Best Company publishes thousands of reviews each week that help people make better, more informed purchasing decisions. Real customer insight and feedback are vital to ranking companies in each industry on our site. Protecting the integrity of the reviews on our site and of our rankings will always be our priority.
We want to see honest reviews from anyone who has interacted with a company on our site. Great reviews do more than praise or criticize a company. They illustrate an experience and show others what they can expect from a company. We encourage people to resubmit their reviews with their most up-to-date experience.
To ensure we publish honest reviews and display fair rankings, reviews may be rejected or removed if they contain the following:
Best Company reserves the right to reject or remove reviews that appear fraudulent. We also utilize an automated system to flag reviews that appear fraudulent. Additionally, users who create multiple profiles or continuously submit reviews that violate our guidelines will receive a warning and may be barred from having reviews published on Best Company.
If you believe a review violates our guidelines, please let us know. Our Integrity Team will examine your report inquiry and take the appropriate action.
A company may dispute reviews on their profile if they believe the review contains inaccurate information. However, physical evidence must be provided in order to remove the review. Best Company takes review disputes seriously and will only remove reviews proven to be inaccurate.