Best Company Guarantee Blue Raven Solar Logo

Blue Raven Solar

star star star star star_half

8.6

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: February 27th, 2024

Founded in 2014 with headquarters in Orem, Utah, Blue Raven Solar is a residential solar installer that provides solar energy systems in 12 states. The solar company prioritizes quick solar panel installations and takes pride in the aesthetic of its systems, providing modern, black-on-black solar panels and interior conduit runs. Blue Raven Solar offers competitive pricing through its unique financing options, BluePower and BluePower Plus+.

Read on to discover the good and the bad about this solar power company, or jump down to read Blue Raven Solar reviews from real customers.

thumb_up

The Good

  • Full-Service Solar PV Company
  • Blue Raven Solar Service Area
  • Blue Raven Solar Financing Options
  • Blue Raven Solar Warranties
  • Blue Raven Solar Referral Program
  • Blue Raven Solar Reviews

Full-Service Solar PV Company

Blue Raven Solar is a full-service solar company, meaning that the company manages all aspects of the solar process, from sales to solar panel installation. This full-service or in-house management can streamline the solar process by reducing the number of stakeholders in the process, which can reduce the chances of mistakes resulting from miscommunication between third parties. 

Further, because Blue Raven Solar doesn’t outsource installation to contractors, installation processes and timelines are more easily managed and often faster than you might experience with a competing solar company.

Blue Raven Solar Service Area

Compared to many other solar companies in the industry, Blue Raven Solar has a much larger service area, including 12 states. In many cases, solar companies may only service one state or a few states in close proximity.

Blue Raven Solar services the following states:

  • Colorado
  • Idaho
  • Kansas
  • Michigan
  • Missouri
  • Nevada
  • North Carolina
  • Ohio
  • Oregon
  • Utah
  • Virginia
  • Washington

It is worth noting that while Blue Raven Solar’s services are available in all the states outlined above, services are limited to specific areas within each state.

Blue Raven Solar Financing Options

Blue Raven Solar offers two in-house financing products:

  • BluePower — A payment plan featuring fixed, low monthly payments with an industry-leading interest rate; no prepayment penalty and plan is transferable.
  • BluePower Plus+ — A payment plan featuring a $0 down payment and 18 months of free solar.

Eligibility for either Blue Raven Solar financing plan will be dependent on your current finances, and a Blue Raven Solar representative will work with you to determine which plan will best fit your needs.

Blue Raven Solar Warranties

Blue Raven Solar provides a 25-year manufacturer warranty, a common warranty offered by solar companies in the industry. The company also provides a production guarantee.

Blue Raven Solar Referral Program

Blue Raven Solar states that its mission is to help bring clean energy to everyone. As a result, for customers who help their friends and family to save money on their utility bills with renewable energy, Blue Raven Solar offers lucrative referral bonuses. 

For your first referral you’ll receive $500, for your second you’ll receive $1,000, and for your third you’ll receive $1,500. For each referral beyond an initial three, you’ll receive $1,500.

Various solar companies in the industry offer referral bonuses, but we have seen few referral programs that are as generous as Blue Raven Solar.

Blue Raven Solar Reviews

The majority of Blue Raven Solar reviews on BestCompany.com are positive — 85 percent of reviews are 4 or 5 stars. 

With over 900 reviews, the majority of Blue Raven Solar customers talk about the following:

  • The company's considerate and hardworking staff.
  • The friendly installation crew cleaned up nicely after they finished the project.
  • The team's installation know-how and willingness to answer questions along the way.

Visit Site

Check out this positive Blue Raven Solar Review from a verified Blue Raven Solar customer:

Review Icon

Blue Raven Solar Review: Debra P. from Puyallup, WA

"Blue Raven Solar has been a great company to work with while installing Solar. Michael the salesman was great, explaining all the process.  Everyone else worked tirelessly while installing the panels. Great crew."

thumb_down

The Bad

  • No Leases or PPAs Available
  • Blue Raven Solar Sales Complaints

No Leases or PPAs Available

Unfortunately, Blue Raven Solar does not offer leases or Power Purchase Agreements (PPAs), which are each attractive payment options for many consumers who would like to take advantage of renewable energy without taking on the financial responsibility of an investment. Individuals interested in one of these payment options should look into other residential solar installers.

