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Baikal Services is a plumbing and heating company that boasts over 20 years of experience and is family owned and operated. The company is fully licensed, bonded, and insured.

Baikal provides 24/7 emergency services, including plumbing services, leak detection, heating, electrical, rooter, drain cleaning, and sewer repair services. The company services the Snohomish and King counties of Washington state. 

Baikal’s goal is to provide the best service experience possible. Baikal believes in providing quality workmanship and ensures 100 percent customer satisfaction.

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The Good

  • Wide Range of Services
  • Additional Services
  • 24/7 Emergency Service
  • Contact Options
  • Positive Reviews
  • Coupons
  • Affordable Service Call Fee

Wide Range of Services

Baikal lists several of the plumbing services that its technicians can perform:

  • Plumbing 
    • Dishwasher installation
    • Drain cleaning
    • Garbage disposal installation
    • Leak detection
    • Outdoor faucet service
    • Pipe replacement
    • Sewer camera inspection
    • Shower and bath maintenance
    • Sump pump repair
    • Toilet, sink, and faucet maintenance
    • Water heater repair
    • Water line repair
    • Whole house repiping

Additional Services

Baikal Services also has several other repair options to help customers with more than their plumbing:

  • Heating
    • Electric furnace maintenance
    • Electric water heater maintenance
    • Furnace repair and install
    • Gas furnace service and tune-ups
    • Tankless water heater maintenance
  • Rooter
    • Drain cleaning
    • Sewer video inspection
    • Side sewer repair
  • Electrical
    • Appliance installation

24/7 Emergency Service

If you’ve ever had an essential household system break down, you know how critical 24/7 service is. It’s important to find emergency technicians who can answer your service call day or night to address a burst pipe or backed up sewer line. While Baikal’s regular hours are 7 a.m. to 7 p.m., the company is also available for emergencies.

Contact Options

Baikal is available through phone and email, or you can request a quote online. However, you can also follow Baikal Services on its social media accounts to receive the latest updates from the company or reach out to a representative. Social media presence is important for small businesses, so it’s good that Baikal recognizes this and uses Facebook, Twitter, and more to keep in touch with its clients.

Positive Reviews

Baikal isn’t afraid to offer its customers several channels to leave a review, including Yelp, Google, and Best Company. This reinforces that Baikal is confident about its service and welcomes user feedback. Most reviews are positive and mention quick response times and superior service.

Coupons

Baikal Services includes coupons on its website. Savvy customers can receive $25 off any service, a 5 percent senior discount, $70 off water heater installation, and more.

Affordable Service Call Fee

Most service call or dispatch fees for plumbing companies are at least $100, but Baikal has a service call fee of $59.95. This displays a commitment to competitive rates.

Almost no plumbing companies have rates available online for their services, and Baikal is not an exception to this, but it seems the company makes a good faith effort to keep its services reasonably priced.

The Bad

  • Limited Availability

Limited Availability

Baikal Services is limited to the Snohomish and King counties in Washington. Even if you’re in Washington and not located in these counties, you’ll have to look for another company.

However, this limited availability is hardly a drawback for customers in Baikal’s service area. Local technicians typically offer the most competitive rates and fastest service.

The Bottom Line

If you live in Snohomish or King County, Baikal Services is a good choice for your system and appliance maintenance. Customers typically leave the company positive reviews, and with an option for a free estimate and with such a low service call fee, there’s little harm in giving Baikal Services a try.

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User Reviews

Star Rating

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9 Reviews

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AL

July 30th, 2020 Duvall, WA DETAILS arrow_drop_down
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Through a referral from Chris's former employer, I called Baikal Services. The office manager told me Chris will call me back within the hour, which he did. Then he came by another hour later (from far away), fixed the urgent problem, pointed out certain areas and fixed another minor area without my asking. Professional, polite, knowledgeable, proactive and forthcoming. Thanks very much, Chris, for all your help!

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Reply from Baikal Services

Aug 03, 2020

Thank you, Al. Baikal Services

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J C

July 14th, 2020 Mukilteo, WA DETAILS arrow_drop_down
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I was in need of a plumber to fix some kinks I found while under my house. My water lines were not leaking, they just did not look safe. I had some pictures of the problem areas and text them to Chris, he quoted me a fair price and stuck to it. Before he started my water lines looked like spaghetti noodles all twisted, now they are nice and straight, secure, and the area cleaned up to. Thanks Chris!

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Reply from Baikal Services

Aug 03, 2020

Thank you, JC. Baikal Services

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Sally Iritani

June 25th, 2020 Seattle, WA DETAILS arrow_drop_down
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Great service - took care of everything quickly and communicated well.

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Reply from Baikal Services

Jun 30, 2020

Thank you, Sally. Baikal Services

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Deborah

May 25th, 2020 Marysville, WA

Emergency on a Memorial Day Sunday. Called Chris and we was at our house within hours. He diagnosed and fixed our leaking toilet and all for a great price. He was very professional and friendly. We were very impressed and would definitely call him again!

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Reply from Baikal Services

Jun 25, 2020

Thank you, Deborah. Baikal Services

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Pete Rittmueller

May 19th, 2020 Bellingham, WA DETAILS arrow_drop_down
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I contacted them on a Sunday morning and they came out by noon and replaced a shut off valve that was leaking water. They also gave me a written estimate the same day on additional work I requested.

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Reply from Baikal Services

Jun 25, 2020

Thank you, Pete. Baikal Services

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David T

April 26th, 2020 Everett, WA DETAILS arrow_drop_down
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We felt lucky to find Chris with Baikal Service to fix our septic pump problem. He is very professional, patient and diligent on every details and willing to explain to me why the issue came from. He tried his best to make sure the things done right. Jobs well done, Chris. We will ask your service again if we have the pluming issue next time. Thanks Chris!!! :-)

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Reply from Baikal Services

May 18, 2020

Thank you, David. Baikal Services

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Karla McGuire

March 27th, 2020 Everett, WA DETAILS arrow_drop_down
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Chris is nothing short of amazing. We have used Baikal Services Inc a couple of times in past and always been very satisfied. This time Chris went out of his way to fix an immediate problem. So friendly, professional and does excellent work. Baikal is our go-to plumber.

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Reply from Baikal Services

Mar 29, 2020

Thank you, Karla. Baikal Services

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Pat Tolle

March 24th, 2020 Edmonds, WA DETAILS arrow_drop_down
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We have used multiple times. Great service and came right away for urgent problems. Can’t recommend enough

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Reply from Baikal Services

Mar 28, 2020

Thank you, Pat. Baikal Services

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Tim Warner

July 12th, 2019 Kirkland, WA DETAILS arrow_drop_down
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Unbelievable service. Chris was patient and understanding and saved me (by my estimate) probably $300-400 in unnecessary and frivolous charges. My shower is fixed and I'm thrilled. Will recommend them at any and every opportunity. You won't be disappointed.

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Reply from Baikal Services

Mar 28, 2020

Thank you, Tim. Baikal Services

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