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Smart Wave Solar

Smart Wave Solar

Name: Smart Wave Solar
Rating: 4.7

4.7

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137 User Reviews

7.4

Overall Score

4.7

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137 User Reviews

7.4

Overall Score

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Bottom Line

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Company Details

check_circle Verified

Panels from

REC, Solar4America

Inverters from

SMA, Enphase

Batteries from

sonnen, Lion Energy

Workmanship Warranty

25 Years

Equipment Warranty

25 Years

NABCEP Certified

Yes

Purchasing Options Offered

Loan, Cash

States Serviced

Time in Business

8 Years

Company Headquarters

14553 S. 790 W. Suite C Bluffdale, UT 84065

Number of Reviews 137

Source of Information

This company is a Best Company for Business customer. Learn more

Message from

Smart Wave Solar

Our mission is to enrich lives by providing independence and peace of mind. We aim to be the most innovative solar company while sharing our passion for customer and employee happiness.

Our systems aren’t just about saving you money. We take pride in our high-quality installations, attention to detail, and service-oriented business model.

A Smart Wave Solar system will provide you with secure, reliable power in all conditions. Our certified staff has years of experience in designing residential and commercial solar energy systems.

We specialize in every aspect of your solar energy system: from the design to the professional installation and continued maintenance for decades to come.

error This company may not service all states.

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LAST UPDATED: September 12th, 2023

Based in Bluffdale, Utah, Smart Wave Solar is a solar system provider that promises to provide homeowners with low prices, premium solar panels with a 25-year warranty, and more. Since its founding in 2015, Smart Wave Solar has sought to differentiate itself from competitors by promoting a no-pressure sales culture and building reliable solar panel systems that still work even during a power outage.

Smart Wave Solar is an industry pioneer, and has even filed its own patent for a protected power source system and method for safely obtaining power from the solar array during a grid outage.

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The Good

NABCEP Certified
In-House Fulfillment
Competitive Warranties
Top-Level Equipment

NABCEP Certified

Smart Wave Solar has been certified by the the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is an industry-recognized organization that authors some of the most rigorous certification programs in solar. A certication from this body conveys true expertise in solar technology and installation.

In-House Fulfillment

Smart Wave Solar offers 100 percent in-house fulfillment on every solar installation. This means the company does not subcontract the installation process to another local company, but is instead actively engaged in every step of the process — from initial consultation, to system design, to installation by its certified team of solar experts, to activation and post-installation monitoring.

Conducting in-house fulfillment gives Utah customers consistent and reliable points of contact throughout their solar installation process, and also ensures a high-quality solar array.

Competitive Warranties

Smart Wave Solar also offers some of the best and most robusts warranties in the industry. The company's industry-leading 25-year equipment warranty, is a promise from the manufacturer(s) that all the solar equipment used in the solar PV system (solar panels, solar inverters, rooftop racking equipment, backup battery storage, etc.) is guaranteed to operate at peak performance for the projected lifetime of the system, 25 years.

In addition to the equipment warranty, Smart Wave Solar also provides customers with its own 25-year workmanship, or labor warranty. A workmanship warranty protects the solar energy system against defects caused by faulty equipment, roof damage, or errors committed during the installation process. While such events are rare, the presence of a 25-year warranty should give customers additional peace of mind.

Top-Level Equipment

Smart Wave Solar builds its solar panel systems with top-of-the-line solar panels, inverters, and backup batteries, and makes disclosures on its preferred manufacturing partners. Panel offerings are supplied by industry leaders like REC Solar, Solaria, and Silfab, whose panels all rank highly for energy efficiency, as well as their robust product warranties.

Inverter options are provided by SMA and Enphase, both respected names in solar. Most solar stops working when the power goes out, but Smart Wave has a patented system that can provide you with emergency power for no extra cost.

