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563 User Reviews

7.5

Overall Score

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Richard R Goff Georgetown, TX

The salesman was a little pushy but I understand it is his living. We were already to go Solar before we were contacted by your company so we were a little amused at his style. The installation crew was very professional and quick. `. The wait between the Installation of the system and operational date was way too long (ie over 30 days). However we are glad that it is sdone and operational.

1 year ago

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Reply from ION Solar

Richard, thank you for your review and feedback. We are sorry to hear that your install to operation wait time was longer than you were expecting. We hope that you are now loving your solar system and all of the solar benefits. Thanks again for the review!

Sep. 10th, 2020

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Krista Kibel Dallas, TX

We have enjoyed our experience with ION so far; even referring them to anyone in our neighborhood that would listen. Our energy advisor Kevin O was especially great. He was friendly, attentive, and knowledgeable. We also really enjoyed working with the team that did our install. We didn’t have a negative experience with a single person we dealt with.

1 year ago

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Reply from ION Solar

Krista, thank you for the review! We are thrilled to hear you enjoyed your experience with our team. We hope you love all the benefits of going solar!

Sep. 10th, 2020

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craig benner Virginia Beach, VA

Great service from site survey, install, text communication, email communication. Install to 1 day and in a week I was up and running. Never had to shot off power or disturb me while I was home. Over all great experience and I will be using ION Solar for my other homes.

1 year ago

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Reply from ION Solar

Craig, thank you for this amazing review! We hope you love your solar!

Sep. 10th, 2020

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Lawrence Wilbee Virginia Beach, VA

Mike B was exceptional in explaining how the system works and how much it will save in costs in the long run. Like that I was reassured nothing would happen to roof from installation IE: leaks and damages covered by Ion Solar for 25 years ! Electrical install with all the equipment went smooth and finished product looks outstanding. I hope system works as explained to me as I have never had any experience with solar. Had a Program manager named Sidnee who I could never get in touch with , But called Mike and he took care of my issues .

1 year ago

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Reply from ION Solar

Lawrence, thank you for the review and feedback. We appreciate your help by allowing us to improve our process. We are happy to hear you enjoyed your experience and hope you love your solar panels!

Sep. 10th, 2020

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Chris Martin Salt Lake City, UT

ION was great! The salesman was super friendly and knowledgeable (Brandon L). The rest of the crew that showed up for inspection and installation were also very friendly and efficient. I would recommend ION to anyone looking for solar panels.

1 year ago

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Reply from ION Solar

Chris, wow! Thanks for leaving such a great review. We will pass your remarks to Brandon and the rest of the inspection/installation team! We hope you continue to enjoy going solar!

Sep. 17th, 2020

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Greg VanHorn Salt Lake City, UT

The company has been great to work with. They have been updating us as every step gets done. Ion Solar installation went very good, they were on time, efficient, and very friendly. I would recommend Ion Solar to anyone thinking about going to solar.

1 year ago

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Reply from ION Solar

Greg, thank you so much for the five-star review and the recommendation! We are happy that you found our team to be on time, efficient and friendly! We hope you are loving all the benefits of going solar!

Sep. 17th, 2020

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Millie Goynes Austin, TX

I have really enjoyed every person I have been in contact with. They provided me with a wealth of information of which i had already done research on and the facts lined up. I felt confident in investing my money towards an ION solar system. Thank you for your awesome customer service team.

1 year ago

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Reply from ION Solar

Millie, wow! Thank you for the five-star review! We are happy that you found our team to be knowledgeable. We hope you are loving your decision to go solar!

Sep. 17th, 2020

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Lisa Henderson, NV

Our experience with Ion Solar and our project manager Jason O has been fantastic. The process was quick, easy and professional from the sales to the turn on of the panels. The install team was exceptional as well. I highly recommend them.

1 year ago

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Reply from ION Solar

Lisa, thank you for the five-star review! We are happy that you found our the process to be quick and easy and our team to be professional. We will pass on the kind words to Jason. Thanks!

