Name: Momentum Solar
Rating: 3.8

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Verified Customer

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Katy Berlin, NJ

Haven't received service yet when I do I..thank you and have a wonderful week .. .. awaiting for my service to start can rate better

3 years ago

Reply from Momentum Solar

Thank you for the feedback Katy and for choosing Momentum Solar, if you are in need of any assistance with your account please reach out to customerexperience@momentumsolar.com.

Feb. 10th, 2021

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Mary Jo Testa-Zezima Oakville, CT

Everything went well and all associated with this company were very nice and knowledgeable

3 years ago

Reply from Momentum Solar

Thank you Mary Joe for the feedback, we appreciate you very much and hope you have a sunny day!

Feb. 3rd, 2021

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Angela Davenport, FL

3 price, easy process, nice people. From purchase to installation every thing was a breeze!

3 years ago

Reply from Momentum Solar

Hi Angela, thank you so much for the helpful and enthusiastic review! Momentum Solar is proud to be your installer of clean solar power.

Feb. 3rd, 2021

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Floyd Mace Fort Worth, TX

They took care of everything from the HOA approval to the city permits in a very timely fashion.

3 years ago

Reply from Momentum Solar

Hi Floyd, thank you for the review, we appreciate your feedback and business very much. Have a sunny day with Momentum Solar!

Feb. 3rd, 2021

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James Groskopf Davenport, FL

overall 3 service to work with. Sale and installation was fine. Turn on instruction was not real clear.

3 years ago

Reply from Momentum Solar

Thank you James for your honest feedback as we are always looking to improve. If we can help with anything else please reach out to customerexperience@momentumsolar.com. We appreciate your business very much!

Feb. 3rd, 2021

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Dhaval patel Oldsmar, FL

Been 3 months since it's installed and I still have no clue if it's working or not.... no one has ever reached out to me to check on it... once they signed contract they have just disappeared.

3 years ago

Reply from Momentum Solar

Hello, I'm sorry to hear of the lack of follow-up, please email us at customerexperience@momentumsolar.com with your contact information so we can reach out to you.

Feb. 3rd, 2021

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Kristen Marie King Fort Worth, TX

The reps were thorough in their explanation, the cost, installation, set up was fast.

3 years ago

Reply from Momentum Solar

Thank you Kristen for being a 5-star customer of Momentum Solar! It's great to hear the cost and installation were a perfect fit!

Jan. 25th, 2021

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Albert Mayoyo National City, CA

Because they don't communicate . We started the transaction in September and was promised to have solar power before the end of the year and now it's almost end of January I still don't know anything

3 years ago

Reply from Momentum Solar

Hi Albert, we would be happy to look into this for you, please send a private message here with your address and phone number. Thank you

Jan. 25th, 2021

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Audrey Simpkins Millville, NJ

Always reliable, competent and respectful. Work done with care to protect my property.

3 years ago

Reply from Momentum Solar

Hi Audrey, thank you for the 5-star feedback, we thank you for your business and hope you have a sunny day!

Jan. 25th, 2021

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Jill Ratkowski Trenton, NJ

From the very first meeting to installation everyone was very courteous and professional.

3 years ago

Reply from Momentum Solar

Hi Jill, thank you for being a 5-star customer of Momentum Solar, we appreciate you!

Jan. 25th, 2021

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Maria

They are efficient. All questions and problems are answered or they get right back to me.

3 years ago

Reply from Momentum Solar

Hi Maria,
Thank you for being a 5-star customer of Momentum Solar! We appreciate your business very much and hope you have a sunny day!

Jan. 22nd, 2021

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Marcelle

They are respectful and professional, ensuring everything is put together correctly.

3 years ago

Reply from Momentum Solar

Hi Marcelle, thank you for choosing Momentum Solar! We appreciate your business and it's great to hear you had a 5-star experience.

Jan. 22nd, 2021

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Sevag

There was a very lengthy, complicated issue as we had major damage to our house and they have done their best to take care of it.

3 years ago

Reply from Momentum Solar

Thank you for your honest feedback! If we can help any further please reach out via private message.

Jan. 19th, 2021

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Felix

I like the brand they use. It looks really nice. They did everything they needed to do quickly.

3 years ago

Reply from Momentum Solar

Hi Felix, glad you are enjoying the product and we thank you for the 5-star review!