As for energy storage options, Smart Wave Solar has partnered with sonnen and is a member of sonnen's Wattsmart battery program in the state of Utah, which networks sonnen battery owners with other residential battery owners throughout the state, creating a distributed energy supply built on clean energy that can be accessed in the event of a power grid failure.

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The Bad

Vague Financing Disclosures

Vague Financing Disclosures

Beyond stating that customers have the option to purchase or finance their systems, Smart Wave Solar does not disclose specific financing options prior to customers asking for a bid. In the state of Utah, customers can go solar in an number of ways: solar purchase, solar loans, solar leases, or power purchase agreements (PPA). Each of these options carry inherent advantages depending on the homeowner's budget and energy needs. Removing the requirement to ask for a bid before this information is disclosed will empower customers to compare solar companies and determine the best one for them.

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The Bottom Line

Smart Wave Solar has a lot to offer. Its in-house fulfillment promise and 25-year warranties suggest the company installs quality systems that are built to last. Providing customers with more information, specifically financing options, at the discovery phase of the installation process could be the difference-maker in the customer's final decision.

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Message from

Smart Wave Solar

Our mission is to enrich lives by providing independence and peace of mind. We aim to be the most innovative solar company while sharing our passion for customer and employee happiness.

Our systems aren’t just about saving you money. We take pride in our high-quality installations, attention to detail, and service-oriented business model.

A Smart Wave Solar system will provide you with secure, reliable power in all conditions. Our certified staff has years of experience in designing residential and commercial solar energy systems.

We specialize in every aspect of your solar energy system: from the design to the professional installation and continued maintenance for decades to come.

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User Reviews

Star Rating

4.7

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137 Reviews

Review Breakdown

5 grade

80%

4 grade

13%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

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Service

star star star star star_half

Trustworthiness

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Featured Review

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Verified Customer

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Allen Larry South Jordan, UT

They performed everything as promised and I am happy to review them and indicate that I am satisfied and we have seen a dramatic drop in our electrical bill. For most of the time we were working prior to finishing the solar installation Heather was our liaison and she was absolutely fantastic we really appreciated Heather she kept me informed answered my questions it was great to deal with her. Also Randy our sales person did an excellent job I would recommend him to anyone to help them with their solar.

1 year ago

Reply from Smart Wave Solar

Allen, thank you for taking the time to leave a review for future customers. It was a pleasure working with you.

May. 25th, 2022

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Featured Review

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Wendell Hurst Salt Lake City, UT

Smart Wave gave me the best price per kilowatt of generating capacity, and helped me through the long waiting required for permitting and inspections, by working efficiently whenever they were scheduled to be at my home. I have no complaints about the quality of their work. I had at least five estimates from different companies, and Smart Wave's stood out. I did not consider government rebates or incentives when comparing prices. I did not finance my system, and I believe that Smart Wave owns all their inventory, so that is overhead that customers don't have to cover with higher prices.

1 year ago

Reply from Smart Wave Solar

Thank you for the 5 star review Wendell!

Aug. 10th, 2022

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Chad Hamilton Sandy, UT

This is an exceptional company on every level. It's so refreshing to find a company who really knows their stuff, truly looks out for what's best for the customer, provides the best equipment available, and offers very competitive pricing. I have recommended this company to every neighbor and friend I have and will continue to do so!

2 years ago

Reply from Smart Wave Solar

Chad, Thank you for the review. We appreciate you taking the time to provide your experience for us and our future customers. Ryan Stucki- CEO

Apr. 19th, 2022

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Steven Whipple Herriman, UT

They promised that this system would meet ALL of our power needs, We spent several hours with their salesman Steven as he assured us that it would cover our needs plus the additional power of a sprinkler pump we were installing. Needless to say the system didn’t perform as promised. As I talked to the owners, Gary and Justin I found that they won’t do anything to correct the problem. Their contract is very vague so there is nothing to fall back on. I later learned that their own system analysis shows that the system won’t be able to meet my current power needs let alone with my new pump. They didn’t bother showing me this until after the system was installed. I had another (competent) company evaluate my system and was told that there is no way my system can do what was promised. Beware, these folks only care about making the sale and will say nearly anything to get the sale.