Sep. 17th, 2020

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LAWRENCE BRAY JR Chesapeake, VA

ION Solar techs did an excellent job in installing my system. There was some confusion after the installation in getting the inspections (ION changed my project manager). However, everything was completed in a few weeks and my first power bill was half of the normal bill even though the weather was not very cooperative.

1 year ago

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Reply from ION Solar

Lawrence, we're happy to hear our team was able to sort out any confusion that came up. Thank you for taking the time to share your experience with us!

Jan. 9th, 2020

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Lenin Lainez Barahona Las Vegas, NV

The energy consultant Mr Anthony R and the Project Manager Mr Connor E were top notch professionals and the crew that came in to install the solar panels as well. Overall, I am ver please with their service from the beginning to the end of this project.

1 year ago

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Reply from ION Solar

Lenin, we appreciate your kind words. We will pass your kind remarks onto Anthony and Connor. Thank you for taking the time to leave such a thoughtful review.

Jan. 9th, 2020

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Bernice A. Turner Henderson, NV

ION is the best in customer service and follow through and follow up on their solar installation projects. What a great way to be part of the global solution. Knowledgeable staff from beginning to the end. Thank you ION let's make this planet whole again. (0)

2 years ago

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Reply from ION Solar

Bernice, we couldn't agree more! Solar is all about working towards a more sustainable future. Thank you for taking the time to leave this thoughtful review.

Dec. 6th, 2019

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Richard Neilsen San Antonio, TX

I was skeptical about solar systems and the cost; but when Tyson J and the ION solar crew gave me some information too go over, it helped make me a little aware of the solar industry. They were not pushy at all, they were patient and informative, there was a lot of information but they took the time to explain the process. the installation crew was fast and professional and talk to me during the process. i have already recommended ION solar to friends and family. I am definitely pleased with the installation and how sleek and discreet the system is.

2 years ago

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Reply from ION Solar

Richard, your review and recommendation mean a lot to us. We're thrilled to hear you are happy with the appearance of your install. We pride ourselves on using only premium black-on-black panels... they definitely deliver a sleek, discreet look! Thank you.

Dec. 6th, 2019

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Ian Matsue North Las Vegas, NV

Sat with Brian & Mike yesterday loved what they had to say loved the price the product they seem to be such a great product at a great price as well. Best company i have sat with and when compared to the other 3 solar companies it was an easy choice.

2 years ago

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Reply from ION Solar

Ian, we're thrilled to hear your solar consultation was helpful and informative. Thanks for the review!

Dec. 6th, 2019

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Susan D Aurora, CO

It has been an excellent experience with Ion Solar. Every step of the way was easy for me and thorough by them. Very professional, respectful and pleasant to work with. Additionally, I look forward to years of energy savings and a smaller footprint. Highly recommend Ion Solar.

2 years ago

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Reply from ION Solar

Susan, thank you for the 5-star review! We are so happy that Keaton & Hunter were able to make things quick and easy for you. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Wayne Gordon Littleton, CO

A truly amazing company with equally amazing representatives. From the initial doorway encounter to the in-home advisor meeting, it was pleasant, informative, and non-pushy. They let the product and their program sell itself. If you've been considering solar and have been on the fence, give these guys a call, you won't regret it.

2 years ago

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Reply from ION Solar

We appreciate your kind words, Wayne. This review made our day! Thank you for choosing ION Solar!

Oct. 4th, 2019

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TAMMY BAKER Hampton, VA

Well we signed up on August 5, 2019 and they finished the install on September 27, 2019. System is up and running. We had a couple if hick ups along the way, but every one was very helpful. My PM Andrew Floyd was so understanding with me and all my crazy questions. They did every thing they said they were going to do. The app on my phone help me to understand the process and a little learning.

2 years ago

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Reply from ION Solar

Tammy, we appreciate you sharing your experience with us! Your Project Manager is here to serve as your liaison, so we're thrilled to hear Andrew was helpful and informative. Thank you for choosing ION as your solar provider!

