Benjamin Franklin Plumbing of KC
Is This Your Business?Benjamin Franklin Plumbing of Kansas City is a franchise location of the plumbing company, Benjamin Franklin Plumbing that provides service across the country. The company specializes in plumbing services, including leaks, drains, pumps, water heaters, toilets, faucets, showers, and more. Every plumbing system that is designed, installed, or repaired by Benjamin Franklin Plumbing meets all local, state, and national building codes, and the company conforms to high industry standards.
Known as the Punctual Plumber®, Benjamin Franklin Plumbing provides 24/7 on-time guaranteed service — the company will pay you $5 for every minute that it’s late. In addition, the company doesn’t charge after-hour fees and all plumbing work is backed by a 100 percent satisfaction guarantee.
Benjamin Franklin Plumbing is part of the Authority Brands family that is composed of a wide range of home services companies, including home restoration and pest control companies. In addition, Benjamin Franklin Plumbing is a proud partner of Boys and Girls Clubs of America.
Top Ranked Companies
The Good
- Wide Range of Plumbing Services
- Benjamin Franklin Plumbing Guarantees
- 24/7 Emergency Services
- National Expertise and Local Support
- Benjamin Franklin Plumbing Club Membership Program
Wide Range of Plumbing Services
Benjamin Franklin Plumbing offers wide range of plumbing services, including some of the following:
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For all home plumbing systems listed above, Benjamin Franklin Plumbing offers both repair and replacement services. If you suspect any issues with any plumbing system in your home, you can call and schedule an inspection. A Benjamin Franklin Plumbing inspection includes a visual inspection, as well as a camera inspection, if necessary, which can identify hidden damage. Inspection costs vary based on the size of your home and the extent of your plumbing system, but a standard visual inspection will typically range in price from $100 to $200; a camera inspection may cost an additional $125 to $500.
In addition to the services listed above, Benjamin Franklin Plumbing provides commercial and outdoor plumbing services.
Benjamin Franklin Plumbing Guarantees
Benjamin Franklin Plumbing seeks to provide customers with high-quality service. To support this, the company offers three guarantees, including the following:
- 100% Satisfaction Guarantee
- On-Time Guarantee — The Benjamin Franklin Plumbing team is committed to arriving on time to all scheduled appointments. If your Benjamin Franklin Plumbing technician is late, you’ll receive $5 for every minute that they’re late (up to 60 minutes — a maximum of $300).
- UWIN Guarantee — An exclusive resource for Benjamin Franklin Plumbing customers, providing them with a higher level of protection. All Benjamin Franklin Plumbing contractors are UWIN-endorsed and always carry current liability and workers’ compensation insurance.
The number of guarantees provided by Benjamin Franklin Plumbing, and the On-Time Guarantee, in particular, are noteworthy. Many plumbing companies offer varying guarantees and warranties, but those offered by Benjamin Franklin Plumbing are more comprehensive and may provide a customer with greater peace of mind; especially considering that they won’t have to worry as much about their time being wasted if a technician isn’t running on time to an appointment.
National Expertise and Local Support
Benjamin Franklin Plumbing is a nationwide plumbing company, offering services in 33 states. However, all Benjamin Franklin Plumbing locations are independently owned and operated, and all plumbing work is done by local licensed plumbers. The Benjamin Franklin Plumbing of KC location serves customers in Kansas City, Lee’s Summit, Overland Park, and more.
All company locations and plumbers are held to the company’s high standards and guarantees, so you can rest assured that no matter where you live, you will receive high-quality service and workmanship.
Benjamin Franklin Plumbing Club Membership Program
The Benjamin Franklin Plumbing Club Membership Program is an optional program that customers can join to receive added plumbing perks and benefits. Membership in the program includes annual safety inspections, leak checks, and water heater tune-ups. Customers may also receive service discounts.
In the long run, membership in the Benjamin Franklin Plumbing Club could save you more money, as your plumbing systems are receiving regular maintenance.
The Bad
- Undisclosed Plumbing Service Pricing
- Unclear 24/7 Emergency Services Details
Undisclosed Plumbing Service Pricing
Benjamin Franklin Plumbing doesn’t provide any pricing for its services online. This isn’t an uncommon practice in the industry because services and work will vary based on the size of your home, extent of plumbing issues, etc. However, it can make it difficult to prepare an estimated budget, especially when comparing multiple plumbing company options.
It’s important to note that there isn’t an option to request a free quote on the Benjamin Franklin Plumbing website. You will likely have to first call the company and schedule an inspection before receiving a service pricing estimate; when you schedule an inspection you’ll be responsible to pay an inspection fee.
Unclear 24/7 Emergency Services Details
The Benjamin Franklin Plumbing company, as a whole, provides 24/7 emergency assistance. However, it's important to note that at the Benjamin Franklin Plumbing of KC location, it states that the company will take your call 24/7. However, service hours are limited to the weekdays between 7 a.m. and 7 p.m. (the location is closed on Saturday and Sunday). Thus, it's unclear whether or not this location truly provides 24/7 service or will take your call at any time and then provide service during service hours.
The Bottom Line
If you reside in the Kansas City area and are in need of a plumber, Benjamin Franklin Plumbing of Kansas City could be a good option for you. As one of various franchise locations of a national company, Benjamin Franklin Plumbing of KC offers a wide range of guaranteed plumbing services.
If you suspect you have a plumbing issue, you can call and schedule an inspection. A standard visual Benjamin Franklin Plumbing inspection may cost anywhere from $100 to $200. If there is any risk of hidden damage, you can request a camera inspection which will cost an additional $125 to $500. After inspection, the cost of plumbing repair work will be calculated — the company doesn’t provide any service pricing on its website.
Benjamin Franklin plumbing provides a wide range of plumbing services that cover essentially all home plumbing systems, including water heaters, pumps, toilets, etc. Thus, no matter your plumbing issues, Benjamin Franklin Plumbing will likely be able to provide a solution. All Benjamin Franklin workmanship and services are backed by a 100 percent satisfaction guarantee. The company even provides an on-time guarantee, ensuring that your plumbing technician arrives on time to your scheduled appointment — for every minute that the company is late to an appointment you will receive $5 for up to 60 minutes.
Based on its comprehensive guarantees and wide range of services, Benjamin Franklin Plumbing of KC could be a good choice for your plumbing needs. However, it’s difficult to compare the affordability of its service when prices aren’t provided.
