Smart Wave Solar Logo

Smart Wave Solar

star star star star star_half

7.4

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: April 4th, 2024

Based in Bluffdale, Utah, Smart Wave Solar is a solar system provider that promises to provide homeowners with low prices, premium solar panels with a 25-year warranty, and more. Since its founding in 2015, Smart Wave Solar has sought to differentiate itself from competitors by promoting a no-pressure sales culture and building reliable solar panel systems that still work even during a power outage.

Smart Wave Solar is an industry pioneer, and has even filed its own patent for a protected power source system and method for safely obtaining power from the solar array during a grid outage.

thumb_up

The Good

  • NABCEP Certified
  • In-House Fulfillment
  • Competitive Warranties
  • Top-Level Equipment

NABCEP Certified

Smart Wave Solar has been certified by the the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is an industry-recognized organization that authors some of the most rigorous certification programs in solar. A certication from this body conveys true expertise in solar technology and installation.

In-House Fulfillment

Smart Wave Solar offers 100 percent in-house fulfillment on every solar installation. This means the company does not subcontract the installation process to another local company, but is instead actively engaged in every step of the process — from initial consultation, to system design, to installation by its certified team of solar experts, to activation and post-installation monitoring.

Conducting in-house fulfillment gives Utah customers consistent and reliable points of contact throughout their solar installation process, and also ensures a high-quality solar array.

Competitive Warranties

Smart Wave Solar also offers some of the best and most robusts warranties in the industry. The company's industry-leading 25-year equipment warranty, is a promise from the manufacturer(s) that all the solar equipment used in the solar PV system (solar panels, solar inverters, rooftop racking equipment, backup battery storage, etc.) is guaranteed to operate at peak performance for the projected lifetime of the system, 25 years.

In addition to the equipment warranty, Smart Wave Solar also provides customers with its own 25-year workmanship, or labor warranty. A workmanship warranty protects the solar energy system against defects caused by faulty equipment, roof damage, or errors committed during the installation process. While such events are rare, the presence of a 25-year warranty should give customers additional peace of mind.

Top-Level Equipment

Smart Wave Solar builds its solar panel systems with top-of-the-line solar panels, inverters, and backup batteries, and makes disclosures on its preferred manufacturing partners. Panel offerings are supplied by industry leaders like REC Solar, Solaria, and Silfab, whose panels all rank highly for energy efficiency, as well as their robust product warranties.

Inverter options are provided by SMA and Enphase, both respected names in solar. Most solar stops working when the power goes out, but Smart Wave has a patented system that can provide you with emergency power for no extra cost.

As for energy storage options, Smart Wave Solar has partnered with sonnen and is a member of sonnen's Wattsmart battery program in the state of Utah, which networks sonnen battery owners with other residential battery owners throughout the state, creating a distributed energy supply built on clean energy that can be accessed in the event of a power grid failure. 

Visit Site

thumb_down

The Bad

  • Vague Financing Disclosures

Vague Financing Disclosures

Beyond stating that customers have the option to purchase or finance their systems, Smart Wave Solar does not disclose specific financing options prior to customers asking for a bid. In the state of Utah, customers can go solar in a number of ways: solar purchase, solar loans, solar leases, or power purchase agreements (PPA). Each of these options carry inherent advantages depending on the homeowner's budget and energy needs. Removing the requirement to ask for a bid before this information is disclosed will empower customers to compare solar companies and determine the best one for them.

