AMP Smart Reviews

3.2

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54 User Reviews

3.2

star star star star_border star_border

54 User Reviews

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Summary of Reviews

Star Rating

3.2

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54 Reviews

Review Breakdown

5 grade

50%

4 grade

3 grade

2 grade

1 grade

43%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Sarah Ellis

I am very pleased with the system and appreciate that the few issues that did arise during the installation were resolved to my satisfaction. The sales agent was honest snd straightforward in all our dealings. Thank you.

1 year ago

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Verified Customer

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Chris Robertson (Chris's Workshop)

The whole process was very easy. I was approached via a door to door salesman who i almost sent away. However i've been curious about solar panels so i spoke to them. After figuring out specifics like energy savings and price i was sold. The installation process was super quick too and it was pretty neat seeing my solar panels go up. Overall a great experience and would recommend to anyone lookong to go solar

1 year ago

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Sheron Keeling Winston-Salem, NC

I am very impressed with the customer service representative Jacky. She is patient, reliable, trustworthy, hardworking, compassionate, knowledgeable and understanding. She has responded to my concerns and addressed my issues. Jacky is a asset to Amp Smart, they need more employees like her and Jacky enjoys her employment. Thank you, Jacky, you are the BEST!

2 years ago

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Verified Customer

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Rose Ulrich

Professionalism and pride represented from first contact...at my door... to installation...to service! Valuable product & trustworthy company !

1 year ago

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Verified Customer

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Andy Lucas

Outstanding service and support. The team who installed and set things up were superb! They answered all our questions, explained everything, and made suggestions that improved the overall experience. We couldn't be more pleased!

1 year ago

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Verified Customer

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Tony Williams Lexington, NC

Once you sign a contract the reps seem to sever ties with you and don’t follow up to see how your system is working for you. This occurred with the security system and solar panel installations. I can always call the company if I have a problem so this isn’t that big of a deal, it was just something I noticed.

2 years ago Edited March 6, 2024

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Elaine Smith Vidalia, GA

Called in about a Certificate of Insurance on my Alarm System. The CS representative was very knowledgeable, personable, and went above & beyond. CSR is the “face” of any company. I give this experience and Rep. 5 Stars!!

2 years ago

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Marshall Johnson Indianapolis, IN

Representative Justin D was very informative and answered all my questions . Got the panels installed in January , looks great . Offset was 75% but I haven’t gotten a utility bill yet . Installation was 7 hours long . The master electrician was a great guy . So far so good

2 years ago

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Chris Baker Santa Ana, CA

Everytime I call support they are able to handle my problems quick. I love when I dont have to wait on hold for over 2 minutes and get my issues resolved quick! Thank you

2 years ago

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Verified Customer

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DONNA BAKER

Quick delivery and installation. Cleaned up well after installation. Very pleased with solar panels - have REALLY cut electric bills!

1 year ago

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Verified Customer

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Mona Cooper

I love the customer service. The techs were all very polite n clean. They explain every step. I highly recommend AMP Smart

2 years ago

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India Williams

Aidan assisted me with good customer service willing to go beyond the call of duty to make sure I got a reasonable appointment.

2 years ago

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Verified Customer

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John B

The efficiency of the plan and installation.

1 year ago

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Verified Customer

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Lin Edward Yuba City, CA

The team that came to install the solar panels were very polite and helpful in answering the questions my husband had.

2 years ago

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Verified Customer

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Austin Collins Atlanta, GA

Very patient and flexible with my schedule, would have never gotten solar if it wasn’t for them.

1 year ago

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Carlos Martinez Rancho Cucamonga, CA

Jackie was very helpful and I enjoyed doing my transaction efficiently. Thank you.

2 years ago

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Carrie Parliment Antioch, TN

I'm giving five stars for Meryl's help in Technical support she helped me with my system

2 years ago

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Amanda Coleman

Love the customer care! Good product and people to work with!

1 year ago

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Andy Zarate Rosamond, CA

I do like the service with the cameras system and best customer service

2 years ago

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Melissa Loeffler Noblesville, IN

Very helpful! Tyler fixed my problem after the first person could not.

2 years ago

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Verified Customer

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hongxia guthrie Bowling Green, KY

Very easy system to work with and reliable too.

1 year ago

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Norma Sizemore

They were nice and fixed my problem efficiently

2 years ago

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Garcia Chavis Chula Vista, CA

Quilt of the equipment. Great customer service

2 years ago

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Kim Wilhite Green Hill, TN

The quality of products and service are wonderful.

2 years ago

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Octavia Milligan Mt. Pleasant, SC

Thank you Shawn fir your excellent customer service . 👏

2 years ago

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Jackie Boone Louisville, KY

They solved my problems and issues were resolved.

2 years ago Edited November 8, 2023

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Doug Driggers Charlotte, NC

Liam was great. Helped fixed an issue…,,,,

2 years ago