Blue Raven Solar Sales Complaints

The overwhelming majority of Blue Raven’s reviews are positive, but in the negative reviews there is a recurring theme of customers feeling misled by sales reps looking to land the sale. Most of these complaints revolve around the solar system output (they were told the solar payment would completely replace their energy bill rather than reduce it) and rebates which they didn’t end up qualifying for. 

On a positive note, customer service has responded to these reviews with explanations and contact information to further discuss and resolve each situation where possible. 

As a prospective customer, it’s important to be proactive in understanding the solar system energy production agreement you sign up for as well as the applicable rebates. It’s always a good practice to get promises in writing if you’re working directly with a sales representative in order to avoid unfulfilled promises.

gavel

The Bottom Line

Blue Raven Solar has made a quick impact on the solar industry and is a full-service solar company, managing all aspects of the solar process from sale to installation. The company's goal is to reduce dependence on traditional power usage sources, and help homeowners take advantage of energy cost savings while utilizing clean energy solutions. 

The company stands out from the competition with its unique financing products. Customers who choose to switch to renewable energy with Blue Raven will have access to two unique financing options: Blue Power and BluePower Plus+. 

The BluePower Plus+ product is worth noting, as it features a $0 down payment and 18 months of free solar. Blue Raven Solar doesn’t offer solar leases or PPAs, which are typical financing offerings with other solar companies. Thus, if you are interested in either option (lease or PPA), you will want to consider a different solar provider in the market.

Based on Blue Raven Solar reviews on BestCompany.com, Blue Raven Solar could be a great choice for going solar. The majority of company reviews are positive with satisfied customers frequently praising the company’s fast installation process and knowledgeable company reps who are always available to answer questions.

Was this content helpful?
thumb_up Yes thumb_down No

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More About Our Guarantee

Star Rating

info

4.4

star star star star star_half

940 Reviews

Review Breakdown

5 grade

77%

4 grade

9%

3 grade

3%

2 grade

2%

1 grade

9%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_half

Service

star star star star star_border

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Emily

While the system seems to be working well enough now, I had several issues on the initial set up. I had my electrical panel upgraded before getting my solar panels. After Blue Raven came to hook up my solar system my newly upgraded electrical panel was left in such poor condition by Blue Raven, that the lid barely closed. In the process they managed to also loosen other connections and several months later I had to call in an independent electrician in order to find out what was going on. I really wanted to love Blue Raven and write them a good review, but I there were numerous times when I had to follow up with them just to get the basics taken care of. They tried to be very helpful on the phone, but the actual service I received wasn't to the level of what I felt it could be.

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Emily, I was unable to identify your account without additional details. Could you email me at [email protected] so I can help address your concerns? - Maddie E., BRS

Nov. 11th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Kathryn McAbery Teton, ID

We wish we never purchased the solar panels and that we shopped around a little more. Blue Raven didn't put the panels on according to the document that we signed. Their customer service was really frustrating as we tried to get the issue corrected. The panels cause snow to build up on the roof and it is extremely difficult and dangerous to shovel off. They finally informed us that they would fix it in the spring. However, to install the solar panels they had to put holes in the roof and to move them would weaken the roof. So honestly we don't know what to do and are to frustrated to go through customer service again. However, I give them 2 stars because the panels are working as guaranteed.

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Kathryn, thanks for submitting your feedback on our customer service department. I have forwarded this on to management. I am sorry to hear you are having difficulty with your solar panel maintenance. If you have any questions, please give us a call.-Maddie E., Blue Rave Solar

Sep. 7th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

casey mauth

We have had 2 major issues since we added our panels that have cost us money. both issues stemming from the install of our system. the first issue was addressed. the more recent issue i have not heard back from anyone. the system went down due to a mis-use of fuse when built. so for a month we were not producing power. i have now had 2 bills equaling $178 and feel we should get some form of compensation as this was the mistake of the install. So we paid double for the panels themselves and 2 months of power from duke. overall i had recommended this company to friends, but with these 2 major issues, i am not as confident to do so. I do feel this is a small item to compensate us for based on the error of the install.

