Orby TV Logo

Orby TV

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6.3

Overall Score

LAST UPDATED: March 2nd, 2021

In 2019, a team of TV industry veterans launched Orby TV with hopes of bringing back trust, transparency, and integrity to the market.

Orby TV is a satellite television service that requires no contract or credit check. The company follows a prepaid, pay-as-you-go model. Orby TV’s most popular package is only $40 per month and local TV shows and stations are always free.

During September of 2019, Orby TV announced a partnership with Eutelsat as its official satellite partner while at the IBC Show in Amsterdam. Shortly after this announcement, it also announced a partnership with Globecast as a broadcast solutions vendor in October 2019.

Orby TV is currently available to the 48 contiguous United States.

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The Good

  • 30-Day Risk-Free Trial
  • Simple Setup
  • Eliminating Long Contracts and Fees
  • Local TV Antenna
  • Premium Channel Options

30-Day Risk-Free Trial

Currently, Orby TV is offering a 30-day risk-free trial. Customers who order the Orby TV satellite system can try it out and if they don’t love it, Orby TV will give them a full refund on the equipment and professional installation*.

Simple Setup

Getting started with Orby TV is a fairly simple process. All consumers have to do is purchase an Orby TV Receiver — which can be found on the company website for $100 or from a local Best Buy. The Orby TV satellite dvr service upgrade is available for $200 plus taxes and allows up to 100 hours of HD recording.

Upon receiving the equipment, customers can schedule a professional installation for $150. For those who prefer not to pay installation fees, Orby TV has a self-installation kit that is available for $70.

After that, Orby TV encourages customers to sit back and enjoy a lifetime of savings.

Eliminating Long Contracts and Fees

Orby TV has done away with long contracts. Customers don’t have to worry about being locked into a two-year contract with a low initial price but then have to deal with an outrageous price hike for their second year.

Orby TV allows customers to pay month to month for their service and customers can pause or cancel at any time.

The majority of TV providers charge a monthly rental fee for any equipment. This often can cost around $10–$12 per month per room. Orby TV has eliminated this recurring fee and instead has customers buy and own their equipment. Orby TV also does not have any reconnect fees or late fees.

Local TV Antenna

Orby TV includes an outdoor antenna with the Orby TV satellite dish. The antenna simply attaches to the dish and brings you local TV channels for free. Additionally, Orby TV’s on-screen guide combines the local channels with the satellite channels.

Premium Channel Options

Orby TV customers can add on premium channels to their base TV package. For example, adding the HBO channels will cost an additional $18 per month, while the STARZ premium channels will only cost an extra $9 per month.

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The Bad

  • Weather Interference
  • Professional Installation Recommended
  • Installation Cost
  • Sports Channels

Weather Interference

As with all satellite TV providers, Orby TV’s signal and reception can be hindered by the weather. Customers who live in an area with a lot of rain, snow, or wind gusts may have trouble with a satellite TV provider.

Professional Installation Recommended

Orby TV strongly encourages customers to have their equipment installed by a professional.

However, the company does offer a Self Installation Kit that comes with a satellite dish, outdoor TV antenna for local television, and mounting hardware.

While many consumers may gravitate toward the Self Installation Kit to save money, they should be warned that previous installation expertise is required. It also states that consumers will need to provide their own tools and cabling.

Additionally, choosing the Self Installation Kit will void the product warranty and the one-year service warranty that is included with the professional installation.

There is also a $40 restocking fee if the Self Installation Kit is returned.

Installation Cost

Orby TV’s standard installation price for one room is $150 and each additional room is $50 (plus the cost of an additional receiver/DVR).

While installation costs are fairly common throughout the entire industry, there are a few companies that will waive the installation fee or only charge customers an activation fee.

Sports Channels

Unfortunately, Orby TV does not offer as many sports channels as its competitors do.

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The Bottom Line

Overall, it seems like Orby TV is a decent option for consumers who aren’t quite ready to cut the cord but want to save on their monthly TV bill.

