Trulia is an online real estate listing website that started in 2005. Recently, they were bought out by Zillow. The website provides pricing information for homes, which combines listing and public data, showing how the price has changed over time. The home price is also compared with other homes in the same city. On July of 2014, Zillow acquired Trulia for $3.5 billion. The site will remain independent from Zillow, with users and real estate agents having access to the same resources as they did before. The company's web site provides crime maps, also. The maps are taken from websites such as CrimeReports.com. The maps then generate a map of criminal activity in different urban areas. User can see the crime report information so that they can determine whether or not they might want to purchase a home in a neighborhood. One of the things about Trulia that is neat is how schools and other local conveniences are listed and are used to generate a transit score and walking score for the home. The information includes critical information on schools near a home, including contact information, grades taught, and whether the school is private or public. Site users can also comment on the neighborhood's safety, pet hospitality, and other demographical information. Trulia also has several resources on its website for customers to get in contact with a realtor who is connected with a home listing. Real estate agents can submit their listings to Trulia and most listings with Trulia are generated through real estate listings and public listings.

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The Good

Listing features
Realtors
Apps

We liked the listing features that Trulia has for its site users. Users can search via home address, city, state, or neighborhood. They then can see the homes listed in a map, photo listing, or list format. Information about the home includes the following:

Multiple photos of the home's exterior or interior.
Demographics about the urban area where the home is located.
Natural hazards, including floods, earthquakes, and wildfires.
Crime density for the urban area.
Pricing information on the home, based upon past and current public listings.

Trulia's information is much more detailed than the information available on Zillow. We particularly liked that each listing had a realtor attached to it. With each listing, there is information about who holds the listing and the name of the realtor agent. The site user can then use the "Request More Information" button to send a personal note to the realtor. Trulia's transit listing is also a useful tool. The transit score is taken from www.walkscore.com. If a home has a score of 50 or higher, the area is pretty well served by public transit. The listing on Trulia's website also provides sources of public transportation hubs that are located nearby. Overall, we felt that Trulia gives site users the best "picture" of the neighborhood where a home is located. Trulia's information about crime stats helps a user get a picture of the crime in a neighborhood. Also, the ratings about schools are compiled from the GreatSchools ratings. Overall, the website does a good job of giving a prospective homeowner facts about making an informed decision about a new home. We also liked the Trulia apps. The apps offer the same features as the web site, in terms of search listings, photos, and information, such as the transit score and walking score.

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The Bad

Complaints
Lack of support for site users

There were many red flags about Trulia.com. We were particularly concerned about the complaints from real estates who had been "deceived" by Trulia representatives on the phones. The complaints mentioned that Trulia didn't provide them with the leads that had been promised during the real estate agent's purchase of services. Realtors had been promised high levels of leads from zip codes where the housing market was "hot," but many realtors complained about not getting the number of leads that they had been promised. Also, most of the complaints for Trulia came directly from realtors. Overall, Trulia seems to not get prospective buyers set up with a realtor as their website promises. We were also concerned about the lack of support for site users from Trulia. Trulia doesn't have a live chat support feature, nor is a toll free number listed in the help section of the web site. Customers only have access to a knowledge base and email support form. This is a detriment to customers that might have questions regarding a particular listing on the website. Also, there is not direct contact information provided for how to get in touch with the realtor who is in charge of showing a property. Users have to fill out a form on the listing in order to be contacted by the realtor. We feel that providing direct contact information for the realtor for a provider might help both the realtor and the prospective homeowner get the ball rolling when it comes to purchasing a new property.

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The Bottom Line

We would recommend Trulia as a website for customers who might want to get in touch with a realtor for a listed property. Here are the things that we liked about Trulia overall.

Detailed crime information for a listed property.
Photos and pricing information about a particular property, as well as maintenance prices listed for condominiums, townhouses, and other rental properties.
Transportation and amenities for a listed property, providing information on public transit hubs and businesses listed in proximity to a property.

The best information available in the online real estate sector for schools that are located near a home, including the school's GreatSchools rating.For realtors, however, we'd pass on some caution before paying for listing properties with Trulia. Many realtors complained about not getting leads from the website as promised. Before subscribing to Trulia, realtors may want to fully investigate the "promises" that Trulia does not always keep. Also, our review of Trulia's website reveals that they may not provide the best connection between realtors and prospective homeowners that is promised on the website.