1 year ago

Reply from Smart Wave Solar

Steven, I am sorry to hear about your frustrations. We have an extremely high standard to exceed our customers' expectations and will always continue to work accordingly. We take great care from sales to design to project management to installation to make sure it is clear how the system you purchased will function. We're very committed to making sure our customers get what they are promised, which is why our solar systems include a production guarantee (not something most solar companies offer). This guarantee outlines the amount of electricity the system is supposed to produce, and if it falls short, we fix it, even fit that requires us to add additional solar panels for free. At last report, your system is producing in the expected range for the first year but if that changes we will be sure to act quickly. Further, our investigation into your production since the time of installation revealed that your home has been consuming more than double the amount of electricity you were using before your project began. That dramatic increase in electricity consumption will require additions to your system. We consider all of our customers long term partners and we will continue to monitor, service, and warranty your system for years to come.

Oct. 11th, 2021

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Verified Customer

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Tabitha

Initially we went with them because they gave us a two hundred dollar amazon gift card to talk to us. Once we did the appointment and found how affordable it is, it was a no brainer. The price is reasonable for the system. The equipment works properly. They are a really great bunch of people. They are awesome about keeping us informed. I get weekly updates. Installation was quick and they walked me through the system.

1 year ago Edited April 6, 2022

Reply from Smart Wave Solar

Tabitha, Thank you for your review. We appreciate your business. Ryan Stucki- CEO

Apr. 19th, 2022

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Brandon Shopay Boston, MA

This is the second house, in Heber City Utah, that I had solar panels installed on and the process with Smart Wave was much easier and smoother than the previous home. Our energy consultant, Steve M, was fantastic. This guy knew his stuff, he didn't try to "BS" me and was very low pressure. He didn't try to upsell on anything we didn't need. Since I had been through the process before and learned some lessons I did have some specific requests. Smart Wave accommodated what I had asked for and the quote came out as expected. The only issue we had during the ordering process was more with the financing company but Steve and his team worked tirelessly to get that resolved. That issue was not on Smart Wave Solar and was entirely on the rep with the third party finance company. The install came sooner than I had anticipated. It was about a month from the date we had signed the agreements. The install team was led by Michael who was great. He walked me through what there plans were and informed me upfront that they would likely need to return the next day. They entire install crew was friendly, polite and very good to work with. As mentioned, they did return the next day and finished the job. After the install was completed about another month passed before the system could be turned on. This was to allow time for inspections to take place and a new meter to be installed. This part is outside of Smart Wave's control, but they sent me a message every Monday with what was happening, what they were waiting on and what to expect. I loved that they sent these little emails and text messages just so you wouldn't think you were forgotten and remained informed. The installer for my previous home did not do this and it was a lot of phone calls asking what's next. Once everything was approved, a quick email was sent with instructions on how to power on the system - which was super easy and anyone could do this part. The system came online and we were producing our own electricity. As with anything new, there were a couple small hiccups with the system that Smart Wave worked quickly to get resolved. Overall, the entire process was about 2.5 months. I was blown away that they did it that fast. In my other house it was almost 9 months. This is a good company and I have been impressed with how they operated. Are they perfect - no, but no one is so don't expect perfection. But they will certainly do their absolute best to achieve perfection and keep you happy which is more than most companies will do.

1 year ago Edited April 8, 2022

Reply from Smart Wave Solar

Brandon, Thank you for the amazing review! We appreciate you taking the time to share your experience with us and our future customers. Ryan Stucki- CEO

Apr. 19th, 2022

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Verified Customer

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Jean Clearfield, UT

I did a lot of background. I checked on several solar places. I Smartwave Solar had outstanding reviews. Customer service s outstanding. They answer every question and concern I have. It was quick and easy getting it put up on the roof. They did what they said they were going to do. The quality is exactly what they said it was going to be. It is excellent. I absolutely love them.

