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ADT Solar

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7.8

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Joan Mcdonald Elm Springs, AR

Our dependence on electrical energy from the local electric utility has dropped to none. We are awaiting the summer usage with air conditioning and the swimming pool pump.

3 years ago

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Reply from ADT Solar

Hi Joan,
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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LeAnn Nunn Cadet, MO

They were great from the salesperson to the installation. But since then, we have a panel that isn't working, and they haven't gotten in touch to schedule a replacement. We have had our solar panels for about a month now.

3 years ago

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Reply from ADT Solar

Hi LeAnn,

I'd love to help you with this. Is it still an issue? Please send me an email with details and I will work with the Sunpro team to help get resolved as quickly as possible. Thank you!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Paul L. Portley Killeen, TX

Every time I call or contact Sunpro for I formation they are happy to help me. Very friendly and helpful. Mayra C. is a delight to work with. I can contact her night or day.

3 years ago

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Reply from ADT Solar

Hello Paul,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Kenneth Panama City Beach, FL

The panels are working fine. I’ve had no issues. They were very professional and cleaned up after themselves. Every time I need them, they are available.

3 years ago

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Reply from ADT Solar

Hi Kenneth,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Omega Port Arthur, TX

Proven track record and experience in the business. They use the best equipment with the tesla battery and if I have an issues, I call them and they look into it pretty fast and everything gets resolved.

3 years ago

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Reply from ADT Solar

Hi Omega,
Thank you for taking the time to leave a great review. I am very glad to hear you are pleased with you experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Massimo West Palm Beach, FL

Customer Review Video

3 years ago

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Reply from ADT Solar

Hi Massimo,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Scott Panama City, FL

A friend of mine had a pleasant experience so I tried them to and they could have better communication but installation was super awesome. The crew was clean and kind and respectful.

3 years ago

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Reply from ADT Solar

Hi Scott,
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with your install experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Joan Shellman, GA

SunPro is fair with people. They listen when you have a problem. They don’t slip you off. Things were a little delayed because of weather but it has worked well since.

3 years ago

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Reply from ADT Solar

Hi Joan,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Miriam Copperas Cove, TX

Whoever wants to save on their electricity bill should think about installing their panels. I am very satisfied with their installation. All our questions were answered.

3 years ago

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Reply from ADT Solar

Hi Miriam,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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David Belgie El Paso, TX

Great service and wonderful process. We were very impressed and we love our system. Any time there have been questions or concerns sunpro has been very responsive

3 years ago

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Reply from ADT Solar

Hi David,
Thank you for the 5 star review! Happy solar

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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Jay Robison Mount Pleasant, SC

Provide one person liason contact. They take care of all permits and approvals needed. After instillation monitoringnis provided- though we are having a delay in getting a followup service call

3 years ago

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Reply from ADT Solar

Hello Jay,
Thank you for the review. Sorry that we had the delay on returning your call. We are here if you ever need us and in the future you are more than welcome to reach out to me directly. I am happy to help you! I am very glad you chose Sunpro to help power your home with sunshine.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Peter Gonzales Independence, MO

Very good at what they do . They were good at keeping me updated on what was going on and very quick . I didn't even know they were around until they got done .

3 years ago

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Reply from ADT Solar

Hello Peter,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Michael Las Cruces, NM

Great company to work with. They are fast and if they have a problem, they jump right on it. We’ve had very few problems. We’re so glad we did it.

3 years ago

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Reply from ADT Solar

Hello Michael,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Calvin Quincy, FL

They’re a good company. The salesperson worked with and that helped me a lot. The equipment is working properly. The only issues I have is with the city.

3 years ago

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Reply from ADT Solar

Hello Calvin,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Jack Melbourne, FL

We’ve had very low electric bills. They have absolutely outstanding stuff. Any time we have a problem, they take care of it. We are very happy with the service.

3 years ago

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Reply from ADT Solar

Hello Jack,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Ezra Monroe, GA

Their customer support is great. Installation went smooth. The equipment looks great. I can tell it is good equipment but I haven’t gotten the information about the app to track it.

3 years ago

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Reply from ADT Solar

Hello Ezra,
If you are still needing info on the app, please send me an email! I will make sure we get that to you right away. Sorry for the delay in sharing that with you. I am glad to hear everything else has gone very well.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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David Venice, FL

It's a good value with the twenty five year warranty. I was very impressed that the CEO called me a couple of times. Customer support always answers my call and deal with the issue.

3 years ago

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Reply from ADT Solar

Hi David,
Thanks for the great review. Marc Jones, Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience! I am happy to help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Todd Missouri City, TX

We had a good experience with our sales rep but the installation was chaotic and spread over a multi month effort. It took longer than expected but the equipment is top of the line.

