error This company may not service all states.

Previously known as Vision Solar, ION Solar is a full-service solar energy provider that was founded in 2013. Full-service includes a custom-designed system, all permitting, solar installation, inspection, and solar panel system maintenance.

ION Solar aims to offer affordable solar solutions that give customers the benefits of solar with little or no up-front costs. The company's services are currently available in Colorado, Florida, Nevada, New Mexico, North Carolina, Texas, Utah, and Virginia.

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The Good

  • No Subcontracting
  • Maintenance is Included
  • Increased Home Value
  • System Monitoring
  • Awards and Certifications

No Subcontracting

ION Solar does not outsource any of its installations, meaning the company installs every solar panel and inverter itself. Working with a full-service provider like ION Solar generally bodes well for homeowners as the company will then have full control over who is in and around your home and your family.

If you ever come across a company that does use subcontractors for any part of the project, we would suggest finding another solar company to do business with— it's just too risky. While the solar company itself might be licensed, the subcontractors might not be. Additionally, the more people who are involved in the project, the bigger chance there is for miscommunication and lack of quality.

Maintenance is Included

ION Solar states that the system they provide you includes free maintenance and repairs for the entire life of the contract.

In reality, solar panels don't require much maintenance other than being sprayed down with water every few months to keep the dust and dirt buildup that could limit sunlight off of them.

However, if something does happen, ION Solar will be there to take care of it for you.

Increased Home Value

Installing solar panels will increase the value of your home and, according to ION Solar, if you ever sell your home, the company will transfer your solar power agreement to the new owner. Therefore, having a solar system that is already in place and transferable will automatically increase your home's value and could make it easier to sell.

System Monitoring

Another beneficial feature ION Solar offers is system monitoring.  Unfortunately, the company doesn't specify exactly what that monitoring entails, whether it's for production, usage, or both.  Obviously, it's to your benefit to have both. 

However, ION Solar states that it will monitor your system 24 hours a day, 7 days a week. If there's ever a problem, the company will know about it and send a technician out immediately.

Awards and Certifications

ION Solar has been listed as one of America's 500 fastest-growing companies by Inc. Magazine. The company has also been certified by the North American Board of Certified Energy Practitioners, a solar industry-recognized nonprofit organization charged with promoting best practices in solar power.

The Bad

  • Limited Availability
  • Reported Deceptive Marketing Practices

Limited Availability

Unfortunately, ION Solar's availability is relatively limited; the company only offers its services in eight states:

  • Colorado
  • Florida
  • Nevada
  • New Mexico
  • North Carolina
  • Texas
  • Utah
  • Virgina

Customers who live outside of this service area won't be able to take advantage of the company's renewable energy services.

Reported Deceptive Marketing Practices

Many customers have reported being lured in to ION Solar by an offer of a "free" solar system and were told there was "no catch".

However, apparently this is just a marketing tactic to get people to sign up for the company's lease program. This is definitely a deceptive marketing tactic, which tarnishes the company's reputation and may result in loss of client trust.

The Bottom Line

ION Solar does not subcontract any of its work and offers system maintenance and monitoring, and provides several payment options (including a solar lease) to help customers reduce their dependence on fossil fuel. However, the solar installer's availability is limited to eight states and its marketing practices are questionable.

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User Reviews

Star Rating

4.4
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395 Reviews

Review Breakdown

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Jennifer Seifert

September 5th, 2019 Aurora, CO DETAILS arrow_drop_down
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The Ion sales staff promised many thing that were false. I bought the solar panels for 30K under the promise that it would increase the value of my home and save me money. Neither has come true, in fact, I have a current offer on my home that would have sold a week ago if I wouldn't have bought the solar panels. Basically, if you put them on your house, consider them a gift to your next buyers because you will not see ANY return on it. 30K is a hard "housewarming gift" to swallow when you are trying to break even on a home sale. Ion's staff could care less. They were paid and don't care that I was lied to. I have the actual sheet with the false accusations on it. I will be filing a complaint with the BBB also. Don't buy from them unless you KNOW you will not be reselling your home, ever.