gavel

The Bottom Line

Smart Wave Solar has a lot to offer. Its in-house fulfillment promise and 25-year warranties suggest the company installs quality systems that are built to last. Providing customers with more information, specifically financing options, at the discovery phase of the installation process could be the difference-maker in the customer's final decision.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.6

star star star star star_half

161 Reviews

Review Breakdown

5 grade

80%

4 grade

12%

3 grade

2%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
bookmark

Featured Review

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike McKibben Parker, CO

Smart Wave exceeded all of our expectations during the design and installation of our system. Our experience began with Smart Wave’s sales rep. Dan’s honesty and transparency during the proposal process. Next was their well structured, project management approach used on their projects. What impressed us the most was the outstanding communication and quick response by Smart Wave’s Project Coordinator, Darcy, throughout the job. On our job, she was able to reach back to the rest of their team and get questions and actions resolved quickly. Other things that impressed us were their competitive pricing, use of premium components in their systems, good documentation, warranties and outstanding value. And we like the fact that we can monitor and record the output of each of our solar panels online.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Mike! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

bookmark

Featured Review

check_circle

Review Source

star star star star star

John Salt Lake City, UT

Steve is the greatest most honest person we have ever dealt with. He didn’t have all the answered but was honest that he didn’t know, he politely said he didn’t know, but will find out, & did. We have met with dozens of solar companies and was really disappointed that they would make up some BS story and try and back peddle when confronted about it. We were just looking for honesty. We weren’t even looking to buy solar when we went to a home show, Steve asked my wife about it while I was looking at something else. She asked him one Question, same question we asked all the other solar companies. He directly said “ I don’t know, but let me find out” first time anyone had said that. So my wife dragged me over and we started talking to Steve. He dazzled us with his intellect and honesty. We talked to him for about 45 min and then signed up to have him come and give us the speech at our house. He knows his stuff! He was great. We signed up, he went above and beyond to make sure we were comfortable with everything before we pulled the trigger to purchase. He walked us through the whole process, did a soft hand off to another rep and before we knew it we had it set! The company as whole was great, but Steve was the guy who made it all happen. Thank you!

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you so much for such a great and detailed review, John! We appreciate your business!

Feb. 8th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sari McFate

We shopped around a little and we're definently happy with our choice. More bang for our buck it seems and lots of options to fit our needs. Pretty easy to communicate with. We did have 2 problems. Got a leak from where one of the panels screwed in but they came out immediatley and fixed it quick and smoothly which was terrific, however, they made cleat holes on the opposite side of the roof they worked on and it was a 3month old metal roof. They had a roofer come out to quote repairs and he confirmed the type of damage, age of roof and recommended $500 to fix it which included labour. Smart wave sent the panel guys out again and they were just going to sink screws and silicone it which wasn't good enough for us since it was brand new and that solution would take a lot of years off the roof. The guys agreed but it was the best they could do cause they weren't roofers. Smart wave then asked us for a quote for us to fix it. I said $200 which should cover special ordering a new sheet to replace ourselves and rest of supplies. Never heard from them again. Disappointing.

2 weeks ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Hello Sari,
Thank you for your feedback. I am not seeing an account under your name. If you would like for me to help you please reach out to our Head of Customer Solutions. You can reach me at 801-944-7775 ext 2.

Apr. 5th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ralph Frid Denver, CO

The product was installed on time, works as promised, and the folks were great to work with... easy-peasy. $2k less that another solar comany - with the same generation capability - and Smart Wavew installed state of the art panels.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Ralph! We value our customers and appreciate the time you took to share your experience. We appreciate your support.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

JustBreathe Salt Lake City, UT

Steve and Bethany were awesome to work with. They continue to be responsive, several months later. Although there were a few hiccups in the beginning, we were able to get them figured out and the system continues to do its thing.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

JustBreathe, thank you for sharing your experience and leaving us such a great review!

