Baikal Services Logo

Baikal Services

star star star star star

6.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 14th, 2023

Baikal Services is a plumbing and heating company that boasts over 20 years of experience and is family owned and operated. The company is fully licensed, bonded, and insured.

Baikal provides 24/7 emergency services, including plumbing services, leak detection, heating, electrical, rooter, drain cleaning, and sewer repair services. The company services the Snohomish and King counties of Washington state. 

Baikal’s goal is to provide the best service experience possible. Baikal believes in providing quality workmanship and ensures 100 percent customer satisfaction.

Top Ranked Companies

thumb_up

The Good

  • Wide Range of Services
  • Additional Services
  • 24/7 Emergency Service
  • Contact Options
  • Positive Reviews
  • Coupons
  • Affordable Service Call Fee

Wide Range of Services

Baikal lists several of the plumbing services that its technicians can perform:

  • Plumbing 
    • Dishwasher installation
    • Drain cleaning
    • Garbage disposal installation
    • Leak detection
    • Outdoor faucet service
    • Pipe replacement
    • Sewer camera inspection
    • Shower and bath maintenance
    • Sump pump repair
    • Toilet, sink, and faucet maintenance
    • Water heater repair
    • Water line repair
    • Whole house repiping

Additional Services

Baikal Services also has several other repair options to help customers with more than their plumbing:

  • Heating
    • Electric furnace maintenance
    • Electric water heater maintenance
    • Furnace repair and install
    • Gas furnace service and tune-ups
    • Tankless water heater maintenance
  • Rooter
    • Drain cleaning
    • Sewer video inspection
    • Side sewer repair
  • Electrical
    • Appliance installation

24/7 Emergency Service

If you’ve ever had an essential household system break down, you know how critical 24/7 service is. It’s important to find emergency technicians who can answer your service call day or night to address a burst pipe or backed up sewer line. While Baikal’s regular hours are 7 a.m. to 7 p.m., the company is also available for emergencies.

Contact Options

Baikal is available through phone and email, or you can request a quote online. However, you can also follow Baikal Services on its social media accounts to receive the latest updates from the company or reach out to a representative. Social media presence is important for small businesses, so it’s good that Baikal recognizes this and uses Facebook, Twitter, and more to keep in touch with its clients.

Positive Reviews

Baikal isn’t afraid to offer its customers several channels to leave a review, including Yelp, Google, and Best Company. This reinforces that Baikal is confident about its service and welcomes user feedback. Most reviews are positive and mention quick response times and superior service.

Coupons

Baikal Services includes coupons on its website. Savvy customers can receive $25 off any service, a 5 percent senior discount, $70 off water heater installation, and more.

Affordable Service Call Fee

Most service call or dispatch fees for plumbing companies are at least $100, but Baikal has a service call fee of $59.95. This displays a commitment to competitive rates.

Almost no plumbing companies have rates available online for their services, and Baikal is not an exception to this, but it seems the company makes a good faith effort to keep its services reasonably priced.

thumb_down

The Bad

  • Limited Availability

Limited Availability

Baikal Services is limited to the Snohomish and King counties in Washington. Even if you’re in Washington and not located in these counties, you’ll have to look for another company.

However, this limited availability is hardly a drawback for customers in Baikal’s service area. Local technicians typically offer the most competitive rates and fastest service.

gavel

The Bottom Line

If you live in Snohomish or King County, Baikal Services is a good choice for your system and appliance maintenance. Customers typically leave the company positive reviews, and with an option for a free estimate and with such a low service call fee, there’s little harm in giving Baikal Services a try.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

5.0

star star star star star

34 Reviews

Review Breakdown

5 grade

97%

4 grade

3%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

Sandy Nutley Everett, WA

This company is excellent. I had emergency situation in which I bought toilets from Lowe's. They had six cancellations and as a result I had no toilets in my home for 10 days. I was at the mercy of handyman services which I never recommend. This company Took on same day that I called him to put in three toilets in my home. Excellent work, cares about his works cares about his customers I highly recommend if you have it any services to call this company. Chris is the one that I worked with and he's truly amazing

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Sandy.
Baikal Services

Jul. 5th, 2022

star star star star star

Christine Woerfel Everett, WA

Chris K arrived at my house right away for my emergency. Fixed the problem that had flooded my house. His price was reasonable. He answered my questions. He gave me a reference for a company to get rid of the water, a restoration company. Before the end of the day the restoration company was already working to dry out my house. With Chris's skill as a plumber and his advice about what to do helped me a lot to get through a stressful flooding incident. I would definitely hire him again and recommend him to my friends

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Christine.
Baikal Services

Jun. 8th, 2021

star star star star star

Tom Crisp Everett, WA

Chris is easy to work with. He listened to my needs and concerns, and he provided a preliminary check to ensure that he could do the job once right. I like to start with the guy who’s going to finish the job. Big plumbing outfits often send an estimator who will schedule a plumber that may not get the correct story. Chris installed a Wi-Fi connected water monitoring and shut off device (Moen Flo) that I bought from my homeowners insurance at a discount, and they discount my insurance after it’s installed. Chris is an efficient plumber who takes pride in his work.