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Casey, I was able to look into your account and I see we have already compensated you for the time you system was down last year. Our support team is currently working with you to provide additional compensation for the 3 weeks your system was down in April. Hopefully this will help to rectify the situation. If you have any additional questions feel free to reach out to me at [email protected]. Thanks, Maddie E., Blue Raven Solar

Jul. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Cameron Hurst

Installation looks good and quality of service was good. However when initially approached I was told the solar panels would cover 110% of the energy my house uses. That doesn't seem to be the case. Before the panels were installed my bill was $200-$220 a month during the summer. This past summer and the summer prior my bill has been $120-$140. So in my mind it actually only covered less than 50%. Not worth the money spent in my opinion.

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Cameron, I was able to look into your account and your system is currently producing within the estimates outlined in your installations. If you have ay questions about your energy usage, please email me your bills at [email protected] I will be happy to address your concerns. Thanks, Maddie E., Blue Raven Solar

Oct. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Karim Mohamed Draper, UT

The Solar is just a decieve you will never save anything, I sent blue ravin my yearly bill to send me the best design for my usage, however I have choosen a bigger design for the future incase I have finished the basement and got another furnace. But when in the summer in Utah the sun reaches 37 degrees celcius and I can see the consumption exceed what the solar save, however I installed a smart thermostate. so no difference in using solar you are just paying more!!!!!

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Karim, I am sorry to hear you are not seeing the savings you hoped for. I would be happy to look into this for you. If you could email me a copy of your utility bill to [email protected], I will be able to address your concerns.-Maddie E., Blue Raven Solar

Sep. 1st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Larry Gerber

Can't recommend, you don't get all the advantages they claim you will, like your home value does not increase, and you do not generate more electricity in summer due to more sunshine because you also use more due to a/c. . Had trouble getting them to put critter guards on, after birds were a big problem due to solar panels.

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Larry, we are sorry to hear your are dissatisfied with your system. I just checked on it and it's producing at a rate of 98% which is great news! It look like we got those critter guards installed as well. Please let us know if we can hep with anything in the future. Sincerely, Maddie E., BRS

Dec. 14th, 2020

star star star_border star_border star_border

Lloyd Witt Glen Ellyn, IL

Putting in the system was painless, the process for setting up the contract was OK. The installation went fine. System looked great at the time. Over a period of a 18 months... I have a dead panel and Blueraven responds that we will have someone come out and correct that next week. OK... Nobody shows up. So I send emails and call and the next person acts like this is the first time someone is calling them. Someone will be out next week. NO SHOW!!!!! 3 Months later the guy shows up, put a different type panel on my roof than what I purchased and..... nothing. I call back and they say it takes a couple of days. A week later...I call back and they will send a tech out. No tech shows up. Ever. The panel is dead to this day. After installation support has been horrible. Over the last 90 days.... Last week I called in help because the whole system is offline and they tell me someone will be there "Tomorrow". No show. I call back and they tell me someone came out and let me look at the notes. I tell the guy, I have camera's around my property and nobody entered it. He then changes his toon and says someone will be out in 2 days. The guy shows up and literally reboots my system. Something I have done 8 times in the time they took to show up. He can't climb on my roof so what he does could have been done over the phone with me as remote hands. He says they will have to send out a tech.....3 week go by and no tech. Call BlueRaven and they tell me, "The ticket was closed after the onsite tech fixed the issue." The onsite guy has told me that he CANNOT fix the issue and another tech should come out. I asked why they didn't contact me when the system went offline because their sales guy said that they would. That they would know before I do. Their tech team tells me that they could not possibly monitor all the solar systems they have installed. He says this to a guy that literally monitors and manages Hundreds of Thousands of computer systems. At the beginning of this process I was happy with them. At this time, they will get no recommendations from me and I will be sure to tell everyone I know....do not use BlueRaven. If I could return this entire system and get my money back, I would. P.S. I reached out to Enphase, the manufacturer for another certified installer, and had a third party come out. They found and fixed the issue. BlueRaven....crickets.

