Frontier

• TV Services
• Picture Quality
• Bundle and Save
• Frontier Mobile App

TV Services

Customers can choose either the multi-room Enhanced DVR Experience or the Premium Experience*.

Customers can expect the following features from the Quantum TV Enhanced Experience:

• Can support 5 TVs
• Record and store 150+ hours of HD programs**
• Record up to 6 programs simultaneously***
• Control live TV on up to 5 TV’s with set-top boxes
• 1 terabyte of DVR storage

While the Enhanced Experience is great for a smaller household and the average TV watcher, the Premium Experience is great for those with a large household and TV buffs.

Consumers can expect the following features and specs with the Premium Experience:

• Can support 10 TVs
• Record and store up to 300+ hours of HD programs**
• Record up to 12 programs simultaneously***
• Control live TV on up to 10 TVs with set-top boxes
• 2 terabytes of DVR storage

Picture Quality

The company assures customers that they’ll get 100 percent HD picture quality.

Fiber-optic connections are composed of millions of tiny strands of glass that transmit data packets, and are therefore less susceptible to noise and static and unlike satellite TV the picture quality is less likely to be interrupted by bad weather.

Bundle and Save

Bundling internet and TV services is almost guaranteed to save consumers money no matter which company they choose. However, there are a few perks to bundling Frontier Communication’s Vantage Internet and TV. Consumers that bundle will get Frontier Wi-Fi Everyware —this means that a Frontier technician will come to a home and ensure that the equipment is correctly set up and optimized for the maximum signal strength. Consumers will also get 24/7 tech support and free installation.

Additionally, Frontier’s internet service is known for having a steady connection, no data caps or usage limits, and a simple pricing tier.

It is important to note that there are a few additional monthly fees for TV service and equipment that may apply — however, consumers will have to call the company for more details.

Frontier Mobile App

Consumers can watch TV anywhere they go with the FrontierTV app. Users can download the app to their iPhone, iPad, or Android device to stream and watch their favorite shows on-the-go.

The FrontierTV app is included with the monthly subscription cost and there aren’t any setup charges or extra fees.

Visit Site

• Availability
• Customer Satisfaction

Availability

Frontier Communications’ services are currently available to 29 states. Although, residents will have to check that the service is available in their area by entering their address and zip code on the company’s website.

Frontier’s services are currently available to residents of the following states:

• Alabama
• Arizona
• California
• Connecticut
• Florida
• Georgia
• Idaho
• Illinois
• Indiana
• Iowa
• Michigan
• Minnesota
• Mississippi
• Montana
• Nebraska
• Nevada
• New Mexico
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Utah
• Washington
• West Virginia
• Wisconsin

Customer Satisfaction

The company seems to have a mixed bag of reviews. There are several consumer complaints against Frontier’s customer service stating that the company double charged them, overcharged them, or charged them for services they were not using. Consumers also stated that they were left on hold for hours at a time and never got their issue resolved. On the other hand, there are reviews saying that the company had excellent customer service and that there were never any blackout periods.