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6.1

Overall Score

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Steve Ashby Portland, OR

I use Zillow quite often as a way to see what a listed home asking price is and also to see value of homes in certain areas. It is a good way to search for homes for sale in a certain area before you go looking around. It gives a good look at costs in a certain area. I would give a rating of 5, but there are some errors that come up with homes that say they are in repo but aren't.

3 years ago

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Cindy H Gilbert, AZ

Zillow is easy to use and I like the maps and being able to see home values whether they are for sale or not. The down side of Zillow is that sometimes homes are left on the site that are no longer for sale. This is a problem when i see what i want and inquire only to find it isn't on the market anymore. Feel like it may be on purpose to increase traffic and get names to sell to relators.

3 years ago

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Mark Troxel Provo, UT

The good about Zillow, it is easy to search local areas, use filters and find listings. The bad: Zillow does a poor job at keeping its listings current. If you don't filter you will find a lot of listings are aged. Many are no longer on the market and the only reason they are there, it seems, is to drive you to meet with a realtor. We found that the listings were generally no longer on the market. Agents know that most listings on Zillow are not current. There are a lot of listing directed to you that show "pre-forclosure". These are completely useless and not accurate. The main sources on Zillow appear to be new developments that are pushing new construction. For the person looking for existing homes you are better off to find a good realtor who will only show you what you are looking for. Zillow looks well developed, is pleasing to the eye and has lots of features. It is just polluted with so much duff, that we lost interest in using it as a source and went with a realtor. There are better sites where the listings are kept more current.

3 years ago

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Desiree Pleasant Grove, UT

Our family found a house because of Zillow. Zillow is a great resource if you are looking for any houses for sale or for rent based on which location you pick. I love how we can find our agents on there. It's super neat and useful when you are house hunting!

4 years ago

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Sarah Fayetteville, AR

Zillow made searching for an apartment so easy. I really enjoyed how I could easily contact the agents within the app, making searching for my next home that much simpler! Plus, the app is updated in real time with new listings, so I was always up to date.

4 years ago

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Grant Conrady Fayetteville, AR

I found my current apartment on Zillow! I really loved how easy it was to search for specific characteristics that I was looking for in an apartment. Their website is very polished and easy to navigate. I highly recommend using Zillow to help you find your next apartment or home!

4 years ago

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Tyler Strieby Lehi, UT

Zillow gave a great overview of tons of listings within the area in which we were looking. I loved using all their filters when conducting a search so I didn't have to look through listings that didn't fit what we were looking for. Their map feature is very helpful too! Allowing us to visualize where the home was located. I found, however, that many of the listings were out of date. Some of the properties had already sold. I wish it was more current.

4 years ago

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Rebecca Malone Minneapolis, MN

Thanks to the ease of use, the Zillow app makes house hunting a breeze! I can look it up on-the-go, draw a geographic area to search within with my finger, search nearby, and the filters make it easy to narrow down the results to a most consise list of my needs.

6 years ago

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Francis Adesuyi

Their website sucks I tried listing my home for sale a 3bed room bungalow and I waited for like 3days without any listing showing and I have to relist. I got mailed that I should verify that I was the owner which is impressive from there and I did and nothing to showing off from it with all the paper work I did taking through stress don’t even bother to call any customer service because it sucks if I could give it a zero rate I will because it doesn’t worth my 1 rate

9 months ago

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Stephanie Faenza Phoenix, AZ

I’ve used this every time I’ve searched for apartments, condos, etc. it’s very user friendly and the filters work well to keep me in line of what I’m searching for.

1 year ago

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Laura Galindo Aliso Viejo, CA

I found my current apartment in zillow and loved it. Currently I am having a little trouble requesting an appointment, since no one contact me back for viewing, appointment. I'll keep trying...

1 year ago

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Dave Fortin Kingston, PA

I find that Zillow is extremely lackluster and perhaps that's just for my area but they never have what I'm looking for, they barely have any places listed on their site or app, and I'm not even sure what they're doing trying to compete with other companies like them out there. I want to like them and I continue to use them but I close the app as fast as I open it.

3 years ago

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LeAnn Baytown, TX

I used Zillow to look for my son an townhouse. The app was very user friendly. We were able to book our viewing appointment very easily. Will definitely use it again.

3 years ago

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Morgan Tennant Rexburg, ID

Zillow is a very well put together website that makes it easy to search for housing. I've found the information to be very accurate, which is very important when looking for something on short notice.