Sep. 26th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Andrew C Johnson Kaysville, UT

With all of the different steps involved in putting a solar system on the roof of your house, you would expect a few issues to come up. We had 2. They were resolved almost instantaneously. Analee was our project manager, and she handled every step beautifully. This was a 4 month process, but it felt like much less. Not a scrap left in our yard from the panel installation. Almost daily emails to update us on the progress, and the next step. We even got to throw the switch ourselves, after the new meter was hooked up by the power company. The end result: A fixed electric bill for the rest of our lives. Also, constant monitoring by Smart Wave, to stay on top of any possible issues. From sales, to management, to technicians, this is a first class operation.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Hi Andrew, Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop

May. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gary Orem, UT

I did some research and the panels had a longer life than others. That way I don't have to worry about changing them. The system is still pretty expensive, but I like the ability to get solar power plus we also got a battery as part of the deal. Also, you guys are the only ones in our state that allowed power to be taken from the solar panels when the grid was down, that was something I really wanted. I really liked the sales guy. He was not high pressure and just told us all the stats and let me decide. I'm a mechanical engineer, so I appreciated that and he did a good job of answering my technical questions. The project manager kept track of everything for me and helped us get the app going. So all the way through from beginning to end she told me exactly what's going on, and it was very nice. It took just a couple of days to install. They did a nice job and I think the quality was good. They made one drill wrong but they fixed it with really good quality. I checked it out and I'm very pleased with the installation process and the speed.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the review Gary. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie Smith Arvada, CO

I’ve had a great experience with Smart Wave! The solar panels have been everything we hoped for. I had done research for years and finally decided that Smart Wave was the company for the job. Happy customers here!

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Stephanie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nancy Arvada, CO

The process went as stated from start to finish - 6 months. Communication was great along the way. No complaints here. Realizing savings as soon as the switch was turned on!

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Nancy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Christensen Orem, UT

This is a great company! We would recommend this company and would use these people again. They went above and beyond our expectations. They deserve our highest recommendation.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Mark! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Katherine Spicer Wheat Ridge, CO

Highly professional, great work conducted, and personal level of service, with total transparency about financing options and high workmanship warranty coverage. Follow-up post installation was a perk too. :)

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thanks so much for taking the time to share your experience, Katherine Spicer we appreciate your business!

Sep. 27th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Benjamin Brownlow Spanish Fork, UT

Customer Review Video

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Benjamin, thank you for sharing your experience for future customers. We appreciate your business.

May. 27th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ron Randquist Spanish Fork, UT

We had a great experience with Smart Wave Solar. Our Sales person was knowledgeable and gave good recommendations that made sense and were verifiable with other sources. They listened to our needs and we ended up with a system sized right for us. The Installation was fantastic, good communication from the project manager and all the teams that worked on our home. When an issue arose they let us know and worked out of the box to find a solution.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

We appreciate your business Ron. It was a pleasure working with you!

May. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Allen Larry South Jordan, UT

They performed everything as promised and I am happy to review them and indicate that I am satisfied and we have seen a dramatic drop in our electrical bill. For most of the time we were working prior to finishing the solar installation Heather was our liaison and she was absolutely fantastic we really appreciated Heather she kept me informed answered my questions it was great to deal with her. Also Randy our sales person did an excellent job I would recommend him to anyone to help them with their solar.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Allen, thank you for taking the time to leave a review for future customers. It was a pleasure working with you.

May. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rex Logan, UT

I analyzed four companies and five options and they came out on top. Smart Wave Solar has reasonable installation rate. They worked with me as I analyzed my needs and helped to tailor the system for my needs. They did not oversell me on the house battery option. The materials are high quality. The installation was efficient and they were prompt in supporting any issues I had. Warrantee is solid.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

We really appreciate you taking the time to share your rating with us.

May. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim Draper, UT

When I have issues, they take care of them rapidly and the actual owner makes sure that things are done right. I'm still waiting to see how the system works, but from what I've experienced so far, it looks like it is doing well. I still need to see whether it reaches the full kilowatt capacity, but that may be due to the position of the sensor. We'll see how things go in the summer. The installation went very well. The workers were polite and cooperative and helped with some things that I needed done on the roof while they were up there. I've already recommended Smart Wave to four people.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the stellar review Jim. Please reach out to our support team with any questions on your production if needed, [email protected]. Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Justin Park City, UT

The quality is very good. I've had no issues with it. I chose them because they provided the best value (with all the research that I did comparing other companies). Of course, the system is fairly new, so something could pop up later. But as of right now everything seems to be very high quality and work properly. I think the communication was very good. There were just a couple instances where there was a bit of miscommunication, but it was fixed so there's were no issues in the end.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you Justin. If you need anything in the future please reach out to our support department, [email protected] Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dana Logan, UT

Every time there has been a hiccup or problem, they have just been wonderful to work with. They've been very easy to get a hold of and they have been wonderful in returning calls. We actually had a problem that was unforeseen. We recently had a new roof put in and when the workers were installing it, they kind of wrecked parts of it, but then they replaced it for us. They were wonderful. I don't really have anything to compare the system to, but I feel like we are getting pretty darn good returns as far as energy being produced.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thanks Dana! If you have any questions in the future please reach out to [email protected] we would be happy to help. Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joylynn Provo, UT

Of the the companies we looked at, we liked their prices best. We also love the idea that when the power goes out we can still get some power coming from the solar panels. They were really good with us, they gave us a gift card for being slow because of Covid, and called to let us know about that. They came to put the system in and were done in 2 days. We have really steep roof and they were fine, very polite and worked around us well. We don't get as much credit as was promised from the electric company. They charged us for the first three years and then they give us the credit so we're not getting back nearly what we thought we would and it's going to take us about eight years to even get break even. Also, the tax credit wasn't as much.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Joylynn, I'm sorry to hear about some of these shortfalls. Please reach out to [email protected] so we can help resolve these for you. Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Seth Orem, UT

Smart Wave wasn’t necessarily the cheapest but we liked the product they offered and all the information they were able to provide. They have been very responsive and quick to get us information. There was a bit of a scheduling sniffy but it was corrected quickly. It took about a day and a half for them to install it. Overall it was really smooth. It seems to be good quality.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Seth, we appreciate you taking the time to leave a review for our future customers. Thank you for your business. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jean Clearfield, UT

I did a lot of background. I checked on several solar places. I Smartwave Solar had outstanding reviews. Customer service s outstanding. They answer every question and concern I have. It was quick and easy getting it put up on the roof. They did what they said they were going to do. The quality is exactly what they said it was going to be. It is excellent. I absolutely love them.

2 years ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Jean, Thank you for your review! We appreciate your business. Ryan Stucki- CEO

Apr. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joshua Lehi, UT

In comparison to Blue Raven Solar, they were actually honest. Other companies are dishonest about their prices and what they could do. Smart Wave kept me informed about what was happening every step. The quality seems comparable to other companies. I am satisfied with it. Installation was quick. It only took maybe two days. They didn’t bother us. It was pretty easy.

2 years ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Joshua, Thank you for taking the time to leave a review. We appreciated having the opportunity to complete your solar project. Ryan Stucki- CEO

Apr. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tabitha

Initially we went with them because they gave us a two hundred dollar amazon gift card to talk to us. Once we did the appointment and found how affordable it is, it was a no brainer. The price is reasonable for the system. The equipment works properly. They are a really great bunch of people. They are awesome about keeping us informed. I get weekly updates. Installation was quick and they walked me through the system.

2 years ago Edited January 10, 2024

Smart Wave Solar Logo

Reply from Smart Wave Solar

Tabitha, Thank you for your review. We appreciate your business. Ryan Stucki- CEO

Apr. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tamara Longmont, CO

Smart Wave Solar’s communication throughout the process was exceptional. We are getting even better than expected results regarding energy generation.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Tamara! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Troy Humphries Spanish Fork, UT

Smart Wave as a company was pretty good. I wish I had more education after the install (ie. how much I am producing vs. consuming, how to I find that information myself in the future). They had a problem with the wiring that they needed to come back and fix. But they did do that.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Hello Troy,
Thank you for your feedback. We value your experience. Please reach out to us if there is anything that we can do to help improve your experience with Smart Wave Solar.
You can reach us at 801-944-7775 option 2 or at [email protected]