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Reply from ION Solar

Sep 06, 2019

Hello Jennifer, we're sorry to hear that you feel mislead. We understand what a frustrating situation this is. Our Legacy department has a case open on this issue, and they are working to assist you the best they can through this process.

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STEPHANIE PINELLO

September 4th, 2019 Henderson, NV DETAILS arrow_drop_down
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Fantastic company! I am very happy with a job well done!

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Reply from ION Solar

Sep 09, 2019

Thank you for the wonderful review, Stephanie. And THANK YOU for choosing ION as your solar provider!

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Walt Sadowski

September 4th, 2019 Henderson, NV

Professional, courteous and friendly also timely.

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Reply from ION Solar

Sep 04, 2019

Thanks for taking the time to share your experience with us! We're grateful for your feedback and glad to hear we are on the right track!

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Peter Morrison

September 3rd, 2019 Castle Rock, CO DETAILS arrow_drop_down
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Great team, great experience. They work really well to address all concerns up front, and then execute on the plan.

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Reply from ION Solar

Sep 04, 2019

Thanks for the review, Peter! We're glad to hear that you are happy with your experience. Thank you for choosing ION as your solar provider!

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Kevin Jones

September 3rd, 2019 Castle Rock, CO

Overall We are pleased to do business with ION Solar. We had a couple minor issues with the install but Ion solar fixed them the very same day that the problem was discovered.

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Reply from ION Solar

Sep 04, 2019

We appreciate your balanced and fair review. We're glad everything was fixed in a timely manner. Thank you for choosing ION as your solar provider!

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80549

August 30th, 2019 Wellington, CO

Excellent communication. Quick to respond to questions.

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Reply from ION Solar

Sep 04, 2019

We appreciate your kind words. Thanks for the review!

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Brett Mielcarek

August 28th, 2019 Castle Rock, CO DETAILS arrow_drop_down
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My 4 hour installation is going on weeks. The installers left my gate open allowing my dog to run away. My project manager Lorrente showed 0 compassion

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Reply from ION Solar

Aug 30, 2019

Brett, we're sorry to hear about your experience, and we completely understand your frustration! Our goal is to make switching to solar easy for our customers, but sometimes we do make mistakes. We regret to say that we dropped the ball on your project. The Manager over your area has been informed and will be in contact with you so we can move your project forward in a satisfactory manner. Thank you for providing your feedback!

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Teresita Totten

August 28th, 2019 Las Vegas, NV

Me and my family are very satisfied with the service we received from the sales department to the final installment crew. Every one from each department showed their utmost professionalism, knowledge and their respective skills. This is our very first time to have solar and we are all looking forward to the returns of this major investment. It's all worth it!!

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Reply from ION Solar

Aug 29, 2019

We're incredibly grateful that you took the time to leave us this review, Teresita. We take pride in providing a premium experience for our customers, and we're overjoyed to receive your compliments and appreciation. Please take advantage of our referral program. For every family, friend, or neighbor you refer that makes the switch to solar, you receive a referral bonus. We will ensure they all enjoy the same quality of service as you have. Thank you for choosing ION Solar!

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Joan

August 28th, 2019 Las Vegas, NV DETAILS arrow_drop_down
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My experience with this company was very satisfying, the persons that was assigned to me was very polite, courteous and professional. They answered my questions in a timely manner, would certainly recommend them

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Reply from ION Solar

Aug 29, 2019

We appreciate you taking the time to share your experience with us, Joan. Our team works very diligently, and your words will provide them with great encouragement. Thank you for choosing ION Solar!

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Lester Anderson

August 27th, 2019 Castle Rock, CO DETAILS arrow_drop_down
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Very professional, informative people and happy to do their job

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Reply from ION Solar

Aug 29, 2019

Thank you for leaving such a nice review, Lester. We're glad that you were happy with our services. Thank you for choosing ION Solar!

