Homes.com

I have been a costumer for over 17 years. I used to love my website. Several years ago they were bought out as they mentioned to me so my whole website changed. I didn’t like it. I felt it was hard to maneuver around. Anyway, what happened recently was all of my listings had the all the wrong information on it. Town, style of house, bedroom count, everything was listed wrong on my website. 2 of my homeowners noticed it and were not happy. They called me right away and I called the company right away. Whoever answered the phone said they would have tech work on it. Several days later, nothing. I called again, they said they would put in another work order. Info was all changed but still all wrong. My sellers are furious. I called again, and I asked to speak with a manager. As I am writing this 3 weeks later, I am still waiting for them to call. This issue and their lack of response and not being able to fix their issue for 2 weeks, caused me to go and get a new website while saving over $40 per month. Who knows how long I had this problem with my site. My sellers are the ones who saw it.

I pay them money for leads, leads with clients who want to buy a home , I keep getting leads from a Sal with a different email and phone # . Sal wants to sell me something , I have reported to Homes.com and they say they will block Sal but Sal just gets another email and phone #, So basically I am paying them for nothing . When I complained the rep tried to sell me more advertising ? Why would I buy more advertising when the ones I am paying for are not real leads? When I called to talk to supervisor I was told by that rep he could not guarantee he could get me a supervisor , I told rep I would close my checking account so they could not pull anymore money until he could get me a supervisor ! Then I got a supervisor ! The supervisor said they are working on Sal and that I was getting what I paid for so in essence , To bad to sad!

Unable to post any listings. Huge inconvenience and potential loss of commission income. Been having issues past couple of weeks with various gliches with your website. I have to constantly change the password and now it will not allow me to upload any new listings. I am almost completely over this website. There are too many day to day gliches and issues and the site not recognizing things its just not the convenience that the site is supposed to serve for professionals. I have not been able to list a single post and that is costing me money and time to try to fix your site issues.

This is the best way for an agent to throw there money away. Once you realize that, the contract in the fine print continually charges you. Invest your advertising dollars elsewhere.