Name: Verizon Fios TV
Rating: 3.4

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Jill Nilson Alpine, UT

We had Verzion for several years but then had to change servie because of the poor reception we began to have in our area and then they kept telling us that they were fixing it and after of year of hassling them we finially got someone that told us the truth and said they were not actually fixing the problem. So we left them.

6 years ago

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Jordan Priest West Jordan, UT

Verizon is king and they know it. Fortunately, there are not frequent issues, but when there are, you'll be very respectfully told there is nothing they can do. Customer for 15 years

6 years ago

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Drew

They lie. At point of sale I was told my payment was locked in, would not go up. A year later it has gone up. Their customer service is awful.

2 years ago

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Mary Hardy Charlotte, NC

We have had verizon Fios for over 12 years. We have been very happy with their customer service.

3 years ago

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Leora Tucker Winston-Salem, NC

You sign up for an annual contract and they infest your prices every month and state they have no record of your contract or the representative erred with their price quote. Then they think you need them. No service is brute than any service with them.

3 years ago

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Jack Lambert Salt Lake City, UT

Installer came and couldn’t use the already created holes from another company. They would have had to drill through the house again to put their stuff in.

3 years ago

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ashley Coram, NY

Different packages available to fit your budget, pricing is always fair and customer service is attentive

3 years ago

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Brian Johnson Newport News, VA

I love fios! The internet connection is fast and awesome, I have quite a few devices so it works well. The cost is pretty good too.

4 years ago

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noahemm White Plains, NY

Great service but a little pricey. I think they need to lower their fees and taxes then they would probably be the best in the game

4 years ago

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William coco Bellmawr, NJ

So far so good better picture and faster service with Fios than Comcast and the price is better and internet is faster.

4 years ago

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Nayankumar B Trivedi Princeton, NJ

Good, quality of TV of internet, Tv, and phone service package. company. Easy to reach and provides great service.

4 years ago

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Michelle W Coraopolis, PA

I had fios tv for a brief stint. Like all big cable companies they are over priced and there are plenty of cost effective alternatives out there nowadays.

5 years ago

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Bethany Simko Pleasant Grove, UT

Verizon is a household name and my family is loyal to them. They offer incredible service and reach far

5 years ago

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Tiana Pleasant Grove, UT

It works really great when just one person is using it at the same time. If 2 or 3 people are using it then it starts to slow down

5 years ago

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Lorraine Fordham Silver Spring, MD

Adequate. Expensive. Picture quality very good about 90% of the time, but does lose signal,on occasion.

6 years ago

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Cheeter Karnas Montclair, NJ

Way To costly, system times out at times :programs you get and pay for are not there and when you want an extra channel you have to by a bundal.

3 years ago

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Roberta Profitt Marcus Hook, PA

Have been in a contract. I must have hundreds of channels but only watch about 3. Overpriced, internet is terrible. You can't get anyone on the phone.

3 years ago

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Pearl Li ,

Really fast internet and really good service. Did not have a problem at all reinstalling after a long distance move.

4 years ago

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Victor Kyler New Castle, DE

I have always had good service from Verizon. I only wish their pricing was a little more reasonable.

4 years ago

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Devin Gwynn Oak, MD

Awesome service I recommend this to family and friends . I have been very satisfied.

4 years ago

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Vantresa Scott Annapolis, MD

Not a cost effective service. Too pricey for the line up of channels. Most of the channels for the package I had were garbage.

4 years ago

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Amir Hussain New Castle, DE

Currently use Verizon Fios TV and have no complaints. We have easy access to all of our channels

4 years ago

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Lesa Stewart Saint George, UT

This has changed are entertainment game in our house. We can get everything we want to watch. We also love th phone. Service.

5 years ago

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Ariana Cruz Saratoga Springs, UT

Verizon has good customer service and provides me with great shows and movies to entertain me and my family.

6 years ago

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connie Sausalito, CA

Much better customer service than Comcast

6 years ago

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Don Dunagan Camillus, NY

It's a bit pricey with phone, high speed internet and cable. But the picture quality is amazing

3 years ago

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Joyce Smith Smithfield, VA

Quality service, good package deals, good pricing compared to others.

3 years ago

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Bill Owens ,

Expense and online service is too slow, limited live rep. Overall chat is better

4 years ago

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Nianchi Jeanette Tillman Hollis, NY

I enjoy Verizon Fios TV. It offers good service and a variety of programs I enjoy.

4 years ago

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Mark Lawrence Dundalk, MD

Excellent service Wide variety of choices

6 years ago

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Deborah Ramsey Sterling, VA

When you are watching a tv movie or any movie on a cavole channel it is so much like watching a Blu-Rs

6 years ago

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Michael Blount Haymarket, VA

Verizon can be relied upon for ONE thing: sending out a bill. Otherwise, they're useless

6 years ago

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Ana Pagan New York, NY

Love my TV looks beautiful. Service quick

3 years ago

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Kidane Habte Woodbridge, VA

Verizon Fios is a good service and low cost monthly.

3 years ago

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nicholas courtway

Verizon FiOS as good service and very reliable

3 years ago

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Tony's Babygirl Staton MO

Did not like the hidden fees or limited coverage

1 year ago

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Randal hyde Springfield, MO

I used Verizon for satelite tv and was not impressed. The cost was high and the service was sub-par.

6 years ago

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Nathan Johnson Palmyra, PA

Service is fine but costs significantly spike after promotional period

6 years ago

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Tatiana Bloomfield, NJ

Good company and working hard for their customer.

3 years ago