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Mike Bell

August 27th, 2019 Virginia Beach, VA

The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see what my system is producing. I have highly recommended Ion Solar to friends and family! Mike

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Reply from ION Solar

Aug 29, 2019

Wow! Thank you for this wonderful review, Mike. We're thrilled to hear your experience with our team was a positive one. We appreciate you spreading the good word. Thanks for choosing ION Solar!

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Yanci McIntyre

August 25th, 2019 Hampton, VA DETAILS arrow_drop_down
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Professional and transparent for the entire process. No complaints. They kept me updated and answered any and all questions I had in a friendly manner.

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Reply from ION Solar

Aug 29, 2019

Thanks for the review, Yanci. We work hard to keep our customers informed and up-to-date on their project timeline, so it means a lot to hear this. Enjoy your solar system!

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Jenny

August 25th, 2019 Chesapeake, VA DETAILS arrow_drop_down
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Installation was quick , the staff was friendly and professional and the best part is we are saving money!!

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Reply from ION Solar

Aug 29, 2019

Jenny, we appreciate your kind words. It put a smile on our faces to hear you are saving money! Our goal is to make solar simple and affordable for homeowners. Thank you for choosing ION as your solar provider!

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Joey

August 24th, 2019 Aurora, CO DETAILS arrow_drop_down
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They installed the lines/conduit and it was not run in the best way in an area we entertain in. They also cut our door jam to fit the conduit in a way that was easiest for them. They came back out to fix it after my husband complained and STILL did not do what was asked.

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Reply from ION Solar

Aug 29, 2019

We're so sorry to hear about this, Joey. Our customer's satisfaction is a top priority, and we can assure you we are looking into this. Your Project Manager will be reaching out shortly. Thank you for your patience!

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Yoennis Garrido Vargas

August 24th, 2019 Las Vegas, NV

Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for the aesthetics of the installation, they are the best. 100% recommended.

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Reply from ION Solar

Aug 29, 2019

Yoennis, thank you for the wonderful review! We pride ourselves on being a premium solar provider using only the best equipment - including some of the highest-rated panels and inverters available. We're so happy to hear you are happy with our service and our product! Thanks for choosing ION Solar!

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Jeannie

August 23rd, 2019 Aurora, CO DETAILS arrow_drop_down
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In spite of unrelated issues, a good experience. I was kept informed every step of the way, and they were open and honest.

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Reply from ION Solar

Aug 23, 2019

Our team here at ION is thrilled to hear such good feedback, and we're proud to provide a premium solar experience for our customers. We appreciate your kind remarks, Jeannie. Thanks for choosing ION Solar!

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Lance Kotschwar

August 21st, 2019 Greeley, CO DETAILS arrow_drop_down
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process was seamless and smooth start to finish; everything was well-planned and communicated. people are all very nice, and very competent

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Reply from ION Solar

Aug 23, 2019

Hearing that you had a "seamless and smooth" process is the best thing we could hope for! Thank you for taking the time to share your experience with us, Lance. Congratulations on your new solar system!

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N Love

August 21st, 2019 Kyle, TX DETAILS arrow_drop_down
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Salesman, Project Manager, and Installation team were all professional and helpful. The team that assigns where installation teams go each day kept trying to pull the installation team off of my project, which caused almost a week delay. Having said that, I am pleased with the end results.

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Reply from ION Solar

Aug 23, 2019

Thanks for the review, Kyle! We appreciate your feedback regarding our scheduling team - we will pass that information along. Thank you for choosing ION as your Solar provider!

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Josue Munoz

August 21st, 2019 Pflugerville, TX DETAILS arrow_drop_down
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Even though there were some misunderstandings between the salesperson and myself, everything turned out great. Make sure everything you discuss is on the contract. In my case, it was the critter guard. ION Solar worked hard to make it right. Perfect timing for me to get them working, my last month's bill was cut in half even with family visiting and the blazing Texas heat.