2 years ago

star star star_border star_border star_border

Matthew Bauder ,

At the front end they were great. They have a very clean and well laid out plan and are good about updating you at major steps along the way. I asked a lot of questions before signing the paperwork and early on in the process and the responses were clean and professional. My installation date was moved up to an earlier time (October 3rd, 2019) because they had an additional crew in the area. The install went fine and the crew that came in did a nice job and cleaned up well afterwards. Once they were gone, the problems started. I noticed that some of the panels weren’t communicating with the system. I called and they sent out a tech the next week. The tech told me that since I didn’t have permission to operate yet, they wanted to wait for inspection to be completed and then they would troubleshoot. The inspection was set for the next week so fine, I can wait. I get a call the day before from the Blue Raven inspection group saying that they want to push off inspection until the panels are in good working order. This back and forth nonsense goes on until mid-December when finally they decide to just go ahead with the inspection. The inspection didn’t pass because there was information missing from Blue Raven’s packet. I call and they are surprised that I didn’t get a packet from them but promise to fix it. Forward several weeks more and finally the inspection passes so now we can get the net meter install scheduled. By the end of the year, I have a net meter. I get permission to operate on January 6th and now I’m generating on 40% of my panels. There is a whole string (12 of my 20 panels) that still doesn’t work. I’m never notified of the next step until I call in. I’ve had 2 cancellations this month where I got less than 24 hours’ notice or no notice at all. Every time the tech comes out they claim noise or that they don’t know what is wrong. For the current issue which they say is noise (and possibly it is), they told me in December that they ordered a filter to install once inspection was complete. The claim for cancelling at the end of January was that they realized that they needed to order a filter so apparently they just didn’t feel the need to show up or call. Suggestions to Blue Raven Solar: • Get all of your departments on the same page. Early in the process I would get bounced constantly between the install team and the permitting team (and maybe others). One department would cancel an inspection or work citing the other group and wanting them to get their part done first. This went in a loop for some time with each one always delaying the other. • Assign an account owner (someone who you feel is with you through the whole process instead of getting someone random each time). It's painful to have to explain everything that has been going on each time I call in and nobody seems to feel a level of responsibility or have a grand plan other than to send out a tech. • Improve Communications. I keep getting promises that someone will call me back but I'll wait hours/days and still no follow-up. It's only after I call in that they move on any kind of next step. I have also had them tell me that a tech is scheduled for some date days away. That's great but I would still like to know when they're coming over to work on it. I shouldn't have to call in to get an update. That should be automatic. Emails or text messages should be able to be sent out when there is an update in the case and I should know what was being done to troubleshoot or what was found. • Have an escalation path. The tech they're sending could be very good or he could be not so great. If there are issues though, I feel getting more eyes on the problem is better than compartmentalizing. How about a group call with Blue Raven HQ, the tech, myself and maybe envoy/enphase to agree on a path forward.

4 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Matthew, I am so sorry about the delays in you solar installation process. I have forwarded your comments to our team in regards to the lack of communication. Our team definitely should have kept you more informed. I was able to look into your account and it looks like the filter was ordered yesterday. Once that comes in, we should be able to finish the install promptly. Please email me at if you have any concerns or questions. Thanks for being patient and we appreciate your business. - Maddie E., Blue Raven Solar

Jan. 31st, 2020

star star star_border star_border star_border

Sarah W. Pocatello, ID

We decided to go with blue raven back in April/May . They said it would be a month tops to get everything done and have it up and running. Well, it’s now October and they just barely put our panels on last week. I never received communication about when our inspection would be, so I called today and they had to re-apply for the permit because this process has been too long! So after it hopefully passes, then we can schedule inspection and then use it. It could take another month or so. It would’ve been nice to get solar during the summer. This company has been super frustrating. They have messed up with their communication, they sent wrong materials so we waited even longer, we had a no show from the installers and everyone blamed the other person for everything. It was literally one thing after another. The installation guys were fine, they did their job once they came. But everything else has been a headache. If I was to do this all again, I probably would NOT go with blue raven. I will try to update again when we pass inspection and get everything up and running. They told us we would produce 1% more power than we use, so we will see if they lied or told the truth.

4 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hey Sarah,

Sounds like we messed up a few times, we're definitely sorry about that. Obviously we wish that things would have gone smoother, and your feedback has been noted. We look forward to you seeing the awesome benefits of your new system.

Best,
Evan H

Oct. 26th, 2019

star star star_border star_border star_border

Daryl Carpenter Summerville, SC

Still waiting on Blue Raven to contact us!! Do your research before you go for Solar system. I'm sure there is much better and honest company out there. We have solar panels for few year now, and nothing has improved. We are still paying around the same amount ( about $ 300.00) in electric bill. We have been trying to reach out for them, with NO response!! It's frustrating to see the lack of response, communication, transparency this company have! The first contact was wonderful, a lot promises; good "stories" , awesome custom service until you buy it, after that, we found out the hard way that the most of information they gave us wasn't true. The installation was pain full ( they installed on the wrong side of the house and took then another month to fix it). But all this isn't our biggest problem with them . The biggest problem is we have a solar system that doesn't work, and no one to reach out!! I have been waiting, and waiting and waiting and I got nothing!!! Nothing but a expensive solar panels on my roof and a power bill that still cost exactly the same all year long just like before. Extremely dissatisfied and disappointed!! We gave them a chance , a lot of chances, now I'm ready to let our lawyers to handle this!!