Oct. 4th, 2019

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Anthony Las Vegas, NV

I’ll get to the point, the communication is lacking regards to the actual panels that were installed. We asked for a clean design, Ion Solar did NOT live up to what they promised as far as placement. The initial placement draft was shown to us, at that time we requested a different placement as we wanted a little more organization. So, Anthony R presented a more cleaner design, which we agreed on. Well, they installed neither of the two!! We are have lots of patience, but still, to this day, we haven’t heard anything from Ion Solar about this. We feel that that are taking their time, hoping we will forget about the placement and move on!! We spent a LOT of money on these panels. Everything else with ION has been pleasant, but this is soo disappointing in a company to do this to a customer!! Please keep an eye on the installation!!! I hope this is not happening regularly!!

2 years ago

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Reply from ION Solar

Anthony, we're sorry to hear this has been your experience. We understand how disappointing this is. Can you please email your review and project address to ? We would love to look into this further for you. Thank you for letting us know about this issue we appreciate the honest feedback.

Oct. 4th, 2019

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Hon Bray Pueblo, CO

Very professional and no pressure. Common sense approach. My power bill went from over 200 per month to 105 per month. I also get to run my AC all day all night. Never run out of power and bill never goes up. Veteran friendly as well.

2 years ago

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Reply from ION Solar

Hon, thanks for leaving such a wonderful review! We are thrilled to hear how much money you are saving each month on your energy costs. Thank you for trusting ION as your solar provider!

Sep. 6th, 2019

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Mike Bell Virginia Beach, VA

The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see what my system is producing. I have highly recommended Ion Solar to friends and family! Mike

2 years ago

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Reply from ION Solar

Wow! Thank you for this wonderful review, Mike. We're thrilled to hear your experience with our team was a positive one. We appreciate you spreading the good word. Thanks for choosing ION Solar!

Aug. 29th, 2019

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Yoennis Garrido Vargas Las Vegas, NV

Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for the aesthetics of the installation, they are the best. 100% recommended.

2 years ago

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Reply from ION Solar

Yoennis, thank you for the wonderful review! We pride ourselves on being a premium solar provider using only the best equipment - including some of the highest-rated panels and inverters available. We're so happy to hear you are happy with our service and our product! Thanks for choosing ION Solar!

Aug. 29th, 2019

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Gerrie Colorado Springs, CO

Ion Solar is a wonderful company to work with if you are interested in a solar system for your house. They walked us thru every step of the process and provided an app to follow the completion on line. The installation was flawless and very timely. The technicians were very kind and knowledgeable about the product.

2 years ago

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Reply from ION Solar

Thank you for the kind words, Gerrie. We're so happy to hear you had a premium solar experience from start to finish. Please reach out if there is anything else we can do to help. Cheers to a future powered by clean, renewable energy!

Jul. 31st, 2019

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zach Denver, CO

Ion was initially quick to answer and return calls and come to the house to help me. Once I decided to go with them and signed the contract, I was unable to reach them via phone again and none of my several voicemails were returned. I had questions about the contract and documents I was signing but had to rely on a friend for help who is also a customer. In addition to nonexistent support, the installation team failed the inspection, which meant they had to come back and try again. They told me the inspector who works for my local community was unreasonable so I offered to call the city for them to give them feedback...When they realized I would go to bat for them, the team changed their tune and asked me not to do that and they partially took responsibility for failing the inspection. 2 of my 15 panels produce about 40% less energy than the rest. Otherwise the system seems to be working well.

2 years ago

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Reply from ION Solar

Zach, thank you for the feedback. We're sorry to hear about your frustrations regarding your inspection experience and overall communication. We would like to look further into your concerns. Please email your address and review to . Thank you.

Jul. 29th, 2019

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HortonFamily Erie, CO

We have been very pleased with the care that Ion Solar has provided throughout the entire solar process. Having a specific person overseeing the project was extremely helpful, giving us someone we could contact easily whenever we had a question or concern. Everyone we interacted with was excellent.

