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Infinity Energy

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8.4

Overall Score

LAST UPDATED: August 28th, 2024

Infinity Energy is a full-service solar energy installer that serves residential and commercial clients in New Jersey, New York, and Connecticut. The company’s featured product is the Infinity Energy System, an all-in-one solar system that includes Infinity Energy solar panels and Enphase microinverters and solar batteries. All systems are custom-built to meet specific needs and home dimensions, and each system also includes monitoring access through the IQ Mobile App.

Infinity Energy offers customers financing options, including solar loans and leases, and all Infinity Energy Systems are protected by a 25-year warranty.

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The Good

  • Full-Service Solar Installations
  • Infinity Energy System
  • Solar Financing Options
  • Additional Home Improvement Services

Full-Service Solar Installations

Infinity Energy is a full-service rooftop solar installer, meaning the company handles everything from the initial consultation to solar system installation to the final walkthrough and interconnection. The company does not outsource work to third-party installers for its sales, design, or installation efforts, meaning homeowners will only have one solar company to keep track of throughout the entire process.

Solar companies that offer in-house services come with the added benefit of consistent service quality and a single point of contact for homeowners.

Infinity Energy System

The Infinity Energy System is an all-in-one solar system that includes solar panels, microinverters, solar batteries, and solar monitoring. The system is designed to power your home, maximizing your energy efficiency and utility savings.

Here is a breakdown of what’s included in the Infinity Energy System:

  • Solar panels — black on black solar panels that include black components, matte frames, and matte backsheet
  • IQ microinverters — placed under each solar panel to provide power even without a home solar battery system
  • IQ batteries — available in two sizes to store power to use at any time
  • IQ Mobile App — monitor your system from anywhere

Each Infinity Energy System is custom-designed and built to the specifications of each individual project. To get an idea of how much your Infinity Energy System may cost, you can request a free estimate through the company’s website.

Solar Financing Options

Infinity Energy provides customers with two financing options to fit their budget and energy needs. In addition to direct purchase, which requires the greatest upfront costs but provides the highest return on investment, customers can choose from any of the following:

  • Solar Loan — Qualifies for the Solar Tax Investment Credit and provides immediate savings and panel ownership. Systems financed through a loan are protected under warranty.
  • Solar Lease — Fixed monthly payments lower than the utility bill, and no loan required. Ideal for customers on a fixed income because payments are the same every month. No installation or maintenance costs. Warranty coverage included.

Additional Home Improvement Services

In addition to solar system services, Infinity Energy provides roofing and siding services through its parent company, Infinity Home. The company offers roof inspection, roof replacement, new roof installation, and home siding services. All services are completed by licensed and insured professionals, and Infinity Home is certified by GAF as Master Elite®, ensuring that your roof service is in good hands.

It’s important to note that Infinity Home’s roofing and siding services are only available in certain areas in New Jersey and New York.

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The Bad

  • Limited Service Area
  • No NABCEP Certification

Limited Service Area

Infinity Energy is limited to home owners and business owners in New Jersey, New York, and Connecticut. Unfortunately, if you aren’t a resident of any of the three states listed, Infinity Energy’s solar services may not be available to you.

No NABCEP Certification

Infinity Energy does not appear to hold a certification from the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is considered the “gold standard” certification program in the solar industry, and signifies that a company has undergone advanced additional training on the best practices for solar installation and technology.

The lack of certification does not in any way imply poor service quality; however, it can be a difference-maker for customers comparing multiple companies and looking for a certified solar provider.

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The Bottom Line

Infinity Energy is a full-service solar energy company that serves residents of New Jersey, New York, and Connecticut. The company designs and installs all Infinity Energy Systems in-house, and each system includes solar panels, microinverters, solar batteries, and solar monitoring. Solar financing is available to qualified customers — Infinity Energy offers solar loan and solar lease options, both of which include a 25-year warranty.

Infinity Energy is not NABCEP-certified, which doesn’t necessarily reflect poor service or quality, but a NABCEP certification does ensure that a company has undergone additional training on solar installation and technology best practices.

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Star Rating

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4.9

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20 Reviews

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Rafael Cruz

It seemed a little too good to be true. But Infinity Energy gave us more and more confidence every step of the way. Right from the start their sales person Mel S. was a saint. We peppered her with skeptical questions and doubts and not only did she convince us, she helpfully pointed out their map of clients in our area so that I could try to speak to folks who used their services in person. I spoke to 2 people who had good experiences. One of them said his only regret was that he hadn’t been able to have Infinity redo his roof as well as solar, cause he’d already just had it done. The installation team was great (it definitely helped that I can speak Spanish though). Communication could have been a little better, to assure us that the team knew the details of our unique and intensive installation. But at the end of the day, the roofing team had a HUGE job to do for us, and they really impressed me. Then the solar team came in and handled everything in one or two days. All this after wrangling the utility company, and all the local authorities and codes and whatnot. The final piece: the tax credit. My wife and I have been waiting for it for months (obvi, not Infinity Energy’s fault). But, we were nervous that they might have oversold us on how much we could write off. In the end, that all worked out too (the IRS is mailing our check today!) We highly recommend Infinity Energy!