1 year ago

Reply from Smart Wave Solar

Jean, Thank you for your review! We appreciate your business. Ryan Stucki- CEO

Apr. 19th, 2022

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Verified Customer

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Joshua Lehi, UT

In comparison to Blue Raven Solar, they were actually honest. Other companies are dishonest about their prices and what they could do. Smart Wave kept me informed about what was happening every step. The quality seems comparable to other companies. I am satisfied with it. Installation was quick. It only took maybe two days. They didn’t bother us. It was pretty easy.

1 year ago

Reply from Smart Wave Solar

Joshua, Thank you for taking the time to leave a review. We appreciated having the opportunity to complete your solar project. Ryan Stucki- CEO

Apr. 19th, 2022

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Verified Customer

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Thomas Salt Lake City, UT

Anytime I have questions or need to verify a check they made sure everything was the way it should be. It all went pretty smooth and it worked well. So far I haven't had any issues with solar panels or the inverter so I would say it's pretty good equipment.

1 year ago

Reply from Smart Wave Solar

Thank you Thomas. If you need anything in the future please don't hesitate to reach out, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Steve South Jordan, UT

Very smooth, they did all the work. They're very responsibile.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Steve! Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Jeremy Kaysville, UT

Sometimes it seems like it took a couple of calls to get the answers. Pretty smooth, they came and installed it within one day. Has been very dependable and it seems like it's producing what it should if not more.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Jeremy. If you need anything in the future please reach out, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Randall Provo, UT

While they were doing the installation I was able to talk to my project manager and they were very responsive. I like the technology. It’s probably not the best for everyone but I never had any questions about whether I could trust them. They were the most efficient and have the best guarantee. They are also the cheapest I compared.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Randall! Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Ramundo Salt Lake City, UT

Our power bill was high and they have met their goal so I am happy with it. They also met the time line.

1 year ago

Reply from Smart Wave Solar

Thank you for sharing your experience. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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William Draper, UT

They had done a lot of work in my neighborhood so I went with them. They did a good job. The installers were very knowledgeable. I was even able to talk to the president of the company. My only problem is when you call customer service, no one every answers the phone. I would call sales and they would transfer me over. The equipment is working very well.

1 year ago

Reply from Smart Wave Solar

William, I apologize you were not able to get through to customer support. Please email [email protected] and someone will answer your questions as quickly as possible. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Jeffrey Springville, UT

Solar panels are expensive but they are great. The company is very good about reaching out and explained how things are going. They respond quickly. It seems to be working well.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Jeffrey! Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Christopher Grantsville, UT

They kept me informed along the whole process from sales to the technician coming out. Even the follow up was very much appreciated. They were every efficient getting it up on the roof. I have been very happy with the production. I enjoy having the option to use the outlet if the power goes off.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Christopher. We have no doubt you will be happy with the Emergency Power Supply if/when you need to use it. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Bonnie Brigham City, UT

Based off my research and my experience, their panels have higher output and are higher quality compared to other brands. Customer service is quick to answer any questions. They were very quick getting it installed. I like having an alternative power source.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Bonnie. We appreciate the time you took to complete this review for our future customers. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Annette American Fork, UT

You can see how much the panels are producing. We are kept in the loop. We are met with knowledge and support for customer service. Installation was quick and they cleaned up after themselves.

1 year ago

Reply from Smart Wave Solar

Thank you for the 5 star review Annette. We appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Brad Clearfield, UT

It is very easy to use. I do wish they had a better mobile app so I could view my production there instead of going to the website. Their product is good. The installers were very efficient and very quick and professional. They cleaned up after their mess. They were here for like a day and a half.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Brad. It sounds like you may have an SMA system. I know SMA is working on their apps continuously, hopefully one is released soon that will meet your needs. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Derek Centerville, UT

SmartWave is a good deal. They have good prices. They took care of everything so installation actually went very smoothly. I did have to install something but I looked it up on youtube for guidance.