3 years ago

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Reply from ADT Solar

Hi Todd,
Sorry to hear things took longer than anticipated as I know that can be frustrating. I am glad that we were finally able to get things to the finish line! If there is anything I can do at this point to help, please do not hesitate to let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Robbie DuBois Buford, GA

I went with SunPro because they have a great warranty. It takes them a while to accomplish tasks, but the installation itself only took less than eight hours. Everything works great.

3 years ago

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Reply from ADT Solar

Hello Robbie,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Eliseo Brownsville, TX

I really like the equipment they use and their customer service is efficient in resolving issues I have. My installation went well and they offer a great support system in the company.

3 years ago

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Reply from ADT Solar

Hello Eliseo,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Richard Burlison, TN

I chose SunPro based off their reputation, price, and availability. Whenever I have questions, they answer me right away. The installation was done smoothly and in one day.

3 years ago

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Reply from ADT Solar

Hello Richard,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Jessica Kingsland, AR

Before I signed up with SunPro, they provided me with great numbers and information. They are terrible at getting back to you in customer service, but the installation was great. Everyone was super nice and gave me all the information I needed and they finished in one day. We haven't had any problems with the panels.

3 years ago

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Reply from ADT Solar

Hello Jessica,
Thank you for the review. We are glad to hear the panels are working and producing well for you but we are sorry to hear you had problems surrounding the communication from our customer service team. We know that communication is extremely important and we continue to work to improve. If there is anything I can do to help turn your experience into 5 stars, I hope you will let me know. We are here and committed to your solar experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Philip Florence, SC

They have a really good warranty with longevity. Sometimes I don't get feedback from customer service in a timely manner, but installation was quick and done in one day.

3 years ago

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Reply from ADT Solar

Hello Philip,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Robert Camilla, GA

The installation went alright, but lacked coordination. Every time I've called they straightened them out. The panels are good quality but I think they put one set of panels on the wrong side of the house.

3 years ago

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Reply from ADT Solar

Hi Robert,
Thanks for the update. I am sorry to hear that we were lacking coordination. If there is anything I can do to help with your solar experience, please send me an email and I will be happy to help out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Ricardo El Paso, TX

Good quality equipment but they placed it further back then they should have. It seems efficient. There were a couple of issues but they were pretty quick on that.

3 years ago

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Reply from ADT Solar

Hello Ricardo,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Bob Independence, MO

Customer Review Video

3 years ago

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Reply from ADT Solar

Hello Bob,
Thank you for the great 5 star review! I am very glad to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Dorothea Fort Myers, FL

It looks very professionally done like it is going to last awhile. When we had a problems with our roof leaking, they came out very quickly to assess the problem and fix it.

3 years ago

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Reply from ADT Solar

Hello Dorothea,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Gwenda Tyler, TX

Customer support is always responsive to my questions and calls so it all went very smoothly and quickly. They seem to have the best policy for the best price.

3 years ago

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Reply from ADT Solar

Hello Gwenda,
Thanks for the awesome feedback! Myself and the whole Sunpro team are here to assist you if you ever need us. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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John

Everyone I interacted with was very polite, helpful, and efficient. Installation went smoothly with no glitches. I'm very impressed with the panels and electronics.

3 years ago

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Reply from ADT Solar

Hello John,
We are glad to hear you are very impressed with your experience. We work hard to deliver a wonderful customer experience so you will refer your friends and family. Don't forget we have one of the best referral programs out there! Please let us know if any questions or concerns come up.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2020

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J

It does what I expected it to do. It is saving me money. When I do have a problem, they get to it really quickly and fix it. All the work has been done quickly.

3 years ago

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Reply from ADT Solar

Hi J,
We are so glad you chose us as your solar provider and that you are enjoying the benefits of solar. If there is ever anything we can do to help with your experience please just reach out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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ZaldyA_0119Ort

We never have any problems. Installation went very well. It was quick and professional. We got a lot of explanation of what we were getting. All the stuff was understood.

3 years ago

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Reply from ADT Solar

Hi Zaldya,
We are glad to hear that you had such a wonderful experience with your sales and install experience. If anything ever comes up please let us know how we can help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Ralph

Highly professional and really friendly. They were prompt when we needed a repair on one panel. It has been working well and saving me a lot of money.

3 years ago

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Reply from ADT Solar

Hi Ralph,
Thanks for the 5 star review! We are glad to hear you are saving a bunch of money and that you have received prompt service from our team. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Rosa

The service person was very professional. The installation process was pretty good and easy. They did all the work super quick. Everything was great. I have no complaints other than I get a different representative every time I call.

3 years ago

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Jeremy Henry Mobile, AL

When I first started reaching out about solar; so many companies wouldn’t return my inquiries. Their salesman came out within a week after we spoke from a state away from me and talked to me like we were old friends. After that, all communications with them whether it was by phone, email, text or in person was top notch. More companies need to put the customer first like they do!

