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AM Sun Solar Reviews

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137 User Reviews

7.0

Overall Score

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Summary of Reviews

Star Rating

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4.4

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137 Reviews

Review Breakdown

5 grade

74%

4 grade

9%

3 grade

7%

2 grade

3%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Rosa Struthers Lockwood, CA

I have called numerous times regarding a quote for two extra panels. We spent $44,000 on a solar system and cannot get a call back. I’ve called at least 6-7 times and I’m told each time someone will get back to me soon. I never get a call. I’m done. It’s a shame because we had excellent service while we were spending so much money, but now nothing. I would have given a rating if 10 at the end of December but not I’m just disappointed to the point I’m reluctant to refer AM Sun Solar.

4 years ago

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Anonymous Templeton, CA

We had no communications whatsoever coming from them to us. we wanted to know an update on where our system was when it was going to be installed when the meter was going to be changed out the status of our rebate all of that none of that was communicated.

4 years ago

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Phalen Soto San Miguel, CA

There solar work and staff was professional. What really got me was when I signed up there was a promo gift that I never got. I asked several times for it. Then I referred another customer and I should have received a cash bonus from that and never got it. They don’t keep their marketing promises.

4 years ago

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Kathy Atascadero, CA

Time of installation. I understand there is a shortage of batteries but I had to keep calling to have the gateway installed so when the batteries arrive the location would be prepared.

4 years ago

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B Roberts San Luis Obispo, CA

The sales person was incompetent he misrepresented the number and facts and was not able to do the job that he was supposed to do.

4 years ago

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Anonymous San Luis Obispo, CA

The installers did quality work, coordination with the office was horrible and they had a hard time scheduling anything. I felt they didn't listen.

4 years ago

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David G. Evers Atascadero, CA

Lack of response to my request for answers regarding the battery backup we "purchased" a year ago.

4 years ago

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George

They did the installation and such and they've been pretty good about following up.

4 years ago

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Rick Arroyo Grande, CA

Customer service doesn't return phone calls when you have a problem.

4 years ago

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