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Momentum Solar

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6.0

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mel burton Marion, TX

great install, but did leave stray parts. did not get all connections properly done and unit stopped working 33 day after install.

3 years ago

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Bill Lees Mulberry, FL

Statements made during the interview were not correct. Example - Momentum would pay your electric bill if the solar panels didn't make enough power, wrong. I was told that I have to build up a bank of power first. So, now I have to pay a loan payment for the financial obligations, and also an electric bill.

3 years ago

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Harold

The installation crew was very very efficient and very clean and patient. It seems to be producing energy very well.

3 years ago

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Dinesh

They are a very good company and the customer service resolves my problems. The installation process was a little bit longer. It's still in process.

3 years ago

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Famous

They did whey said they were going to do. The installation process went great. The customer support was good.

3 years ago

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Walter

The customer support has always gotten back to me and answered my questions. The installation process was very fast.

3 years ago

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Leonard

The representatives email me quite a bit of information so that's good. The installation was very easy and neat.

3 years ago

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Anonymous

Every time I call, they are very responsive and reliable. The installation was done nice and neat and it looks okay.

3 years ago

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Sandra Caban

They explain everything to detail and try their best to give you the right price. Workers are very respectful and fast.

4 years ago

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Jacqueline Tuttle

They did EVERYTHING they promised, on time, cleaned up well and called after to see if I had any questions etc.

4 years ago

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John Allen

Being cautious in another month I may have rated them a 5. Just waiting for my bill (from power company) for hottest month.

4 years ago

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Piotr Olszewski

My solar panels were installed last year. After installation I called then with a question. I was transfered to person that was supposed to help me with my question. Unfortunately they transfered me to voicemail and I left detailed message asking for call back. After more than 6 months I'm still waiting for call back.

4 years ago

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Carmelina Januszanis

Never received original agreement that I signed electronically. What I received was not what I signed up for. It took me 6 months of discussion with the solar provider to remedy the situation. Unethical company to deal with.

4 years ago

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Scott Kearny, NJ

Momentum Solar took 2 or three days tops to install. I've only had one issue and they took care of it immediately.

4 years ago

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Howard

Their customer service is reliable, the installation was fantastic and their equipment is top notch.

4 years ago

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Roy

If ever you have any problems they're quick, they're fast, they're very helpful. The installation went very well.

4 years ago

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Luis

They did everything that they said that they were gonna do. The installation was pretty smooth. It was a little pricey

4 years ago

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Frank

There seem to be no problems with it and they've been very responsive every time I called them with any question.

4 years ago

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Steven

They were there when they said they were gonna be and they did a really good job in my installation.

4 years ago

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James

They installed my equipment as quick as possible. It looks pretty good! Everyone in customer service is so nice.

4 years ago

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Kathy

Momentum Solar has been very responsive. The installation went somewhat smoothly with a few problems, but overall it went fine.

4 years ago

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Anonymous

This company is cheaper than what I've been paying for my other company. The customer service is excellent whenever I've talked to them.

4 years ago

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Janice Clementon, NJ

Momentum Solar was great in the installation of my solar panels. Momentum Solar has lowered my electric bills.

4 years ago

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Edward Thorofare, NJ

They did a very neat looking job, we looked around different houses and I think it's better than the others around.

4 years ago

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Joan Linwood, NJ

We failed the electrical inspection three times and it took my electricity out once and burned up my hot-tub motor. The installation went very smooth, though.

4 years ago

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Mary Princeton, NJ

They still haven't filled in the trench we have, and I think they need more panels on it because it doesn't produce that much.

4 years ago

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LARYSA DRUZHYNINA DeBary, FL

I feel I am being scammed by Momentum Solar. After paying all that money to install solar panels on my home, I have not heard from anyone since. I thought I was making an investment for my family, instead, I got absolutely nothing, not even a word, comment, response... My project manager, Joe, promised a speedy installation and to answer any questions I had along the way, (before I paid them). He has yet to return a single phone call or text. After contacting the company directly, no one has been able to answer questions about when the work is to continue after two months of stand still, let alone completed. They have no information on when we can move forward and now I do not feel comfortable with the "work" they will do at all. If they are unable to answer simple questions or even complete the project, why are they collecting money up front? There are several reputable companies offering solar installation and I wish I had gone with one of them, and not Momentum.

