Evergreen Solar Solutions

Name: Evergreen Solar Solutions
Rating: 4.2

4.2

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31 User Reviews

4.2

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31 User Reviews

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LAST UPDATED: March 4th, 2023

Evergreen Solar Solutions is a Florida-based, non-installing SunPower dealer. To provide high quality equipment and solar solutions, Evergreen Solar works through SunPower, a top equipment manufacturer. The flexibility of SunPower equipment allows Evergreen to provide various configurations to customize solar solutions for each client.

Before getting started, Evergreen Solar Solutions offers a free estimate. This estimate will provide prospective clients with basic details that will make the purchasing decision easier. This estimate will gauge equipment needs, energy usage, potential savings, and what will be required to become more energy independent. The company utilizes satellite technology to quickly and efficiently estimate solar savings.

Helping people transition from traditional and expensive power sources to clean energy solutions is what Evergreen Solar Solutions does best.

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The Good

SunPower Elite Dealer
Start-to-Finish Process
Creative Installation Methods
Certified Solar Professionals
SunPower-Backed Installation Warranty

SunPower Elite Dealer

To provide some of the highest-quality solar equipment in the industry, Evergreen Solar Solutions has partnered with SunPower to supply panels, inverters, and battery solar solutions to its clients. Since its founding in 2020, Evergreen Solar Solutions has already reached Elite Dealership status within the SunPower authorized dealer program.

Finding a solar company that has a tier-1 solar manufacturing product to install should not be taken lightly. Not all solar providers can offer clients what Evergreen Solar Solutions can with its top tier equipment partnership.

Start-to-Finish Process

More and more solar companies are turning to third-party providers to manage projects. In these circumstances, one company will handle the consultation and the sale portion of the process while another company does the actual installation. With Evergreen Solar Solutions, homeowners can rest assured that every step of the process is handled in-house by certified professionals. The Evergreen Solar Solutions process includes the following:

Site survey
System design
Permitting
Installation
Inspection
Utility hook-up
Power on
Creative installation methods

Most solar installation companies offer cut and dry installation services. Certain types of roofs that face a certain way are the only properties these types of providers will take on. That is where Evergreen Solar Solutions truly stands out as clients are not turned away due to complex installation needs.

Whether it's a third-story roof or a ground mounted system, Evergreen Solar Solutions will make the adjustments necessary to ensure a high-quality installation regardless of obstacles certain homes may present.

Certified Solar Professionals

The North American Board of Certified Energy Professionals is an independent organization widely recognized as the gold standard certification institution within the renewable energy industry. Obtaining NABCEP certification is not an easy feat, and professionals as well as companies must demonstrate a certain level of knowledge and skill to be considered NABCEP certified. All work conducted by Evergreen Solar Solutions is done by NABCEP certified solar professionals. Clients can rest assured that the work done on their property will meet a certain standard and quality.

SunPower-Backed Installation Warranty

Warranties are a standard offering within the solar industry. In fact, warranties are so important that solar manufacturers like SunPower ensure that customers are taken care of when it comes to equipment and production. These warranties are generally backed by the manufacturer, but the solar installation provider is then usually responsible for the workmanship.

In the case of Evergreen Solar Solutions, the workmanship or installation warranty, backed by SunPower, is good for 12 years.

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The Bad

Limited Service Area

Limited Service Area

Solar installation providers typically offer a localized service. Solar companies will either service a state or the more populated areas within a state. Some solar providers have found ways to expand services and cross state lines, covering a region or multiple states. Unfortunately, Evergreen Solar Solutions is not one of those expanded solar companies.

Since Evergreen is a SunPower dealer, these relationships often restrict a service area with no opportunities for further development or service area expansion. Evergreen Solar Solutions falls into this category.

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The Bottom Line

Evergreen Solar Solutions is a comprehensive solar dealer helping residential clients utilize renewable energy sources to power their property. For equipment purposes, Evergreen Solar Solutions has partnered with SunPower and reached Elite Dealership status. No part of the Evergreen Solar Solutions process is ever outsourced to a third-party provider. From start to finish, Evergreen Solar Solutions will be there every step of the way.

Evergreen Solar Solutions works to provide various mounting solutions. Where other solar providers may turn a project down, Evergreen Solar Solutions sees it as an opportunity. Lastly, all work conducted by Evergreen Solar Solutions is done by solar professionals that have been certified by the renowned NABCEP.

