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Brio Energy Reviews

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5.2

Overall Score

Star Rating

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3.1

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78 Reviews

Review Breakdown

5 grade

50%

4 grade

1%

3 grade

3%

2 grade

1%

1 grade

45%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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James Asheville, NC

We were a little hesitant after reading reviews, both good and bad, but the salesman assured us changes had been made to improve communication and processes and that he would personally ensure everything went smoothly. Ultimately, it did. There were a few hiccups, the installers forgot an item and had to come back the next day to finish everything up. And the final Duke inspection took a little while to actually happened, but we are now officially solar powered. Communication from Brio was excellent and everyone we worked with or talked to was professional and helpful. Definitely recommend Brio for your solar needs!

6 years ago

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Cassandra Willow Springs, NC

This is the best solar company around ! The staff came to my door and explained that they want a personal connection with each customer, they were very nice and extremely knowledgeable, installation was easy and there were no upfront cost ! I simply just got a cheaper electrical bill at a fixed flat rate. Also I got tax creds of 6,500$ and it increased my property value by 30,000$ , and duke even gave me a rebate of 3,000$ for signing up! Not only am I helping save the planet by using renewables , I’m saving hundreds on my electric bill! I would recommend to everyone in the world if I could !

7 years ago

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JK San Antonio, TX

Brio Energy managed my solar photovoltaic (PV) system installation from start to finish. They kept in constant contact, advising me about every milestone of the process. Their efforts included generating detailed system pricing and electrical capacity information, providing system payment options, and arranging for optimum aesthetic and functional system design. They further worked hand-in-hand with the installation company, arranged all inspections, submitted rebate paperwork with the utility company, and set up final system activation, along with customer follow-up. Thanks to their keen attention to detail and impeccable customer support, Brio Energy made the entire process virtually effortless for me.

9 years ago

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Evalyn Jannette Springfield, MA

I was very nervous about choosing the best solar company to work with for our homes installation. After choosing Brio Energy, I couldn’t be happier with our decision. Brio’s team was helpful and always responsive to our questions and concerns. It was clear that they cared about us and providing quality work for my home’s installation. Would definitely recommend using Brio Energy if you are considering converting to solar.

4 years ago

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Adrien Raine Phoenix, AZ

After much research we chose Brio Energy for our installation and we are so glad we did. Not only are they very professional but they also make you feel comfortable to ask any and all questions that come up so you feel completely confident during the process and after. Very happy with our experience with Brio Energy and highly recommend this company!

4 years ago Edited December 1, 2021

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Troy Robison Orem, UT

I was not planning on having solar at my house, until I had one of Brio's sales show up on my door. I was really impressed with his presentation, the company, and the benefits of having solar. I have had a great experience with everyone I have met with, talked over the phone with, and have had any encounter with. I would recommend them to anyone interested and not even interested in getting solar at their house. Troy Robison

6 years ago Edited September 14, 2021

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Al Soto Candler, NC

I recently decided to have solar panels installed on my home through Brio Energy. The sales process was smooth and both the sales reps and installers were very helpful in helping me understand the process. My favorite part about my new 8kWh system is that it didn't cost me anything out of pocket, I pay a small monthly bill that is less than what my utility bill was. No brainer.

7 years ago

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Robin Gallons Pleasant Grove, UT

I was a little skeptical about solar to begin with but my wife convinced me to meet with a rep from Brio. After listening to the initial proposal I began to look more into it and found that solar really would save me money in the long run. My wife and I decided to go solar through Brio and the process has been great. We have had a few road bumps with permits and our HOA, but the people at Brio were very good at keeping us in the loop and walking us through the process. Our panels are up and running as of a few weeks ago and we are already saving money.

7 years ago

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Jules E Charlotte, NC

I‘ve been very pleased with all of my dealings with Brio. I had a consultant come to my house and was impressed with the quality of information I received. From that point forward, everything went as planned, which was somewhat surprising to me, based on stories I have heard about solar installs from some friends who worked with other solar companies in the western US. As far as a local company in Charlotte, I think they are the best

7 years ago

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Michael Gall Provo, UT

Brio installed a 5kWh system on my roof; the entire process took us about four months from the time they knocked on my door to having operational solar panels. I began seeing savings as soon as my panels were up and running.... before Brio I was paying around $150 a month, and now I pay nothing to the utility company and have a solar system. Brio is great, I would recommend them to anyone.

7 years ago

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Adam Bailey Provo, UT

Brio was great! I've read a lot of other reviews here before I signed with Brio, and the problem, after talking to our solar consultant, was normally the city slowing the process down. So with that in mind, we signed up and called the city a few times to make sure the process went smoothly! We signed up earlier this year, the panels we're up on our roof within a few weeks! We're saving loads of money already on our electricity bill, and I'm excited to see what we start saving here in the hotter summer months!

7 years ago

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Reply from Brio Energy

Thank you for sharing your experience! We appreciate your understanding of certain limitations on system finalization due to city inspections and requirements! We're happy to hear that you're panels are up and running and that you're saving money!

