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Momentum Solar

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6.0

Overall Score

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Jeserica

Every detail was explained. Any question was answered. Anything I needed done, they responded quickly. I was taken care of. The installation was very quick. The guys cleaned up and explained what they were doing.

1 year ago

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Reply from Momentum Solar

Hello, thank you for the 5-star feedback! Momentum Solar appreciates your business very much.

Jan. 22nd, 2021

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Dylan

Other companies weren’t upfront about their options. Momentum helped me get out of another contract and have been pretty helpful for the most part. The system seems to be top notch. I don’t think it produces enough energy to power my big house. Getting it installed was easy. They came by to do the inspection one day and another they day they came back to put the panels and the inverter on the house and they came back one more time to make sure everything was running right.

1 year ago

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Reply from Momentum Solar

Thank you Dylan for taking the time to share honest and helpful customer feedback. We appreciate your business very much and if we can ever help answer any questions please reach out to [email protected]

Jan. 22nd, 2021

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Kimberly

They are very responsive and provide answers for the questions you have. We had a minor issue but they were able to fix it. They were very knowledgeable and got the job done.

1 year ago

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Reply from Momentum Solar

Hi Kimberly, thank you for being a valued part of the Momentum Solar family! It's great to hear your experience has been informative and helpful.

Jan. 22nd, 2021

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Floriano

Every time you have questions or issues, they serve you quickly. They were also very quick during installation and were very professional the entire time. The panels look good on my house and they work great with no issues. They are definitely a good investment.

1 year ago

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Reply from Momentum Solar

Hi Floriano, thank you for taking the time to share an insightful and helpful customer review. Momentum Solar appreciates you!

Jan. 22nd, 2021

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Kevin

It helps save energy. The electric bill goes down. I talked to four or five people before I got it and they said it was the best. Everybody has been friendly so far. I feel very comfortable and I trust them.

1 year ago

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Reply from Momentum Solar

Thank you for being a 5-star customer, Kevin! Momentum Solar is proud to be your clean energy company and look forward to a sunny future with you, saving money!

Jan. 19th, 2021

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Tasha

The people that work for them are very knowledgeable and very friendly. I am really satisfied with the service I got. I did have an issue with the installation but they sent another person out quickly to complete it.

1 year ago

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Reply from Momentum Solar

Hi Tasha, thank you for being a valued customer and taking the time to share great 5-star feedback! We appreciate you very much.

Jan. 19th, 2021

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Theodore

I went with them for solar because they had no upfront costs and everybody else wanted money up front. They are very courteous and answered all my questions. Installation went perfectly.

1 year ago

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Reply from Momentum Solar

Thank you for choosing Momentum Solar, Theodore! We appreciate your feedback and look forward to a sunny future with you producing clean energy off the grid!

Jan. 19th, 2021

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Veronica

Other than the wait period everything went well. Because of the weather there was some problem with the schedule. The sales rep was super helpful. They answered all our questions.

1 year ago

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Reply from Momentum Solar

Thank you for your honest feedback on your installation with Momentum, Veronica, we appreciate you!

Jan. 19th, 2021

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Lisa

They made it easy for me. The process was not hard at all. I only have to pay the monthly payments which is great. Installation was finished pretty quickly. I haven’t had any issues with it yet.

1 year ago

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Reply from Momentum Solar

Thank you for being a 5-star customer of Momentum, Lisa! We are glad to hear the set up was quick and efficient. Have a sunny day!

Jan. 19th, 2021

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Luis

Every time I have a question, they are able to answer pretty fast. There was an issue with the city to it did take a little longer but everything was smooth. It really blends in with what we have outside the house.

1 year ago

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Reply from Momentum Solar

Thank you for the 5-star feedback Luis, we appreciate you!

Jan. 19th, 2021

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Andrew

I don't see the equipment because it doesn't hang over the bottom so it's pretty much out of sight out of mind. I just wish customer service was a little more accessible, I would prefer not having to go through different channels for different departments to get one answer.

3 years ago

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Cecelia

Customer support was responsive, they sent me a link to check my panels. If I have any issues with the panels not communicating or functioning they will come out within short notice.

3 years ago

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Rebecca Hutto, TX

The employees that we have interacted with have been very friendly and informative. Someone did drop the ball on switching our plan over to solar through the electric company. We ended up having to do that on our own and Momentum was great with reimbursing us for the electric cancelation fee and the months that we missed out on utilizing solar.

