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8.2

Overall Score

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Sadie Scoville Pleasant Grove, UT

I love dish – they are always giving us free stuff like preview channels and movies for being a loyal customer for so long. And their prices don’t fluctuate very much

5 years ago

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Kathy Trevarton Marshall, AR

Having been a Dish customer for several years I feel that they deserve a good review from me as I have never had a problem with the service provided or any of their representatives.

5 years ago

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Monica Swift-Hjerrild

We really like DISH for our family. I like that you are able to customize your programming and not get stuck into the huge packages with shows that you don't watch.

5 years ago

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John Taylor Pulaski, TN

Their dvr boxes repeately fail. And if you download a movie, DO NOT pause it or rewind it or the entire thing will fail and you will pay for a movie you will never see. And good luck downloading another one, it won't work either. If you call them you wait FOREVER only to get some knucklehead in another country who tries to upsell you. They SUCK.

1 year ago

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Beatriz Martinez Los Angeles, CA

Horrible customer service, I call to cancel the service couple months ago , they still charge me for two more months and say that I never call to cancel, they don’t put notes on there system and they just said that you never call , now I’m stock on paying this service, never again , not recommend 👎

1 year ago

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Life of Frog South Bend, IN

The Hopper is nice to record shows, but the signal is terrible. Bad weather will prevent you from recording or watching anything live. Too expensive for how slow the service is and how limited the channels are.

1 year ago

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Roger Arrand

We had cox for so many years. I had some issues with them. BUT never as many as Dish.its so over priced and terrible service. As soon as this 2 year deal is over I'm going back to Cox. Grass is not always greener on the other side. Pure crap.

1 year ago

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John Tucker Albuquerque, NM

I pay 80+ dollars a month for what amounts to a bunch of unmitigated crap. Then, when a show I'm really interested in comes on the reception all of a sudden goes down the toilet. If this, or any other provider, were( interested in us customers they would listen to and provide us with the programming we want, no BS, no questions asked!

1 year ago

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Gia Regina Waco, TX

Dish is budget friendly. The service is consistent and reliable. I’ve been a customer of dish for 5 years now.

2 years ago

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Lynette Jorgensen Herriman, UT

DISH is a reliable satellite TV company. Rarely do I have issues of not receiving a signal. It is has economical packages.

2 years ago

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Ronnie Ratliff

Ive been with dish for about 15 years. Im tired of being lied to . They say if you stay we will give you this programming for $30... ok I stay, a month later its auto charged $45. a month or 2 later its charged $55. or $70 or $95 ... IM so fed up. I am going to look for a better more reliable and more honest service.

2 years ago

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Allen Dee Alfred Station, NY

Terrible. Weather is always a problem from a small cloud to snow. I’m serious about clouds. Calling them up is useless because they just keep asking what do you see on the screen. They are just waiting for the weather to change. Being honest, look for something else....

2 years ago

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Scott Osborn Salt Lake City, UT

Dish cancelled the One channel that I was using their service for, when I called to cancel they held me to the highest early termination fee, make sure you know how absurd these early termination fees are and that this company cancels channels regularly without any warning and shows no sympathy. Extremely poor customer service experience.

2 years ago

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nitin bhagwat Mumbai, MH

Dish tv customer care service is pathetic My set top box is not replaced since 8 days No one inform about the upadate calling back Customer care peoples are not trained no manners they simply put you on hold for 5-10 minutes They don’t have manner how to talk Very bad service

2 years ago

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Rick Thomas Stephenville, TX

Dish gave me the wrong information on equipment I needed to purchase then refused to refund my money. Claimed I was outside their "window for returns". That occurred because of their delays in sending me the boxes and packing information for the return. I will not ever, ever do business with them again.

2 years ago

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Robert Jessee CA

When you start up with Dish they’ll give you one price eventually the price goes up and up it’s not worth the package plus times are hard right now trying to get extension for three days and they said no your service gonna be turned off until you pay your bill they’re not looking out for the customers

2 years ago

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Jen Hayward, CA

Please do not sign up for Dish. They don't guarantee the channels but they guarantee to hold you to a contract. I have been called 7 times in 2 days regarding my account. It at the point of harassment. Please choose any other company but this one.

2 years ago

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Kelly Little Plymouth, VA

DISH SUCKS, customer service is unknowledgeable and don't give correct information. Dish service is very poor in giving quality service and poor dependability on their equipment. I DO NOT RECOMMEND THEIR SERVICE ! I would give a 0 star but it doesn't allow that!