2 years ago

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Reply from ION Solar

We are happy to hear that you go exactly what you wanted out of your solar experience with ION. Thank you for taking the time to share your experience! Cheers to a future powered by clean, renewable energy!

Jul. 25th, 2019

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Chelsie B Brighton, CO

Ion Solar is a great company to work with. From start to finish, the employees were helpful, professional and friendly. They always arrived when they said they would and answered all of our questions. We love our system and would highly recommend Ion Solar.

2 years ago

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Reply from ION Solar

Thank you for leaving this glowing review, Chelsie. We are happy to hear your transition to solar was an easy one with our team! Thank you for choosing ION Solar!

Jul. 18th, 2019

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Michael Georgetown, TX

Josh our sales rep did an excellent job of explaining the product, the cost benefits and the process. We greatly appreciate the fact that they do not subcontract out the job and that if we have any questions we can call Josh directly. We are really looking forward to the installation.

2 years ago

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Reply from ION Solar

Hi Michael, we are so pleased to hear you had a great experience with Josh! We appreciate you taking the time to leave this review.

Jul. 18th, 2019

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Gloria Lane Colorado Springs, CO

ION solar is a awesome company. So far they have been working with me and keeping me up to date about my installation and inspections. I didn’t know about the critter guard and they were so helpful in assisting with that add on project. I will refer my friends and family to seek out IOn for there solar investment.

2 years ago

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Reply from ION Solar

Hi Gloria! Thank you for your review and recommendation. Hearing you had a great experience is the best thing we could hope for!

Sep. 5th, 2019

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Flor Garcia Newport News, VA

From the start it has been great. From the sales, rep, to the project agent, project manager and the install. All info was clear and concise, very friendly, professional, down to earth. The process went completely smooth and I am a very happy homeowner of ION Solar Panels.

2 years ago

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Reply from ION Solar

Flor, we strive to provide our customers with a premium experience from start to finish, we loved to hear that we were able to deliver that for you! Thank you for choosing ION as your solar provider!

Sep. 5th, 2019

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Niki Gerber Rio Rancho, NM

We had a stellar experience with ION Solar! From start to finish, they communicated every step of the way and answered all of our questions. Our installers was fantastic! Timely, friendly, neat and efficient. Everything went as we were told it would go. Our system is officially generating power as of today! #gogreen

2 years ago

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Reply from ION Solar

Niki, thank you for the stellar review! Our goal is to help our customers switch to solar as efficiently and timely as possible. It is nice to hear that our hard work is paying off. Thank you for trusting ION as your solar provider!

Sep. 5th, 2019

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Matt Stiasny Littleton, CO

Everything has been fantastic so far, with the exception of a design change to the layout of panels on our roof that has delayed our system getting turned on by a few weeks. Make sure the site assessment takes into account the location of the pipes and features on the roof. Other than that, service has been great. Can't wait to get our system up and running, especially as we head into June when our production potential will be at its greatest.

2 years ago

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Reply from ION Solar

Sorry for the belated response, Matt. We just wanted to say we appreciate you taking the time to leave a review. Thank you for choosing ION Solar!

Oct. 4th, 2019

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Joshua Colorado Springs, CO

This entire process has been a breaded for me as a homeowner. ION has handled all permit and approval processes; including my HOA. All scheduled visits have been as predicted and the install went much faster than I expected. I would highly recommend this Solar company.

2 years ago

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Reply from ION Solar

Joshua, thank you for this wonderful review and recommendation. Cheers to many years of solar savings!

Oct. 11th, 2019

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David Edds Denver, CO

Teaming with ION has been a great experience every step of the way. Their sales process was informative and insightful, the project management efficient--thanks, Derin!--, and the installers professional and productive. We went from initial sit down to final inspection to production in just a few weeks! It's been truly wonderful.

