AMECO Solar & Roofing Reviews

Do not sign up with this company! We signed a contract with them in July. Before signing they are very happy to talk to you. The sales people call every day and bring in engineers if needed. After signing things change rapidly. They assign a project manager who avoids you as much as possible, answers questions only by email with short, confusing answers. The person who did the site survey didn’t put panels on the south facing roof because of too much shade from trees. However the trees had been removed. Now they will not give us a date for installation. We are very sorry we have a contract with this company!

I signed a solar panel installation contract with Ameco Solar in the end of October 2019. According to the contract Ameco had to get all permits and approvals by the mid of December 2019. I planned to install panels by the end of 2019 to get 30% of the Federal incentive. Whole November I emailed them asking if everything is fine and smooth. I did that because I did not feel any activities. Often they did not reply, but when they did they confirmed that everything is good and no reasons not to have panels installed by the end of 2019. In the mid of December when they passed a deadline I asked them again. It turned out that they forgot that I live in HOA area and they have to get an approval from HOA. Also it turned out that they didn't have a city approval. They started promised me that very very soon it will be ready. It was clear for all of us that panels won't be installed in 2019 at least because there was no chance to get HOA approval in Christmas period. I asked them in the end of 2019 that due to the contract breach I want to break the contract and please return my $1000 deposit. And even at that moment (2 weeks after the deadline) they did not get the city approval. They said that since they did some job (drawings) they can't return me my deposit even in case of they breached the contract! I prepared documents to file a small claim and in the end of the January they informed me that they got all approvals, let's proceed. The end of the January, 7 weeks later!!! They had a few attempts to submit drawings but looks like the city returned them papers, though my project is super simple. Right at this moment I notified them that I will sew them and only that helped to get my $1000 back. Amazing! Everyone can fail, but after you failed you can still try to resolve a conflict well. But not Ameco Solar! No one can return me my my time and loss of 4% Federal incentive difference.

My system completely stopped working, and they have failed to provide any service. They do not return calls. When I have reached them, they promise to call back but never do. They cited their long history in the industry as a selling point promising reliable service, but they have not lived up to that at all.