Based in Bluffdale, Utah, Smart Wave Solar is a solar system provider that promises to provide homeowners with low prices, premium solar panels with a 25-year warranty, and more. Since its founding in 2011, Smart Wave Solar has sought to differentiate itself from competitors by promoting a no-pressure sales culture and building reliable solar panel systems that still work even during a power outage.
Smart Wave Solar offers 100 percent in-house fulfillment on every solar installation. This means the company does not subcontract the installation process to another local company, but is instead actively engaged in every step of the process — from initial consultation, to system design, to installation by its certified team of solar experts, to activation and post-installation monitoring.
Conducting in-house fulfillment gives Utah customers consistent and reliable points of contact throughout their solar installation process, and also ensures a high-quality solar array.
Smart Wave Solar also offers some of the best and most robusts warranties in the industry. The company's industry-leading 25-year equipment warranty, is a promise from the manufacturer(s) that all the solar equipment used in the solar PV system (solar panels, solar inverters, rooftop racking equipment, backup battery storage, etc.) is guaranteed to operate at peak performance for the projected lifetime of the system, 25 years.
In addition to the equipment warranty, Smart Wave Solar also provides customers with its own 25-year workmanship, or labor warranty. A workmanship warranty protects the solar energy system against defects caused by faulty equipment, roof damage, or errors committed during the installation process. While such events are rare, the presence of a 25-year warranty should give customers additional peace of mind.
Customers who receive a bid from the Smart Wave Solar will be given an Amazon gift card worth $100 — with no obligation to sign a contract. While the gift card offer has zero effect on the quality of the system or offered products, this promotion provides customers with a sense of goodwill and echoes the company's low-pressure sales mentality.
Unfortunately, Smart Wave Solar does not disclose its financing options prior to customers asking for a bid. In the state of Utah, customers can go solar in an number of ways: solar purchase, solar loans, solar leases, or power purchase agreements (PPA). Each of these options carry inherent advantages depending on the homeowner's budget and energy needs. Removing the requirement to ask for a bid before this information is disclosed will empower customers to compare solar companies and determine the best one for them.
While the 25-year equipment warranty implies the use top-tiered solar equipment, Smart Wave Solar does not specify which manufacturers it sources its solar panels, inverters, or solar batteries from. Most solar panels operate at high-efficiency; but in a flooded solar market like Utah, every detail counts. Providing this information upfront could be a major help to customers comparing multiple solar companies.
Smart Wave Solar only operates in the state of Utah, and is one of hundreds of companies vying for contracts in this market. Leveraging and promoting verified Smart Wave Solar reviews from actual customers can be an effective way for the company to truly stand out from the rest of the crowd.
Smart Wave Solar does not appear to carry a certification from the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is an industry-recognized organization that authors some of the most rigorous certification programs in solar. A certication from this body conveys true expertise in solar technology and installation.
Chad Hamilton Sandy, UT
3 months ago