1 month ago

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Ofer Nagar

I recently had an exceptional experience with Infinity Energy. After conducting thorough research online and through Energy Sage, I received a quote from their sales representative, Andy. He was genuine, knowledgeable, and helpful throughout the entire process. I decided to replace my roof and install solar panels through Infinity Energy. The entire process, including obtaining permits and handling paperwork, went smoothly. The roof and solar installation were completed efficiently, and the customer service team was always on top of everything. They provided extra explanations about the process and kept me informed about the scheduling from start to finish. I am very grateful for the excellent service provided by Infinity Energy and eagerly await my electric provider to connect my system to the grid. Thank you, Infinity Energy, for making this a seamless and positive experience!

2 months ago

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Niambi Williams-Rahim

Infinity did an outstanding installation. From contract to install was a mere 6 weeks! I have and will continue to recommended them to other interested homeowners.

1 week ago

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Dan Suzuki

My experience has generally been very good. Customer service is pretty responsive, even after the installation, which is rare from what I hear. I had a panel stop working and was able to schedule a repair within a few days. The one negative comment is that I had some electricians service my generator, and when they opened the panel, they said the solar installation people did a terrible job just shoving all the wires in (which they said was typical).

1 month ago

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Louis Monforte

Infinity Solar did a great job from start to finish. The office staff was constantly informing us of the schedule when things were going to be done and the on site crews were very neat and efficient!! We are electrical contractors so we know good work when we see it. I highly recommend them.

1 month ago

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Jens Petersen

I couldn't believe how fast and efficient the entire process was. The slowest part of the whole process was permitting from the town and permission from Central Hudson. They were very communicative through every step of the process and never once felt like I was missing information. The install was very high quality. They used metal conduit and everything was securely fastened. The installers were all very good and accommodated any preferences to where I would like to route the conduit to keep everything looking clean. Post install, they were still very communicative and on top of things. Currently the system is fully operational and I'm very happy with everything. It looks great and I can tell the installers took pride in their work. One thing I want to say is that the whole process started by a simple phone call. I usually am very skeptical about phone sales and typically hang up. But I gave them a chance and I'm happy that I did. Their prices were very competitive and the products that they install are top quality. They're also not just a new start up solar company. They've established a reputation in the roofing business which is very reassuring and I'm confident that they will be able to honor the warranty they advertise.

3 months ago

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Ancient Truth 古代の真実の引き金

Excellent service. Design team was top notch. Alway keep you informed and up to date on the next steps. Installing crew was prompt and courteous and their work was clean and efficient. A++ all around.

2 months ago

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Stephen Monteleone

The best customer service, quick installation, done in one day, and the solar system works flawlessly. With what I have saved in electricity cost in one year and the tax rebate, I have recovered nearly half the cost of the system.

3 months ago

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Wonyoung Park-Kim (reign84)

All of them were very friendly and professional. Loved how fast and easy the process was. I've been on solar for more than 2 years now, and love how the solar system is saving me money. Unlimited a/c in summer time is great. I would definitely recommend to anyone who is looking for renewable energy.

3 months ago

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Abhi Nav

Very professional team. Completed installation same day. Took care of all the documents needed for rebate, solar credits, etc. In timely manner. Competitive rates.

2 months ago

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Ralph Brander

Very professional, excellent work and very competitive pricing. Very pleasant folks to deal with as well. The system performs as advertised and I love the app where I can view usage and production.

3 months ago

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Leo Bankowski Jr.

The entire process was easy to navigate and the work needed was done quickly but very well done and looks great.

1 month ago

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Beth Rosado

Great company! Everyone I interacted with from start to finish was friendly, knowledgeable and patient!

1 month ago

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Diesel Dad

I was happy eith every aspect. Thr pre sale was thorough, the installation was good and the tax rebate and monthly energy savings has been great.

2 months ago

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Eric Smythe

The sales team and installers were fantastic. They arrived on time and completed the job in 3 days for a Full roof replacement and installation of the solar panels.

2 months ago

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Eric

I like the product. I feel they should offer a battery as an option with the solar system. They should offer us to put on additional panels on our roof if available. We would love to have more panels on our roof.

2 months ago

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Elvis Diclo

Service was great, not pushy, and a very knowledgeable staff. System is performing great so far! Really happy with the timining and great quality of the product.

3 months ago

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Paulie Orrego

Everything was smooth and answered all my questions

1 month ago

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Khadijah Walker

The money we are saving on our monthly energy bill.

3 months ago

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Jeff

The service , the professionalism of all the people involved.

3 months ago