2 years ago

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Arlene Hundahl Seattle, WA

We continue to have technical disruptions from our dish...on a MONTHLY. basis. It takes about 45 minutes to fix the problem....when we call for help we are ALWAYS put on hold for 30 minutes or more

2 years ago

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Sharon Monday Morganton, NC

Impossible to cancel. I canceled in February. They failed to cancel it and continued to bill me. Had to stay on the phone for over an hour. Still wanted to charge me for a service I did not use. I had been a customer for at least 10 years! I will never be a customer again!

3 years ago

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Phillip Smolinsky Erie, PA

All the channels are running limited movies now, most of which are over 20 years old. Most are switching to 40 year old tv shows. They won’t even run seasonal movies like “HOP” and “ Rise of the Guardians” now at Easter time for the children at these trying times. Not fair to pay $150. Per month with nothing to watch.

3 years ago

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scotth Melrose, MA

My mother, 70 years old, tried to have her dish changed to her name after the death of my stepfather. They told her she was fine for 6 months. After a month they shut 9ff her service and said she needed to provide his death certificate to prove he's dead. Why put this lady through more trauma? Absolutely disgusting treatment to a widow

3 years ago

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rcp3p0 Humboldt, TN

Increased my rates DURING PANDEMIC 6$ per month. NO SENIOR DISCOUNTS. NO INCENTIVES TO KEEP CUSTOMERS. Only INCENTIVES FOR NEW CUSTOMERS. Daily updates interrupts usage, bluetooth devices,and USE of DISH REMOTE. This service/provider/company could be replced by MOST ANYTHING. BUYER BEWARE!

3 years ago

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Julie , MO

If I could give 0 stars I would.A lot of the good programming went to Discovery +.Programs just seem random now.And old.My bill went up $12 and to get my favorites back they want me to pay an extra 4.99 minimum per month!Discovery is streaming and I don't have internet. Will be dropping Dish

3 years ago

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Scott George Jamestown, NY

This company is a joke they keep taking channels from us and yet our monthly bill stays the same we pay extra for local channels and keep losing them as well. We are going back to spectrum as the price is cheaper and they will pay out our contract with dish good riddance dish

3 years ago

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Dr Round Rock, TX

They don't even deserve 1 star. I just started the plan & they quoted me a rate & won't stand on there quote. Not happy I've always have dislike dish. I just thought I would try it . Direct T.V. is a higher cable company. I guarantee they will stand on there 2 year contract though.

3 years ago

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Patricia May Dahlonega, GA

Dish first lost HBO some time back so I have to pay more money to Amazon to get HBO then earlier this year (2020) they lost our ABC affiliate and then they dropped the NFL channel and now I find I don't get Saturday Night Live on the NBC affiliate they are instead airing episodes from the 1970's HUH??? I absolutely hate, hate, DISH

3 years ago

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Shawn Hanselman Windsor, CO

They nickle and dime you for everything. They constantly push their super expensive plan and use high fees to force it. The 8.9 rating must be comparing them to Russian companies. They probably have better customer service than Russian satelite companies.

3 years ago

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kim Pompano Beach, FL

Dish Network steals from the dead. My Dad died in December 2019 and they still refuse to refund payments made for services rendered AFTER HIS DEATH. They are required by law to refund this money. None of Dish's employees are aware of the Federal and State consumer protection laws regarding decedents.

3 years ago

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GEORGE ABREU Miami, FL

DISH LATINO IS A FRAUD.SALEREPRES DISH LATINO YOU HAVE TO BE CAREFUL. I PURCHASE DISHLATINO DOS NO CNN AND NO FOX NEWS I SPECIFIC NEED THIS TWO CHANNELS NOW THEY TELL ME IT WAS ONLY FREE FOR TWO MONTH OLSO NO 100.00 MASTER CARD. DONT BELIEVE THE SALESMAN THEY WILL LIE TO YOU .

3 years ago

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Kaitlyn Rios Ogden, UT

DISH is the best service ever! They have a wide variety of show to watch. They are also very reliable. DISH is great!

4 years ago

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Jane Brace Hatfield, AR

Have been a Dish customer for 18 years. Called to them I have not yet received my bill due on the 29 th. Today is the 23th. They told it was the post office in my town that was holding back my bill. ???? Funny, I get all my other bills.