3 years ago

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Kenneth

Everything that they said they would do, they did it. They do everything they can to help solve your problems if you have any. It took exactly as long as they told me it would and everything was perfect.

3 years ago

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David

They explained everything to me every step of the way. They were fast, clean, and efficient during installation. They did a great job. It took about 8 hours. My electric bill has gone way down.

3 years ago

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Laura

They kept us informed every step of the way of the installation. They were very polite and even put shoe covers on when they had to come inside the house. It has a 25 year guarantee so I feel very comfortable.

3 years ago

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John

The installation was pretty good. I have a flat roof and there was no problem with that. The installation was fine and they cleaned up after they finished. It has worked great over the past year.'

3 years ago

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Feilx

The rep was really good and explained all the details. They have been really good in answering my calls and being available. Getting it installed was excellent, quick and good.

3 years ago

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Craig

Installation went very smoothly, quickly, and easily. I haven't had it that long but everything seems to be operating fine and there was no problems. They have addressed any issues that I've ever had.

3 years ago

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Kevin

They answered me and got back to me to as soon as they can. I had a little wait for the approval but everything was done pretty fast. Everything seems working in good condition, there is nothing wrong with it so far.

3 years ago

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Anonymous

I'm very pleased with them. If I have any problems at all I can call immediately, I don't have any problems so I have to assume it's alright. They're trust worthy I have no reason to distrust them.

3 years ago

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Chris

I'm happy with it. I haven't had any problem yet. It went smooth, so smooth they did everything nice, clean upped, friendly I like it at all. It's good it's 5 so far that's all so. So far the customer service is very good.

3 years ago

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Rafael

The reason I reinstalled it was to save a little money. They would verify, and it was right the first time. Everything is working perfectly in my house. I'm pretty happy with it.

3 years ago

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Linda

Well it went very smoothly I mean it took a long time it took three months or so four months to get installed but there were no problem but when they said they were going to do something they did.

3 years ago

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Benjamin

So far its pretty good. Customer service was very professional when they approached, and all the time answered all my questions. They did everything in one day. I am recommending to anyone who asks about it.

3 years ago

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Wesley Neal Haines City, FL

Friendly service. Issue I have is i was told if I recomend anyone for the service and they sign up i would recieve a $750 check. My neighbor that i gave the Momentum info to has gone with your service and now has pannels installed and I have not recieved any check or word of any check. I will be following up with this issue very soon.

3 years ago

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Albert

The customer service has always been incredibly helpful. Installation was very smooth and the crew was incredibly efficient. They were professional, friendly all around. Just a pleasure to be around.

3 years ago

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Rita

I'm still waiting for a couple of things to be answered but other than that, they've been a good company. The installation team was very professional and kept the yard clean and explained everything.

3 years ago

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Stephen

My sales person did a very nice marketing job and explained the benefits. So far I'm very impressed with the company. The installation went very smoothly and they had it all done within a day.

3 years ago

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Luis

They've treated us pretty decent and the service is excellent. It looks like they're keeping up with the technology. I think during the summer, what I was paying went down twenty something dollars.

3 years ago

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I. Rizvi

Overall good experience. They made a small cut in my basement dry wall, promised to send someo to Patch it up . No one came. I called they said they will send someone, but no one showed as scheduled. Other than that it was a good experience.

4 years ago

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Mohsin Shabbir

Great service and it saves me money. Services were explained well by Brandon and we were guided in the right direction every time we needed help. I am very satisfied with the service.

4 years ago

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Jheanelle Soyibo

Everything was good at the beginning but during and after the installation, there wasn't much customer service. I would have appreciated it if either the salesperson or representative called to check on things, help setup other things.

4 years ago

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Kenneth

I did a little bit of shopping around when I was searching for solar companies. The guys I talked to at Momentum was really nice. My installation was easy and everything went smoothly. There were no problems with installation.

4 years ago

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Carlton

Installation went pretty smoothly. We had a lot of technicians over and they did a good job. When the technicians finished, everything looked good quality and new. Customer support has been very helpful as well.

4 years ago

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Pedro Buena Park, CA

The people that worked on my roof and went into my house were really friendly. They are on time, and did not disappoint! The installation took a little longer than expected, but the results were good.

