Trulia

Name: Trulia
Rating: 4.0

Is This Your Business?

4.0

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129 User Reviews

6.1

Overall Score

Compare

4.0

star star star star star_border

129 User Reviews

6.1

Overall Score

Compare

LAST UPDATED: March 29th, 2023

Trulia is an online real estate listing website that started in 2005. Recently, they were bought out by Zillow. The website provides pricing information for homes, which combines listing and public data, showing how the price has changed over time. The home price is also compared with other homes in the same city. On July of 2014, Zillow acquired Trulia for $3.5 billion. The site will remain independent from Zillow, with users and real estate agents having access to the same resources as they did before. The company's web site provides crime maps, also. The maps are taken from websites such as CrimeReports.com. The maps then generate a map of criminal activity in different urban areas. User can see the crime report information so that they can determine whether or not they might want to purchase a home in a neighborhood. One of the things about Trulia that is neat is how schools and other local conveniences are listed and are used to generate a transit score and walking score for the home. The information includes critical information on schools near a home, including contact information, grades taught, and whether the school is private or public. Site users can also comment on the neighborhood's safety, pet hospitality, and other demographical information. Trulia also has several resources on its website for customers to get in contact with a realtor who is connected with a home listing. Real estate agents can submit their listings to Trulia and most listings with Trulia are generated through real estate listings and public listings.

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The Good

Listing features
Realtors
Apps

We liked the listing features that Trulia has for its site users. Users can search via home address, city, state, or neighborhood. They then can see the homes listed in a map, photo listing, or list format. Information about the home includes the following:

Multiple photos of the home's exterior or interior.
Demographics about the urban area where the home is located.
Natural hazards, including floods, earthquakes, and wildfires.
Crime density for the urban area.
Pricing information on the home, based upon past and current public listings.

Trulia's information is much more detailed than the information available on Zillow. We particularly liked that each listing had a realtor attached to it. With each listing, there is information about who holds the listing and the name of the realtor agent. The site user can then use the "Request More Information" button to send a personal note to the realtor. Trulia's transit listing is also a useful tool. The transit score is taken from www.walkscore.com. If a home has a score of 50 or higher, the area is pretty well served by public transit. The listing on Trulia's website also provides sources of public transportation hubs that are located nearby. Overall, we felt that Trulia gives site users the best "picture" of the neighborhood where a home is located. Trulia's information about crime stats helps a user get a picture of the crime in a neighborhood. Also, the ratings about schools are compiled from the GreatSchools ratings. Overall, the website does a good job of giving a prospective homeowner facts about making an informed decision about a new home. We also liked the Trulia apps. The apps offer the same features as the web site, in terms of search listings, photos, and information, such as the transit score and walking score.

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The Bad

Complaints
Lack of support for site users

There were many red flags about Trulia.com. We were particularly concerned about the complaints from real estates who had been "deceived" by Trulia representatives on the phones. The complaints mentioned that Trulia didn't provide them with the leads that had been promised during the real estate agent's purchase of services. Realtors had been promised high levels of leads from zip codes where the housing market was "hot," but many realtors complained about not getting the number of leads that they had been promised. Also, most of the complaints for Trulia came directly from realtors. Overall, Trulia seems to not get prospective buyers set up with a realtor as their website promises. We were also concerned about the lack of support for site users from Trulia. Trulia doesn't have a live chat support feature, nor is a toll free number listed in the help section of the web site. Customers only have access to a knowledge base and email support form. This is a detriment to customers that might have questions regarding a particular listing on the website. Also, there is not direct contact information provided for how to get in touch with the realtor who is in charge of showing a property. Users have to fill out a form on the listing in order to be contacted by the realtor. We feel that providing direct contact information for the realtor for a provider might help both the realtor and the prospective homeowner get the ball rolling when it comes to purchasing a new property.

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The Bottom Line

We would recommend Trulia as a website for customers who might want to get in touch with a realtor for a listed property. Here are the things that we liked about Trulia overall.

Detailed crime information for a listed property.
Photos and pricing information about a particular property, as well as maintenance prices listed for condominiums, townhouses, and other rental properties.
Transportation and amenities for a listed property, providing information on public transit hubs and businesses listed in proximity to a property.

The best information available in the online real estate sector for schools that are located near a home, including the school's GreatSchools rating.For realtors, however, we'd pass on some caution before paying for listing properties with Trulia. Many realtors complained about not getting leads from the website as promised. Before subscribing to Trulia, realtors may want to fully investigate the "promises" that Trulia does not always keep. Also, our review of Trulia's website reveals that they may not provide the best connection between realtors and prospective homeowners that is promised on the website.

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User Reviews

Star Rating

4.0

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129 Reviews

Review Breakdown

5 grade

47%

4 grade

29%

3 grade

11%

2 grade

1 grade

11%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Crystal Batavia, IL

I've used this website many times both for renting and buying! It was very helpful in seeing all that a apartment or home has to offer from pics to specs without having to actually go to the property in person! A time saver!

