. They went above and beyond our expectations. They deserve our highest recommendation.

5 months ago

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Reply from Smart Wave Solar

Thank you, Mark! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Katherine Spicer Wheat Ridge, CO

Highly professional, great work conducted, and personal level of service, with total transparency about financing options and high workmanship warranty coverage. Follow-up post installation was a perk too. :)

6 months ago

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Reply from Smart Wave Solar

Thanks so much for taking the time to share your experience, Katherine Spicer we appreciate your business!

Sep. 27th, 2023

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Benjamin Brownlow Spanish Fork, UT

Customer Review Video

1 year ago

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Reply from Smart Wave Solar

Benjamin, thank you for sharing your experience for future customers. We appreciate your business.

May. 27th, 2022

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Ron Randquist Spanish Fork, UT

We had a great experience with Smart Wave Solar. Our Sales person was knowledgeable and gave good recommendations that made sense and were verifiable with other sources. They listened to our needs and we ended up with a system sized right for us. The Installation was fantastic, good communication from the project manager and all the teams that worked on our home. When an issue arose they let us know and worked out of the box to find a solution.

1 year ago

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Reply from Smart Wave Solar

We appreciate your business Ron. It was a pleasure working with you!

May. 25th, 2022

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Allen Larry South Jordan, UT

They performed everything as promised and I am happy to review them and indicate that I am satisfied and we have seen a dramatic drop in our electrical bill. For most of the time we were working prior to finishing the solar installation Heather was our liaison and she was absolutely fantastic we really appreciated Heather she kept me informed answered my questions it was great to deal with her. Also Randy our sales person did an excellent job I would recommend him to anyone to help them with their solar.

1 year ago

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Reply from Smart Wave Solar

Allen, thank you for taking the time to leave a review for future customers. It was a pleasure working with you.

May. 25th, 2022

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Rex Logan, UT

I analyzed four companies and five options and they came out on top. Smart Wave Solar has reasonable installation rate. They worked with me as I analyzed my needs and helped to tailor the system for my needs. They did not oversell me on the house battery option. The materials are high quality. The installation was efficient and they were prompt in supporting any issues I had. Warrantee is solid.

1 year ago

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Reply from Smart Wave Solar

We really appreciate you taking the time to share your rating with us.

May. 6th, 2022

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Jim Draper, UT

When I have issues, they take care of them rapidly and the actual owner makes sure that things are done right. I'm still waiting to see how the system works, but from what I've experienced so far, it looks like it is doing well. I still need to see whether it reaches the full kilowatt capacity, but that may be due to the position of the sensor. We'll see how things go in the summer. The installation went very well. The workers were polite and cooperative and helped with some things that I needed done on the roof while they were up there. I've already recommended Smart Wave to four people.

1 year ago

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Reply from Smart Wave Solar

Thank you for the stellar review Jim. Please reach out to our support team with any questions on your production if needed, [email protected]. Ryan Stucki- CEO

Apr. 26th, 2022

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Justin Park City, UT

The quality is very good. I've had no issues with it. I chose them because they provided the best value (with all the research that I did comparing other companies). Of course, the system is fairly new, so something could pop up later. But as of right now everything seems to be very high quality and work properly. I think the communication was very good. There were just a couple instances where there was a bit of miscommunication, but it was fixed so there's were no issues in the end.

1 year ago

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Reply from Smart Wave Solar

Thank you Justin. If you need anything in the future please reach out to our support department, [email protected] Ryan Stucki- CEO

Apr. 26th, 2022

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Dana Logan, UT

Every time there has been a hiccup or problem, they have just been wonderful to work with. They've been very easy to get a hold of and they have been wonderful in returning calls. We actually had a problem that was unforeseen. We recently had a new roof put in and when the workers were installing it, they kind of wrecked parts of it, but then they replaced it for us. They were wonderful. I don't really have anything to compare the system to, but I feel like we are getting pretty darn good returns as far as energy being produced.

1 year ago

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Reply from Smart Wave Solar

Thanks Dana! If you have any questions in the future please reach out to [email protected] we would be happy to help. Ryan Stucki- CEO

Apr. 26th, 2022

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Seth Orem, UT

Smart Wave wasn’t necessarily the cheapest but we liked the product they offered and all the information they were able to provide. They have been very responsive and quick to get us information. There was a bit of a scheduling sniffy but it was corrected quickly. It took about a day and a half for them to install it. Overall it was really smooth. It seems to be good quality.

