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Infinity Energy

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2 User Reviews
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Infinity Energy is a full-service solar energy installer that has been building residential and commercial solar PV systems for clients in Texas and California since 2014. The company offers customers a full slate of financing options appropriate for nearly every budget and energy demand, and offers a number of supplementary services to maximize energy savings. Per Solar Power World magazine, the company has been named a top 500 solar contractor seven years running, having installed a staggering 71,000+ kilowatts of clean energy since 2014.

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The Good

  • Full-Service Company
  • Buy, Loan, Lease, and PPA Options
  • Additional Home Improvement Services

Full-Service Company

Infinity Energy is a full-service rooftop installer, meaning the company handles everything from the initial consultation to the final walkthrough and interconnection. The company does not outsource work to third-party installers for its sales, design, or installation efforts, meaning homeowners will only have one solar company to keep track of throughout the entire process. Full-service solar companies come with the added benefits of consistent service quality and a single point of contact for homeowners.

Buy, Loan, Lease, and PPA Options

Infinity Energy provides customers with multiple financing options to fit their budget and energy needs. In addition to direct purchase, which requires the greatest upfront costs but provides the highest return on investment, customers can choose from any of the following:

  • Power Purchase Agreement (PPA) — Immediate savings by buying solar electricity at a lower rate than traditional utilities. No loan required, fixed monthly payment, path to solar PV system ownership, and warranty-protected.
  • Solar Lease — Fixed monthly payments lower than the utility bill, and no loan required. Ideal for customers on a fixed income because payments are the same every month. No installation or maintenance costs. Warranty coverage included.
  • Solar Loan — Qualifies for the Solar Tax Investment Credit and provides immediate savings and panel ownership. Systems financed through a loan are protected under warranty.

Additional Home Improvement Services

Infinity Energy doesn’t just install solar panel systems. All solar energy systems installed by Infinity Energy come with the option to install a Tesla Powerwall solar backup battery. The Powerwall comes with a 10-year warranty, is scalable up to 10 units, is off-grid compatible, and peaks at 7 kilowatt-hours.

The company’s expertise extends beyond solar panels and solar batteries; Infinity Energy is a roof expert as well. Infinity Energy provides repair, replacement, and installation services for commercial, metal, asphalt, and metal roofing. All roofing solutions come with a 50-year warranty and are expertly installed by Infinity Energy’s in-house team.

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The Bad

  • Less-Efficient Solar Panels
  • Undisclosed Workmanship Warranty
  • Limited to California and Texas
  • No NABCEP Certification

Less-Efficient Solar Panels

Like most solar companies, Infinity Energy likely draws from multiple solar panel manufacturers to build its solar PV systems; however, in order to make its systems affordable, the company often uses panels from SunEdison, which produces inexpensive, lower-efficiency panels. SunEdison panels average around 17 percent energy efficiency, while leading panel manufacturers exceed 21 to 22 percent. Long term, this difference may not matter; SunEdison panels come with a 25-year equipment warranty.

Undisclosed Workmanship Warranty

While Infinity Energy’s equipment (panels and inverters) come with a 25-year warranty, the terms of its workmanship warranty (also called the labor or service warranty) are as yet undisclosed. The labor warranty protects the system against installation errors and necessary maintenance. Other sources reference a 10-year labor warranty, but this has not been as yet corroborated by Infinity Energy itself.

Limited to California and Texas

Infinity Energy is limited to home owners and business owners in California and Texas. While these states represent a significant service area in terms of square mileage and population, they also represent a highly competitive market, with a combined 1,000+ solar companies between the two states. Promoting verified Infinity Energy reviews, can be an effective way for the company to stand out and highlight the experiences of actual customers.

No NABCEP Certification

Infinity Energy does not appear to hold a certification from the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is considered the “gold standard” certification program in the solar industry, and signifies that a company has undergone advanced additional training on the best practices for solar installation and technology. The lack of certification does not in any way imply poor service quality; however, it can be a difference-maker for customers comparing multiple companies.

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The Bottom Line

Customers who obtain a free quote from Infinity Energy have much to look forward to: from multiple financing options and available add-ons, to the convenience of working with one sole provider. Customers are encouraged to read verified Infinity Energy reviews before obtaining a quote from the company, then to compare its prices and warranty/equipment offering with other leading companies in their area.

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2 Reviews

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Maria Garcia Dinuba, CA

Great customer service, weekley updates, best programs, top tier systems, competitive rates, by far best solar company ive sat down with that explained solar in the simplest yet very understandable form.

1 year ago

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Thrifting Girl Oroville, CA

Beware of Predatory Loan Practice - they put the 30% Solar tax credit in my loan as a lump sum for the 19th month and if you don't pay it - your payment goes up. IRS does not issue rebates for the tax credit like they make you think when you sign up. The loan is sold to the solar monitoring company and Infinity Energy no longer helps you the day your solar is installed - they then refer you too the Monitoring Company if you have issues. They never called me to see how things were running, we are trying to figure for ourselves if system is running at capacity. Again - you will not hear them or get any help after system is installed. Solar workers left - not a word on the status. Sales Agent who came to my door decided to quit during middle of install. Customer service is zilch. If you have issues with tax credit - they say "TALK TO YOUR CPA". Also, we have not yet seen savings, we were on the medical baseline, other solar companies said that they could not help us but this company showed us savings that we have not yet seen. It actually looks like we will be paying more if we can't come up with the $14.283.15 lump sum (see copy of loan photo) that we thought would be coming to us as a refund. That's what the sales reps tell you - "then you can take your tax credit refund to amortize into your loan to keep the payments down". But they neglect to tell you that the IRS give you a credit only if you owe the Federal Government, it is not a refund.

1 year ago

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