1 day ago

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Rafael Matthew Jamaica Plain, MA

After using the Trulia website for some time, I can confidently say that it is an excellent website for finding properties. The search filters are comprehensive and the interface is clean and well-organized. The property listings are up to date, and I was able to find a great home in my desired area with ease. Highly recommend Trulia to anyone looking to buy or sell a house!

3 weeks ago

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Ricardo Ortiz Fredericksburg, VA

If you want to search and find a new house, this is the place to do it. Shows all the details, excellent customer service.

6 days ago

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gar greiner Colorado Springs, CO

As I'm looking for a new home in 2 deferent states ,I'm findinding Trulia a great tool to use looking for what I want for the price I'm looking for.thank ,G.B.Greiner

1 month ago

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Natalie

I have tried using Trulia a few times and it always ends the same. They put me in touch with an agent who proceeds to tell me that the property is already under contract or sold.

3 months ago

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D Roisin Riverside, NJ

Similar to Zillow, the search engines are very specific and coincide with maps for every listing. You can contact realtors/landlords as well as apply directly for properties. Photos can be hit or miss, but that's the fault of whomever lists them.

4 months ago

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Ellie Bradley Thousand Oaks, CA

I love that this home-shopping app is easy to use and has excellent photos of apartments and homes. I really enjoyed using the map feature too because a couple of times we've been required to move to a new state and the awesome map helps us shop well.

4 months ago

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Joyce Arling Hinsdale, IL

They say the third time is a charm and I could not have asked for the most amazing charm in Karen of the Oak Brook office of Coldwell Bankers. Karen showed a talent and imagination in promoting my property. She listened to my suggestions, returned call and texts promptly and was present every time there was a showing. She learned every detail of what my property had to offer and made sure that prospective buyers knew them. She never became complacent in her pursuit to sell my home. I have recommended Karen to three of my friends who all have had nothing but good things to say. I highly recommend if you are going to sell or buy a home to use Karen because you will be very happy customer. Mrs. Joyce Arling of Oak Brook, Illinois

7 years ago

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larry Fort Myers, FL

I have used it many times to find short and long term rental property. Good listings and good response tome

1 month ago Edited February 2, 2023

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Vanessa Rohrs Springfield, MO

I really love how user friendly Trulia is. I’m my opinion, it’s the best app to search for homes and rental property. It has the most up to date information concerning school Zoning and provides different ways to search and view your results. Trulia is a step above the rest.

7 months ago

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Brenda Newman

I get alerts when something in my designated location comes up. Makes it easy to search.

1 month ago

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FlowerPower Mesa, AZ

I love the app and the website. I was using it for years and ended up finding house/realtor thru it. very easy to use, the tools and parameters are great and make the search sufficient. I tried out other apps (Redfin, Zillow...) but always coming back to Trulia. Just love the way it works, and it was super easy to get help when I found a house I wanted to see. The connected me with a great realtor in the area. The downside is just the same. Somehow it's so easy to ask for them to contact you, that without paying attention, happened more then once, I requested them to contact me. But no big deal, still LOVE the app/website and use it on a regular basis.

1 year ago

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Taylor Hall Los Angeles, CA

Truila is so so so useful! I used it when my husband and I were searching for a little house. It was great to see all the different options on the map according to what we wanted. One of the greatest features is the ability to see the rating of nearby schools and the crime rate level. Sometimes I use the app to do research without even looking for houses!

2 years ago

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lyn riley Grand Rapids, MI

very satisfied with the information and all the updates that was available on site and very easy to navigate

3 months ago Edited December 14, 2022

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Luke Swierczynski Troy, MI

I love the web design of trulia is intuitive and makes the home finding experience easy in looking for properties that fit your wants and needs. Always helps to work in junction with a realtor as well though!

1 year ago

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Morgan Tennant Rexburg, ID

My favorite aspect of Trulia is that you can save your searches so you don't have to come back to it! It makes home shopping much easier when you can compares pre-saved homes.

1 year ago

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Brittany Gould Augusta, ME

I have used Trulia several times while I was trying to find a place to live, as well as searching for other people. It is very user friendly, seems to have accurate information and easy to navigate.

8 months ago

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Rebekah Cothren Fleetwood, NC

I found my daughter an apartment for college on this site. I looked everywhere for so long and they had everyone’s listings so I didn’t have to go all over the place. All in one site. Easy to navigate and easy to use.

9 months ago

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Audrey Macfarlane Dallas, TX

I love surfing through real estate sites as I often invest in properties. Out of everything I've used, Trulia has turned out to be my go-to. I love how the homes are displayed, the extra information they offer, and the quick customer service replies. Overall a really great company that I appreciate making my life easier.

1 year ago

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JJ Jenkins Phoenix, AZ

Trulia is a very reliable company to use when you are searching for a property to buy. Their site offers maps of neighborhoods and houses listed by proceeds in the city that you are interested in living in. They tell you when the property that you are interested in is pending , under contract, or still available to make an off on.

1 year ago Edited January 3, 2022

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Ashlyn Elwood Roswell, GA

Trulia is awesome! Their website lays out all possible homes in a way that is super easy to navigate. There's a map, prices, and the main details such as how many bed/bath listed before you even click on what you're interested in for more detail. Very well organized!