1 year ago

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Reply from ADT Solar

Hello Jeremy,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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Rick Varnier

My experience with ADT Solar has been extremely positive. Entered into a contract for panels to be installed. Just prior to installation, an unforeseen situation arose which required relocation. Contacted Lara G, the ADT Client Advocate, Lara and explained the situation. She was able to work things out for us and lifted a heavy burden. Couldn't be more pleased with the customer service. Would recommend ADT Solar as a company with great customer service and integrity.

1 year ago

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Reply from ADT Solar

Hello Rick,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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Sarah and Cody Land Omaha, NE

We were referred to ADT by a friend who went solar. John Santos was our sales rep - and we never felt like we were being sold, but rather guided by a trusted friend. Every step of the way we were pleased with the customer experience. Unfortunately a change in our financial situation required that we postpone our solar project - and even when we declined to proceed, the company was friendly, diligent and helpful. We will definitely be calling John when we're ready to upgrade. Thanks ADT Solar!

1 year ago

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Reply from ADT Solar

Hello Sarah and Cody,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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Jamia Brown-Curry Suitland, MD

My Sales Rep. Joseph S. was very pleasant, helpful, and knowledgeable. Monica P, my Account Manager, was very communicative and personable. I had another pressing home project to get completed and cost of the project went up, so I had to cancel my project. I plan to still plan to get solar panels through ADT Solar via Joseph S, just at a later date. My Client Advocate: Lara G was very helpful and made the cancelation process easy.

1 year ago

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Reply from ADT Solar

Hello Jamia,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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Gloria Wright Alpharetta, GA

Supervisor Lara G asked me to write a review on Harold W, the young man who consulted with me about the solar panels. Harold was an amazing person to talk to. He was very informative, patient, and charismatic. He made me feel like family and I would definitely work with him again and recommend him to anyone. Unfortunately due to some current financial issues I am not able to get the solar panels at time, but when I am able to do so in the future, I will be looking to Harold once again to help seal the deal!

1 year ago

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Reply from ADT Solar

Hello Gloria,
Thank you for taking a moment to provide this amazing experience for Harold. We sure hope you will keep us in mind in the future.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 22nd, 2022

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Michele Johnson Powder Springs, GA

I had the pleasure of meeting with an ADT sales representative, Jeffrey L. He was kind and very patient as I read through the entire contract prior to signing it. He was also knowledgeable concerning the solar panel purchasing and instillation process. That gave me confidence in the product he offered. He answered all of my questions. He offered me the support that I needed, and I would highly recommend him as a sales representative.

1 year ago

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Reply from ADT Solar

Hello Michele,
Thank you for the 5 star review! I am so glad to hear you had such a wonderful experience working with Jeff. I will pass your review on to ensure he gets the recognition he deserves. Thank you so much for choosing Jeff and ADT Solar as your energy provider.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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Marv Richardson Marietta, GA

DeAndre was very knowledgeable and a personable sales representative. I thought he really took his time to explain their products and understand my energy situation. I was excited to have the solar system installed but decided to wait to better assess how my energy bills will look after a full year in my new home. Lara's and Carlton's customer service was great too. Neither of them did not make me feel pressure that I cancelled. Overall, this is a company I will recommend to other friends and neighbors interested in going solar energy.

1 year ago

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Reply from ADT Solar

Hello Marv,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your ADT Solar experience. Please do not hesitate to reach out to me directly if I can ever be of additional assistance with your solar project.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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star star star star star

Debra Jenks Fresno, CA

ADT Solar has been an excellent solar company from the beginning presentation by Shane R until our last contact. We have found each member of the staff to be helpful and willing to assist with our needs as we worked to determine our situation with regards to our solar installation. You will find ADT to be a fine company to use to manage your solar needs!

2 years ago

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Reply from ADT Solar

Hi Debra,
I am so happy that you have enjoyed your ADT experience. Thanks for the great review and don't hesitate to reach out if we can ever be of assistance.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 22nd, 2022

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Roland Napoles Mabank, TX

I would like to thank everyone who worked installing my solar system. It was a very professional job. And to Matt who went beyond in helping me understand all of my concerns. He is truly dedicated to his job. Thank you Matt for everything. Also to Carlos for all the help he did in getting me started in my installation. I would highly recommend ADT solar. Great job Matt and Carlos.

2 years ago

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Reply from ADT Solar

Hello Roland,
I will make sure that Matt and Carlos get the shout out they deserve! Thank you for taking the time to give them some recognition. I am very happy that you are pleased with your experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Ian Merritt Charlotte, NC

The overall experience that I have had with ADT Solar has been amazing and would recommend them to anyone. From the initial contact with my sales representative Laura P who was one of the best sales reps that I have ever worked with to the whole team who has been more than helpful and quick to respond to any questions and helping in any way they can to make the process smother. The best Client Advocate Matt T who I have ever had the pleasure to talk to and work with and was more than helpful and willing to go above and beyond in everything that he does. I look forward to work with them again.

