Buckshot Exteriors
Is This Your Business?Author: Kaitlyn Short
Starting as a small, local roofing contractor in 1979, Buckshot Exteriors now also provides siding services to customers in 26 states in the U.S. Buckshot Exteriors is proud of its local roots and tries to maintain a small business quality of customer service along with the services of industry experts. Its mission is to provide an easy installation process for its customers.
Top Ranked Companies
The Good
- Customer Support
Customer Support
For a company that provides siding services to 26 different states, a 24-hour service guarantee is outstanding. This is especially important for customers who are looking to repair or replace siding damaged by natural disasters and other emergencies. For customers who have questions about any Buckshot Exteriors service or product, its call center is open day and night.
The Bad
- Weak Online Presence
- Undisclosed Information
- Sparse Product Information
Weak Online Presence
Buckshot Exteriors does not have a strong online presence. Because of this, it can be difficult for customers to obtain much information online without calling in or emailing. Though Buckshot Exteriors has an account on Google+, it has never been used to post about its services. Additionally, its Facebook page hasn’t posted in over a year and a half.
Undisclosed Information
Looking for a company that provides siding services is made even more difficult when most companies withhold information. Buckshot Exteriors does not provide information regarding possible warranties, contract lengths, or APR finance rates. Without this information, consumers can have no initial idea about pricing.
Sparse Product Information
On its website, Buckshot Exteriors provides only two short sentences about its siding services. It details the purpose of siding on homes and then states that a variety of different styles are offered. There is no link from the siding information to a place where customers can view examples of siding products.
The Bottom Line
It seems that the only thing Buckshot Exteriors has going for it is the emphasis it places on good customer support. Without much customer feedback, pricing information, warranty information, contract lengths or clearly listed siding choices, we find that Buckshot Exteriors has little chance of impressing customers. We do not recommend customers choose Buckshot Exteriors for their siding needs.