3 years ago

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Steve Salem, VA

Zillow is very easy to use. I use it constantly to check real estate value in areas I have an interest in. The maps they show are great at showing the location of properties

3 years ago

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Robert Washington, MI

Customer support is totally non-existent. Phone calls are not accepted unless you are a realtor. When you list-be prepared for constant hounding by realtors from sunup to sunset. My home racked up 2338 views with 68 saves. I wondered why no responses-to express interest you click agent where they give my email-no phone number accepted-that`s for realtors. Anyway 4 acquaintances tried to contact my email and I received a big nothing. Ripoff-pure and simple. Wrote to them concerning this issue 5 days ago and a big zero for a response. BTW Trulia is also owned by this same group. If you value your sanity stay away.

3 years ago

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Roxana Perez ,

I have used different websites to find houses for rent looking for more options, and Zillow has always been that site where I can find those options that others do not have.

4 years ago

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Wayne Young Little Rock, AR

Zillow is a great cite to browse real estate to get an idea of what the market is in your area and virtually tour homes without an agent from your couch.

4 years ago Edited September 14, 2021

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Judy Feldmeier Houston, TX

Very easy to search properties, like the fact you can narrow your search criteria making it useful. Like the fact it saves your searches and you get notified when a property matches your criteria.

4 years ago

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Jay Great Falls, MT

These people are a nightmare!! We aren't even listed with them. Our home is not for sale, not in pre-foreclosure, not up for auction!! Our home has been in loan modification, was approved by our first lender, sold to another lender and is in final review. We have been told by our lender that all is approved. Zillow and Auction.com will not remove the false listing!! They both tell us to have the mortgage company just call them...Per both of our lenders, "we don't call Zillow or Auciton.com". Both mortgage companies are saying this is a scam and will be initiating legal action. We are in contact with our attorney as well. This happened the first time in Feb 2019, and was removed immediately by Zillow. Now somehow they just can't remove it. This was re-posted a week ago and now they won't remove it!! Avoid Auction.com and Zillow at all cost. They listed this on their own, we never contacted them.

5 years ago

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Suzanna Wootton Springville, UT

When I was looking to buy a house, I enjoyed using Zillow. The only thing I didn't like was that houses would already be sold and they would still be up on zillow's site and it was kind of frustrating.

7 years ago Edited September 14, 2021

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Emerald Scott West Jordan, UT

The site is easy to use and has a ton of useful information. The searches are easy to customize, but it only has town specifications whereas I would prefer distance specifications.

7 years ago

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Kristen Pleasant Grove, UT

Ziillow is a great tool to find a house, but isn't necessarily the best tool to find a foreclosed home. A lot of time, the "foreclosed" listings on Zillow are outdated or are just ways to get your to look at a house even though it is not foreclosed. Best to look at real foreclosed sites to get real information. Zillow can help give ideas and pricing though.

10 years ago

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Vinnie

Super easy to navigate. Love the map feature it makes it very helpful when looking for homes in a specific neighborhood. Very accurate pricing and home estimates.

9 months ago

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Joshua Aidan Dunn

Pros: -Rentals and properties for sale -Customizable -Lots of details given for most properties Cons: -Default option is that they add you to lots of spammy mailing lists, and you have to unsubscribe from each of them individually -Sometimes the status of a property that shows up on a search is confusing (a dot with no details/status given)

10 months ago

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Phill Pomona, CA

I really like Zillow for it's ease of use and ability to help me find homes to look at. I wish it had more price listings for homes though. It's a very thorough website and great for finding a home.

10 months ago

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Thomas

Great site and able to check home values. The site was accurate when we sold our house. The realtor estimate and our value on zillow were within a few dollars.

11 months ago

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Mavris odunayo

Zillow has helped us in our company a lot in terms of searching for real estate they’re doing they best and their customer service has done their best so far as for me

11 months ago

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Robert Columbus, OH

I check Zillow on a regular basis to monitor prices of home sales in the area. Their estimates are pretty accurate. I also like the fact that they provide property tax and home sale histories.

1 year ago

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Sharon Las Vegas, NV

Zillow has been my go to website for searching homes for sale in my local area. This companies website is user friendly and easy to navigate. If you are looking for homes for sale whether it is in your local area, or other parts of the country consider using Zillow as your navigating site.

1 year ago

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Jennifer Vallejos Albuquerque, NM

I work as a freelance agent and I am skilled at several different things this particular job was a data entry job posting several homes for sale or rent and when trying to list the properties with Zillow I received an error message and then my account was suspended for absolutely reason. Unfortunately for me it was a Saturday when this occurred and although I sent a message straight away I never received a response of any kind. It was after I believe my fourth attempt at posting a listing when I was finally able to get customer support who were very apologetic the issue was fixed.

