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CB Solar Reviews

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7.4

Overall Score

Star Rating

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4.9

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59 Reviews

Review Breakdown

5 grade

90%

4 grade

7%

3 grade

2%

2 grade

2%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jan Svec Des Moines, IA

They came in with a competitive price and stuck to it. They handled everything: city inspection, interface with the utility company, and installation. The installation was very clean and they even made a change that I requested for aesthetic reasons at no charge. I researched different kinds of equipment and the equipment they supplied was what I had determined to be the best stuff. When we first switched on, there was what turned out to be a hardware problem and they were diligent in troubleshooting and rectifying the situation. Throughout the entire process, they were always in touch with me so I knew what was going on at all times,

2 years ago

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Reply from CB Solar

You have us glowing over here. I generally can be quippy with these but gosh, I don't know what to say. Thank you so much for your review. We are thrilled we could be the company for you.

May. 9th, 2022

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Scott Brown Chicago, IL

I quoted several companies to install a solar panel at my house. CB Solar was about 10% less expensive than the other companies. They did a great job installing the panels, and worked well with my local electrician to connect up the system to our home, They also made the application to the electric company for net metering and handled everything. The installation has worked flawlessly for 3 years and has provided a nice payback for my investment.

2 years ago Edited January 10, 2024

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Reply from CB Solar

Great review from a great person. We thank you for sharing your opinion of us, we are also doing a $500 referral bonus for those that refer friends. Keep us posted!

May. 9th, 2022

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star star star star star

Brian M Jimenez Indianola, IA

They were very easy to deal with. Very helpful explaining the process of getting and using the solar setup. We did have issues once our system was installed as not everything worked right off, but they worked very hard to get everything figured out and running right. The system works wonderful now. Question 7 is misleading, my bill is $8.49 on average as we have to pay taxes out of pocket...MidAmerican won't take them out of our credit. We wouldn't have a bill otherwise.

2 years ago

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Reply from CB Solar

Wow Brian, 8.49 a month, whew that's a solid investment, thank you for investing in us.

May. 11th, 2022

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star star star star star

Dean Eggers

Staff are very personable and professional. They explain the options, cost, payback and how the configuration works very thoroughly. Our installation was 5/2021 on our residence and consisted of 64 panels and they were able to complete the installation and have it up in running in a couple of days. The monitoring app, which shows daily+ production, among other information is very helpful. We would recommend that anyone even remotely considering using solar, contact CBSolar!

2 years ago

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Reply from CB Solar

Thank you Dean. We greatly appreciate your time to come leave such a glowing review. Tell your friends to let us know you sent them, there's a $500 referral bonus in it for you, reach out and ask us how.

May. 11th, 2022

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Mark Kokstis Carlisle, IA

They were very easy to work with. They were very helpfull working through all the paperwork and inspections required by the local power company. The system was installed very fast; all the delays were from waiting on the state and power company inspections.

2 years ago

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Reply from CB Solar

Thank you so much Mark!

Apr. 28th, 2022

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Larscheid Mary Bondurant, IA

Great experience with CB SOLAR! They walk you through everything and take care of everything just like they tell you! Very professional and helpful. My tax rebate was also just what they told me. My panels are producing wonderfully and I am so glad I went with CB Solar!

2 years ago

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Reply from CB Solar

Thanks for helping us spread the word and thank you for your time to leave us a review!

May. 11th, 2022

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star star star star star

Tammy Rosenberry Granger, IA

Communication helped us understand the various steps, parties involved (electrician, county inspector, electric provider) and the anticipated timeline to expect for each. Note that we've received only one electric bill since the system has been fully operational, so the "average bill" is yet to be determined.

2 years ago

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Reply from CB Solar

So glad we could be there to help and assist with anything you may have had questions on. Keep us updated on your savings, I would love to hear how this goes for you!

May. 11th, 2022

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Carter Minear Waukee, IA

Solar is working great after a year. CB Solar was good to work with on the setup and approval process. My reason for -1 star was the attic insulation was matted down throughout the attic and the fan of my bathroom must have been stepped on because it cracked and pushed through the ceiling drywall a little ways.

2 years ago

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Reply from CB Solar

Thank you for your review! -1 star means we can improve, gives us goals. We can't be perfect but we can strive for excellence. Thank you for helping us with that.

May. 9th, 2022

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star star star star star

Joe Doro Polk City, IA

Easy install 5 years ago but took some time as there was a risk for some customers to get grandfathered in. and no problems at all since. Any questions answered quickly. Pre install analysis spot on with actual use.