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Reply from ION Solar

Aug 21, 2019

We appreciate the feedback, Josue. We're sorry to hear that there were some initial misunderstandings. However, we are thrilled to hear that you are already seeing the savings! Thank you for choosing ION Solar!

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Ethan Kurtzer

August 20th, 2019 Eaton, CO

Super friendly. Communication has been great.

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Reply from ION Solar

Aug 21, 2019

Thank you, Ethan! We appreciate your kind words.

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Jonathan K

August 20th, 2019 Pflugerville, TX DETAILS arrow_drop_down
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Ion solar is absolutely premium. I could not be happier with their level of service and professionalism. They took care of everything and kept me in the loop the whole time. My project manager Adam really went above and beyond to help me out. Even when I screwed up with my HOA he jumped in and got things all straightened out. The installation was a breeze. The techs that did the installation arrived on time and were very courteous and accommodating. They left in the house and yard in perfect condition.

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Reply from ION Solar

Aug 21, 2019

Thank you so much for your kind words! Jonathon. We really appreciate you taking the time to leave a review - and we agree, Adam truly is a gem to have on our team! Thanks for choosing ION Solar!

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KerryH

August 20th, 2019 Boerne, TX

Great low-stress salesperson. Wonderful installers. A little disconnect with corporate in scheduling, after awaiting parts, but finally resolved. Glad to have it complete, and ready to save money!

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Reply from ION Solar

Aug 21, 2019

Thanks for the review, Kerry. We're sorry to hear that there was some disconnect regarding scheduling but appreciate your feedback. Thank you for choosing ION as your solar provider!

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Jackie L Harrison

August 20th, 2019 Virginia Beach, VA

The crew that installed my system were very professonal and knowageable about the installation.

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Reply from ION Solar

Aug 21, 2019

Hey, Jackie! Thank you for taking the time to leave us this great review; our install crew in Virginia will be happy to read what you wrote. Welcome to the ION Solar family!

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Pamela Anderson-Zerr

August 20th, 2019 Parker, CO

ION Solar is a wonderful company. The sales staff was great. The staff kept me informed every step of the way. The install was so smooth. Very friendly staff! Great job!

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Reply from ION Solar

Aug 21, 2019

Thank you for this wonderful review, Pamela. We appreciate you taking the time to share your experience with us. Welcome to the ION Solar family!

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Paul and Evelyn Hanneman

August 20th, 2019 DETAILS arrow_drop_down
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Ion's staff and information were exceptional - informative, on time, technically expert, and friendly to boot. We were impressed by the positive national reviews and by the fact that Ion does all its own work - no subcontracting. They answered all our questions and were in touch with us by email and phone throughout the whole process. We give them the highest recommendation. We're delighted with the results and are having fun watching our electric meter run backwards!

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Reply from ION Solar

Aug 21, 2019

Hello, Paul and Evelyn! Thank you for your kinds remarks. As a full-service solar company, we work hard to ensure a smooth switch so solar - giving our customers the experience they deserve, so this review means a lot to us. Cheers to many years of watching the electric meter run backward!

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Aimee Knox

August 20th, 2019

Great experience all the way through. Everything was on time with the installation with no problems along the way. I cant wait to see my electric bill lower! Great company to deal with.

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Reply from ION Solar

Aug 21, 2019

Hi Aimee, thanks for the review! We are thrilled to hear that you were happy with the solar installation and that everything went smoothly. We are excited for you to see your solar savings!

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Annette S

August 20th, 2019 Edgewood, NM

Ion solar installed solar for my new, total electric home. I am very happy with it and the teams sent out were very professional.

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Reply from ION Solar

Aug 21, 2019

Annette, we appreciate you taking the time to leave a review. We are so happy to hear that your solar experience has been a positive one. Cheers to a world powered by clean, renewable energy!

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Fallen

August 20th, 2019 Hephzibah, GA

Blends well with house. Clean rooftop appearance. Friendly associates. Best investment made.