Despite offering a number of high quality services and features, there are limitations prospective solar clients should be aware of when it comes to working with Evergreen Solar Solutions. The service area of Evergreen Solar Solutions is restricted to Florida homeowners.

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User Reviews

Star Rating

4.2

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31 Reviews

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Michelle LeBeau Riverview, FL

So many mistakes from the very beginning. First day, no one spoke English, and they started late because they didn't have right materials. Didn't completed on 1st day, or second day. Most of the follow up visit the crew would just show up, didn't set up appointments. Communications was ridiculous, the permit wasn't on jobsite while the job was being done, oh and we were told that your company would contact our HOA, they is no communications on our HOA website about us having Solar panels installed, so someday we may get a violation. And as far as our electric bill goes, it is not the amount they told us it would be when the salesman came to our door. My husband was the one that started this process, and I believe in Solar energy, but I was the one dealing with the crew and rushing home from my job at last minute to cater to your team because they couldn't make appointments. I was the one that lost work time, I was the one that couldn't communicate with you install team because I speak English. If all your customers are treated like this i am not sure how you stay in business. I will not be recommending your company.

1 month ago

Reply from Evergreen Solar Solutions

Mrs. LeBeau, thank you so much for speaking with me and for the feedback. I forwarded it to SunPower and they are working with their installing partner to improve their processes. Additionally I am working with them for a compensation for the inconveniences they caused you. As we also discussed, Evergreen Solar Solutions is an authorized dealer for SunPower to sell their systems, but we have no control in their processes. With that said, we stand by our customers and if they fall short, we will do everything in our power to improve. We do not claim to be perfect, but we will do what we can to always put our customers first, and make sure they are happy. Thank you again, and please feel free to reach out to me at anytime.

Feb. 17th, 2023

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Sam Ocoee, FL

Start with the Sales person not to be honest, after sales follow up never happened. Before installation was delays, supposed to be finish it in early July finally finished in September. Staffs in the office kept me transfer to another persons I did talked to many different persons. The application on the phone, took me almost 2 months to completed the app. My system was so expensive I pay to much for this 20 panels of Solar, with electric meters from Duke and monthly payment for this Solars I did pay more than I did have Solar. If I can change I'm not gonna used this company, Sale person told me the Electric company will buy back the power from me 13 cents per units, but when I talked to Duke Power they said 7 cents per units. That was another dissapointment with the Sales person. I did make a mistake to choose the Solar....

1 month ago

Reply from Evergreen Solar Solutions

I appreciate you taking a call with the Owner of Evergreen Solar Solutions. I am so happy that you feel better about your purchase of a Sunpower system with Evergreen. I really appreciate your feedback with the progression of your project, it is extremely important to us to learn and grow as a company. It is our goal to always provide the very best service to our customers. Sam we do not claim to be perfect, so if something is not right, we will do our very best to correct it, and I am thankful you gave us the opportunity to do so. Again, Thank you for your business, your patience and for trusting Evergreen Solar Solutions with that big decision to go Solar.

Feb. 3rd, 2023

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matthew bombace Apopka, FL

I’m a very dissatisfied customer for multiple reasons. I have to argue with some power to be reimbursed for my electric bill for the first year. It was seems that it’s always a 2 to 3 month late for me to be reimbursed.. it took months after approval to have the solar panels installed. My roof was inspected prior to my sore pills going on the roof then foreman sitter my roof is inspected in his be ripped and replaced and some power Walmart take the solar panels off and put them back on free of charge. I feel they should because their independent roof inspector said my roof was good for another several years. Meanwhile, four months later and he’s being replaced. Very dissatisfied. . Trying to get in touch with Melissa. Our customer service representative is difficult.

2 months ago Edited February 1, 2023

Reply from Evergreen Solar Solutions

Matthew, thank you for taking the time to speak with me, and for your feedback. Evergreen Solar Solutions is an authorized dealer for SunPower, but we have no control of their processes or the permitting timeframes. 2022 was an extremely frustrating year in the solar industry after Covid it caused permitting offices to be understaffed, backlogged, material delays and more. In addition, I am sorry about the reimbursements, I know it is frustrating that they took 4-6 weeks to process and arrive to you. As far as your roof, at the time of your site survey, your roof was given a green light to install. However, due to the delays and 2 hurricanes later your roof suffered some damages. I am glad we were able to discuss all of this on the phone and I thank you for your support and understanding. You have my contact information, please feel free to contact me if needed.

Feb. 17th, 2023

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Chris Rupp Orlando, FL

System doesn't work, has been a major mistake so far.

2 months ago

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