Aptive Solar Reviews

I haven't committed to solar yet, and it felt refreshing to work with such knowledgeable solar reps. Even though solar didn't work out for my particular situation, Jackson showed obvious experience in the solar industry and stayed to answer all my questions. I would definitely recommend for anyone considering solar!

Working with aptive was simple and relatively pain free. I spoke with aptive after speaking with several other solar companies. The project management team communicates primarily via text, which is great because I don't have to worry about catching a phone call in the middle of the work day.

Super respectful and great with communication. I originally didn't like the idea but originally didn't like the idea until more information was shared with me.

The worst decision we ever made was to sign up for solar panels, especially with an Aptive Solar sales rep. We were told absolutely that the panels would pay for themselves and cover our electricity bills. This is a lie - no utility company in the State allows this. You generate the energy to the grid and then the power providers charge you to actually distribute that energy back to you. You pay for it regardless of what you generate. The only savings you get are cents for each EXCESS kWh you generate, and this fluctuates. Unfortunately, the panels were already on the roof by the time we worked out that we were scammed. And this was after MONTHS of problems and shoddy workmanship by the solar installers they signed us up with. I wish I had never signed up for a 35-year loan for these panels with this rep. We were lied to, and now we're paying MORE per month than we were before because now we're paying our electricity bill and paying for the panels; roughly DOUBLE. STEER CLEAR, don't be scammed like we were. Absolutely disgraceful.

A salesman with Aptive Solar sold us solar panels through a dealer program with MC Solar. MC Solar subsequently went out of business and Aptive Solar responded by telling the saleman to "GHOST US". Even going as far to issue a Cease & Desist to the salesman ands team, and fire them as well. I personally reached out to the company and the Florida Regional Manager has still not returned my call. It is absolutely disgusting that they are going to be allowed to continue selling solar contracts when they neglected the ones they have sold already. Don't get stuck with $50k in debt and roof decorations like I did.

Aptive Solar approached us about buying solar panels in May 2022. They were working as a lead generator for Shield Energy and Everbright (a finance company). The sales rep, Collin W, had us sign a contract with Shield Energy and Everbright on May 23, 2022 for the installation of solar panels and financing of the project. The panels were finally installed on August 5, 2022, but as of today, February 18, 2023, they have still not been hooked up to produce power for our home. Nonetheless, we have been getting bills from Everbright since September. Once the panels were installed, Aptive Solar quit talking to us and told us we needed to speak with Shield Energy for any updates. If you want solar panels that actually produce electricity for your home, try another company. Aptive Solar will sell you a package, but leave you hanging.

DO NOT USE THIS COMPANY. I signed my contract June 6th of 2022 and it is now February of 2023. Install occurred after months of waiting and no contact from the company. I have beed told they are waiting for inspections to be complete and have had been told 2 different dates the inspections were to be done that came and went with no contact or information from this company. It is a battle to get a hold of them. The customer service lines rings and rings until finally a machine picks up and asks for a message that you might as well be yelling into space as I have never received a call back. The system is not on and I am now paying a monthly bill for it. I feel duped, lied to, ignored, and anything else you can think of. Please for the love of god avoid this company.

Stay far away from this Company!! This is an update to a previous review. Aptive Solar "sold" me on solar panels in May 2022. They were a lead generator for Shield Energy and Everbright (a finance company). The sales rep, Collin W, had us sign a contract with Shield Energy and Everbright in late May, 2022. In June, 2022, Shield slapped solar panels on my roof. It is now MAY 3 and I still have not passed county inspection! Closing in on ONE year. The installation has been taken over by Aptive's "in-house" installer called Ambia Solar. Ambia inspected and said it is a mess; wrong wire was used, shoddy installation, bolts missing. I have NO TIMELINE FOR COMPLETION. Avois Aptive, Shield Energy, Everbright Financing, and Ambia Solar AT ALL COSTS.

I wish I could rate this company 0 stars. Their salesman sold me a bill of lies and exaggerations about the system that is now installed, and has ignored my calls since August. You can’t even find other numbers to call on their website. I’m not sure if the whole business is trying to defraud people into installing solar, or just the salesman I dealt with. Either way, steer very clear of this company, unless you want to be sold a bill of lies.

OMG, I wish I have see these review before I sign my contract. It have been installed for 3 months and it has not been inspected by the city nor apply for Edison. Who runs this company?