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Bob Larson Plumbing

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LAST UPDATED: June 22nd, 2022

Bob Larson Plumbing is located in Tacoma, Washington, and has been serving residents in the surrounding area for nearly three decades. 

This plumbing company offers all your standard plumbing services, such as drain cleaning, sewer replacements, pipe repair, water heater installation, hydro jetting, and more. 

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The Good

  • Focus on Customer Service and Satisfaction
  • Offers Same-Day and 24/7 Emergency Services
  • Advantage Club

Focus on Customer Service and Satisfaction

Bob Larson Plumbing has been in the plumbing industry for well over 25 years and, since the beginning, has put a great emphasis on customer service and satisfaction. 

The company promises to be on time to appointments, upfront with pricing, clean-cut, reliable, respectful, and professional. 

Offers Same-Day and 24/7 Emergency Services

Homeowners with immediate plumbing issues can contact Bob Larson Plumbing for same-day or emergency services. Technicians are available 24 hours a day, 7 days a week, 365 days per year. 

Advantage Club

Bob Larson Plumbing’s Advantage Club allows customers to save 10 percent on all their plumbing needs. The company's website outlines the following services and benefits you'll receive by signing up for the Advantage Program:

  • Toilets are checked and tested for leaks (adjustments are performed for free)
  • Exposed water lines are checked for damage and/or corrosion
  • Piping under bathroom and kitchen sinks are checked for any signs of water damage
  • Sink drains are checked for any leaks or clogs (above and below)
  • Crawlspace is visually inspected for water or sewer leaks, standing water, etc.
  • Washing machine hoses and valves are checked and tested
  • Water pressure will be checked
  • Receive one free half-gallon of Bio-One, a natural drain treatment that keeps your drain lines clean. Technicians will treat your drains while they are there and again when returning to perform your annual home inspection
  • The gas meter is checked for earthquake preparedness and leaks
  • Drain/flush water heater (if it is up to code)

Additionally, the Advantage Program costs only $15 per month. This is a pretty good deal considering that plumbing costs can quickly skyrocket if you need to get a new part or have to replace a major appliance. 

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The Bad

  • Limited Service Area
  • Advantage Program Information

Limited Service Area

Bob Larson Plumbing’s business only operates in Washington state. Furthermore, the company’s service area only includes the following cities:

  • Tacoma
  • Olympia
  • Lakewood
  • Puyallup
  • Kent
  • Federal Way
  • Parkland
  • Auburn
  • Edgewood
  • Fife
  • University Place

Unfortunately, if you live outside the service area, you will need to look at another company for your plumbing needs. 

Advantage Program Information

Bob Larson Plumbing’s website does a pretty good job explaining available services and the company’s vision. Howeve, our research team felt  the company was a bit vague on how its Advantage Program operates. We would like to see Bob Larson Plumbing add a few more details about the program and how it benefits customers.

It would also be helpful if the company disclosed a preview of the terms and conditions, so consumers can see what is covered, if there are any exceptions, and generally what they can expect from this program. 

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The Bottom Line

Homeowners in Washington State may want to keep Bob Larson Plumbing in mind, should they ever have a plumbing issue. The company has nearly three decades of experience and offers various plumbing services. Bob Larson Plumbing promises superior customer service; customers can always expect their technicians to be punctual, fair, and honest about their work. 

Homeowners can also look into Bob Larson Plumbing’s Advantage Plan should they want to save an additional 10 percent on service. However, we found a lack of details regarding the plan and exactly how it works. Therefore, we recommend contacting the company directly for more information about the program before signing a contract.  

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Star Rating

4.4

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30 Reviews

Review Breakdown

5 grade

60%

4 grade

27%

3 grade

7%

2 grade

0%

1 grade

7%

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Anonymous

Everything was done when they said it was going to be done and how they said it was going to be done just couldn't have been more pleased with the person's performance. Setting up appointments with them was easy and the technicians call before on their way so that you would know that they were coming, who it was was coming for that, this person was coming from Bob Larson. The first time around we needed rather than them just fixing it he said what we need to do X Y and Z and so they consulted with us and told us that the choices were we pick things and they when purchased the things that were necessary and everything, has worked fine since then. I have his little refrigerator magnet on my refrigerator and when I have a problem in that area that's where I go to get his number and I call and I know I'm going to be taken care of and the people have been all very knowledgeable and you know just got things taken care of.

6 months ago

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Jim

Making an appointment was simple. Crew showed up on time. Work was completed as expected. Crew was very professional and cleaned up after themselves. Pricing was on par with other suppliers we contacted. Would use them again without hesitation.

5 months ago

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Kathleen

I had an emergency leak and they're the only ones that I call that could get out that day. We ended up having to have an insurance claim and they walked me through the process and really ease my nerves about going through that and were helpful on time prompt screen, just overall awesome experience. They were able to locate the leak right away had it fixed in less than an hour. The best thing was the two employees that came into my house they were again professional helpful, answered all my questions that I had just as I was curious about what was going on and we're very professional.