2 years ago

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Reply from ION Solar

David, we appreciate your kind remarks regarding your experience with our team. Thank you for choosing ION as your solar provider!

Oct. 11th, 2019

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Emily G Santa Fe, NM

Had a smooth experience with Ion Solar. Chad was great in sales. Delivery of the unit and install went perfectly well. their guarantee/warranty covers everything that I could think of, their service was prompt and pleasing great customer service as well. Jeff was great to work with.

2 years ago

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Reply from ION Solar

Emily, hearing you had a "smooth" experience is the best we could hope for! We aim to make the switch to solar easy and efficient for our customers. Thank you for taking the time to share your experience with us!

Oct. 11th, 2019

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David Edds Denver, CO

Teaming with ION has been a great experience every step of the way. Their sales process was informative and insightful, the project management efficient, and the installers professional and productive. We went from initial sit down to final inspection in just a few weeks! It's been truly wonderful.

2 years ago

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Reply from ION Solar

David, we're happy to have you as part of the ION family. Glad to hear the process was quick and easy for you. Thank you for choosing ION as your solar provider!

Oct. 11th, 2019

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Janice C Cavin Rio Rancho, NM

Ion Solar is the best! Everything is made in the USA and comes with a great warranty . We are very pleased with the service we've had so far. Only a few more steps and we will be powered up. The staff is very professional and personable.

2 years ago

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Reply from ION Solar

We pride ourselves on using high-quality products with a sleek look. We're happy to hear you are pleased with the appearance of your panels. Thanks for the review, Janice!

Oct. 11th, 2019

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Karen L. Colorado Springs, CO

ION Solar staff were all very professional and completed the installation of the solar panels in a timely manner, about 6 weeks from start to finish. They clean up after the work is completed. This is the first time ever that I have had solar installed on any house I have ever owned, I recommend this company.

2 years ago

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Reply from ION Solar

Karen, we appreciate your kind remarks. Thank you for choosing ION as your solar provider!

Oct. 11th, 2019

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Vern Virginia Beach, VA

Overall the experience and process from beginning to end was so uneventful. The sales pitch was well delivered. The product sells itself. The install was professional and no gliches. The startup of the system after the meter was put in was 1-2-3 done and up and running. We were not dissapointed and are very happy with the product.

2 years ago

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Reply from ION Solar

Vern, thank you for this wonderful review. The switch to solar can often be daunting for homeowners, but our goal is to make it as easy as 1-2-3!

Oct. 11th, 2019

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Eric Virginia Beach, VA

Tom was awesome! Very professional, very personable, and explained everything in a very clear and easy to understand manner. Nathaniel M did the initial survey, and he was just as great. Definitely a pleasure to do business with. Ross, Joseph, and the rest of the install crew were just as professional and did an outstanding job.

2 years ago

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Reply from ION Solar

Thank you for your kind words, Eric! We're so happy your experience with our team went so smoothly. Would you mind sharing with your friends and family who are interested in solar, too? We'd love to continue providing great service to homeowners like you. Thanks again!

Oct. 16th, 2019

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Stephen Lewandowski

Installation is complete as of this writing. All contacts from employees of Ion have been extremely courteous and friendly. The installation was completed in a timely fashion and the job site was left in a clean and orderly fashion. We are waiting on the meter installation by the electric company at this point. So far - all is right.

2 years ago

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Reply from ION Solar

Thank you for taking the time to leave a review, Stephen! We appreciate it.

Oct. 16th, 2019

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Paul Morrison, CO

Great company. I felt they fully explained everything to us,We had several issures with Xcel energy but they helped me thru them. Their people were always on time for appointments and didn't use a 3 hour window for arrival times

2 years ago

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Reply from ION Solar

Thanks for the review, Paul. While we aim to make solar simple and easy, but sometimes there are hiccups - we appreciate your patience!

