For those customers looking for a new apartment, apartments.com is one of the nation’s leading resources to help them find what they are searching for. They provide comprehensive lists of all the information a renter would need to know about the property they are interested in. This information is presented in a variety of ways to help the customer have a good experience as they look for their new home. Apartments.com is also a great place for professionals to list their properties and find new tenants. Either side of the real estate market (buying or selling) will be taken care of on Apartments.com

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The Good

Information
Reviews

Many real estate search companies provide their customers with a lot of information to help them make an informed decision about where they want to live next. Since there is so much out there for customers to read and digest, some of it can get a little lost and the customer might get overwhelmed. But Apartments.com presents their listing information in an interesting, unique way that allows customers to really get a grasp of the property for rent. The first thing they do for their customers that is different than their competitors is a 3D tour of the apartments. This makes the customer feel like they are really there and they can better get an idea of the layout and size of the apartment. Some listings also come with a video tour of the whole space, which has a similar effect for the customer. This is accompanied by a gallery of high-quality photos of the interior and exterior. All of these combined really show the customer where they might possibly be living. Next there are reviews of the property written by tenants (or previous tenants), which help the customer get an accurate, realistic view of the lifestyle they would have there. These reviews are not sponsored, so the tenant can be open and honest about their experiences. These reviews are probably the most valuable part of the listing as they tell the customer what the property is really like. These reviews are also verified to make sure that only people who have actually lived in the apartment are writing them. Another really helpful feature offered by Apartments.com is their amenities map. This interactive service allows the customer to choose which kinds of amenities they would like flagged on the map of the area. Only these types of businesses show up on the map, so the customer can learn what is near their new home. The categories of these amenities are:

Schools
Grocery
Bank
Restaurants
Coffee
Banks
Shops
Fitness

This map is very unique to Apartments.com and really will help customers understand the area they are living in. All of these different features offered make Apartments.com stand out as far as the information they provide for their customers.

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The Bad

Property types
Nearby rentals

Apartments.com offers their customers a very extensive list of apartments that are available for rent. It is easy for the customer to filter down their search to specific areas or different property needs so that they can quickly find what they need. Once they've found something they might be interested in there is a lot of other information available to them to learn all they can about the property. But all of these great services and features are only available to those customers who are looking to rent an apartment. This severely limits the types of customers that can take advantage of what apartments.com has to offer. There are no listings for homes, condos or any other type of property that are for rent. There also are no listings for any type of property that is for sale, even apartments. So the customer must be looking specifically for an apartment to rent in order to find what they need on apartments.com While there is a lot of great information about the neighborhoods of the listings on apartments.com, there is no information about the other apartments in the area. That type of information can be really important to a customer as they try to figure out if that particular place is a good deal for their money or not. It would be helpful for customers to have a way to compare the prices of similar units in the same neighborhood, that way they could see where the listing they are interested in stacks up with the others. Some other information like how long the apartment has been available (sometimes even if it is available for sure) would also make the decision an easier one. Apartments.com does give their customers a lot of great information about the properties in their listings, but sometimes are missing some other factors that would help the customer make a choice.

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The Bottom Line

Apartments.com stands out among its competitors for the information they give their customers as they try to find the perfect fit for their new home. They provide extensive lists of the amenities offered by the specific complexes, as well as the amenities that are in the nearby neighborhoods. All of this information is published in interactive, easy-to-understand and digest formats for the ease of the customer. All of this and the other features they provide are great for customers looking for an apartment to rent. But it is all lost on those other potential customers who want to rent a different type of home or who would like to buy their next home since the only listings available are for apartments to rent.

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User Reviews

Star Rating

4.1

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326 Reviews

Review Breakdown

5 grade

45%

4 grade

28%

3 grade

19%

2 grade

1 grade

Sentiment Criteria

Value

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Chase Victorson Yonkers, NY

Very helpful Apartments.com is an exceptional platform for apartment hunting, offering a user-friendly interface, a vast database of listings, and accurate information. The website's comprehensive search filters enable users to find their ideal rental based on location, price range, amenities, and more. With detailed property descriptions, high-quality photos, and floor plans, Apartments.com ensures that users have all the necessary information to make informed decisions. Overall, Apartments.com provides a seamless and efficient apartment hunting experience, making it a top choice for anyone in search of a new home.

2 years ago

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abw fsu Tallahassee, FL

What I like best about Apartments.com was that I did not feel limited in my apartment selection. When I was searching for my first apartment in Chicago, I felt so overwhelmed by the process of going to different locations or searching out landlords. Apartments.com made it so easy to narrow my search! I like that it has a vast selection of apartments. I can search in any region or any neighborhood in the country and get numerous options for apartments. You can filter down to what you are specifically looking for and it is accurate. The interface is easy to use and navigate and I have never had a problem finding what I am looking for.

4 years ago

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Paige Stockard Wichita, KS

This is the website that helped my roommates and I find the place we live in now! It is a great website that is super easy to use. You can narrow down your options to find places within your price range and area that have all of your needs and wants.