10 months ago

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Reply from Momentum Solar

Hello, you commented on our Facebook and we have reached out there and have customer experience looking into this issue. If you need to reach them directly please reach out to [email protected]

Jan. 18th, 2022

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Diane Georges Miami, FL

I have had my solar panels for almost two years. I had researched other companies and decided to go with Momentum Solar based on their price, monthly projected electric bill, sales rep helpfulness, and accessibility and customer service support. In the beginning, my electric bills fluctuated, but now they have progressively increased to the point where I am now being charged over $200 per month in a house occupied by 2 adults, one of which who is gone most of the time. I have repeatedly reached out to their customer service department and all I keep getting is the run around. I am promised over and over that a supervisor is going to return the call, and two months later, still no one has the common courtesy to respond. If I knew then what I know now, I would have NEVER wasted my time and money. Once they have you as a customer you become dead to them. It is disgraceful and unconscionable behavior. Shame on you Momentum Solar! Buyer beware!!!!

2 years ago

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Jane E Irvine, CA

We used vivint for our own system 4 years ago. Big mistake. Installed ppa w momentum for my parents’ house. Well priced, no string inverters! Showed up on time, 26 days to install, and didn't pay a dime upfront

2 years ago

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Frank New London, CT

Momentum solar power company made 2 different appointments with me to explain their solar contract they did not show up . Finally on the 3rd appointment they came and explained their contract. They wanted me to sign the contract before I knew the monthly price or the total amount of solar panels that they could put on my roof. (NOT HAPPENING). They phoned again for another appointment to remeasure my roof so I could get an accurate cost per month for solar power. (AGAIN NO SHOW) The sales person that did show up and explain the solar power did a very good job. He answered most of my questions. I would give him 4 stars. But overall with the no shows, signing a contract without knowing the starting price per month for 25 years (I do know the escalator rate, it goes up 2.9% compounded every year) I give Momentum 2 stars and that's generous.

3 years ago

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Andra Goodman

Answered all my questions, was very easy to work with, managed the whole process very well, communication was good, anticipated my needs well, and my sales rep was honest and straight forward.

3 years ago

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Lanette C The Bronx, NY

Great experience with Shannon M and Daniel C and them trying to help me qualify to go Solar. Very patient to answer all my questions. Looking forward to Solar Savings. Wonderful customer experience, highly recommended!

3 years ago

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Mike Harrison Metuchen, NJ

Momentum Solar has been great from start to finish. They provided exceptional service when they were onsite and kept me in the loop on every aspect of the installation. They made the whole process smooth. I would recommend them to my friends.

5 years ago

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Rohit Jacksonville, FL

Stay away from this fraudulent company! The salesman (Steve) came today and he was counting on customer being unknowledgeable so he can take advantage and make his sale. The guy wouldn't give anything proposal in writing, would not even tell me what brand of solar panels will be used and got angry with me when I asked multiple times for brand.

7 months ago

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Jaron Murrieta, CA

Lots of issues because of simple mistakes on Momentum's part that led to it taking over two months to get solar installed and another 4 months to get it turned on.

1 year ago

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Reply from Momentum Solar

Hi Jaron, I'm sorry to hear of the extended delays. We hope you are now enjoying your solar panels and please send us a message here if we can be of further assistance.

May. 3rd, 2021

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Thomas Gernon Brentwood, NY

The ease of getting up and running, everyone I met was extremely nice and informative

1 year ago

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Reply from Momentum Solar

Thank you Thomas for the 5-star feedback, we are proud to be your solar company of choice!

Apr. 19th, 2021

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Amira Rehawi Keyport, NJ

We had a very informative session with our solar rep that visited our home. He was amazing.

1 year ago

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Reply from Momentum Solar

Thank you Amira for taking the time to review your sales experience! Momentum Solar is proud to help you with your solar project.