1 year ago

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Reply from Smart Wave Solar

Seth, we appreciate you taking the time to leave a review for our future customers. Thank you for your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Jean Clearfield, UT

I did a lot of background. I checked on several solar places. I Smartwave Solar had outstanding reviews. Customer service s outstanding. They answer every question and concern I have. It was quick and easy getting it put up on the roof. They did what they said they were going to do. The quality is exactly what they said it was going to be. It is excellent. I absolutely love them.

1 year ago

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Reply from Smart Wave Solar

Jean, Thank you for your review! We appreciate your business. Ryan Stucki- CEO

Apr. 19th, 2022

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Joshua Lehi, UT

In comparison to Blue Raven Solar, they were actually honest. Other companies are dishonest about their prices and what they could do. Smart Wave kept me informed about what was happening every step. The quality seems comparable to other companies. I am satisfied with it. Installation was quick. It only took maybe two days. They didn’t bother us. It was pretty easy.

1 year ago

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Reply from Smart Wave Solar

Joshua, Thank you for taking the time to leave a review. We appreciated having the opportunity to complete your solar project. Ryan Stucki- CEO

Apr. 19th, 2022

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Tabitha

Initially we went with them because they gave us a two hundred dollar amazon gift card to talk to us. Once we did the appointment and found how affordable it is, it was a no brainer. The price is reasonable for the system. The equipment works properly. They are a really great bunch of people. They are awesome about keeping us informed. I get weekly updates. Installation was quick and they walked me through the system.

1 year ago Edited January 10, 2024

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Reply from Smart Wave Solar

Tabitha, Thank you for your review. We appreciate your business. Ryan Stucki- CEO

Apr. 19th, 2022

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Nathan H. Denver, CO

SmartWave was easy and efficient. Never a worry and communicated with us throughout the whole process. Dallin and Diane are wonderful to work with!

5 months ago

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Reply from Smart Wave Solar

Thank you, Nathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Mark

Very knowledgeable and worked to design a system that met my needs the best (putting the inverter in the garage for example).

5 months ago

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Reply from Smart Wave Solar

Thank you, Mark! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Isaac Herskovits Denver, CO

Knowledgeable and honest staff, not pushy, reasonably priced, GREAT weekly communication and customer support throughout the entire process.

5 months ago

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Reply from Smart Wave Solar

Thank you, Isaac! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Pawan Erie, CO

The project went very smoothly and on schedule (barring a few weather related reschedules)! The crew was very courteous and professional. And we were kept informed every step of the way. I'd highly recommend Smart Wave Solar!

5 months ago

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Reply from Smart Wave Solar

Thank you, Pawan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

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Brent Summers Lehi, UT

Everything from sales to installation was fantastic. I've done a lot more research since the install and have come to realize that I not only got a great price on my panels but I got a fantastic system. A few delays and problems occurred and the team handled them well.

1 year ago

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Reply from Smart Wave Solar

Thank you for the great review Brent.

May. 6th, 2022

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Jeff Brewer Sandy, UT

Solar Wave was fair, honest and upfront. The salesman Steve was a really good guy to deal with. Any problem we had, they were right there to take care of it. I have refferred them, and they have done my friends and neighbors a good job also! Highly recommend this company!

1 year ago

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Reply from Smart Wave Solar

Jeff, we are incredibly grateful that you took the time out to leave us a 5-Star review.

May. 6th, 2022

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Bob Draper, UT

Just shopped around and they seem to be the most knowledgeable solar company. I don't have a lot of experience with other brands so it's hard to hard to compare. Installation went as scheduled. They got it done in one day and cleaned up after they were done, so it was a good experience.

1 year ago

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Reply from Smart Wave Solar

Thanks for leaving a review Bob! Ryan Stucki- CEO

Apr. 26th, 2022

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Myrl Riverton, UT

They've been very responsive when I needed to ask a question or needed information about the service and I appreciated that greatly. The sales and installation person I had contact with told me I could call them if I had questions, which was appreciated.

1 year ago

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Reply from Smart Wave Solar

Thanks Myrl. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

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Anonymous Salt Lake City, UT

They are always responsive. Smart Wave Solar came in at less of a cost and they seemed to have a better backup system when the power went out. The sales people were very helpful, knowledgeable. It seems to be really good company.