Jul. 12th, 2018

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Jerom Ashford Provo, UT

Brio is pretty amazing. They are extremely competitive with product and price in an oversaturated market. They come out on top and have carved out a reputation for supreme customer service. They make everything easy for customer and employee. Cancellation is a breeze, and flexible. It's a safe and secure company to go for. They do such a good job at taking care of customer and employee alike it is amazing to see. Brio is the best company ever.

9 years ago

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Justin R. Arvada, CO

I just meet with the guys from Brio, they are more professional then any other solar company I have had in my home. They answered all my questions and even some that I didn't know I had. I would strongly recommend them to everyone! Thanks Brio!

6 years ago

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Corey Miller Provo, UT

Brio has really taken care of me. I had a little trouble in the beginning with some city inspectors, but after letting Brio know what was going on they did everything to make it right. Would highly recommend them to any friends of mine.

7 years ago

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Michael

This is the best solar company in Denver! Their customer service and sales consultants were very helpful and knowledgeable! I'm glad I had the opportunity to work with them and not, well some of the other companies around here that don't give a crap about their customers!!??

9 years ago

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Aaron Helme Minneapolis, MN

We are extremely pleased with the work done by the entire Brio team. From start to finish, someone was always available to answer my questions and I can’t thank Brio enough for making this process so easy!

4 years ago

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Meryl Nothwood

It was so comforting to work with Brio’s rep who was so informed and kind throughout the entire process. We were never left questioning anything. Marc really put us at ease and we are so happy we chose Brio to work with!

4 years ago

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Aaron Denver, CO

I went solar with Brio a couple months ago, and they were extremely professional and responsive to any questions I had throughout the process. I would highly recommend Brio to anyone looking to go solar.

6 years ago

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Molly Denver, CO

They were very professional throughout the process, and answered any questions that I have, and I consider myself to be quite hands on when it comes to projects around the house.

6 years ago

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Charlotte Sanders Provo, UT

It's been great working with Brio so far. Got the panels back at the end of March. I've been saving money since I got the panels turned on. I've been recommending Brio to all my friends!

7 years ago

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Jerry Merz Las Vegas, NV

Great customer service, awesome price on system. Great warranties, as well as the time to install was fast. Also we loved our energy consultant. Recommended them to my brother in law, and would recommend them to everyone.

8 years ago

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Mikael Foster Phoenix, AZ

Brio’s team was nothing but professional. Their rep was amazing at laying out every detail of the process and the entire process was very efficient and seamless.

4 years ago Edited December 9, 2021

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Becca Lexington, SC

The people with Brio Energy were very nice to work with they were so understanding and helped me and my husband make a wonderful decision for ourself by going SOLAR!!

7 years ago

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Reply from Brio Energy

Thank you so much for sharing your experience! Enjoy your panels!

May. 23rd, 2018

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robert mccurdy

They gave me lots of great options and turns out I found the perfect deal for me. The install was attractive and I'm savings all kinds of money over my previous energy bill.

8 years ago

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Berti Cordiner Ashburn, VA

I cannot say one negative word about Brio Energy! If you are interested in converting to solar then look no further. Brio was a great decision.

4 years ago

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Rupert Gooch San José, SJ

This company was so easy to work with. Their customer service was great and very responsive. My wife and I are very happy with using Brio.

4 years ago

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Sam Fraster Boulder, CO

System installed and operating for two years. Great product and $0 bill from Xcel. My rep was always responsive and communication was fantastic.

6 years ago

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Vincent Kunath Hendersonville, NC

Brio is an amazing company with a very smooth solar process. Thank you Brio for saving us and my mother thousands of dollars on our power bill.

6 years ago

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Kyle Shepherd West Jordan, UT

I had a very great experience with Brio Energy. They came to my house when planned and were very professional in the way they handled themselves.

9 years ago

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Elva Clemente Seattle, WA

Everything with this company went as smooth as can be. Working with Brio was a great decision. Highly recommend.

3 years ago

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Gino Hultgren Los Angeles, CA

Thank you Brio for your great work! We are so pleased with our panels and our experience working with your company.

4 years ago Edited December 7, 2021

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Meyer Bramwell Springfield, MA

They left us feeling confidents and excited about our new future with solar instead of electricity. Extremely pleased!

4 years ago Edited November 22, 2021

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Jacob Johnson City, TN

The people and team I have worked with have been super professional and top notch. So far, I have been impressed.

6 years ago

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Hamilton Marriner New York, NY

Great customer service, quality work and easy to communicate with. Very pleased.

4 years ago

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Rob beazizo Orem, UT

Installation was super quick. Way quicker than anyone else's company quote. Installers were great.

9 years ago

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McGlynn Holub Columbus, OH

Very positive experience working with Brio Energy. Highly recommend.

4 years ago

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Jose reyes Denver, CO

It is a very good company our panels for install right away with no issues

7 years ago

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Reply from Brio Energy

Thank you so much for sharing your experience! Enjoy your panels!

Jun. 6th, 2018

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nate Mt. Pleasant, SC

Low cost, and extremely helpful. System was complete in 4 weeks!

8 years ago

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Delia Ragland Mesa, AZ

Working with Brio was a great decision. I love our panels.

4 years ago