2 years ago

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Reply from CB Solar

Thank you for coming back to leave us a review. 5 years going strong, so glad to hear it!

May. 9th, 2022

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Carol Good Shenandoah, IA

When the unit did not work after we flipped the switch, I emailed Mike, and he came down the next day and rectified the error crew members had made when they failed to turn on the set of switches on the building where the unit is mounted.

2 years ago

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Reply from CB Solar

This is why tech support asks if its plugged in lol I am glad we remedied the situation quickly. Thank you for letting us know how we did. Greatly appreciate your review!

May. 11th, 2022

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Jonathan Berg

Excellent communication from CB Solar. Had to change panels last minute because of supply chain issues, but got us different panels that produced more energy at the same price point.

2 years ago

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Reply from CB Solar

Our communication never changes, even if the panels have to. Glad we could see this through with options. Thank you for letting us know how we did!

May. 11th, 2022

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star star star star star

Paul & Kelley Mattingly Mattingly Newton, IA

great company, very informative , answers all my question. Return calls from a real person, not a robot .arrives on time ,when they say they they will be there.

2 years ago

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Reply from CB Solar

The only robot we have cleans our floors! Thank you for choosing CB Solar!

Apr. 28th, 2022

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Charles Schone Des Moines, IA

The sales team provided a thorough outline of the process and expectations. Any questions we had were always answered promptly and we never felt any pressure to

2 years ago

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Reply from CB Solar

Thank you! I will let our sales team know they are doing this right!

Apr. 28th, 2022

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star star star star star

Jane Elizabeth Kelly-Forret

Working with all of the crew was effortless from beginning to end. We feel lucky to have had them install this smart system rather than the other companies we interviewed.

2 years ago

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Reply from CB Solar

WOW, got us blushing over here Jane, thank you for your kind words!

May. 11th, 2022

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star star star star star

Wade Johnson

They carefully designed the system based on my location and usage. Designed and installed based on my needs. System performed exactly as designed! Home run!

2 years ago

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Reply from CB Solar

I am so glad we could knock it out of the park for you! Together we really cleared the bases. I don't sports-ball enough to keep that going lol Thank you for your review!

May. 11th, 2022

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star star star star star

Steve Erb Boone, IA

They're local, they know what they're doing, they've been doing it longer than anyone else we talked to. Don't sell you bells and whistles but tried and true equipment.

2 years ago

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Reply from CB Solar

We stand firm on our beliefs to bring a better quality experience for the consumer. There's enough whistle blowing these days. So glad we could install for you, thank you for your time and leaving such a solid opinion.

May. 11th, 2022

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star star star star star

Jeremy Sylvis West Des Moines, IA

My experience was great from estimate through install and the price was right. In initial talks, CB Solar was the only organization aware of WDSM setback requirements.

2 years ago

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Reply from CB Solar

We love regulations and requirements, I do use that term love loosely..... very. We know we have to be in the know, so that our customers are as well. Thank you for reaching out here to let us know how we did!

May. 11th, 2022

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Eileen Witt Saint Anthony, IA

The company did a great job keeping us informed of the status of our installation as well as handled communication great with the energy company.

2 years ago

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Reply from CB Solar

Thank you for taking the time to leave us a review. We were happy to handle business for you, if you let your friends know, we have a $500 referral inventive, we could pay you and handle business for them too.

May. 9th, 2022

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Nathan State Center, IA

Had some electrical contractor issues, and since completion have had zero contact back. I have asked, emailed about added a few panels, or monitoring systems with no inquiry return. So I gave up trying.

2 years ago

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Reply from CB Solar

Oof, Sorry for dropping the ball here but thank you for letting us know of our short comings, a 3 star review will continue to help us work out the kinks. We appreciate the feedback.

May. 11th, 2022

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Dwight Dial Lake City, IA

The entire unit was installed in 6 working days. Great team that installed the array. No mess. The sales team provided exactly what they promised.

2 years ago

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Reply from CB Solar

Thank you for the review!

Apr. 28th, 2022

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star star star star star

bob lee bartles Burlington, IA

Quality outcomes, professional communications, willingness to utilize tax credits to minimize installation costs to Hope Haven.

2 years ago

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Reply from CB Solar

Thank you for letting others know how we did! I am so glad we were able to minimize your costs. Keep shining bright, your work is always appreciated.