5 years ago

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Cindy Rotermund Charlotte, NC

Recently used Apartment . com to help my son find an apartment in Idaho. The website always produced excellent options with 95% of the information I needed to help with the search. I would only say that maybe some of these places could use more photos and maybe more dimensions for the rooms....like the living room or bedrooms. My only complain would be that sometimes the "available" dates were not alligned with the actual available dates when we spoke to leasing offices.

2 years ago

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jill barbour Mount Joy, PA

This site was easy to navigate and had many good features to use for apartment searching. The photography and descriptions of the units were excellent. Although many of the units listed seemed to be outdated as far as availability, the site still was a great source of what rental units exist in any given area and in that aspect is a good resource.

2 years ago

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julie roberts

So glad to not be looking for an apartment anymore thanks to apartments.com. We found our new rental here, and through the site were able to contact the property about a viewing. The property got us in contact with their agent and the rest is history. This place would’ve gone so fast at the price point and neighborhood so apartments.com having the newest listings with email notifications was helpful!

2 years ago

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Who Knows

Apartments.Com is my number 1 site to use when i was looking for my new apartment. They always present you with every housing option in your designated area. I would absolutely recommend this to anyone looking to move.

3 years ago

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Joseph West

Easy to use for searching apartment complexes. Had difficulty finding other types (though that could be attributed to my location). It felt like all the results were sponsored though and so I took its rankings with a grain of salt. Still worked great though.

1 year ago

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Tina Porter Montgomery, AL

I like that you can sign up for a free account and search for an apartment in a specific location. It is budget-friendly. It also has pictures and street views. It details the nearby schools and attractions. I dislike that some of the location's pictures are out of date.

2 years ago

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Erica Eberhardt Arlington, TX

Apartments.com is very user friendly which helps someone like me who is not tech savvy at all. I liked I could hide the apartments I wasn't interested in. The down side is that properties can only have a complimentary basic listing for a short time.

2 years ago

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Alicia Rivero Dallas, TX

They have a ton of listings that are pretty accurate. I do not like that they flood your email box with information. I think it would be better if the system had a button to inquire about a property and then be sent information instead of being sent right away.

2 years ago

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Fred Watkins Los Angeles, CA

I worked with apartments.com as a commercial customer years ago when they first started. Although I have been end user to look for a rental subsequently, I do know that as a total experience of apartment information they are both innovative and present accurate information.

3 years ago

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Bambi Miller Aberdeen, MD

Easy to use. This site only shows nicer luxury apartments in my area. Does not have many listings for smaller property management companies that have rentals. Helpful site though. Especially if looking for an apartment with certain amenities.

3 years ago

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marissa wheeler Burlington, VT

I had great luck using this site/app to look for available rentals. The filters u can use to redefine your search were really helpful. The layout and navigation was easily understandable and fool proof. I also felt like thr searched yeilded great variety of results

3 years ago

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Brandy Allman Salisbury, NC

I used this website a few mths back to try to see about living in an apartment and what they looked like inside. I've never lived in an apartment before and the app the had for this site was easy to use for a first timer. I'd recommend it to people looking for an apartment to live in. They even have 3D settings you can use.

3 years ago

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Miguel Suarez Los Angeles, CA

It’s better when you can actually speak to someone right away. The videos and pictures helps a lot to make a decision and make the move smoother . The contacts that each Apt or house are very efficient, but you need some patient to wait for the response back

3 years ago Edited April 18, 2022

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Phalda Morris Jacksonville, FL

Apartments.com was a useful tool in helping me find what I did and did not want in an apartment. It showed me a variety of apartments with different features, all within my desired price range and location. Apartments.com is a great tool for finding an apartment.

3 years ago

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Jennifer Dean Chicago, IL

I like using Apartments.com cuz it's user friendly but can somewhat annoying at times. For example, when trying to enter your search perimeters the page will revert back to the top of the page while I'm trying to enter something or look at something down below

3 years ago

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Michelle McCoy Baltimore, MD

When I was ready to move these guys helped me find a place in the area that I wanted to move in. They found me several places for me to choose from. They always stayed within my price range. Great company to use if you're looking for housing.

3 years ago

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Juanita Morrison Columbus, OH

Prior to purchasing my home, I used the website to locate my apartment. I secured a nice living space in just enough time to sign the lease during a rent special. The site was updated and the 3D feature really helps you get a good visual of the apartment floor plan.

3 years ago

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Grace M. Columbia, MO

Apartments.com is a great site for keeping up with new listings in my area! I love that they send notifications, so I am always up to date on the best new rentals. This has made looking for a pet friendly college apartment a breeze!

4 years ago

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Andriana Cesaire Tallahassee, FL

Using Apartments.com is very easy and it led me to finding the perfect apartment for my sophomore and junior years of college. The website is easy to navigate and allows you to input specific requirements for the places you are looking to live.