Feb. 21st, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Shelly Aurora, CO

I expected to replace my electric bill with Xcel for the bill to pay for the solar panels and I'm still getting charged over $100 a month - even though the system SAYS it's working properly and is generating enough power for what my needs average. Clearly, there's some problem with either accessing the power or communication with Xcel that I've gone to solar. NEITHER company's customer service is any help. (I'd expect that from Xcel. There was good communication with Smart Wave during the install, but not anymore.) I'm frustrated!

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Hello Shelly,
Thank you for your feedback. We appreciate your feedback and we would love to talk with you about your experience. Please feel free to reach out to our head of customer solutions. You can reach me at 801-944-7775 option 2 or [email protected].

Feb. 21st, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ryan Woods Cross, UT

Great company to work with and I love how they kept me up to date on the setup process. I would have given 5 stars but there was a lack of technical support ownership when I was having an issue with the power reporting back to the power company. I was getting billed for the solar I was producing because the setup of my system wasn't complete. I had to figure this out myself which took several months. This was several months of getting overcharged by the power company. Once I figure out the issue on my own, Smart Wave Solar just said good job.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Ryan I am happy you had mostly a good experience. I would be interested in more details regarding your concern. If you can please email [email protected] I would appreciate your contact info to speak further. Natalie- Customer Service Manager

May. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brent Summers Lehi, UT

Everything from sales to installation was fantastic. I've done a lot more research since the install and have come to realize that I not only got a great price on my panels but I got a fantastic system. A few delays and problems occurred and the team handled them well.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the great review Brent.

May. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeff Brewer Sandy, UT

Solar Wave was fair, honest and upfront. The salesman Steve was a really good guy to deal with. Any problem we had, they were right there to take care of it. I have refferred them, and they have done my friends and neighbors a good job also! Highly recommend this company!

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Jeff, we are incredibly grateful that you took the time out to leave us a 5-Star review.

May. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Levi Darrington South Jordan, UT

We had a bit of a communication problem between us and the salesperson. We expected to pay a certain amount and it turned out that that was incorrect. We did get it all hashed out before we signed on the dotted line, but I wish communication was better. Also, ALL of the financing options for solar of any kind are a scam. Its a great product, but pay for it some other way than to go through the loan options. Nothing specific to Smart Wave Solar.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Levi, thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

May. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Craig Deehring Golden, CO

An Excellent professional and responsive company. We had an unusual situation where Installation was complete but an hail storm hit the next day after. My roof was destroyed but the panels survived. Our entire community needed roofs, windows and new gutters. SmartWave was quick to respond with our insurance and roofing company and removal and re install so we would not miss out on Solar usage. The SmartWave team was awesome to work with. Our only delay was with Jefferson County's inspectors getting out in a timely manner.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you very much for sharing your experience with us Craig, it is very much appreciated by us.

May. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bob Draper, UT

Just shopped around and they seem to be the most knowledgeable solar company. I don't have a lot of experience with other brands so it's hard to hard to compare. Installation went as scheduled. They got it done in one day and cleaned up after they were done, so it was a good experience.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thanks for leaving a review Bob! Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Myrl Riverton, UT

They've been very responsive when I needed to ask a question or needed information about the service and I appreciated that greatly. The sales and installation person I had contact with told me I could call them if I had questions, which was appreciated.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thanks Myrl. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Salt Lake City, UT

They are always responsive. Smart Wave Solar came in at less of a cost and they seemed to have a better backup system when the power went out. The sales people were very helpful, knowledgeable. It seems to be really good company.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for your review. Ryan Stucki- CEO

Apr. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Randall Provo, UT

While they were doing the installation I was able to talk to my project manager and they were very responsive. I like the technology. It’s probably not the best for everyone but I never had any questions about whether I could trust them. They were the most efficient and have the best guarantee. They are also the cheapest I compared.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the review Randall! Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