May. 11th, 2022

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star star star star star

Robert Twining Dubuque, IA

The installation was exactly as described and the system has performed flawlessly since it was first activated, over 18 months ago.

2 years ago

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Reply from CB Solar

Thank you so much for your review. We have a $500 referral bonus for those that let us know you sent them, reach out to get the details and let us help you out a bit further.

May. 11th, 2022

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star star star star star

Rose Emery

Very professional, always responded immediately to any questions and concerns. Only complaint I have is the length of time for installation.

2 years ago

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Reply from CB Solar

Thanks for coming and dropping your review. If you have any friends that are interested, send them our way, there could be $500 in it for you!

May. 11th, 2022

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Jim Bolstad

CB Solar was straightforward with their information, and installed the system when they said they would. It is performing as promised.

2 years ago

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Reply from CB Solar

No point beating around the bush, transparency is key. Thank you for taking the time to let us know how we did.

May. 11th, 2022

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Russ and Cathie Hass

They were very good to work with and the system does what they said it would reducing our electric bill to the basic wire charge.

2 years ago

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Reply from CB Solar

Hoping you get a vacation with those savings, being as awesome as you both are, must be exhausting. Thank you so much for your review. We are thrilled your enjoying your system!

May. 11th, 2022

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William rosen

Once everything was up and running, my bills have dropped more than 95%.

2 years ago Edited January 10, 2024

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Reply from CB Solar

Wow a drop of 95%! Sounds like my teenagers motivation once he hit high school, except positive, so glad we could help! thanks for the review!

May. 11th, 2022

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Solar Customer Nevada, IA

Responsive to customer requests. They gave great suggestions on how to get the most from my solar investment.

2 years ago

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Reply from CB Solar

Thank you for your review! Another great suggestion is to tell your friends, there's a promo we have where you could earn yourself $500! *call us for details*

May. 12th, 2022

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star star star star star

Kim jensen Stratford, IA

Knowledgeable, great help, great install. Haven't paid more than $100 total for electricity since installed. r

2 years ago

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Reply from CB Solar

Yes Success! Thank you for the review, everyone loves a lower bill, and hey, don't forget about our $500 referral, your electric could be on us for a few months eh?

May. 5th, 2022

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Jan Jones

Easy to work with in every way. They give help with rebates, taxes, etc... and such a great product too!

2 years ago

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Reply from CB Solar

Oh Jan, your too kind. I am so glad you enjoyed your experience with us. Let your friends know too, there could be an extra $500 in for you.

May. 11th, 2022

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Frank thurn

They were very knowledgable and always answer all my questions an explained in a language I understood.

2 years ago

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Reply from CB Solar

We do our best to speak your language. We know English, Spanish and Honesty. Thanks for you review and as always, let your friends know to tell us you sent them and we could be sending you something in return.....its $500.

May. 11th, 2022

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star star star_border star_border star_border

Steven Mieska

Many delays in install and activation. Major roof damage after explaining to the installers what not to do. Due to delays on install and activation we lost out on Iowa tax credit of 26%.

2 years ago

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Reply from CB Solar

We appreciate your review, if not for the reviews to show us what we can still learn from, we would never make it to be the best. Greatly appreciate your time with this. Thank you!

May. 11th, 2022

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star star star star star

Bob Gunzenhauser

Walked me through the whole process, kept me up to date on status. System worked perfectly!

2 years ago Edited January 10, 2024

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Reply from CB Solar

ah shucks, you are too kind. Also, we have another update for you, we would like you to send your friends to us, if you do and they let us know it was you, we will send you $500, reach out and get the details so we can put you on payroll lol

May. 11th, 2022

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star star star star star

Mike & Paula Benson Conrad, IA

They were very thorough, did everything they said they would and kept everything cleaned up.

2 years ago

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Reply from CB Solar

No one likes a mess, neither do we. Clean energy, clean world. Thank you!

Apr. 28th, 2022

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star star star star star

Leanne Williams Des Moines, IA

Sales and install team were very thorough, patient, responsive, and respectful.

2 years ago

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Reply from CB Solar

Thank you! Our momma's taught us respect, also her famous cookie recipe, but mostly respect.

May. 9th, 2022

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star star star star star

Al Ihde⁹ Bondurant, IA

The system works great, no problems, still only pay midamerican $10.60 monthly.

2 years ago

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Reply from CB Solar

That's fantastic! Love seeing those payments so low. So glad we could help, thank you for coming and dropping that review!