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Tom.
Baikal Services

Apr. 5th, 2021

star star star star star

Nicki F Edmonds, WA

I had a leak in my ceiling (so I was a little overwhelmed) I’ve never had to deal with something like this before. I phoned Baikal Services, spoke to Chris he had a very calming way about him, asked me a few questions, then gave me the best way to go about getting started. He was efficient, friendly, did a great job, I also had a few things around the house I had him fix and when I had questions he was open and patient to explain (I learned a lot, bonus👍) I would definitely use Baikal Services again and refer them to others! Thank you again🙂

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Nicki.
Baikal Services

Jan. 5th, 2021

star star star star star

AL Duvall, WA

Through a referral from Chris's former employer, I called Baikal Services. The office manager told me Chris will call me back within the hour, which he did. Then he came by another hour later (from far away), fixed the urgent problem, pointed out certain areas and fixed another minor area without my asking. Professional, polite, knowledgeable, proactive and forthcoming. Thanks very much, Chris, for all your help!

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Al.
Baikal Services

Aug. 3rd, 2020

star star star star star

J C Mukilteo, WA

I was in need of a plumber to fix some kinks I found while under my house. My water lines were not leaking, they just did not look safe. I had some pictures of the problem areas and text them to Chris, he quoted me a fair price and stuck to it. Before he started my water lines looked like spaghetti noodles all twisted, now they are nice and straight, secure, and the area cleaned up to. Thanks Chris!

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, JC.
Baikal Services

Aug. 3rd, 2020

check_circle

Review Source

star star star star star

Debi Selfridge Seattle, WA

Customer service was excellent. Chris did a great job fixing our broken water pipes quickly even though it was during the holidays. He was very professional, honest, reasonable priced and very prompt in helping us fix our issues. We really appreciate all he did for us.

1 year ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Debi.
Baikal Services

May. 30th, 2023

check_circle

Review Source

star star star star star

Jeff Terai Reno, NV

Baikal Services very responsive to repair a break in the main water line to the house. Following my call, he was on the job the following day to effect the repairs. Even though I was not at the site, he sent photos via text and communicated what the repair entailed.

2 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Jeff.
Baikal Services

Sep. 2nd, 2022

star star star star star

Ruth VanAlstine Edmonds, WA

Chris came to replace a pressure valve on our water system. He was courteous and knowledgeable. The price was very competitive. It was a pleasure to deal with him. I would recommend him and his company to everyone. I would certainly call him again if I need a plumber. Kip Van Alstine

2 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Ruth.
Baikal Services

Jul. 5th, 2022

star star star star star

Alex John Laguna Niguel, CA

I had an emergency in my apartment. I was able to use this company's reliable 24/7 emergency services with the plumbing issue I had in my rental. Outside faucet leaking, tried me. No luck. They came over and fix the problem on the same day.

3 years ago Edited September 22, 2021

Baikal Services Logo

Reply from Baikal Services

Thank you, Alexey.
Baikal Services

Sep. 23rd, 2021

check_circle

Review Source

star star star star star

Kathleen Mooneyham Seattle, WA

Easy communication by telephone and text. Arrived on time. Chris is a great person, great plumber and had my toilet in in about an hour. Fair, upfront price. Left the space he worked in spotless. I would absolutely recommend Chris and Baikal Services for any plumbing needs!

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Kathleen.
Baikal Services

Sep. 7th, 2021

star star star star star

Brad Lynnwood, WA

Baikal Services was a life saver for us when we had a sewer issue that needed immediate repair. Chris was out to our house right away to assist and went above and beyond helping ensure that we got the right service and our problem was resolved.

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Brad.
Baikal Services

Apr. 9th, 2021

star star star star star

SR Cooper Everett, WA

Chris is our only plumber, and our favorite plumber. Our remodeling needed multiple plumbing times due to contractor, time and weather schedules. Chris was always ready; each time his work was perfect. He was gracious and knowledgeable, and he taught us some tricks to the trade, just in case.

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, SR Cooper.
Baikal Services

Mar. 28th, 2021

star star star star star

Peter Schmidt Everett, WA

Chris came highly recommended by another professional. He promptly arrived at the appointed times and provided exemplary service and work. He solved some problems I didn't even know that were there. I would recommend Chris to any one who had a plumbing problem.

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Peter.
Baikal Services

Jan. 5th, 2021

star star star star star

Deborah Marysville, WA

Emergency on a Memorial Day Sunday. Called Chris and we was at our house within hours. He diagnosed and fixed our leaking toilet and all for a great price. He was very professional and friendly. We were very impressed and would definitely call him again!

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Deborah.
Baikal Services

Jun. 25th, 2020

star star star star star

Karla McGuire Everett, WA

Chris is nothing short of amazing. We have used Baikal Services Inc a couple of times in past and always been very satisfied. This time Chris went out of his way to fix an immediate problem. So friendly, professional and does excellent work. Baikal is our go-to plumber.