The satellite TV provider only offers two packages but they are reasonably priced. Both have a decent channel lineup and a number of premium and HD channels are available. Additionally, users will get a TV antenna along with their satellite dish allowing them to get local TV stations for free.

However, Orby TV’s biggest selling feature is the fact that users don’t have to sign a two-year contract. Customers pay month to month and have the ability to cancel anytime without a plethora of fees.

Nonetheless, there are a few downsides to getting a TV subscription with Orby TV. Although the company does its best to cut down on unnecessary fees, users can’t escape them altogether. Customers will have to pay an installation fee of $150 (for the first room, $50 for each additional room), restocking fees (if equipment is returned) and a DVR service fee — which is $4 per month with a programming package and $12 per month just by itself.

As with all satellite TV providers the service will be affected by the weather. Those who live in areas with extreme weather conditions may experience more signal and reception issues than those who live in a temperate region. Additionally, local channels will vary by location. Read our verified Orby TV reviews below to learn more about the customer experience.

 
 
*Risk-free trial offer valid for equipment purchases and rental. Offer only available by phone. Offer valid only on professional installations, self-installation kits not included. You must call Orby TV customer care within 30 days of activation to receive a return authorization (RMA) and prepaid shipping label. Return your Orby TV equipment in like-new condition to receive a full refund. All returns require an RMA. Monthly programming not included in risk-free trial and is not refundable. All marks are property of their respective owners.
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Star Rating

2.6

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58 Reviews

Review Breakdown

5 grade

33%

4 grade

5%

3 grade

3%

2 grade

7%

1 grade

52%

Sentiment Criteria

Value

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Quality

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Service

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Pepper Mt. Airy ,

I'm not sure what these bad reviews are about, but Orby tv explained exactly what they were about and everything they said was true. They had set prices and the channels they showed. I was highly satisfied got more channels they I ever did with any other satellite company I dealt with. No they didn't have a lot of sports, which I didn't need,but they didn't do this tier thing either, splitting channels and making you pay according to the tier you have, now I know its a scam by others like Directv and Dish because Orby did not split their channels. They only thing you had to pay extra for was the movie channels. What was more impressive you paid for your boxes and owned them right out, they didn't make you continously pay for the boxes as long as you had the account, no matter how old they got. These satellite companies are ripping us off and Orby was a different kind of satellite that saved you money from buying sticks for your tv's. I want Orby back in service forget a dish and directv, they probably are doomed once people continue with the firestorm, Philippines, etc.

1 year ago

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J R Brenham, TX

Saved a bundle with the installation special Orby is offering through 3/29 and the offering is really good (would be GREAT if the standard or additional programming package included USA!). The antenna for OTA channels isn't a quality HD antenna (could only get 20 or so locals, while a premium antenna I have on my RV and now use gets 66 channels!). The biggest drawback is the installer would not take the time to explain how to use all the features of the remote, and there is no guide explaining the equipment either. All in all, it is a good system that works well depending on your location and sure beats the cost of DISH/DIRECTV or cable. The DVR allows you to watch one channel while recording another, and seamlessly meshes your OTV channels into the Guide and remote.

2 years ago

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Sadie Kennedy Dallas, TX

I love Orby TV. Installation was by DirecTV as a contractor for Orby. Having a stronger antenna for local channels is wonderful. I was with Dish when it first started in Seagoville (surburb) of Dallas, Texas and then with DirecTV for about 20+ years That was when the above companies cared about the customer. Now its just the money. Orby feels just like those beginning days of the above - not a lot of channels YET but those that they have are quality channels. I believe them to care about customers. The negative reviews look like, in the reading of them, to be growing pains for Orby and by the time they got to me everything was roses. Plus I got in on a special they had going and got all startup costs for 1/2 price. I'm someone who sticks with a company when I choose to go with them and I'm very proud we now have a satellite company that I can really love. Thanks Orby for sticking your neck out for customers. Sadie Kennedy, Seagoville, Texas

2 years ago