1 year ago

Reply from Smart Wave Solar

Derek, thank you for the review. I apologize you had to install something on your own. Please feel free to reach out to our support team for any future needs [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Anonymous Salt Lake City, UT

They are good and trustworthy. They have done an excellent job. My biggest problem is they wanted to do everything by satellite images and we ran into some complications and it took a while. I am no expert but I think the panels are very good.

1 year ago

Reply from Smart Wave Solar

Thank you for the review. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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James South Jordan, UT

Everything we asked of them, they did. They fixed whatever problem there was without any hassle. I would recommend them to anyone. They are great. Installation went very well. They were on time. They were kind and polite. They worked as a team and got it done efficiently. I am quite pleased. I think it is the best on the market for the money.

1 year ago

Reply from Smart Wave Solar

Thank you for the stellar review James. We appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Ryan Pleasant Grove, UT

It seems to work well, as expected. They have been responsive throughout the whole process. They did a good job.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Ryan. We appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Andrew Sandy, UT

I am perfectly happy with my experience. Everything is good. They always answer my questions and address any issues. They have kept me in the loop.

1 year ago

Reply from Smart Wave Solar

Thank you Andrew. We appreciate you taking time to leave a review for our future customers. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Seth Orem, UT

Smart Wave wasn’t necessarily the cheapest but we liked the product they offered and all the information they were able to provide. They have been very responsive and quick to get us information. There was a bit of a scheduling sniffy but it was corrected quickly. It took about a day and a half for them to install it. Overall it was really smooth. It seems to be good quality.

1 year ago

Reply from Smart Wave Solar

Seth, we appreciate you taking the time to leave a review for our future customers. Thank you for your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Andrew Pleasant Grove, UT

We haven’t had any issues. It is giving us power output. It is pretty easy to get installed. They have the best equipment.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Andrew! Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Steve Herriman, UT

I like that I can use it in an emergency when the power goes down. I am pretty happy with then. They are quick and professional. The equipment seems solid. My only complaint is sometimes I have to restart it in the morning.

1 year ago

Reply from Smart Wave Solar

Steve, thank you for the review. Please reach out to our support team about restarting. This should not be happening, [email protected] Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Leo Bluebell, UT

It’s been operating for four months without a problem. I have appreciated my interactions with them. I have even interacted with the owners of the company. All the information has been very food. They have followed through on what they promised. They did it on schedule.

1 year ago

Reply from Smart Wave Solar

Thank you Leo, we appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Austin Salt Lake City, UT

1 year ago

Reply from Smart Wave Solar

Thank you Austin, we appreciate your business. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Trevor Herriman, UT

Customer service is really good. Every question I had, there was a prompt answer. I haven’t had any issues. It looks really good.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Trevor. Customer Service is our priority and we are happy to hear it met your expectations. Ryan Stucki- CEO

Apr. 25th, 2022

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Verified Customer

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Pam Salt Lake City, UT

I did a little bit of research and they seem to have the best incentives and good customer service. They were very responsive whenever I had a question.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Pam. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Jim Draper, UT

When I have issues, they take care of them rapidly and the actual owner makes sure that things are done right. I'm still waiting to see how the system works, but from what I've experienced so far, it looks like it is doing well. I still need to see whether it reaches the full kilowatt capacity, but that may be due to the position of the sensor. We'll see how things go in the summer. The installation went very well. The workers were polite and cooperative and helped with some things that I needed done on the roof while they were up there. I've already recommended Smart Wave to four people.