1 year ago

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Reply from Smart Wave Solar

Thank you for your review. Ryan Stucki- CEO

Apr. 26th, 2022

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Randall Provo, UT

While they were doing the installation I was able to talk to my project manager and they were very responsive. I like the technology. It’s probably not the best for everyone but I never had any questions about whether I could trust them. They were the most efficient and have the best guarantee. They are also the cheapest I compared.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Randall! Ryan Stucki- CEO

Apr. 25th, 2022

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Christopher Grantsville, UT

They kept me informed along the whole process from sales to the technician coming out. Even the follow up was very much appreciated. They were every efficient getting it up on the roof. I have been very happy with the production. I enjoy having the option to use the outlet if the power goes off.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Christopher. We have no doubt you will be happy with the Emergency Power Supply if/when you need to use it. Ryan Stucki- CEO

Apr. 25th, 2022

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Bonnie Brigham City, UT

Based off my research and my experience, their panels have higher output and are higher quality compared to other brands. Customer service is quick to answer any questions. They were very quick getting it installed. I like having an alternative power source.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Bonnie. We appreciate the time you took to complete this review for our future customers. Ryan Stucki- CEO

Apr. 25th, 2022

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Brad Clearfield, UT

It is very easy to use. I do wish they had a better mobile app so I could view my production there instead of going to the website. Their product is good. The installers were very efficient and very quick and professional. They cleaned up after their mess. They were here for like a day and a half.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Brad. It sounds like you may have an SMA system. I know SMA is working on their apps continuously, hopefully one is released soon that will meet your needs. Ryan Stucki- CEO

Apr. 25th, 2022

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Anonymous Salt Lake City, UT

They are good and trustworthy. They have done an excellent job. My biggest problem is they wanted to do everything by satellite images and we ran into some complications and it took a while. I am no expert but I think the panels are very good.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review. Ryan Stucki- CEO

Apr. 25th, 2022

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James South Jordan, UT

Everything we asked of them, they did. They fixed whatever problem there was without any hassle. I would recommend them to anyone. They are great. Installation went very well. They were on time. They were kind and polite. They worked as a team and got it done efficiently. I am quite pleased. I think it is the best on the market for the money.

1 year ago

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Reply from Smart Wave Solar

Thank you for the stellar review James. We appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Leo Bluebell, UT

It’s been operating for four months without a problem. I have appreciated my interactions with them. I have even interacted with the owners of the company. All the information has been very food. They have followed through on what they promised. They did it on schedule.

1 year ago

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Reply from Smart Wave Solar

Thank you Leo, we appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Thomas Salt Lake City, UT

Anytime I have questions or need to verify a check they made sure everything was the way it should be. It all went pretty smooth and it worked well. So far I haven't had any issues with solar panels or the inverter so I would say it's pretty good equipment.

1 year ago

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Reply from Smart Wave Solar

Thank you Thomas. If you need anything in the future please don't hesitate to reach out, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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Kade Smith

I liked the straight forward manner they explained things in our first visit. They kept me in the loop throughout the entire process.

6 months ago

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Reply from Smart Wave Solar

Thanks so much for taking the time to share your experience, Kade Smith we appreciate your business!

Sep. 26th, 2023

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Joel Sandy, UT

Im so happy I went with Smart Wave Solar. It was more affordable than other offers I received and they were terrific. It was a good quality installation and they made the whole process of getting solar easy.

1 year ago

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Reply from Smart Wave Solar

Thank you for taking the time to review our company for future customers. We appreciate your business.

Jun. 3rd, 2022

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Jeffrey Springville, UT

Solar panels are expensive but they are great. The company is very good about reaching out and explained how things are going. They respond quickly. It seems to be working well.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Jeffrey! Ryan Stucki- CEO

Apr. 25th, 2022

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Annette American Fork, UT

You can see how much the panels are producing. We are kept in the loop. We are met with knowledge and support for customer service. Installation was quick and they cleaned up after themselves.

1 year ago

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Reply from Smart Wave Solar

Thank you for the 5 star review Annette. We appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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star star star star star

Derek Centerville, UT

SmartWave is a good deal. They have good prices. They took care of everything so installation actually went very smoothly. I did have to install something but I looked it up on youtube for guidance.

1 year ago

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Reply from Smart Wave Solar

Derek, thank you for the review. I apologize you had to install something on your own. Please feel free to reach out to our support team for any future needs [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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star star star star star

Steve Herriman, UT

I like that I can use it in an emergency when the power goes down. I am pretty happy with then. They are quick and professional. The equipment seems solid. My only complaint is sometimes I have to restart it in the morning.