4 years ago

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Angrywithtech Dalton, NE

"universal" remotes operate functions on tv but the navigation arrows dont work. Absolutely pathetic design. How does it operate tv functions but wont scroll through the options? Very POOR design. As a matter-of-fact its the dumbest thing I have ever experienced with any technology . Please stop calling them universal if they arent.

4 years ago

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J d Saint Ann, MO

If I was able to give less than one star i would. The worse service ive had in 50 years plus Terrible customer service on top of installing they had to make 3 attempts to get it moved from back yard to roof to make it work. Fades inout first drop of rain. There reply wants us to send a teck back out ? Like no big deal @ 60.00 month

4 years ago

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mark Pierre, SD

WAIT, WHAT? DISH refuses to get a deal with Fox Sports North, so here we are in a 6 or 7 state area and cant get any of the pro baseball team here. Meanwhile, their bundle is full of stuff like 'Am I Pooping Enough' and 'Dr. Pimple Popper?' I WILL BE LOOKING TO SWITCH! no wonder they are dropping customers by several 100,000 per quarter.

4 years ago

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Garrett Williams Mills River, NC

They charged me for an account that was never turned on and refused to refund the fees. Then when I complained, they charged me another $500 to cancel the account that was never turned on. I'll never do business with them again. Cancelling my other Dish account and selling my Dish stock today.

4 years ago

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BBC Saint Paul, MN

Dish was pretty good until they got rid of FS North, Channel 9 and all the sports channels with our teams. We just cancelled them and went with Xfinity, what an awesome decision this was!!❤️

4 years ago

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Louis E Weeks Lake City, FL

Dish promised a 2 year price lock then after a few months drastically increased the cost of service by claiming they only promised to lock in the cost of one programming package but they increased other costs like local channel access and fees and rentals of equipment. Do not trust them.

4 years ago

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Tammy Anchorage, AK

They have the worst customer service, been with them for years not by choice and the minute something is better we are out! Sat for 25 minutes to talk to someone on our account and the rep says their systems are down and rude!! Normal for dish!!

4 years ago

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Roxanne Roehler North Liberty, IA

I would never get Dish again. They really know how to badly treat you. They do not care about you. Only your money. They take money out of your checking account without your permission. I would not recommend them to anyone. Was the worse experience I have had.

4 years ago

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rkw15656 Leechburg, PA

Poor Customer Support. Reference two issues that have been reported over 3 years ago, and still have Dish saying "we are working on that". 1) Netflix on Hopper 3 blank screen 2) Dish Anywhere does not work without internet. Dish continues to advertise you can download to phone, then watch without internet. NOT TRUE.

4 years ago

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Estela Baca

Like the programming but highly expensive....prices need to be lower for loyal customers. Or give me a different approach so I can still have my channels and less pay.

4 years ago

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Home

Rarely need to contact them. They always work with me with rare problems and always work with me to get discounts

4 years ago

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Angry Woman Lincoln, NE

DISH - HORRIBLE CUS SVC!!! Trxfrd Me w/o my permission to some outsourced company in India because I told him I wasn’t gonna pay for anything today and was just shopping around! Idk who or how the training is done over there at DISH but at this point I’d rather hang a wire hanger from my tv than use them for anything!!!

4 years ago

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Terry Moses Rochester, MN

This is by far the worse service I purchased in my life time, stay away, there is absolutely no reason to switch from cable, we've had nothing but issues, since we purchased, min hold time has averaged between 15-17 minutes, took 39 minutes to trouble shoot my issue, and wasn't offered anything, do not subscribe to this service

4 years ago

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Debbie Frazier Park, CA

After several calls to dish to inquire about pause service for a second home the agent Dan was rude, kept me on hold for 30+ minutes because I asked to speak to his supervisor . He disconnected the call. When I called back I found out he disconnected the service. I am filing a FCC complaint against DISH.

5 years ago

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Robert Weyant

I'm happy with the service and it seems to be working consistently so I don't think anything needs changed at this time

5 years ago

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Ronald Sanders Nashville, TN

their customer service is wonderful - rain sometimes blocks the signal, but when the sky clears, the picture is great!

5 years ago

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Aretha Bailey Culpeper, VA

Pricing is not comparable and they removed my discount and did not provide another promo. The joey boxes are difficult to operate. If one room is watching one channel, it will not allow other boxes to connect to a different show.

5 years ago

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Cathy Minneapolis, MN

I liked DISH but every time it stormed, snowed or heavy wind the reception was lost. The price started out very reasonable but kept climbing.

6 years ago