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User Reviews

Star Rating

4.1

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190 Reviews

Review Breakdown

5 grade

49%

4 grade

28%

3 grade

12%

2 grade

1 grade

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Chase Victorson Yonkers, NY

If you're in the market for a new home, Trulia is a great resource. Trulia is a reliable and user-friendly platform that simplifies the process of finding a home. With its intuitive interface and robust search filters, users can easily narrow down their options based on location, price range, and specific criteria. The platform provides detailed property listings, including high-quality photos, floor plans, and essential information, ensuring that users have all the necessary details to make informed decisions. Additionally, Trulia offers useful tools like heat maps, crime statistics, and school information, allowing users to explore and evaluate neighborhoods effectively.

1 year ago

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Leonard Leo Potomac, MD

Similar to Zillow, you can obtain comp values of homes in a particular area. In addition, Trulia, like Redfin, allows you to search for foreclosures. Trulia definitely gives you the best of both worlds in searching real estate. However, this free service cannot compete with the paid MLS service.

3 years ago

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Dave Fortin Kingston, PA

They send me updates fairly regularly to my email. They're generally pretty consistent as far as showing me places to rent or buy that I'm interested in and have set as my parameters.

3 years ago

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Osotomilayo

my experience with Trulia was a positive one, and I would highly recommend it to anyone who is in the market for a new home. The site's ease of use, diverse range of listings, and helpful tools make it a valuable resource for anyone looking to find their dream home. Thanks to Trulia.

1 year ago

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jagarrou Tucson, AZ

Trulia has current accurate listings with as much information as the lister provides. The only reason they don’t get five stars is because they got rid of the crime rating in the map feature. But they still have street view, so that’s a plus.

1 year ago

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Maureen OConnor Palm Coast, FL

I like Trulia a little more than Zillow because they have (or used to have?) crime maps for the area you were looking. I'm actually not sure they do anymore, but I found that very valuable when looking to rent or buy. User friendly. Pretty up to date, but again, for most up to date I'll look to Realtor.com.

1 year ago

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LovesToShop Chicago, IL

Great, easy to use interface. Just like with Zillow, Trulia will send you email updates on saved searches (even long after you don't want them anymore). Listings may not be 100% up-to-date, but it's always part of my searches.

2 years ago

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Stephanie Faenza Phoenix, AZ

Overall a good app to use for home searching. This is the home searching app my husband first goes to every time. Lots of homes and the filter is great.

1 year ago

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Krystalyn Rourke Lancaster, CA

Trulia is a great company to use when searching for homes to buy. I used this app when we were looking for a house to move into and lead us to a real estate agent that helped us move in.

2 years ago

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Susan P Moniz Waipahu, HI

I am satisfied with the information I receive from Trulia when I am looking for a particular property. I am able to give my clients an idea of what they can expect should they want to list their property.

3 years ago

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Dara Roy

Im searching for a house right now and some real estate companies have difficult websites that are hard to navigate through. Trulia does not. I like the ease of use online and how thorough the listings are. Thank you!

3 years ago

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Velma Merritt Ozark, MO

The pics were good of the properties. It's also a good way to find the value of your own home because you can find similar properties. I like being able to set the price range of homes to consider

3 years ago

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Crystal Logan, UT

My daughter and son in law are looking for their first home. The market in our area is tough and homes go quickly. I am given new listings daily and they had their offer accepted last week for their first house

4 years ago

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AF ,

I've used Trulia to search for homes in an area we are interested in. I like the map search feature. We usually go with Zillow, but sometimes Trulia is a good option too (they seem pretty similar).

4 years ago

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Dan Woodland Park, CO

It helped us locate available properties in areas we were interested in. Pretty accurate all the time and current on listings

2 years ago

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Charli Peaden

I really like the app and the website is simple to navigate as well. Up to date and accurate listings. Have and would recommend again!!

9 months ago

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Sharon Lewis Saint Paul, MN

I use their site when looking for an apartment or rental home for me or family and friends. They have good listings. Good responses and customer service.

2 years ago

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Mountainlife4sure Lafayette, CO

Good company. Watch out for duplicate post or scams. Never send money to anyone you have not met in a public place. You can find nice properties here.