1 year ago

Reply from Smart Wave Solar

Thank you for the stellar review Jim. Please reach out to our support team with any questions on your production if needed, [email protected]. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Bob Draper, UT

Just shopped around and they seem to be the most knowledgeable solar company. I don't have a lot of experience with other brands so it's hard to hard to compare. Installation went as scheduled. They got it done in one day and cleaned up after they were done, so it was a good experience.

1 year ago

Reply from Smart Wave Solar

Thanks for leaving a review Bob! Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Myrl Riverton, UT

They've been very responsive when I needed to ask a question or needed information about the service and I appreciated that greatly. The sales and installation person I had contact with told me I could call them if I had questions, which was appreciated.

1 year ago

Reply from Smart Wave Solar

Thanks Myrl. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Anonymous Orem, UT

They've always answered any questions. The system works

1 year ago

Reply from Smart Wave Solar

Thank you for your review. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Justin Park City, UT

The quality is very good. I've had no issues with it. I chose them because they provided the best value (with all the research that I did comparing other companies). Of course, the system is fairly new, so something could pop up later. But as of right now everything seems to be very high quality and work properly. I think the communication was very good. There were just a couple instances where there was a bit of miscommunication, but it was fixed so there's were no issues in the end.

1 year ago

Reply from Smart Wave Solar

Thank you Justin. If you need anything in the future please reach out to our support department, [email protected] Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Gary Orem, UT

I did some research and the panels had a longer life than others. That way I don't have to worry about changing them. The system is still pretty expensive, but I like the ability to get solar power plus we also got a battery as part of the deal. Also, you guys are the only ones in our state that allowed power to be taken from the solar panels when the grid was down, that was something I really wanted. I really liked the sales guy. He was not high pressure and just told us all the stats and let me decide. I'm a mechanical engineer, so I appreciated that and he did a good job of answering my technical questions. The project manager kept track of everything for me and helped us get the app going. So all the way through from beginning to end she told me exactly what's going on, and it was very nice. It took just a couple of days to install. They did a nice job and I think the quality was good. They made one drill wrong but they fixed it with really good quality. I checked it out and I'm very pleased with the installation process and the speed.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Gary. We appreciate your business. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Maggie Huddleston Hooper, UT

Smart Wave had the best price and the best financing options for us. They've got installed very quickly and when they said that they would. Very nice people to work with.

1 year ago

Reply from Smart Wave Solar

Great to hear Maggie! I'm glad we were able to set you up with financing you favored. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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B.A. Salt Lake City, UT

Smart Wave got back to me on all my questions, and if we had some problems they resolved them. The installation wasn't the greatest.. they didn't put in some of thesolar panels and they left some of the tools behind.

1 year ago

Reply from Smart Wave Solar

I'm sorry to hear about your experience. Since you only included your initials, we're not sure which customer you are. We would love to help you out. Typically the only time we wouldn't install some of the solar panels would be if they weren't able to fit, and if that was the case, our protocol is to review that with you, the customer, and adjust your price accordingly. Please reach out to our support team regarding your concerns, [email protected]. Our team would be happy to resolve any issues you have. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Dana Logan, UT

Every time there has been a hiccup or problem, they have just been wonderful to work with. They've been very easy to get a hold of and they have been wonderful in returning calls. We actually had a problem that was unforeseen. We recently had a new roof put in and when the workers were installing it, they kind of wrecked parts of it, but then they replaced it for us. They were wonderful. I don't really have anything to compare the system to, but I feel like we are getting pretty darn good returns as far as energy being produced.

1 year ago

Reply from Smart Wave Solar

Thanks Dana! If you have any questions in the future please reach out to [email protected] we would be happy to help. Ryan Stucki- CEO

Apr. 26th, 2022

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Verified Customer

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Joylynn Provo, UT

Of the the companies we looked at, we liked their prices best. We also love the idea that when the power goes out we can still get some power coming from the solar panels. They were really good with us, they gave us a gift card for being slow because of Covid, and called to let us know about that. They came to put the system in and were done in 2 days. We have really steep roof and they were fine, very polite and worked around us well. We don't get as much credit as was promised from the electric company. They charged us for the first three years and then they give us the credit so we're not getting back nearly what we thought we would and it's going to take us about eight years to even get break even. Also, the tax credit wasn't as much.