4 years ago

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Brooklyn Jensen Provo, UT

There are a lot of filters that you can choose from in order to find the type of housing that you want. This is a free service, so I used it a lot to help look for student housing in Provo. It has the option of searching for apartments with private rooms as well as by rent prices, which I found to be super helpful.

4 years ago

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Jade Knowles Tallahassee, FL

Apartments.com helped my sister and I find a great apartment in a our new town for college. We were really worried about having to spend too much money on campus, but apartments.com gave us great selections and even let us add in our own preferences. I am in love with our new apartment and this website was a great help.

4 years ago

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derin Williams

when i was searching for a rental a friend recommended I try out this site and I didn't regret it, it has nice properties and you can tailor your search to your preference.

1 year ago

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Dawn Grover

The service was pretty typical to most other services like it. When I was looking for an apartment to rent, it gave me accurate data in the area. I was looking and contact information. Pretty good.

1 year ago

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Otis Adkins Hazard, KY

Let them do the work of finding what u need while u focus or other important tasks look at websites and see the apartments pick ones u like and not spend all day driving around to one u don’t like

2 years ago Edited October 18, 2023

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Chrissy Lang Bellevue, WA

I love how in-depth it let me get looking for an apartment and how far they let me know that an apartment I was looking at was under investigation. I feel easy when I don't need to worry, and they do the work for me.

2 years ago

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S B Taylor Seattle, WA

Nice map/navigation system but clearly sponsored properties show up out of set categories- so it can be confusing both for location and price when you see an out of search query property

3 years ago

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Debbie Greer Evansdale, IA

I use this when I was looking for a place to live when I required about a house to see they got back to me promptly didn't find nothing that I wanted but they were a good service and got back to the customers

3 years ago

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Deanna Hoffmeyer Farmington, MI

I have used apts.com to find at least six of my apartments I’ve chosen to live in. They have direct connection with the Apartments and are able to get me in touch very quickly!

3 years ago

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Shelley Berardi Lancaster, PA

Been using Apartments. Com for quite awhile now. Can set up instant alerts so you know there is a new Apartment that matches your criteria you currently put in the search engine.

3 years ago

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Vy Ha Birmingham, AL

As a college student, finding a place to stay is a priority that I cannot miss. Apartments.com had not only led me to find great places with great rates but also some good roommmates

3 years ago

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Austin Tempe, AZ

Looking for a rental place has never been easier. We used apartments.com to find our apartment when we moved from AZ to CO and it was simple and easy to filter and sort through the countless complexes in the Phoenix Area.

3 years ago

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DerinFasanmi

When I was searching for a rental a friend recommended I try out this site and I didn't regret it has nice properties and you can tailor your search to your preference.

1 year ago

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Phill Pomona, CA

I have used this website min the past to find an apartment to rent. It was very helpful in searching in my area for what was available in my price range.

1 year ago

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Stephanie Ponce Hemet, CA

Helpful when looking for a place to move. They have actual listing of places that are vacant in your area. I got a response from all places I applied.

2 years ago

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Nory L Powder Springs, GA

They were very helpful when I was searching for a place to live a few years ago. Had a great selection. I will be using them again in the near future.

2 years ago

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Teresa Bills Mayflower, AR

I've use this company to help me find my apartment, and to look around in different states to get a look at what I can afford. I really like this site.

2 years ago

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Joseph Los Angeles, CA

I have used Apartements.com before and referred it to others when helping people look for a new place. The only complaint is the advertisers are misleading sometimes

2 years ago

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Heather H Sanford, FL

Apartments.com is my go-to for searching for apartment rentals and communities. They include necessary information to include or exclude rentals in my searches.

2 years ago

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Amanda Barksdale Bryson City, NC

I like how the site gives you the option to reach out to the property that you’re interested in and will let you know if there is a special offer on the rent

2 years ago

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Faith Marie Friedrich Chicago, IL

They search and find apts. In area you request. Their search includes heat if you request that of search. They search 1 or 2 hundred dollar amount of the affordable rent .

2 years ago

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Imperio Anderson Yuma, AZ

It's okay and pretty helpful in finding a home. I scroll through it a lot and has good information on houses! Only complaint is sometimes info is out of date ! (:

3 years ago

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Jennifer Tallahassee, FL

I have been looking for an apartment for both my son and also my sister. The site is easy to use and provides many options. I like that you can narrow down the choices.

3 years ago

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Gaju Shrestha Herriman, UT

I have used apartments.com for searching rental properties in the past. The listing was great and was very easy to contact the listing agencies/ owner.

3 years ago

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Dan Woodland Park, CO

We could find apartments most of the time. Their site had the information we needed and was pretty accurate.

3 years ago

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Charli Peaden

It is as advertised. App is easier than website to navigate. Would recommend to friends and family should the topic come up.

1 year ago

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Ilspbeth Bruce

I was able to find some really nice places and also some not so nice places. this app is user friendly and has some good information on it.

2 years ago

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William Rodgers Charlotte, NC

When I moved to Florida they found my apartment. It was so quik and easy. And I was in a new apartment before my plane ever landed

3 years ago Edited June 20, 2022