1 year ago

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Reply from Smart Wave Solar

Steve, thank you for the review. Please reach out to our support team about restarting. This should not be happening, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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star star star star star

Jeremy Kaysville, UT

Sometimes it seems like it took a couple of calls to get the answers. Pretty smooth, they came and installed it within one day. Has been very dependable and it seems like it's producing what it should if not more.

1 year ago

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Reply from Smart Wave Solar

Thank you for the review Jeremy. If you need anything in the future please reach out, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

star star star star star

Steve Wood Layton, UT

The best Ask for Celia and Jayne. We looked at 6 companies and got bids. They work around everything. They coordinate needs. We put a new roof on and the worked with the contractors. We did cash and they gave amazing discounts and worked to make sure everything came through them as required. This is the best, now stay clear of Vivant and Freedom Forever. DANGEROUS. We did not go with them. They force a signed doc to get an onsite inspection and a quote. Their sales people told us things that are not in the contract. We cancelled in 36 hours. 6 months later they are demanding $3,000.00 for items the contract said they would pick up…. All items are in the box’s and new! Stay clear of Vivant and Freedom Forever. When you go with Smart Wave Solar, you have the best by far. Just look at the ratings. They will make anything right! SW/SLC

1 year ago

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Reply from Smart Wave Solar

Thank you so much for such a great and detailed review, Steve! We appreciate your business!

Feb. 9th, 2023

star star star star star

Bobby Kinser II Salt Lake City, UT

Smart Wave Solar was a company recommended to us and I'm so glad we had them install our system. I can say with confidence Smart Wave Solar is one of those rare companies that are true masters of their industry. They handled every step of the process. As we got further into the project I was taken back by all the coordination needed between power company, inspections, permits, and HOA. But Smart Wave Solar handled it all. It was evident they knew every step. When it came to actually installing the system it happened In a single day. If I had a question Bethany (their contact) responded within hours. If you are in the market for a Solar solution you'll find none better than Smart Wave Solar.

1 year ago

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Reply from Smart Wave Solar

Bobby, thank you for such a great review! We appreciate your business. Please let us know if there is anything you need in the future, [email protected]

May. 9th, 2022

star star star star star

Brandon Shopay Boston, MA

This is the second house, in Heber City Utah, that I had solar panels installed on and the process with Smart Wave was much easier and smoother than the previous home. Our energy consultant, Steve M, was fantastic. This guy knew his stuff, he didn't try to "BS" me and was very low pressure. He didn't try to upsell on anything we didn't need. Since I had been through the process before and learned some lessons I did have some specific requests. Smart Wave accommodated what I had asked for and the quote came out as expected. The only issue we had during the ordering process was more with the financing company but Steve and his team worked tirelessly to get that resolved. That issue was not on Smart Wave Solar and was entirely on the rep with the third party finance company. The install came sooner than I had anticipated. It was about a month from the date we had signed the agreements. The install team was led by Michael who was great. He walked me through what there plans were and informed me upfront that they would likely need to return the next day. They entire install crew was friendly, polite and very good to work with. As mentioned, they did return the next day and finished the job. After the install was completed about another month passed before the system could be turned on. This was to allow time for inspections to take place and a new meter to be installed. This part is outside of Smart Wave's control, but they sent me a message every Monday with what was happening, what they were waiting on and what to expect. I loved that they sent these little emails and text messages just so you wouldn't think you were forgotten and remained informed. The installer for my previous home did not do this and it was a lot of phone calls asking what's next. Once everything was approved, a quick email was sent with instructions on how to power on the system - which was super easy and anyone could do this part. The system came online and we were producing our own electricity. As with anything new, there were a couple small hiccups with the system that Smart Wave worked quickly to get resolved. Overall, the entire process was about 2.5 months. I was blown away that they did it that fast. In my other house it was almost 9 months. This is a good company and I have been impressed with how they operated. Are they perfect - no, but no one is so don't expect perfection. But they will certainly do their absolute best to achieve perfection and keep you happy which is more than most companies will do.

1 year ago Edited January 10, 2024

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Reply from Smart Wave Solar

Brandon, Thank you for the amazing review! We appreciate you taking the time to share your experience with us and our future customers. Ryan Stucki- CEO

Apr. 19th, 2022