Attention: Prism TV is no longer offered.
Due to market trends in video content, CenturyLink no longer offers its cable TV alternative package, Prism TV.
CenturyLink Prism TV began in 1930 when William Clarke and Marie Williams purchased the Oak Ridge Telephone company, and it has expanded into a multinational communications and data services company. The company uses a fiber-optic network, providing its users with fast and effective streaming services that separate it from other cable and satellite companies. Users can enjoy both local channels as well as sports programming in HD.
Prism TV subscribers can use the app at no additional cost. With the app, customers can watch and stream live TV, view On-Demand programming, manage and schedule DVR recordings and use the app as a remote. Customers can download the Prism TV app on their smartphone, tablet, Kindles, Roku players, and Roku TVs.
Since CenturyLink is offered to current Prism TV customers, there is not a lot of information about what’s offered. However, The 2019 Prism TV package pricing is as follows:
Preferred STARZ and Showtime
Preferred HBO and EPIX
Of course all rates, channel line-ups, terms, etc. are subject to change.
Customers with the Basic, Essential, or Complete Package may want to add on premium channels to watch their favorite shows. Here are Prism TV’s premium channels:
CenturyLink allows customers to bundle their internet, TV, and phone provider and in return, pay less on their monthly bill. Since Prism TV is no longer offered to new customers, they are directed to bundle their CenturyLink internet with DIRECTV®.
DIRECTV® offers plenty of premium channels (HBO®, STARZ®, SHOWTIME®, and Cinemax®) but they are more popularly known for their Sports Pack — where fans can purchase NFL SUNDAY TICKET, NFL SUNDAY TICKET MAX, MLB EXTRA INNINGS®, and the MLS Direct Kick™.
As with all service providers, customers agree to a contract and if they do not follow the agreement are subject to certain fees. Prism TV customers may experience the following fees.
Internet Installation: For customers bundling and getting internet with their TV services will have to pay for a Standard Tech Install. This is a $99 one-time charge.
Early Termination Fee: Up to $20 multiplied by the number of remaining months in the current term commitment (up to $240 max).
Equipment Fee: CenturyLink equipment (set-top boxes, remote controls, etc.) needs to be received within 30 days after termination or cancellation of service. Charges may be applied for any unreturned/damaged equipment.
Modem: A CenturyLink modem will cost $10 per month if leased or customers can select a one-time purchase for $150.
Set-Top Box (STB): Customer must have a CenturyLink provided STB to watch TV. For the Prism TV Basic, Essential and Complete packages, a $9.99 monthly recurring charge will apply for the first STB; for Prism Preferred and Premium Packages, the first wired STB is included in the Package offer.
Prism TV’s site states, “Depending on services you select, these CenturyLink surcharges may apply: Internet/Broadband Cost Recovery Fee; Prism Local Broadcast Surcharge; Prism Sports Network Surcharge; Non-Telecom Services Surcharge; Subscriber Line Charge; Long Distance Line Charge; Access Recovery Charge; Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee.”
Although, new customers who sign up with CenturyLink and go through DIRECTV for their service provider are subject to DIRECTV's fees.
The fact that CenturyLink is directing all new customers to sign up with DIRECTV and not Prism TV is a sign that the service is likely going to be discontinued. While previous Prism TV customers were allowed to stay on their plan, it could be sooner rather than later for Prism TV.
Because so many of its customers have been choosing to cut the cord — referring to the process of cutting cable connections and switching over to over-the-top (OTT) service provider or an over-the-air (OT) broadcast. Those looking into Prism TV for their entertainment needs should probably look elsewhere. The company has stopped expanding its TV service and isn’t taking any new customers. Instead, the company is directing new customers to DIRECTV for their television service provider.
Jim Stewart Queen Creek, AZ
4 years ago
Brinley Knowles Smithfield, UT
4 years ago
Rashida Laumatia Saint George, UT
4 years ago
Dewey Jersey City, NJ
6 years ago
B A Hooper Mesa, AZ
1 year ago
Adriana Diaz American Fork, UT
3 years ago
Tysen Rohner Gilbert, AZ
4 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.