Big Dog Solar Reviews

If I could give zero stars I would. This company caused many leaks in our roof dur to the poor workmanship and not mounting them to the rafters. We have 39 panels has they are not the brand listed here. On 7/12/2023 a letter outlining the leak in our roof was sent via ups and signature required.  When tracked later in that week it was stated that the recipient had opted to pick up the letter at the ups store.  Then on 7/21/2023 got email notification that the letter had been return to the ups store it was shipped from dye ro Bigdog not picking up the letter in a reasonable amount of time, On 7/ 21/2023  Obtained  second address and what was listed  to be the current address and  resent letter  UPS. The following afternoon that UPS was unable to deliver the letter and asked that the correct addess be  obtained.  I double checked my info a verified  that  the  package had the same new address and called the UPS store for help. Christina at the ups store called the Pueblo west  ups store and at that time was  told that it was not an address Problem .  The letter couldn't be delivered because it required a recievers signature as proof of delivery. UPS delivery driver stated that there is no such company at either address therefore none could sign for it. Started doing a little research and called Big Dogz other corporate branches and locations in colorado and Idahoe only to get the same "no answer "  and automated message system that let's you leave a message that no one returned. We remembered that we had the phone number of the guy that oversaw the solar project and called him. Mike W answered the phone and we explained who we were and what our problem was and he informed us he No longer worked for Big Dog. Be then told us that he would reach out to some people from big dog he still had contact with and have them call us. Well we never got a callback from anyone at big dog. We sent Mike a text asking him if he could provide us with a good address for big dog and never revieved a reply. I reached out to the company that sold us the system at sun nerds and left a message with chase F and recieved no call back. is a rippoff, and a sham!!!

Very poor communication with company and was given wrong information. Not professional.