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Reply from ION Solar

Aug 21, 2019

We appreciate you taking the time to share your experience with us! We pride ourselves on using premium black-on-black panels, so your comment about the clean appearance of your panels put a smile on our faces! Thanks for choosing ION Solar!

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Daniel W. Hutchinson

August 20th, 2019 New Braunfels, TX

ION Solar recently installed a solar system on my home in New Braunfels, Texas, and I am very pleased and happy to say these people at ION are a pleasure to work with. From initial contract/sales presentation throughout installation, even an after installation inspection, has been done with the upmost courtesy and professionalism I highly recommend ION Solar.

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Reply from ION Solar

Aug 21, 2019

Thank you for the awesome review, Daniel! We work hard to meet our customer's expectations, and we're happy to hear we hit the mark for you. Cheers!

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Gerardo Magallanes

August 20th, 2019 Pflugerville, TX

Everything went perfectly fine I love my solar panels

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Reply from ION Solar

Aug 21, 2019

Thanks for the review, Gerardo! Welcome to the ION Solar family!

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Derrick Adajar

August 19th, 2019 Las Vegas, NV

Our salesperson was Melvin and he did an amazing job answering all of our questions after providing a thorough breakdown of what Ion Solar can do for us. They are quick to respond to our texts/calls/and e-mails and are on top of what we need to keep the process moving. And the app is pretty cool too! We are able to see the progress and have a peace of mind knowing they are doing their best to get our equipment up and running. Thank you!

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Reply from ION Solar

Aug 21, 2019

Thanks for the review, Derrick! Our representatives work hard to ensure that our customers feel confident and informed when deciding to switch to solar, so this review will mean a lot to Melvin. We're excited to pass your kind remarks onto him! Welcome to the ION Solar family!

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Taralyn

August 18th, 2019 San Antonio, TX DETAILS arrow_drop_down
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Adam S was our Project Manager. He and the team from the technicians, electricians, to sales associates have been great! Everyone was courteous and patient with working around our busy schedules.

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Reply from ION Solar

Aug 21, 2019

We appreciate you taking the time to share your experience with us, Taralyn! We are so happy to hear that our team was there for you every step of the way. Thanks for choosing ION as your solar provider!

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Andy

August 8th, 2019 Chesapeake, VA DETAILS arrow_drop_down
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I would rate my experience with ION as excellent. From the beginning to the end process went very smoothly. My Team from salesperson Seth was very convincing about the value and benefits of going Solar with ION. My PM Cathie support was excellent and she ensure the whole process from Site survey to installation went smoothly and I experience no issues. She always responded to my emails or voice messages very promptly. She resolved my inquiries in a timely manner. The installation Team arrive on time like I was told which was a very important issue for me. The Installation ION Team were professional and very courteous. I would highly recommend the ION Team who did my installation, (Tyler , Travis , Ross, and Joseph ) to any of ION’s future customers. They deserve all the credit, very easy to communicate with and fast response. I appreciated the way the project was handled. I had full confidence in the Team and the work was spectacular. I would highly recommend ION solar to anyone seeking an American owned and operated company. Majority of the products used are made in the USA proudly. Thank you, ION, for everything and I will continue to get the word out!

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Reply from ION Solar

Aug 15, 2019

Hi, Andy. We're so happy to hear you've had a great experience with your project manager, Cathie. We take pride knowing that our customers are happy with our service. Thanks for choosing ION Solar!

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Gerrie

July 30th, 2019 Colorado Springs, CO

Ion Solar is a wonderful company to work with if you are interested in a solar system for your house. They walked us thru every step of the process and provided an app to follow the completion on line. The installation was flawless and very timely. The technicians were very kind and knowledgeable about the product.

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Reply from ION Solar

Jul 31, 2019

Thank you for the kind words, Gerrie. We're so happy to hear you had a premium solar experience from start to finish. Please reach out if there is anything else we can do to help. Cheers to a future powered by clean, renewable energy!

