Big Battery Reviews

2.4

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3 User Reviews

2.4

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3 User Reviews

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Summary of Reviews

Star Rating

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3 Reviews

Review Breakdown

5 grade

33%

4 grade

3 grade

2 grade

1 grade

67%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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D Wilder OR

In short I purchased an inverter and a battery from BigBattery. Installed the two items. Had issues with the inverter from the start. 60+ emails and countless calls later I have an inverter that has almost completely stopped working and they now ignore me completely. Looking like I’m out $1200 on an inverter. Tech dept kept sending me the manual. Or talk to Growatt. Well they don’t seem to care either. Zero customer service. No one has made an effort to contact me to find a resolution. 🤷🏼‍♂️

2 years ago

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denise carey

They do not honor their warranty. I have been waiting for a year for a replacement. They do not return calls or emails.

1 year ago Edited January 23, 2024