4 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hey man,

I've tried to reach out to you several times, both via email and over the phone. Trust me, there's nothing we'd like more than to resolve your concerns, but our call records show that you haven't called us in quite a while.

As I said, I'd love to get in contact with you. Please return either my email or my call and we can move forward.

Best,
Evan H

Oct. 7th, 2019

star star star_border star_border star_border

Stacy Schoon North Augusta, SC

Do your research and pricing before choosing Blue Raven. I have found another lie that Blue Raven has told me. I have done everything that they have said, paid all of my payments, sent in the $180.00 checks that they have sent me and put all of my refund tax from Federal and State towards my loan and because they charged me way to much (more that the other solar companies). $41,197.00 is what they charged. I have paid in $7,161.03 in 14 months and because I have not met the 30% (they promised that I would with my tax payments). My payments are going up to $258.85 a month. My electric bill was never that much. This company told me in the beginning that my payments would only be $155.00 a month, because that was what I was paying for electric at the time. The panels are not saving me any money, I am paying more to have them. STAY AWAY FROM BLUE RAVEN SOLAR.

4 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi there Stacy,

All of the information regarding the tax credit, the amount needed to keep your loan costs low, and the BP+ 18 months of free solar program were provided to you and explained before you signed the installation agreement.

In a call in mid March 2018 with our customer service, we explained that receiving the full tax credit is contingent on you paying at least 30% of the system cost in federal income tax in a year and then claiming your tax credit during the following tax season. Your tax situation is not in our control, and as this information was provided at the very beginning of the process, I'm struggling to understand how this could be considered a lie.

I would be happy to have someone reach out to discuss this with you and provide a recording of the call and the proposal that contains the information you claim to have never received, but we stand behind our sales process, our product, and our customer service. I'm sorry that you feel that you were mislead.

Best,
Evan H

Aug. 9th, 2019

star star star_border star_border star_border

L Kim Hanson Idaho Falls, ID

The installation was fast and the system works great. However, here is the part Blue Raven has developed a Pinocchio nose. I asked our rep how the financing works. He said each month Blue Raven sends us a check for our average Rocky Mountain Power bill which is $59. Then each month we send a check for $89 to GreenSky for the loan. Each month. I asked him again repeating what he said. I asked if this is for the duration of the loan as I thought this was too good to be true. He said yes and repeated it all again. I repeated my understanding again. We went through this a few more times. We filled out the paperwork. For a year we received and deposited the checks. Now June 2019 I called to see where our checks are as it has been a few months of no checks. I was informed our 18 months was up. I asked what 18 months. Customer service said we were on an 18 month program. This was obviously the first I and my wife had heard of the 18 month program. They said we signed the agreement and there was nothing further they could do. Remember the saying about things being too good to be true? Yeah.

4 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi there Kim,

We are sorry that there was a misunderstanding in the sales process. We work hard to make sure everything is spelled out as plainly as possible for our customers, with checks throughout the sales and installation processes.

This being said, there needs to be a certain level of accountability on the consumer. Not only were the details of the Blue Power Plus 18 Months of Free Solar promotion listed in a document that you signed, it was also explained to you by a customer service representative in an introduction call that takes place independent of the sales rep. In these instances, the details of the program are listed very clearly. Your phone call on 7/9/2019 was definitely not the first time you had heard about the 18 month program which you signed up for.

Of course what you claim to have understood was too good to be true. It was also not what we were offering. Were you to have done your due-diligence before purchasing thousands of dollars of solar equipment, you would have understood that.

We have already spoken, and I understand that you feel differently. I am obligated, however, to help potential consumers understand that your claims are baseless and do not reflect negatively on Blue Raven at all. We have been transparent since the beginning.

Feel free to reach out to me any time if you wish to continue our conversation.