4 years ago

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Ruslana Englishtown, NJ

The sales person who came was very knowledgeable. They were always on schedule and explained what needed to be done. They promised us that it would cover all our usage and it's working exactly as he explained.

4 years ago

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Peter Carteret, NJ

They've been very cooperative and take care of business. They do quality work with a quality product. They did it in one day. The salesman explained it all perfectly to me and that's why I did it.

4 years ago

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Juanita

Well it went pretty good, the only thing is they left a couple of a pieces for a month of more in my yards, It didn't get you know in my way but it was lying there for awhile.

4 years ago

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Heather

Momentum Solar was willing to take the time to come out and see that our property was appropriate for the solar panels. The installation went very smoothly. The panels seem to be holding up to the high winds and weather. It seems to be generating the solar powers it's supposed to.

4 years ago

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Armenia

Whenever I call into Momentum Solar's customer service, they know how to answer my questions and fix any problems I have. The installation went smooth and I really like their equipment.

4 years ago

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Candace

I love that the panels are locally made in America. A lot of people in customer service followed up with me throughout the entire process and always answer the questions I have. The installation took a long time, but they made it into a whole day process. I haven't had any problems with the good quality panels installed on my roof.

4 years ago

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Robert Pennsville, NJ

Momentum Solar was the very first company to respond to us. Unfortunately, our initial experience included some issues getting support from them. They don't communicate with each other in customer support, so you keep getting transferred to people who don't know what you're talking about - it's a fiasco. The installation process was wonderful. The workers were very professional and we had no issues.

4 years ago

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Raymond Lodi, NJ

They attend to us every time I call into customer support. They're very attentive. They came to check our roof and did everything they said they would - everything was fine. Everything is installed well.

4 years ago

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Junior Staten Island, NY

They were informative and did it very quick. They came and left, not being a bother at all. The only thing I didn't understand is they told me I'd be paying $25 a month but they didn't tell me it fluctuates. At this point it's been fluctuating up to $89.

4 years ago

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John Union, NJ

They were quick to solve problems. The installation process went well, they were quick and cleaned up anything they needed to. Although, I did get a little delay from the initial starting point we were provided. The equipment we have seems to be working very well.

4 years ago

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James Davidson San Antonio, TX

From the beginning the Momentum Solar Staff were all very helpful and informative. We checked with other solar companies starting back in 2018 when we set my father's house up. The representatives from Momentum Solar, by far, are the most professional. My system was quoted, installed, and activated within three months. (My HOA ate up some of that time). My sales rep was ALEX S, and he is the main reason for the 5 Star Rating. He stayed available from start to finish and helped run some of the questions I had with HQ down for me. The company delivers what they say, and I definitely would recommend them. They addressed all questions and concerns promptly and professionally.

2 years ago

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Elaine French Irvine, CA

The first young man Ryan F who came to my house to explain about Momentum was very thorough, polite and most informative... I still called and spoke to two young men in NJ....Steve and Bill S.. who made me more convinced I was doing the right thing about solar. I really don't know anything about this solar energy. Since then I have spoken to Julia U and knew by her manner of speech and they way she treated me that they are all educated, responsible individuals and I have nothing to worry about. I thank Julia for allowing me to ask so many questions but I am sure this is a first class Company, noticing their behavior towards me and am grateful to be having my solar put in by Momentum Solar.

2 years ago

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Betty Folger Clearwater, FL

Joseph W and his crew from Orlando, FL office came out and installed our solar panels. They were very very good hard working, polite, on time..and they worked from 9:30 AM until 7:00 PM non stop putting up our panels in extreme heat. The company is out of NJ and I worked with Paris in NJ he was wonderful addressed the issue and was prompt on returning our calls. We have not had it hooked up yet to see how it works but so far everything was great. I will write another review once it is up and working and let you know how much we are savings...So far I highly recommend this company. Very professional, friendly, polite, and on time...something different for FL.

3 years ago

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Brett Gill Tampa, FL

I have found Momentum Solar to be very professional and concerned with excellent customer service. The installers worked diligently to make the system the best it could be. The office kept every promise that was made. One mistake was made by one of the field personnel which caused the start-up of my system to be delayed. Momentum did more than I asked to resolve the issue completely. I only had a couple complaints during the entire process, I have no unresolved complaints and my system does everything they promised at the price quoted with no surprises. It’s difficult to find a trustworthy company these days bu tMomentum is the real deal. Use them with confidence!

4 years ago