Name: Shinnova Solar
Rating: 4.9

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Verified Customer

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Keith P Henderson Kansas City, MO

Company staff/representatives at all levels have been friendly, professional, and eager to provide great service.

1 year ago

Reply from Shinnova Solar

Hi Keith, thanks for taking a moment to give us a review. I'm glad you chose Shinnova. We do our best with every customer to make it a great experience to switch to solar from day 1, to 25 years from now, when you solar system is still producing clean energy powered by the sun! Congrats on your new solar system!

Dec. 8th, 2022

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Roberta Earhart Kansas City, KS

I've had my solar panels for 3yrs. now. My April electric bill was 45 cents , last month was 4.95 because we had some cloudy days. I'm very happy with my investment.

10 months ago

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Albert Lawrence, KS

I contacted Shinnova. A representative came out, got the data, filled out the forms to the various agencies. I followed the processes. They kept me informed and asked if I had any questions. It went really smooth.

1 year ago Edited January 10, 2024

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Bracy Lenexa, KS

I signed contracts for a Solar system a month ago. When I call for status the staff has no updates, and I have to ask specific questions to get an explanation of the process. No information is volunteered. The office staff is not helpful. I don't believe that it takes a month to put together a solar plan for a residential home.

7 months ago

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Verified Customer

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Chris Pratt Paola, KS

Very helpful case manager answered any questions I had and was very prompt with responses

1 year ago

Reply from Shinnova Solar

Chris, thanks for taking the time to give us a review! Our project management team is top-notch, in my (un)biased opinion. We are very pleased you chose to work with us, congrats on your new solar system!

Dec. 8th, 2022

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Verified Customer

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Aian Johnson Lawrence, KS

Cuts electric bill even when overcast, exciting to track on Franklin app...draws attentiin And

1 year ago

Reply from Shinnova Solar

Aian, thanks for the great review. You pointed out some important info not many people know. The panels we use have a high production value and produce extraordinarily well, even in overcast conditions. Also, tracking your battery storage system usage is great way to have more peace of mind and awareness about your energy usage. Thanks for choosing to work with us, congrats on your new solar system!

Dec. 8th, 2022

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Rich Pena Denver, CO

Very professional from the presentation all the way to full installation. They also kept us in the loop when there was bad weather coming.

9 months ago

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Jason Lawrence, KS

Shinnova has been Great to work with! From the sales team, to the business office, to the installers. All high class professionals.

11 months ago

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Eugene Warrensburg, MO

The staff I worked with through the entire process of selecting, engineering, installation and post installation support were knowledgeable and friendly.

1 year ago

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jacob schrick Lenexa, KS

Great communication from the start. The pricing and installation were both great as well.

8 months ago

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Verified Customer

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Joyce Richmond Kansas City, MO

Did what they said. Kept us informed all through the process.

1 year ago

Reply from Shinnova Solar

Hi Joyce, thanks for the review! I'm glad you trusted us with your solar project. Sometimes it's just nice to know someone is going to do exactly what they say. Congrats on your new solar system!

Dec. 8th, 2022

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Verified Customer

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Steven BROWN New York, NY

Professional installation. Results of installation we are happy with.

1 year ago Edited January 10, 2024

Reply from Shinnova Solar

Hi Steven, thanks for the review. I'm glad to hear the process has been good for you so far. Here comes the fun part, watching your solar energy production rise, and your energy bills plummet. Congrats on your new solar system!

Dec. 8th, 2022

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Brian Grier

What I liked most about my interactions with Shinnova Solar was their competence and knowledge of their products.

9 months ago

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Mitchell Foley Abilene, KS

The solar project for my house was such an easy process. My electric bill is now averaging less than $5 per month.

11 months ago

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Tom Switzer IA

Hello , I agreed to purchase a solar system from shinnova solar in Oct. 2020 with the agreement that the system would be installed and producing energy before the end of dec. 2020 . Today 7 months later , after tons of phone calls and excuses on there behalf , I still dont have me system installed. The finance company has released the funds to shinnova solar and in July 2021 I will be making my first payment for my uninstalled solar system. Bottom line is , if had to do it all over again I would NOT purchase from SHINNOVA SOLAR.

2 years ago

Reply from Shinnova Solar

Tom,
I'm very concerned to hear about this situation, and you mean a lot to us as a customer. I want to help rectify this situation however I can. My direct line is 913-392-8891. Please contact me directly at your earliest convenience, I want to resolve this issue with you.

Nov. 15th, 2022

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Verified Customer

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John Komoga Saint Joseph, MO

Professional technicians who knew their job

1 year ago

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Verified Customer

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Pam Jackson Lawrence, KS

So far professional and customer iriented

1 year ago

Reply from Shinnova Solar

Pam, thank you for taking a moment to leave a review. We want customers to have the best experience possible when switching to solar. We believe in making the switch to solar simple and easy for everyone. Congrats on your new solar system!

Dec. 8th, 2022

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Verified Customer

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Lynn Ervin Hoover Lees Summit, MO

Panel are up and running and delivering energy

1 year ago

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Steve Holthaus Kansas City, MO

They all did a good Job if I had trouble they fixed it right away

9 months ago

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Alan Jones Dulles, VA

Install crew did a great job, seemed knowledgeable and seasoned

11 months ago

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Leah Edson Lansing, KS

Great customer service, weekly communication, quick installation

1 year ago Edited January 10, 2024

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Lynn Hoover Lee's Summit, MO

Need the start date and end dates for installation. Need date system went live Need finance fees from lender

1 year ago

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Dave Noland Belton, MO

Very professional and very helpful getting started.

1 year ago

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Praveen Kumar Kansas City, MO

Best in the industry. Smooth transaction end to end.

1 year ago