William Draper, UT

They had done a lot of work in my neighborhood so I went with them. They did a good job. The installers were very knowledgeable. I was even able to talk to the president of the company. My only problem is when you call customer service, no one every answers the phone. I would call sales and they would transfer me over. The equipment is working very well.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

William, I apologize you were not able to get through to customer support. Please email [email protected] and someone will answer your questions as quickly as possible. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Christopher Grantsville, UT

They kept me informed along the whole process from sales to the technician coming out. Even the follow up was very much appreciated. They were every efficient getting it up on the roof. I have been very happy with the production. I enjoy having the option to use the outlet if the power goes off.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the review Christopher. We have no doubt you will be happy with the Emergency Power Supply if/when you need to use it. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bonnie Brigham City, UT

Based off my research and my experience, their panels have higher output and are higher quality compared to other brands. Customer service is quick to answer any questions. They were very quick getting it installed. I like having an alternative power source.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the review Bonnie. We appreciate the time you took to complete this review for our future customers. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brad Clearfield, UT

It is very easy to use. I do wish they had a better mobile app so I could view my production there instead of going to the website. Their product is good. The installers were very efficient and very quick and professional. They cleaned up after their mess. They were here for like a day and a half.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the review Brad. It sounds like you may have an SMA system. I know SMA is working on their apps continuously, hopefully one is released soon that will meet your needs. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Salt Lake City, UT

They are good and trustworthy. They have done an excellent job. My biggest problem is they wanted to do everything by satellite images and we ran into some complications and it took a while. I am no expert but I think the panels are very good.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the review. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James South Jordan, UT

Everything we asked of them, they did. They fixed whatever problem there was without any hassle. I would recommend them to anyone. They are great. Installation went very well. They were on time. They were kind and polite. They worked as a team and got it done efficiently. I am quite pleased. I think it is the best on the market for the money.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for the stellar review James. We appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leo Bluebell, UT

It’s been operating for four months without a problem. I have appreciated my interactions with them. I have even interacted with the owners of the company. All the information has been very food. They have followed through on what they promised. They did it on schedule.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you Leo, we appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Thomas Salt Lake City, UT

Anytime I have questions or need to verify a check they made sure everything was the way it should be. It all went pretty smooth and it worked well. So far I haven't had any issues with solar panels or the inverter so I would say it's pretty good equipment.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you Thomas. If you need anything in the future please don't hesitate to reach out, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nathan H. Denver, CO

SmartWave was easy and efficient. Never a worry and communicated with us throughout the whole process. Dallin and Diane are wonderful to work with!

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Nathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark

Very knowledgeable and worked to design a system that met my needs the best (putting the inverter in the garage for example).

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Mark! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Isaac Herskovits Denver, CO

Knowledgeable and honest staff, not pushy, reasonably priced, GREAT weekly communication and customer support throughout the entire process.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Isaac! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kade Smith

I liked the straight forward manner they explained things in our first visit. They kept me in the loop throughout the entire process.

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thanks so much for taking the time to share your experience, Kade Smith we appreciate your business!

Sep. 26th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

usiuelali sheikh St Louis, MO

Customer Review Video

5 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, usiuelali! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Review Source

star star star star star

Pawan Erie, CO

The project went very smoothly and on schedule (barring a few weather related reschedules)! The crew was very courteous and professional. And we were kept informed every step of the way. I'd highly recommend Smart Wave Solar!

6 months ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you, Pawan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joel Sandy, UT

Im so happy I went with Smart Wave Solar. It was more affordable than other offers I received and they were terrific. It was a good quality installation and they made the whole process of getting solar easy.

1 year ago

Smart Wave Solar Logo

Reply from Smart Wave Solar

Thank you for taking the time to review our company for future customers. We appreciate your business.

Jun. 3rd, 2022