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EmPower Solar

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6.9

Overall Score

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LAST UPDATED: February 21st, 2024

EmPower Solar is known for maximizing customer savings and exceptional customer service.

EmPower Solar offers expert engineering and design, client-focused, high-quality installation, and a commitment to renewable energy in all aspects of its professional practice. In fact, EmPower's Solar Design Center headquarters is 100 percent powered by solar energy, using a 36.5kW SunPower solar power electric system and battery bank. The Solar Design Center also has four electric vehicle charging stations.

Since 2003, EmPower Solar has worked with over 3,000 New York clients to provide clean energy solutions, earning the company an industry-leading customer satisfaction rating. Headquartered in Island Park, New York, EmPower Solar serves Long Island and the greater NYC area including the Nassau, Queens, Suffolk, Brooklyn, Staten Island, and Westchester communities.

Keep reading our Empower Solar review to learn more about the pros and cons of choosing this solar company.

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The Good

  • Payment Options
  • End-to-End Service
  • Energy Storage Options
  • Referral Program

Payment Options

EmPower Solar offers three financing options to solar customers: outright purchase of the system, solar loan, and solar lease. Both the loan and the lease require $0 down, and customers can begin saving immediately while also increasing the value of their home.

Customers who choose to finance through a solar loan can set their repayment schedule at 5, 10, or 15 years. Meanwhile, customers who choose the solar lease pay 14¢/kWh (after the tax credit), and save more than $20,000 over 20 years.

Solar lease customers can also use the 30 percent tax credit to pay down their lease. This is a unique benefit that most solar companies don't offer. Customers may renew their leases, or easily transfer them to a new owner if they decide to move.

If customers interested in EmPower Solar are unsure about which of these three options is best, they can reach out to a service representative to receive a complimentary solar assessment and consultation.

End-to-End Service

One of the distinct advantages of going solar through EmPower Solar is the company's end-to-end service. From the initial consultation and design, to the actual installation and maintenance of the system, the company manages every step of the solar transition process completely in-house. This means consistent service across the board, as well as clear communication throughout the installation process.

Energy Storage Options

EmPower Solar provides customers with the option to add a backup battery to their solar panel system. The company has partnered with both Tesla Energy and Con Edison to provide customers with backup energy solutions in the event of a power outage. The company will work directly with customers to determine what their backup battery needs may entail-whether they simply need enough power for a few essential appliances, or whether entire areas of the home need backup power.

Referral Program

EmPower Solar offers a referral program to earn rewards for every referral that completes an in-home solar assessment or goes solar. Individuals can earn $50 each time a referral completes an in-house solar assessment and $500 for each referral that. Rewards are sent as an Amazon gift card. To submit a referral, individuals can fill out a form on the website.

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The Bad

  • Lack of Pricing Information
  • No PPA Financing Option
  • Limited Workmanship Warranty

Lack of Pricing Information

Because EmPower Solar caters each system's specifications to the unique needs of individual customers, the company has not published any standard pricing information in terms of price per watt; however, even leading companies can provide approximations, if not exact figures. Publicizing even an average rate at which customers could expect to pay for each watt of energy produced would help them have a clearer expectation with regard to the actual cost of powering the system.

No PPA

While EmPower Solar offers a number of payment options, the company does not give customers the option to finance their system through a Power Purchase Agreement (PPA). The PPA is ideal for customers who simply want to pay less for electricity without owning the system.

Buying or financing a system allows for tax credit benefits and is an investment for your property so those routes are arguably better. Still, PPAs work well for some homeowners so we like to see that as an option.

Limited Workmanship Warranty

EmPower Solar's industry-leading equipment warranty is backed by the manufacturer, SunPower, for 25 years. Meanwhile, its workmanship warranty (which protects against human error in the design and installation of the system) is good for 10 years. While 10 years is sufficient to cover many of the defects related to faulty workmanship, some leading companies cover workmanship flaws for up to 20, even 25 years.

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The Bottom Line

For Long Island residents, commercial enterprises, and nonprofits, EmPower Solar is a solar company worth looking into. Solar customers will benefit most from the company's end-to-end service and top-notch customer service, evidenced by its happy customers. 

That said, customers will also need to contact the company directly for a consultation before receiving a price quote. Customers looking exclusively for a provider with a PPA option will need to look elsewhere.

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Star Rating

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4.9

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