1 year ago

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Pete Anderson

This company is good for an overall list of properties and open houses. Up sides; the site has many filter options, easy to use, and it offers estimates on rates. Down sides; it sonetimes provides over estimates on homes, some information can be out dated or not up to date.

1 year ago

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Devin Regensburger

I like that Zillow provides so much information on properties. It helped me find my current house and I'll use it again when I decide to move. The estimated monthly cost is also very helpful!

1 year ago

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Ann Carson Glenolden, PA

Very easy app to use, get notifications almost daily on new listings, can also designate certain areas, have been using Zillow for the past 3 years. Gives a lot of great information on listings, especially neighborhoods, schools, shopping.

1 year ago

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Kelsey Conner Wilmington, NC

We found our first home using Zillow, and the Zestimate was pretty accurate. We preferred it over our realtor's platform. We enjoy the ease of the functionality of the website, and will use it next time we buy a home.

1 year ago

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Tina Porter Montgomery, AL

I use Zillow because it provides geographical views. It has potential calculations for down payments and monthly payments, It is very detailed and it also allows you to customize your search. I couldn't find anything wrong with the site.

1 year ago

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Gary Haynes Ford City, PA

It's convenient to look for houses for sale and how much taxes are in specific areas. Zillow tells you almost everything you need to know about the house even down to the amount of finance and estimated monthly payment.

1 year ago

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Reb R

Pretty simple to use website. I love that they have satellite maps in addition to regular maps. Lately isn’t he current market it seems as if properties are undervalued. We had our home appraised recently and the Zillow estimate was $130,000 under what the appraisal was.

1 year ago

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Reem Haddad Houston, TX

Zillow has been an amazing site to use to find a home, whether to rent or buy. I currently reside in a home I found off Zillow. Amazing agents and easy to use. The process with them has been amazing!

1 year ago

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Jeri Bryant

Zillow always been the go to in the industry. They regularly release new products and updates that reflect their commitment to staying ahead of the curve. I go to them first to see what new on the market and if I need to put an offer in.

1 year ago Edited September 15, 2023

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Cynthia Green Markham, IL

Zillow gives me lots of options. I was looking to find an apartment, I put in the # of rooms and bathrooms that I wanted and plenty of options were available in my price range and area.

1 year ago

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K.I.W. Lawrence, KS

This website can be useful for certain things, like studying how the housing market can be manipulated. They have access to user data which gives them inside insights into which properties to buy. Their algorithm and home-flipping strategies are unethical and play a part in making homes unaffordable and screwing us all when it comes to accessible housing.

1 year ago

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KmanAuto

Great for searching local area. Previously I was also able to list my home for sale by owner, which they have since removed the option to do so. Also, opened the app once while on a road trip to see the home prices in the city/state we were traveling through. I never saved any search or anything, now the app constantly is trying to get me to purchase homes 6 states over, and I cannot find any way to disable this. Lastly, Zestimates are insanely inaccurate.

1 year ago

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Surf Farmer Washington, DC

You’ve got to hand it to Zillow! They list everything. Whenever I do a search for rentals or houses for sale, I know I’ll get the whole enchilada at Zillow. Thanks for making searches seamless!

1 year ago

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Jennifer Blazek Beaverton, OR

I have been searching for something specific and really enjoy being able to draw a boundary line on the map to search within as well as all the extra filters to help me find exactly what I'm looking for.

1 year ago

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Calandra Williams Dallas, GA

When searching for a home on Zillow, I love that you can view the price of the houses within the same neighborhood. The estimate that they give you for your home value are exceptional and truthful.

1 year ago

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Rosy Perez

Zillow helped me obtain my first apartment. I did attempt to contact a realtor but we played phone tag a few times when I was trying to get my second apparent, even though we had set up times to talk on the phone.

1 year ago

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Chrissy Lang Bellevue, WA

I love that I could figure it out on my own and how the site always knew what I and needed to look at. Thank you, Zillow. I have to say the only thing I dig like us other people get it confused with the money app. 😊👍

1 year ago Edited June 16, 2023

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KmMarilyn Mcleod-Biddle Seattle, WA

Zillow is great consistently giving updates on real estate available or it's last sold pricing. Also sends updates when pricing changes. It's a very informative site I love Zillow.

1 year ago

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Danny Martinez Houston, TX

I have used Zillow many times, and each time, it seems to get better. I enjoy how easy the features can be used to see a property before going there in person. It makes the experience much more real, and when I have gone to see the properties, they are exactly like the description, photos, and everything on the website.

1 year ago Edited June 6, 2023