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Sandra v Cavazos

July 30th, 2019 San Antonio, TX DETAILS arrow_drop_down
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I'm using ion Soler right now it is 7/30/2019 And my bill has not changed at all.

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Reply from ION Solar

Jul 31, 2019

Hi Sandra, we're sorry to hear about your frustrations regarding your monthly bill. Our customer support team will be reaching out shortly to discuss your concerns further with you. You can also reach us by calling 888-871-7074.

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Veerabrahmam Kasula

July 25th, 2019 Denver, CO

I just signed contract and its done, that simple!

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Reply from ION Solar

Jul 29, 2019

Thank you for the awesome review - we really appreciate it! And thank you for choosing ION Solar!

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zach

July 24th, 2019 Denver, CO DETAILS arrow_drop_down
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Ion was initially quick to answer and return calls and come to the house to help me. Once I decided to go with them and signed the contract, I was unable to reach them via phone again and none of my several voicemails were returned. I had questions about the contract and documents I was signing but had to rely on a friend for help who is also a customer. In addition to nonexistent support, the installation team failed the inspection, which meant they had to come back and try again. They told me the inspector who works for my local community was unreasonable so I offered to call the city for them to give them feedback...When they realized I would go to bat for them, the team changed their tune and asked me not to do that and they partially took responsibility for failing the inspection. 2 of my 15 panels produce about 40% less energy than the rest. Otherwise the system seems to be working well.

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Reply from ION Solar

Jul 29, 2019

Zach, thank you for the feedback. We're sorry to hear about your frustrations regarding your inspection experience and overall communication. We would like to look further into your concerns. Please email your address and review to . Thank you.

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Dylan Robey

July 24th, 2019 North Las Vegas, NV DETAILS arrow_drop_down
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Wonderful and friendly company to go through. Glad I went with Ion Solar to get this completed.

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Reply from ION Solar

Aug 07, 2019

Thank you so much for your kind words, Dylan. We really appreciate you taking the time to share your experience with us.

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Cheryl Neama

July 23rd, 2019 Colorado Springs, CO DETAILS arrow_drop_down
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1st month and have a credit on our utility bill. Very pleased

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Reply from ION Solar

Jul 25, 2019

We are thrilled to hear you are already seeing the savings you've received from your system. Thanks for the great review, Cheryl. Welcome to the ION family!

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HortonFamily

July 23rd, 2019 Erie, CO DETAILS arrow_drop_down
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We have been very pleased with the care that Ion Solar has provided throughout the entire solar process. Having a specific person overseeing the project was extremely helpful, giving us someone we could contact easily whenever we had a question or concern. Everyone we interacted with was excellent.

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Reply from ION Solar

Jul 25, 2019

We are happy to hear that you go exactly what you wanted out of your solar experience with ION. Thank you for taking the time to share your experience! Cheers to a future powered by clean, renewable energy!

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Amy

July 20th, 2019 Colorado Springs, CO DETAILS arrow_drop_down
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I loved my Ion Solar experience. I am a full time student, work in a hospital part time and have another part time job. I am a very busy person and Ion solar understood that. They handle everything! I didn't have to call to find out about zoning or permits. I really didn't have to do anything at all after we first met and signed papers. I didn't even have to be the one home when they did everything, which would have been close to impossible. Everyone I did meet or email was so nice and every understanding. Not to mention they all worked very fast. I thought installation was going to take all day and those guys were in and out in like 2 hours and friendly the entire time. I would highly recommend them to everyone and have. Got a lot of my friends and family about to call them up.

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Reply from ION Solar

Jul 25, 2019

Amy, thank you for this awesome review! We pride ourselves on providing a fast, professional, and premium experience for our customers so this review means a lot to us. Thanks for spreading the good word! Cheers to a future powered by clean, renewable solar energy!

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Chelsie B

July 8th, 2019 Brighton, CO

Ion Solar is a great company to work with. From start to finish, the employees were helpful, professional and friendly. They always arrived when they said they would and answered all of our questions. We love our system and would highly recommend Ion Solar.