1 year ago

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Karen Torino Tallahassee, FL

Trulia is great for looking at homes. I have used it to gage average home prices in cities I am interested in living in and have also helped a family member find a house through this site. Usually there are plenty of pictures to look through, it is easy to schedule tours, and there is a lot of information provided about the neighborhood.

1 year ago

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Anne Sainsbury Orem, UT

I have used Trulia for the past 2 years as I have been looking to buy a home. I have downloaded the app and enjoyed the quick and easy way to search for homes within a specific radius. I also signed up for saved searches so that I would be alerted of homes that fit my specific criteria (beds, bath, price, acreage) which was super helpful!

1 year ago

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Tiffany I Gaithersburg, MD

Trulia is a great option to see what’s on the market - not just what’s for sale but also properties available for rent. I needed a single family for a short term lease and reached out to the agent through Trulia. All property information and pictures were right there on the site.

1 year ago

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Morgan Knight Salt Lake City, UT

Trulia was a fundamental part in helping us find our home in one of the most crazy housing markets in history! I love how we could see an estimate of how much our monthly mortgage payment would be on the page where the homes were listed and how easy the interface was!

2 years ago

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Robert Mott Bellevue, MI

Love searching homes on this site. I love how the site allows you to see what shopping and schools are near the house.

6 months ago

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Bridget Walker Bay Saint Louis, MS

Trulia helps you with funding local rentals in your town. You can always find that rental or weekend get away vacation rental with Trulia. Trulia is the reason I have a home.

9 months ago Edited June 21, 2022

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Queen Shavy Miami Beach, FL

This app has almost every available apt rental on their website. I like that I can select specific filters and then move around the map to see all available properties.

11 months ago

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Emily Swierczynski Waterford, MI

Love the Trulia app for searching for homes. I get alerts when new listings appear in my area. It's too bad the market is where it is- we've had to pass up on so many beautiful homes!

1 year ago

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Rebecca D

Love this app for searching for properties. Whether looking for a rental or to buy this company is amazing. I love the way the filters can help you narrow your search making looking for a home easier and faster.

1 year ago Edited January 3, 2022

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Cynthia Landing Forest City, IL

I tried using Trulia seeking a realtor they are very informative by giving the description of the properties on the internet ; however their downfall is not getting back in touch with you in a timely manner

1 year ago Edited January 3, 2022

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Mary Alice M. Orem, UT

I love the convenience of the using the Trulia app. It updated super quickly which helped us be one of the first people to put an offer in on our house. I like how you can set filters, and it is super user friendly.

2 years ago

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Rose Mary O El Paso, TX

Good service for online property searches, especially when looking for investment properties.

4 months ago

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Rena Patel Edmond, OK

Excellent! Easy to use/contact agents. I really like how they share each and every detail about properties!

7 months ago

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Rebecca Robinson Murfreesboro, TN

I believe the joining with Zillow was a great choice. I get the input of both companies which allow for more options.

7 months ago

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Yolanda Queer Shelley, ID

Trulia is my favorite website to use to find apartments. They have an option to save your search and that makes it easy to compare listings.

1 year ago

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Erik Lewis Minneapolis, MN

Simple search interface allows you to find what you are looking for when moving to another area. I use it to avoid having to use a realtor whenever possible in a move.

1 year ago

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amber Bullock Fayetteville, NC

Easy to navigate! Used this site for a home search.

3 months ago

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Pedro Vasquez Holdings LLC Bloomfield, CT

Got the help I needed when I always called customer service.

5 months ago

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April Simpson Fayetteville, NC

Found my oldest son's home thru Trulia. Had great picture and thoroughly informative

8 months ago

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Monique Snow Sterling, CT

I have used it to research certain pieces of real estate. Very comparable to other real estate sites.

9 months ago

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Amanda Barksdale Bryson City, NC

Trilia is very similar to Zillow in ways of finding homes and apartments. It also gives you detailed information on the properties listed.

4 weeks ago

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Yuli Gallardo Delray Beach, FL

I love Trulia online and their app. I am in the process of moving and this app is always very helpful and my go to when doing home searching.

1 year ago

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Alex Gohlke Troy, MI

Trulia is easy to use. lots of filters makes it easy to find that perfect dream home. and even easier to set up tours both in person and virtual

1 year ago

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Carla Lewis Walled Lake, MI

Trulia is a great resource not just for researching property but gaining knowledge about buying and selling real estate.

1 year ago

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Trulia works great. I use it to look for houses. The filters are great to find a house to fit your preferences. I like to filter by lowest price

1 year ago Edited January 12, 2022

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Elizabeth lujan Phoenix, AZ

I am receiving updates in apartments and the best options according to my specific needs

10 months ago

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Debbie Zerner Ocean View, DE

I've used ttulia yo both find properties and value my own. Easy to use and generally quite accurate

10 months ago

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Kyshah Bagley Columbus, OH

I love this site! I usually find a lot of houses within my budget and they are very up to date with everything.

1 year ago

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Pamalita Denver, CO

We use Truia every month and add daily available units we have coming on the market. Good and reliable.

1 year ago