CB Solar Reviews

4.9

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59 User Reviews

7.4

Overall Score

4.9

star star star star star

59 User Reviews

7.4

Overall Score

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Summary of Reviews

Star Rating

4.9

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59 Reviews

Review Breakdown

5 grade

90%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Carter Minear Waukee, IA

Solar is working great after a year. CB Solar was good to work with on the setup and approval process. My reason for -1 star was the attic insulation was matted down throughout the attic and the fan of my bathroom must have been stepped on because it cracked and pushed through the ceiling drywall a little ways.

3 years ago

Reply from CB Solar

Thank you for your review! -1 star means we can improve, gives us goals. We can't be perfect but we can strive for excellence. Thank you for helping us with that.

May. 9th, 2022

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Verified Customer

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Carol Good Shenandoah, IA

When the unit did not work after we flipped the switch, I emailed Mike, and he came down the next day and rectified the error crew members had made when they failed to turn on the set of switches on the building where the unit is mounted.

3 years ago

Reply from CB Solar

This is why tech support asks if its plugged in lol I am glad we remedied the situation quickly. Thank you for letting us know how we did. Greatly appreciate your review!

May. 11th, 2022

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Verified Customer

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James Kaufmann

Good price, good customer service, a couple of hiccups near the finish line

3 years ago Edited January 10, 2024

Reply from CB Solar

Ugh, I hate the hiccups. I do love your review though. Unlike the hiccups we plan to stay, unless its the sort that doesn't go away.......then we are like hiccups.......this ran away from me.......Thanks for helping us better our team!

May. 9th, 2022

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Verified Customer

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Brian Hanson Polk City, IA

Great communication though out the process.

3 years ago

Reply from CB Solar

Thank you for your review! I'm glad we kept the lines open for you. Communication is key, I see we are missing a star here, let us know what would have gotten us there.

May. 9th, 2022