May. 11th, 2022

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star star star star star_border

James Kaufmann

Good price, good customer service, a couple of hiccups near the finish line

2 years ago Edited January 10, 2024

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Reply from CB Solar

Ugh, I hate the hiccups. I do love your review though. Unlike the hiccups we plan to stay, unless its the sort that doesn't go away.......then we are like hiccups.......this ran away from me.......Thanks for helping us better our team!

May. 9th, 2022

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star star star star star

Kevin McGill Grimes, IA

Project expectations clearly stated and executed as defined. Friendly and helpful staff.

2 years ago

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Reply from CB Solar

We keep the less friendly staff tucked away on the virtual team lol (kidding those guys are ok) We were happy to help, thank you for letting us know how we did.

May. 11th, 2022

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star star star star star

Robert and Cheryl Lyall Indianola, IA

Attention to detail, questions answered quickly. Courteous and conscientious staff!

2 years ago

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Reply from CB Solar

Wonderful! Thrilled you felt this way during your experience with us. Happy we could help!

May. 11th, 2022

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star star star star star

Ben McCullough

Easy to work with great communication fast install walked us through the whole process.

2 years ago Edited January 10, 2024

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Reply from CB Solar

We are proud you could say such things about us. Thank you for making the future brighter for all of us. Reach out to your friends and send them over to us, there could be a $500 payday in it for you!

May. 11th, 2022

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Angelic Alcorn Indianola, IA

We have been nothing but satisfied with them from the beginning of the process through installation

2 years ago

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Reply from CB Solar

Thank you so much for your review! We are glad you're satisfied with our work. Don't let the gas prices stop you from seeing your friends this summer, Instead, we will help with our referral incentive, an extra $500 should get you down the street, or at least a half tank of gas!

May. 5th, 2022

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star star star star star

Mike Freel Washington, IA

Very competitively priced and did a great job of installation

2 years ago

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Reply from CB Solar

Hey thanks Mike! We like to think so too! Thanks for the review, Also...... don't forget about our awesome $500 referral bonus. Tell your friends!

May. 5th, 2022

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star star star star star

Samuel McNeely Knoxville, IA

Great service, communicated with me through the whole project.

2 years ago

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Reply from CB Solar

We had a wonderful experience with you as well. Thank you for letting others know how we did!

May. 11th, 2022

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star star star star star

Roger Boone, IA

Easy to work with. They kept me informed throughout the project.

2 years ago

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Reply from CB Solar

We had a great time working with you, thank you for leaving your review!

May. 11th, 2022

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star star star star star

Nathan Heubner Burlington, IA

Very professional service with attention to detail.

2 years ago

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Reply from CB Solar

CB Solar, its all in the deets........nope, that new lingo just doesn't jive with us. We greatly appreciate your review! CB Solar, we bring the pro in professional....yup I'll work on it.

May. 12th, 2022

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star star star star star

B P Ankeny, IA

They were great to work with and provide excellent service

2 years ago

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Reply from CB Solar

See that guys? We ARE great to work with! Whoop Whoop! Thanks for letting us know! You're great to work with too!

May. 12th, 2022

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star star star star star

Mike West Des Moines, IA

Good service. Someone answers the phone and calls back

2 years ago

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Reply from CB Solar

Thank you for your review! We believe talking is the best way to get to know you, Auto-callers can't do that for us.

May. 9th, 2022

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star star star star star

Dennis R. Vetter Arcadia, IA

It has lowered our electric bill by at least $100 a month

2 years ago

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Reply from CB Solar

THATS WHAT IM TALKING ABOUT! Look at those savings! Thanks for your review! Oh, and we have a $500 incentive referral offer for those with friends.

May. 9th, 2022

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star star star star star

Tim Munger Albia, IA

Follow up support is excellent. Great job of installing.

2 years ago

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Reply from CB Solar

We support this. Thank you for the review! We are also running a $500 referral incentive if you have friends that would also enjoy solar, send them on over. Lets talk!

May. 9th, 2022

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Carl Des Moines, IA

Responsiveness to my inquiries and product quality

2 years ago

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Reply from CB Solar

Thank you! We are excited your happy with our products. Tell your friends! We got $500 for you just reach out and ask how!

May. 11th, 2022

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Nia Chiaramonte

Good product, competitive price. Communication was timely.

2 years ago

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Reply from CB Solar

Timely is the best. Great review, thank you so much!

May. 11th, 2022