AMP Smart Reviews

My Enlighten app constantly reports gateway meter measurement errors and I can’t get anyone to fix it. I have called many different times, am always told a date someone will be there and they never show up and never inform me. On the day of “monitoring appointment” the error stops for a couple days. The techs never let me know they are there despite my requests, so I never have a chance to ask any questions. The numbers on my Enlighten app do NOT ADD UP. Example: 28Feb I produced 4.5kW, used 1.5kW, exported 10.0 kW and the app reports 100% grid dependence. And nobody wants to fix it, apparently. Maybe this review will get someone’s attention and overhaul my experience with your company. So far I keep getting lied to about service dates and put off until “scheduled monitoring appointments” that are apparently failing to address the issues. Note: it isn’t David F’s fault (salesman)