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Karla.
Baikal Services

Mar. 29th, 2020

star star star star star

Tim Warner Kirkland, WA

Unbelievable service. Chris was patient and understanding and saved me (by my estimate) probably $300-400 in unnecessary and frivolous charges. My shower is fixed and I'm thrilled. Will recommend them at any and every opportunity. You won't be disappointed.

5 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Tim.
Baikal Services

Mar. 28th, 2020

check_circle

Review Source

star star star star star

Richard Dermody Everett, WA

Extremely easy to work with and very reasonable. Even solved one plumbing problem over the phone. Courteous and arrives when stated. More work planned but so far would highly recommend!

1 year ago

check_circle

Review Source

star star star star star

Mark Becker Seattle, WA

Chris has been my go to plumber for several years. He is prompt, easy to work with, and does a fantastic job. I can highly recommend Baikal Services for your plumbing needs.

1 year ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Mark.
Baikal Services

May. 30th, 2023

check_circle

Review Source

star star star star star

Jeff Everett, WA

Chris did a great job on our broken water pipe! He was prompt, friendly, did quality work, and all at a great price. Was super happy with his work and will definitely look to him first for my future jobs.

2 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Jeff.
Baikal Services

Jul. 5th, 2022

star star star star star

James Houston, TX

They came out to my house the same day when other plumbing companies told me It would be a few days before I could get someone out.Chris did a very professional job and the price was fair.

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, James.
Baikal Services

Sep. 7th, 2021

star star star star star

John Hardy Lynnwood, WA

Came out to my house the same day when other plumbing companies gave me 3-5 days before they could come out. Chris did a very professional job and the price was more then fair.

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, John.
Baikal Services

Mar. 28th, 2021

star star star star star

Nancy Leonardi Portland, OR

Chris was so helpful came over and started right away draining and removing my water heater. The next day he had it set up and working clean, fast, and accommodating. From start call to finish two days.

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Nancy.
Baikal Services

Jan. 5th, 2021

star star star star star

Pete Rittmueller Bellingham, WA

I contacted them on a Sunday morning and they came out by noon and replaced a shut off valve that was leaking water. They also gave me a written estimate the same day on additional work I requested.

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Pete.
Baikal Services

Jun. 25th, 2020

check_circle

Review Source

star star star star star

David T Everett, WA

Whenever we have plumbing problem, we called Chris to help us out. Chris's Baikal Service never can always resolve our problem successfully. Chris is friendly and experienced on resolving all kinds of plumbing problems.

4 years ago Edited May 30, 2023

Baikal Services Logo

Reply from Baikal Services

Thank you, David.
Baikal Services

May. 18th, 2020

check_circle

Review Source

star star star star star

Lisa Anne Littleton, CO

We had a plumbing issue and pipe repair. Baikal services came out promptly to help and did an extraordinary job. Chris our tech was extremely fair, informative and fair. He helped us out of a serious bind and was able to stop the flooding / blockage and repair our broken pipe. They really came through for us. 10/10 highly recommended!

2 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, LA.
Baikal Services

Sep. 2nd, 2022

star star star star star

Edwin Merrifield Mountlake Terrace, WA

We used Baikal for two jobs. Both were executed timeously and in a highly professional manner. Chris great to work with and his services are highly recommended.

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Edwin.
Baikal Services

Jan. 5th, 2021

star star star star star

Anna Everett, WA

Chris responded quickly and fixed the problem. He is professional and easy to speak with and listened. Also said if the came back we should call him.

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Anna.
Baikal Services

Apr. 29th, 2021

star star star star star

Carol Zaplacinski Edmonds, WA

I like the thoroughness. The verbal explanation as well as drawing made it clear and easier to understand.

2 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Carol.
Baikal Services

Sep. 2nd, 2022

star star star star star

Pat Tolle Edmonds, WA

We have used multiple times. Great service and came right away for urgent problems. Can’t recommend enough

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Pat.
Baikal Services

Mar. 28th, 2020

star star star star star

PJ (Iberian Traveler) Seattle, WA

The response time was exceptional, the quality of the work very professional.

1 year ago

Baikal Services Logo

Reply from Baikal Services

Thank you, PJ.
Baikal Services

May. 30th, 2023

star star star star star_border

Julia UP Southbury, CT

Great, very professional plumbers, super fast help with our emergency situation. Very satisfied

3 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Julia.
Baikal Services

Sep. 23rd, 2021

star star star star star

Sally Iritani Seattle, WA

Great service - took care of everything quickly and communicated well.

4 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Sally.
Baikal Services

Jun. 30th, 2020

check_circle

Review Source

star star star star star

Dara Bottenhagen Chicago, IL

Very helpful, organized, and friendly. Use them again

2 years ago

Baikal Services Logo

Reply from Baikal Services

Thank you, Dara.
Baikal Services

Jul. 5th, 2022