Respectfully,
Evan H

Jul. 16th, 2019

star star star_border star_border star_border

Jamie Hanson Idaho Falls, ID

We had a great guy come over and talk to us about Solar and this company. We investigated this company thoroughly... My husband is an electrician who approved the design and I'm a CPA so I know that we would get the maximum benefit out of the tax credit. We were convinced it was the right thing to do. All the permits where complete and the system was designed in a timely matter. This was over a month and a half ago and we haven't heard a single thing since. We even had the cash ready to pay. We have tried to contact our initial salesman, he does not answer when we call or respond to any texts. I'm just flabbergasted; we were an easy sale. I'm starting to believe this is somehow a scam and because of our jobs we were too "informed."

6 years ago

star star star_border star_border star_border

Jonathan Chen Portland, OR

I just signed for Blue Raven and have had some positives and a few negatives. First: the people whom are the face of the company (those who did the install and sales) were nice and pleasant to work with. However, often they came outside the appointment window in which they told us. Once we were told to expect people at 8:30 am and we had people at our door before 7:30. We had people come for appointments that we never scheduled. We also were told that there would be a grace period from when the solar panels become active to our first bill. THIS IS A LIE. They completed install of our solar panels around Nov 10th, 2016, because there were issues with inspection, we couldn't finish the inspection until beginning of December. We literally got the okay to turn on the panels AFTER our first payment came through. Not good business practice. The only reason I am giving this 4/10 is because of the people who installed and did the face to face portion of this business. Otherwise I would give them a 2.

7 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Thank you for your feedback, Jonathan. We're so happy to hear that you had a good experience with our service staff. Regarding the loan grace period, your system did have a grace period of about 30 days after installation. This was included in your loan documents. We do understand however that with getting approvals back from the city occasionally the loan can start before the system is energized. We've heard feedback like yours and have since introduced new financing options to give our customers 18 months without solar payments. To alleviate scheduling mishaps, we've also introduced a custom built scheduling software to accommodate the unique challenges that the solar process can present. If you would like to speak with anyone about your experience further, please feel free to reach out to me, Joseph, at 855-205-2530.

Nov. 19th, 2018

star star star_border star_border star_border

Justin Powell Salt Lake City, UT

The install went great. I needed the to come back and move the meter to get my trailer out they were there the next day no problem. When it came time to get tax info our talk to my sells rep, it was almost two months when I called blue raven and told them to tell my sells rep not to bother we were done with him. I still had some unanswered questions so I needed a new sells rep to contact me with some info I got a message to call him when I called I was put on hold then hung up on. Don't worry blue raven I will figure it out myself.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Skip Hendrickson

Because I'm still paying a $40 to $60 electrical bill every month call customer service and nobody would help me with this issue

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Skip, would you mind emailing me at [email protected] with your most recent utility bills. The most common reason our customers may have higher bills than expected is because they are using more energy. Please reach out to me and I will be happy to address your concerns. Thanks, Maddie E., Blue Raven Solar

Oct. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Sally Robertson

Multiple poor service experiences. Promised call backs never received is just one of my frustrations!

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Sally, I am sorry to hear you had a poor experience with our customer support team. I checked your account and I see you are already in contact with a manager about resolving your concerns. Please email me at [email protected] if you have any additional questions. Thanks, Maddie E., Blue Raven Solar

Oct. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Jessica Perry

I don’t believe my system was sized properly as I am still paying significant electric bills.

3 years ago Edited January 10, 2024

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Jessica, I just took a look at your system and it is producing at 95% of what we estimated. If you are having higher electricity bills than expected, it is most likely due to an increase in energy usage in your home. If you have any questions about this please give us a call. -Maddie E., Blue Raven Solar

Oct. 8th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Jennifer White

It is a rip off, lies and lies. I end-up paying lots of money to two different companies.

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Jennifer, I am sorry to hear you are not seeing the savings you expected. If you could email me at [email protected] with your recent bills and account details, I would be happy to address your concerns. Thanks, Maddie E., Blue Raven Solar

Sep. 30th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Angela Columbia, SC

Have not seen the savings as mentioned!!!

3 years ago

Blue Raven Solar Logo

Reply from Blue Raven Solar

Hi Angela, I am sorry to hear you are dissatisfied with your system. I took a look at your account and your panels are currently producing at 102%. If you could send your bills to [email protected], I would be happy to help. Have a great day, Maddie E. BRS

Aug. 20th, 2020