Apr. 19th, 2021

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Jorge New Haven, CT

Workmanship and pricing. They helped me with my new roof since they install roof and solar.

1 year ago

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Reply from Momentum Solar

Thank you Jorge for choosing Momentum for your roofing and solar needs, we appreciate your feedback and business! Have a sunny day!

Apr. 19th, 2021

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Olusegun Odeniyi Spring, TX

Good service and communication. Friendly yet professional and took care of everything.

1 year ago

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Reply from Momentum Solar

Thank you, Olusegun, for choosing Momentum Solar for your solar energy project. We are so pleased to hear the staff was friendly and helpful!

Apr. 19th, 2021

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Randy Clements Killeen, TX

Quick and professional work. Constantly contact between sales staff and customer

1 year ago

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Reply from Momentum Solar

Thank you Randy for being a 5-star customer of Momentum Solar! We love to hear when our customers have a great experience and we thank you for your feedback. Have a sunny day!

Apr. 5th, 2021

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Luis Maguino Easton, PA

Because they came to inspect our house in and out and it has been more than a week no one has calling us with the proposal

1 year ago

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Reply from Momentum Solar

Hi Luis, I'm sorry to hear of the lack of follow up, please private message here with your address and phone number if you are still waiting for a proposal, I'll make sure to send this in.

Apr. 5th, 2021

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Paul perrone Mays Landing, NJ

They are all about servicing the customer answers and questions a smooth transition

1 year ago

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Reply from Momentum Solar

Thank you, Paul, for your 5-star feedback, Momentum Solar appreciates you!

Mar. 25th, 2021

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Javidi thomas Nolanville, TX

Friendly and professional. Would have given 5 stars but after installation no one gave a walkthrough of the system.

1 year ago

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Reply from Momentum Solar

Thank you for choosing Momentum Solar! We are excited to help you produce clean solar energy off of the grid. If we can help with any information please reach out to [email protected]

Feb. 10th, 2021

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Kerry Kuhring Belleview, FL

They delivered what they said, the technology is first rate and the customer service is the best!

1 year ago

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Reply from Momentum Solar

Hi Kerry, thank you for the 5-star feedback and for being a 5-star customer, we appreciate you!

Feb. 10th, 2021

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Francisco Kabigting Union, NJ

Our electric bill lowered even during winter. We have not experienced any problem at all.

1 year ago

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Reply from Momentum Solar

Hi Francisco, this is so great to hear! We love hearing success stories from our valued customers that made the switch to solar energy.

Feb. 10th, 2021

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Vanessa Johnston Forney, TX

They have always been thorough in answering any of our questions. Honest people.

1 year ago

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Reply from Momentum Solar

Thank you Vanessa for being a 5-star customer of Momentum Solar! We appreciate your business and feedback very much. Have a sunny day!

Feb. 10th, 2021

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Daphne Colverton Orlando, FL

From the first meeting to the install, thumbs up. Quick, efficient, easy to communicate.

1 year ago

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Reply from Momentum Solar

Thank you for choosing Momentum Solar, Daphne! We appreciate your feedback and look forward to a sunny future with you, producing clean energy!

Feb. 10th, 2021

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Katy Berlin, NJ

Haven't received service yet when I do I..thank you and have a wonderful week .. .. awaiting for my service to start can rate better

1 year ago

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Reply from Momentum Solar

Thank you for the feedback Katy and for choosing Momentum Solar, if you are in need of any assistance with your account please reach out to [email protected]

Feb. 10th, 2021

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Mary Jo Testa-Zezima Oakville, CT

Everything went well and all associated with this company were very nice and knowledgeable

1 year ago

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Reply from Momentum Solar

Thank you Mary Joe for the feedback, we appreciate you very much and hope you have a sunny day!

Feb. 3rd, 2021

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Angela Davenport, FL

3 price, easy process, nice people. From purchase to installation every thing was a breeze!

1 year ago

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Reply from Momentum Solar

Hi Angela, thank you so much for the helpful and enthusiastic review! Momentum Solar is proud to be your installer of clean solar power.

Feb. 3rd, 2021