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1Solar Reviews

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Star Rating

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4.2

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59 Reviews

Review Breakdown

5 grade

69%

4 grade

15%

3 grade

2%

2 grade

0%

1 grade

14%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Nina Bieker

AWEFUL AND THEY LIE. Nothing is as I was told. WAY overpriced and I still pay hundreds of dollars to the Power company. I was told that there were no need for more solar panels when in fact they did not even put up in the spots I was told and IT DID need more panels because the panels I got did not cover even half of the amount they should have. The only thing they did correctly was install quickly but that was just so they can start billing. FRAUD

4 weeks ago

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Jennifer Gore

The salesman told us if we needed to reroof, they would remove and restall 1x for free... Nope, they wanted $8,000. They did a crappy job installing the control panels and wiring, and had to redo that, leaving holes all over in our siding. They destroyed sections of the roof under the panels. We had to remove our solar 3 years after install, to reroof. One of their technicians took a LITERAL CRAP on our roof, under the panels. (I have pictures to prove it). They have been a joke from the beginning. DO NOT USE THESE GUYS!

6 months ago

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John W Denver, CO

Don’t do it, Don’t do it, Don’t do it! This is by far the worst experience with a company I have ever had. I’ve been dealing with solar1 since April… solar panels still not operating and it’s September! I’ve talked with several customer service reps, Michelle H and Matt S and still NOTHING! Nobody can give me answers! This is ridiculous. I’m about to start paying through my loan and panels are not operational….. Again since APRIL. The absolute worst communication. My friends and neighbors went with other companies and as an average they had their panels up and running within 4 weeks. Not solar1….we are going on 5 months!!! 100% unacceptable! Do not go with 1solar! If I could leave negative stars I would.

3 years ago

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Disappointed customer Las Vegas, NV

This company is an absolute deceiving nightmare! I would never ever use them if I had the opportunity again! It started off with their sales person Craig S., he came off as the best guy in the world, turns out he was the biggest liar in the world! They tell you that you are going to get a ton of money back from your income tax return because of the solar panels... Which is part of their trick to lure you in...& in reality you don't even get a 10th of it back! When they installed the solar panels... They literally broke over a 100 roof tiles, They refused to replace all the tiles that they broke even though I had surveillance cameras on my house in it shows them breaking the tiles! They failed the 1st city inspection.. They are the worst company I have ever dealt with in my life! If you getting solar panels beware! And now I'm looking at the submit button for this review, and the only option is to hit the word amazing! So just info for you... I do not find this company amazing at all, it's just another one of their tricks!

4 years ago

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Chad Wells Salt Lake City, UT

Stay vary far away from this company. The installers missed 60% of the truss anchors that hold the panels to the roof, On top of that they LEAK. They have no workmanship warranty at all. If you read this and still work with this company. YOU DESERVE EVERYTHING COMING TO YOU. ALL OF IT. THIS IS A REAL WARNING TO HELP PROTECT THE CONSUMER. Check out every review of every company you get quotes from, and do it in front of them and talk to them about it. Then you'll know the real P.O.S. sitting in front of you or not. Good luck for you all, your gonna need it.

2 years ago

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Douglas Jones Boulder City, NV

I have not see any change in my electric bill. I honestly do not believe my pana S were installed properly . It’s that or they didn’t install enough panals for my home. Also it harder for me to get someone to respond to me in this issue. So now I am paying for an install that doesn’t even work so to make a long story short instead of savings all I have done is add another bill to my already financial low status.

2 years ago

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J C

They keep dropping the ball over and over again forgetting to schedule me. The build has been completed since January and they forgot to schedule the final inspection. They finally got the final inspection done 2 weeks ago and it failed. Haven’t heard from anyone about getting the electrician out to fix the problem. I signed nearly a year ago. This is a joke.

2 years ago

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David Lamarca Las Vegas, NV

The person that sold it to me was fired I am short by 3 panels and they won’t give it to me My energy bill is higher than before and now I am having to pay almost twice as before DO NOT GO TO THEM There is your WARNING

2 years ago