Jan. 19th, 2021

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Breanna

Because of the lack of communication I would rate them low. They did not reach out the whole experience. We were bugging them but they never updated us with what was going on.

3 years ago

Reply from Momentum Solar

Thank you for your feedback Breanna as it will help us improve. If you are still in need of assistance please private message here and I'll be happy to look into your issue.

Jan. 19th, 2021

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Linda Goldsmith Pflugerville, TX

It was sometimes hard to get a hold of people. I had trouble finding out who was dealing with my account during installation

5 years ago

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Margaret Gow Walnut, CA

We had a lot of trouble initially and took forever to get it started. It was starting in April and finally was completely installed in September.

5 years ago

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Anonymous

They have helped us every step of the way, they have excellent service and I appreciate that.

5 years ago

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Anonymous

Some of the people we dealt with are very attentive. We were able to negotiate an acceptable price and the panels look modern.

5 years ago

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John

The salesman I was working with was knowledgeable and the installation went really quick.

5 years ago

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Anonymous

The installation went smoothly, and they've always been there when we've had questions.

5 years ago

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Patrick

Coordination between the recruiting department and the palenists solution department needs to be better managed.

5 years ago

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Adam

I've had a couple difficulties here and there. But, the installation was clean and fast. They were easy to talk to and got it done in the one day.

5 years ago

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Yolanda

I haven't had issues with the solar panels, they seem to be working really well.

5 years ago

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Allison

The installation crew was very professional. If I had questions they were right there.

5 years ago

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Maryellen

They answered every question I had and it was free for me. The panels are working great.

5 years ago

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Kwabena

They always gave me good explanations and the installation went smoothly for the 8 hours it took.'

5 years ago

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Tom

The savings have been fantastic. They didn't ruin any of my plants or shrubs during installation.

5 years ago

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Kathleen

They seemed nice at the first, when we first met them, that's why we went with them. They don't keep us informed about anything. It took almost a year to get the panels installed.

5 years ago

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Terri Groveland, FL

The product works well, the employees are very professional and the customer service excellent

5 years ago

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MinaTrevis Northridge, CA

Took 5 months to install and lied. They had so many delays. You could call customer service on one line and then call again and they would have a different story.

5 years ago

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Misty O'Keefe

Everything was easy! All processes went according to plan and it was done before we knew it.

5 years ago

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benjamin Staten Island, NY

i like the customer service . the sales guy was very knowledgeableabout the product

5 years ago

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Larry

After sale the customer is on his/her own. Your sales force just adiquite to much false information. I would be more than happy to discuss with VP or higher only.

5 years ago

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Manuel Lugo Kissimmee, FL

5 is for perfect. They are good,but they needs better customer service and explain better the system

5 years ago

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Elisa

They won't give me my rebate. I called the person that came to my house and I can neber get ahold of them or return my call.

5 years ago

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Jeffrey

The customer service has been taking care of all of my needs. The panels are working great.

5 years ago

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Brian

The one hand doesn't know what the other is doing in the company. They quoted me one price and then charged another and they're only going to get me back half of that amount.

5 years ago

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Maryann

The installation was fine. People showed up on time and everything was taken care of.

5 years ago

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Louisa

Everything went well with the installation process. They have good communication

5 years ago

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Lara Harth

I think they are on top of things and handle customers and installation very well.

6 years ago

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Cheryl

I have been able to enjoy air conditioning in my home without the over priced electric bills

6 years ago

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susie Staten Island, NY

no unresolved issues wither currently am very happy with service and customer care service

6 years ago

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Robert Katz Moreno Valley, CA

They lied to me. They told me that SCE does not charge little and then have a balloon payment at end of year. They told me that they would wash off panels and did not. I do not like liars.

6 years ago

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Gary

They did a good job. I don't have a problem so far. The system is functioning properly so far.

6 years ago

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Jose

Whenever I call they answer me right away and they have the right answer as well.

6 years ago

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Kevin Kingcaid

I haven't had any problems with it and it's been saving me money. It's been working for years.

6 years ago

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Jim

The installation process went fairly well, but they left their mistakes because not everything was installed right. Customer service is hard to get in touch with.

6 years ago

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Anonymous

The installation went very well. The system and equipment works great. I would recommend this company to others.

6 years ago

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Jaise Sayreville, NJ

They are good in what they've been doing, but I I had some initial hiccups in terms of the duration.

6 years ago