Oct. 16th, 2019

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Chetan Patil Parker, CO

It was really pleasure working with Ion solar guys. Brian made it very easy to understand complete process, Samantha managed this project very well with great professional integrity. From start to end everything was handled very carefully and nicely. If anyone looking to have solar I would highly recommend talking to ION guys.

2 years ago

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Reply from ION Solar

Chetan, thank you for the review and recommendation! We strive to provide a premium experience for our customers, and we're thrilled to hear we were able to deliver. Thanks!

Oct. 16th, 2019

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Debbie Williamsburg, VA

Ion did it all! From selling me on the gorgeous and elegant panels, to pulling city permits and getting my HOA approval, installing, inspecting, and great customer care from my project manager as well, I am happy as a lark, and ready for my electric company to come put in a new electric box, and I'm solar!!!

3 years ago

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Reply from ION Solar

We loved reading "gorgeous and elegant" to describe the panel installation. We pride ourselves on using only premium, top-tier equipment. Thank you for is wonderful review, Debbie!

Oct. 16th, 2019

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Nathaniel WilliamsNnNn Colorado Springs, CO

I really like the guys working on my solar. They were fast and clean. Every time I ask the sale person about my solar, they gave me the answer with out any problems. When the guys were done, one of the guys stay behind and check to see if my wired were working on my solar.

3 years ago

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Reply from ION Solar

Nathaniel, we are so happy to hear our sales person and installers were able to make the process run smoothly for you. We strive our best to give all of our customers a premium solar experience from start to finish. Thank you for your kind review!

Nov. 3rd, 2018

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Corey Boulder, CO

So far ion solar has been awesome. I have felt zero pressure from sales and I'm excited to start saving money. After comparing ion solar to another really big company it's a no-brainer to have ion solar install and maintain my solar panels.

4 years ago

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Reply from ION Solar

Corey, our goal is to inform not pressure, so this review means a lot to us. Thank you!

Oct. 16th, 2019

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Scott Gemmell

I really loved my experience with getting my solar on my home. I know solar pretty well and my experience with Ion Solar was very clean. They communicated with me on a regular basis and let me know of the process and current step I was in. I'd highly recommend this solar company.

4 years ago

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Aubree R Manassas, VA

My system was installed and we just turned it on yesterday!! Super excited about our solar system. ION was awesome and we have already reached out to a few of our friends for referrals. Melissa was great and always kept us informed through the process.

4 years ago

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Lewis Nuttall Long Beach, CA

I'm extremely happy with Ion Solar. They have exceeded my expectations. They delivered on everything they said they would and everyone we have dealt with has been very professional. We love our new system and we are so excited to see the money we are saving.

4 years ago

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Sharon Burke Walnut Creek, CA

I have been very happy with my Solar Vision solar system. The system and billing work as explained to me. The sales representative took a lot of time to answer my question and make me feel comfortable with the contract. Two thumbs up, highly recommend.

5 years ago

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Robert R

Leaving this review for my mom, she got solar with Vision Solar and couldn't be happier. She has a flat, fixed payment and will now own her power instead of endlessly throwing her money at the power company. Vision Solar did a fantastic job!

5 years ago

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Aaron Ashby

We selected Vision after talking to 4 other solar companies. All of them were disorganized and seemed like used car salesmen. Vision was completely different - very professional with organized systems and a very knowledgeable and personable sales person in Doug Rose. The installation was pretty good with some nice extras (A Nest thermostat and LED light bulbs) though they did leave a bit of a mess around the perimeter of the house. They also did have problems connecting the monitor/app and in fact those problems became a big frustration as the panels were only producing, or reporting about 20% of what they were supposed to for the first few months. This caused us to lose a significant amount of money and feel like we had been ripped off. Vision continued to communicate with us and finally got the problem fixed. Now that it is working well we are pretty satisfied.

5 years ago

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Roark Janis Salt Lake City, UT

Vision Solar was the best to work with; I know because I started with another company first and switched. Vision Solar listened to me, met my design requests, answered all my questions and provided quality installation and great customer service!

5 years ago