2 years ago

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jannie turner Cherry Hill, NJ

The experience was fine, the agent was thoughtful and went beyond to help Us find my daughter and grands a new home in a area near by, thus I still baby sit while mom work.

2 years ago

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Rocio Diaz Tallahassee, FL

Trulia is great! Easy to use, easy to contact realtors and view property values as well as those for rent or for sale. Needs to be updated faster however.

3 years ago

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Brant Petty

Trulia has plenty of listing to choose from and quite a bit of info on each. There tools are good as well for owners.

11 months ago

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Mudd E Jewelry Arlington, TX

Trulia is popular but very unorganized. It takes triple the time to look up information as if the app was slow loading but it's not.

2 years ago

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Who Knows

Trulia is a good website to search for your reality needs. They always have the most up to date properties in your designated area. Would recommend

2 years ago

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Rebecca Carter Springtown, TX

Help me find a home without wasting my time. Being able to set paraments helps weed out homes so you don't waste your time

2 years ago

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Promise Mccall Monticello, NY

Trulia what is a platform used to look for homes when I was on a search a cave great information and helped a lot along the way.

3 years ago

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Leah North Versailles, PA

Trulia in my opinion is better than Zillow. I saw less fake posts and they also showed more low priced places than Zillow would.

3 years ago

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Gaju Shrestha Herriman, UT

I have used trulia for searching rental properties in the past. The listing was great and was very easy to contact the listing agencies/ owner.

3 years ago

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Dawn Grover

This is a good site to collect comps in an area, pretty similar to Zillow. I like the maps in. Trulia

1 year ago

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TC B Florissant, CO

Not as good as other sites, but not bad. I feel like it does not have as many property selections, but again- not bad.

1 year ago

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C B La Puente, CA

I used this website while I was apartment searching. I did find some nice locations with reasonable prices.

1 year ago

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Muzette Alcocer Bentonville, AR

I love the search features and options available for renting or buying. Trulia provides a lot of relevant information.

2 years ago

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Faith Marie Friedrich Chicago, IL

Trulia gave more information about the neighborhood, where banks, grocery stores, restaurants, drinking saloons.

2 years ago

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Ladie Lavender Eastsound, WA

Their rental properties are sometimes scam, otherwise it is decent website to look for real estate for sale

2 years ago Edited December 14, 2022

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Rick Gore Canton, GA

Like Zillow, they are a great source for real estate. Webpage is very easy to navigate and follow. Very informative.

2 years ago

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June Parks Hudsonville, MI

Has a wide range of options but I was looking for an apartment

1 year ago

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Otis Adkins Hazard, KY

I really like trulia it’s easy done no confusion find what u want and great service

1 year ago

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Heather H Sanford, FL

Trulia has accurate, real time information on real estate that adds value in each search.

1 year ago

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Veronica Scavo Portland, ME

Helpful in my search, perhaps not a lot of unique listings however definitely worth using

2 years ago

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Shiela Jacksonville, FL

There is not enough choices in area. Little more difficult to flip back and forth

2 years ago

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Melody Rowe Charlotte, NC

Trulia is a great site to use when looking for a house or selling. Definitely recommend them.

2 years ago

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Jaid Clark Yuba City, CA

Super easy, great options in the search really allows you to see what you want to see

3 years ago

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Moureen Meggers Ennis, TX

Found some good searches and did the forms, the forms did not save.

1 year ago

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MDDerma Phoenix, AZ

Great properties wonderful locations loved working with them

1 year ago

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Amanda Dewitt Orlando, FL

The web site is fast and easy to use and easy to find listing

2 years ago

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Tony Bethlehem, PA

Fairly easy to access and search their database of properties.

2 years ago

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Heather Miller Bellevue, WA

I like that I can see on a map all the different prices of apartments.

3 years ago

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Nathan Mccollum White City, OR

Pretty good listings,and nice to get updates on them every so often

3 years ago

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P. U.S.H Preserve Understand Sustain Humility Lincolnton, NC

I love the accessibility of their web site and the homes they have to offer

3 years ago

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Doug Foerch Vernon Hills, IL

Trulia is a good site to search for houses. There site is easy to follow.

3 years ago

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Linda Russell Republic, MO

Nice to have a description of what the property is.

1 year ago