6 months ago

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Mary

He was out here the same day that was quick enter the port and did a good job. I haven't had any problem since. When they come here seen the problem he know what it was, he knew what to do and he did the job and he didn't stay long he just fixed it and it was good to go. He went into my basement cause that's what the problem was and he fixed it. Fast and efficient and they did a good job for doing it. If anything else happen I'm calling Bob Larson. They did a good job and I love that he came out what he said out he was knowledgeable and know what he was doing.

6 months ago

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Victor

The professionalism and the customer service. The tech give us different solutions for problem like they weren't just trying to sell us. They're really knowledgeable, the plumber didn't know how to solve the problem but they did so. Just the friendliness of the staff and the professionalism.

6 months ago

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Kim

Everyone was so nice they were prompt they were very Covid aware when they came into my condo and I appreciated that very much. Also one more thing is they were also aware of cost and let me know what would be more expensive what would be less expensive and that was helpful. They fixed the problem they fixed it in a better way than I had thought.

6 months ago

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Louise

Customer service is awesome, the technicians they sent out were knowledgeable and they treated me really really well. Quality is good best thing for my buck and they walked me through everything that was going to be installed and again their customer service is superb. I'm just gonna keep on spreading the word they're awesome.

6 months ago

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Anonymous

They listen to our questions and we got a call back like the owner called us back with more clarifying answers and just they seem to like follow through. They explained what they were doing, they were efficient with their time and everything seems to be working fine.

6 months ago

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Mike

They were local and could come out no matter, in a time factor that I needed. They were very courteous, they were here when they said they would be and did everything that needs to be done. Everything looked professionally done. They were three times as much money as other plumbers were so if I was happy with the price, no I was not.

6 months ago

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Terry

Great customer service and great relationship

6 months ago

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Eli

I needed my water heater fix so I could take a shower so I saw the reviews on it and gotta try to go with that company. They told me everything they were doing and if I had any question they were answered it, they were really friendly. Best thing is that I got my water heater fixed.

6 months ago

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Derick

It wasn't outstanding it wasn't horrible it was just taken care of. They did the work, they did it right I guess. They did need two guys on site it was definitely a one guy's job I felt like I probably could have had sub level of savings but having you guys on the crew it kind of cost us labor goes for. That would have been that would have been nice.

6 months ago

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Allan

They gave us a good reliable service. They were efficient and quickly got the job taking care of and they gave us more information about being able to upgrade the plumbing in the future.

6 months ago

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Steven

I was referred by a contractor. I had a disagreement with them for something but they were able to come back and fixed the issue and doing professional about it and charging more money because of it. They did what I asked.

6 months ago

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John

Because they came out without charging a fee. They went beyond and they checked out a few other things that I needed to have serviced beyond the call of duty. They did a real clean job and very professional.

6 months ago

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John Thrall Port Orchard, WA

After several companies tried to solve our Hot Water on Demand problems Bob Larson had it solved in a few minutes and we were good to go

5 months ago

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I would like to be annonomous

I was treated with the utmost respect and courtesy. They fully explained everything they were going to do and how much it would cost.

5 months ago

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Mark

The technician was knowledgeable and did good work. The quality was good. Got the same day service. The cost seems pretty high for what I was asking for but other than that I was happy with the service.

6 months ago

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Rick Heide

They have gone out of their way to meet my schedule and plumbing needs while meeting those needs at the highest level.

5 months ago

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Cheryl

Our designer selected them. They were a bit abrupt in not quite as friendly as I would have liked. It was done really well. They were on time and the fast.

6 months ago

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Sophia Chung

The assessment and job was done well and everyone was professional. The admin/logistical side was a lottle complicated.

5 months ago

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John

The very thorough initial investigation and communication. It was very thorough, scheduling was complicated sometimes but everything was done.

6 months ago

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Bridget Walker Bay Saint Louis, MS

Bob Larson Plumbing helped me with my stopped up pipes when no one else could. They came out to my house and worked around the clock to get my pipes flowing again.

3 months ago

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Aubrey Dallas, TX

My home is over fifty years old and we finally decided to get all new plumbing. Bob Larson plumbing did an amazing job and I feel it’s even better than the stuff done in brand new houses, so so grateful!

6 months ago

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Edward

Great expertise, but way too costly for such a measly little fix that was provided.

5 months ago

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Space

Someone is typically available and knowledgeable about the project because of the office.

6 months ago

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Theron

Their approach to the problem was exceedingly good and they were just so good.

6 months ago

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Christy

They communicate to us really well, only cost much.

6 months ago

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Lon

They came out, they did what they said they were going to do. Their prices are outrageous

6 months ago

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Porknr

extremely expensive (plumbers are probably commissioned)

5 months ago