2 years ago

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Reply from ADT Solar

Hi Ian,
Thank you so much for the review! I will make sure Laura and Matt get some recognition from your feedback. They work hard at their jobs and this kind of review will absolutely make their day. If there is anything Laura, Matt, myself or any of the ADT Solar team can ever do to help, please don't be shy!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Lilet Mae Gonzaga Conroe, TX

We were very pleased with their customer service. Lisa C was our sales representative and she is really outstanding. It’s very unfortunate that we have decided to separate ways due to some reasons. Matt T, a client advocate, is very honest and made sure that we are well aware. If in case anything happens and we would like to revisit things, we will definitely choose ADT Solar (Sunpro).

2 years ago

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Reply from ADT Solar

Hello Lilet,
Thank you for the wonderful review. We sure hope you will keep us in mind in the future.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Karen Harpold Houston, TX

Gage M came out to our house to help me understand solar energy - from installation to maintenance to the benefits of having the system installed at our home. By the time he left, I felt that I had a thorough understanding of solar energy. He is intelligent, kind and trustworthy. He did not put a hard sell on, but trusted in the products that he is selling to speak for themselves. We have not yet decided if we will pursue solar on our home, but if we do we will definitely go with Gage and SunPro.

2 years ago

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Reply from ADT Solar

Hello Karen,
Thank you so much for taking the time to leave our company and Gage a review! Gage works so hard to make sure his customers are happy and well taken care of. I am glad you enjoyed your experience with him and I will make sure he gets credit for your review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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lj holman Baytown, TX

Update: Sunpro/Gage M: After a year of working with Sunpro and Gage M I have no complaints. Since day one Gage has been only a text, email or a phone call away. We had a few issues but everything was handled in a timely manner. They do monitor your system which is good for me because they will notify you of a problem before you know you have one and send out a tech which was great. All in all I would recommend Sunpro. Gage M is the salesman I would highly recommend, he truly loves helping his clients, as I stated before a year later and he's still in communication. Thank you sir!

2 years ago

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Reply from ADT Solar

Hello LJ,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Arthur Miller

Professionals from start to finish. The installation team of Foreman Alex S, Installers, Josh R and Alec M, Plus the Electrical Team of Victor G and Miguel G are the best. Throughout the installation I was totally informed of the process. One more kodus, goes to the Energy Team of Billandra H (BB). What a great member of this team. Changed our thermostat, and every light bulb to LED that she could reach, for those that she couldn't, she left me extras. She ensured that everything that needed to be connected. I will highly recommend this company to my family and friends.

2 years ago

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Reply from ADT Solar

Hello Arthur,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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heather Lewullis Macon, GA

I looked into Sunpro Solar installation and found the company to be filled with highly professional individuals. From the sales person to the installers to the people working to set it all up. I found Paul S Sunpro Solar's Sales Department on the Advocacy Team to be very kind, compassionate, understanding and highly professional. I would definitely recommend them and do business with them in the future.

2 years ago

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Reply from ADT Solar

Hello Heather,

Thank you so much for taking the time to leave a wonderful 5 star review. I am very pleased to learn about your positive experience you had with Paul. I will ensure that he gets the recognition he deserves. I am so thankful you chose Sunpro as your solar provider!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Michael Kaufman Clearwater, FL

Sunpro is a solar installer that has very good people, and good equipment. And, I think their system will work well once it is working. However, Sunpro has a lousy relationship with utilities and especially Duke Energy. You must know by now that utilities are for solar energy (THEIR SOLAR ENERGY). They really don't want home owners to have solar at all.......first, understand that. My system was installed and test operating on September 25th of 2021. We are now into February of 2022, and it still is not operating, not because of Sunpro, but because of Duke Energy blocking my system from operating. There, honestly, should be a Class Action Suit against Duke Energy because I know I am not the only one with an extreme case of frustration! Maybe my system will operate in 2023!

2 years ago

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Reply from ADT Solar

Hello Michael,
Thank you for the review. I am sorry that it took some time to get your system operable but I am also very happy that you chose Sunpro. I am here if you ever need me and want to reach out directly. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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SGM Houston, TX

Our sales representative, Gage, was extremely knowledgeable, honest, thorough and helpful. He explained how solar panels work, how the backup batteries work, how to calculate how many panels we would need and where they should be placed, and all of the extra benefits that SunPro provides when setting up a home for solar power. Very professional. We were very pleased.

2 years ago

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Reply from ADT Solar

Hello SGM,
I have passed your amazing feedback on to ensure Gage gets the great recognition he deserves. I am so glad you have been pleased with your Sunpro experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022