1 year ago

Reply from Smart Wave Solar

Joylynn, I'm sorry to hear about some of these shortfalls. Please reach out to [email protected] so we can help resolve these for you. Ryan Stucki- CEO

Apr. 26th, 2022

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Anonymous Salt Lake City, UT

They are always responsive. Smart Wave Solar came in at less of a cost and they seemed to have a better backup system when the power went out. The sales people were very helpful, knowledgeable. It seems to be really good company.

1 year ago

Reply from Smart Wave Solar

Thank you for your review. Ryan Stucki- CEO

Apr. 26th, 2022

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Disappointed Centerville, UT

I do not see much of a savings from before I had the solar panels installed.

1 year ago

Reply from Smart Wave Solar

Sorry to hear about the problems you're experiencing! Since you didn't leave your name, we're not sure which customer you are. We're very committed to making sure our customers get what they are promised, which is why our solar systems include a production guarantee (not something most solar companies offer). This guarantee outlines the amount of electricity the system is supposed to produce, and if it falls short, we fix it, even fit that requires us to add additional solar panels for free. We would love to know who you are so we can help you out. Please reach out to [email protected] so you can help you. - Ryan Stucki, CEO

Apr. 28th, 2022

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Kim Salt Lake City, UT

Solar and utility cost combined did not actually save us money so far. Not sure if the right amount panel is were appropriate to save much or any in can see on this program. Done is done. What can I do..

1 year ago

Reply from Smart Wave Solar

Kim, sorry to hear about the problems you are experiencing! Since you only left your first name, we're not sure which customer you are. We're very committed to making sure our customers get what they are promised, which is why our solar systems include a production guarantee (not something most solar companies offer). This guarantee outlines the amount of electricity the system is supposed to produce, and if it falls short, we fix it, even fit that requires us to add additional solar panels for free. We would love to know who you are so we can help you out. Please reach out to [email protected] so you can help you. - Ryan Stucki, CEO

Apr. 28th, 2022

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Verified Customer

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Diana Bullock Hooper, UT

They've been professional, and courteous. The product is amazing, we love our solar power.

1 year ago

Reply from Smart Wave Solar

Thank you Diana. We appreciate the time you took to review our company. Ryan Stucki- CEO

May. 4th, 2022

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Verified Customer

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Janet Balcazar Salt Lake City, UT

The system is Nice and i do like the auxiliary power that can be used in an outage., prompt responses and help.

1 year ago

Reply from Smart Wave Solar

Thank you for the review Janet. We appreciate your business. Ryan Stucki- CEO

May. 4th, 2022

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Verified Customer

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Charles W Ralston Salt Lake City, UT

1 year ago

Reply from Smart Wave Solar

Thank you Charles. Pleasure doing business with you. Ryan Stucki- CEO

May. 4th, 2022

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Jim Verhaal Layton, UT

we had a few problems at first but once identified they worked to resolve them

1 year ago

Reply from Smart Wave Solar

Thank you Jim. Professional and quick customer service is important to us and I am glad we were able to resolve your problems. Ryan Stucki- CEO

May. 4th, 2022

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Verified Customer

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Edward Rouse Santaquin, UT

always helpful made me feel like an important client

1 year ago

Reply from Smart Wave Solar

Thank you Ed. It was a pleasure working with you. Ryan Stucki- CEO

May. 4th, 2022

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Verified Customer

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Pierre Chausse Ogden, UT

Very professional and helpful in all aspects

1 year ago

Reply from Smart Wave Solar

Thank you for the kind words Pierre. Ryan Stucki- CEO

May. 4th, 2022

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