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Reply from ION Solar

Jul 18, 2019

Thank you for leaving this glowing review, Chelsie. We are happy to hear your transition to solar was an easy one with our team! Thank you for choosing ION Solar!

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Tamara Hoffschildt

July 8th, 2019 Denver, CO

From the beginning Ion has kept us informed of each step and what to expect. They installed the panels and they look great. We are almost ready to be up and running.

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Reply from ION Solar

Jul 18, 2019

Hi, Tamara! Thank you for taking the time to leave a review. Thanks for choosing ION Solar.

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Michael

June 29th, 2019 Georgetown, TX

Josh our sales rep did an excellent job of explaining the product, the cost benefits and the process. We greatly appreciate the fact that they do not subcontract out the job and that if we have any questions we can call Josh directly. We are really looking forward to the installation.

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Reply from ION Solar

Jul 18, 2019

Hi Michael, we are so pleased to hear you had a great experience with Josh! We appreciate you taking the time to leave this review.

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Giovanni Fiorito

June 27th, 2019 San Antonio, TX

Very professional company! Work was completed quickly and very proficiently.

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Reply from ION Solar

Sep 05, 2019

Hi Giovanni, it's great to hear that your project went smoothly. Thank you for the review!

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Cindy Howard

June 26th, 2019 Denver, CO DETAILS arrow_drop_down
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They explained the process so it was easy to understand, and the on line app helps me to follow along as the install progresses.

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Reply from ION Solar

Sep 05, 2019

We appreciate the feedback, Cindy! We're so happy to hear the app was helpful throughout the whole process. Thank you for trusting ION as your solar provider!

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Gloria Lane

June 25th, 2019 Colorado Springs, CO

ION solar is a awesome company. So far they have been working with me and keeping me up to date about my installation and inspections. I didn’t know about the critter guard and they were so helpful in assisting with that add on project. I will refer my friends and family to seek out IOn for there solar investment.

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Reply from ION Solar

Sep 05, 2019

Hi Gloria! Thank you for your review and recommendation. Hearing you had a great experience is the best thing we could hope for!

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Bijen

June 25th, 2019 Castle Rock, CO DETAILS arrow_drop_down
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Extremely friendly and quick with installation. Can't wait to finally be solar.

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Reply from ION Solar

Sep 05, 2019

We appreciate you taking the time to share your experience with us, Bijen! Hearing you had a quick, easy installation put a smile on our faces. Thank you for the review!

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Adam A

June 21st, 2019 Colorado Springs, CO DETAILS arrow_drop_down
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It took a little under 2 months between getting my initial quotes to having my system turned on. I had some issues with communication early on when they changed my project manager a couple times, but other than that it went smoothly. Lorrente M (my project manager) did a great job and was prompt about keeping me up to date and answering my questions. Mike M was very helpful in getting the system design I wanted and setting everything up initially. I'm happy with my overall experience.

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Reply from ION Solar

Sep 05, 2019

Thank you for the review, Adam! We're so happy to hear you had an exceptional experience with Lorrente and Mike. Thank you for choosing ION Solar!

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Richard Rosenthal

June 17th, 2019 Castle Rock, CO

We have completed the process through the engineering design phase, and have been happy with the results so far. Our sales person has been available at all times to return calls and bring prompt responses when he couldn't answer some of our questions, much more so than the other national solar company that pitched us. As with any contractor, the only measure you have of a company is the sales and installation team that works on your own project. After reading some of the negative reviews here it is apparent that those owners had some problems with specific people directly related to their specific project. Here in Denver, I have not experienced those issues. It would be good if ION directly responded to those with problems on these sites, as the old maxim is usually correct: "it's not the problem, but the solution, that defines a company's performance".

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Reply from ION Solar

Sep 05, 2019

Richard, thank you so much for the helpful feedback. It's reviews like this that help us do our job better. We appreciate you taking the time to share your experience with us!