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Baikal Services

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24 User Reviews
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LAST UPDATED: November 29th, 2021

Baikal Services is a plumbing and heating company that boasts over 20 years of experience and is family owned and operated. The company is fully licensed, bonded, and insured.

Baikal provides 24/7 emergency services, including plumbing services, leak detection, heating, electrical, rooter, drain cleaning, and sewer repair services. The company services the Snohomish and King counties of Washington state. 

Baikal’s goal is to provide the best service experience possible. Baikal believes in providing quality workmanship and ensures 100 percent customer satisfaction.

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The Good

  • Wide Range of Services
  • Additional Services
  • 24/7 Emergency Service
  • Contact Options
  • Positive Reviews
  • Coupons
  • Affordable Service Call Fee

Wide Range of Services

Baikal lists several of the plumbing services that its technicians can perform:

  • Plumbing 
    • Dishwasher installation
    • Drain cleaning
    • Garbage disposal installation
    • Leak detection
    • Outdoor faucet service
    • Pipe replacement
    • Sewer camera inspection
    • Shower and bath maintenance
    • Sump pump repair
    • Toilet, sink, and faucet maintenance
    • Water heater repair
    • Water line repair
    • Whole house repiping

Additional Services

Baikal Services also has several other repair options to help customers with more than their plumbing:

  • Heating
    • Electric furnace maintenance
    • Electric water heater maintenance
    • Furnace repair and install
    • Gas furnace service and tune-ups
    • Tankless water heater maintenance
  • Rooter
    • Drain cleaning
    • Sewer video inspection
    • Side sewer repair
  • Electrical
    • Appliance installation

24/7 Emergency Service

If you’ve ever had an essential household system break down, you know how critical 24/7 service is. It’s important to find emergency technicians who can answer your service call day or night to address a burst pipe or backed up sewer line. While Baikal’s regular hours are 7 a.m. to 7 p.m., the company is also available for emergencies.

Contact Options

Baikal is available through phone and email, or you can request a quote online. However, you can also follow Baikal Services on its social media accounts to receive the latest updates from the company or reach out to a representative. Social media presence is important for small businesses, so it’s good that Baikal recognizes this and uses Facebook, Twitter, and more to keep in touch with its clients.

Positive Reviews

Baikal isn’t afraid to offer its customers several channels to leave a review, including Yelp, Google, and Best Company. This reinforces that Baikal is confident about its service and welcomes user feedback. Most reviews are positive and mention quick response times and superior service.

Coupons

Baikal Services includes coupons on its website. Savvy customers can receive $25 off any service, a 5 percent senior discount, $70 off water heater installation, and more.

Affordable Service Call Fee

Most service call or dispatch fees for plumbing companies are at least $100, but Baikal has a service call fee of $59.95. This displays a commitment to competitive rates.

Almost no plumbing companies have rates available online for their services, and Baikal is not an exception to this, but it seems the company makes a good faith effort to keep its services reasonably priced.

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The Bad

  • Limited Availability

Limited Availability

Baikal Services is limited to the Snohomish and King counties in Washington. Even if you’re in Washington and not located in these counties, you’ll have to look for another company.

However, this limited availability is hardly a drawback for customers in Baikal’s service area. Local technicians typically offer the most competitive rates and fastest service.

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The Bottom Line

If you live in Snohomish or King County, Baikal Services is a good choice for your system and appliance maintenance. Customers typically leave the company positive reviews, and with an option for a free estimate and with such a low service call fee, there’s little harm in giving Baikal Services a try.

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Star Rating

5.0

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24 Reviews

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Review Source

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Sandy Nutley Everett, WA

This company is excellent. I had emergency situation in which I bought toilets from Lowe's. They had six cancellations and as a result I had no toilets in my home for 10 days. I was at the mercy of handyman services which I never recommend. This company Took on same day that I called him to put in three toilets in my home. Excellent work, cares about his works cares about his customers I highly recommend if you have it any services to call this company. Chris is the one that I worked with and he's truly amazing

6 days ago

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Alexey Ukhnalev Laguna Niguel, CA

I had an emergency in my apartment. I was able to use this company's reliable 24/7 emergency services with the plumbing issue I had in my rental. Outside faucet leaking, tried me. No luck. They came over and fix the problem on the same day.

2 months ago

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Reply from Baikal Services

Thank you, Alexey. Baikal Services

Sep. 23rd, 2021

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Review Source

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Kathleen Mooneyham Seattle, WA

Easy communication by telephone and text. Arrived on time. Chris is a great person, great plumber and had my toilet in in about an hour. Fair, upfront price. Left the space he worked in spotless. I would absolutely recommend Chris and Baikal Services for any plumbing needs!

2 months ago

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Reply from Baikal Services

Thank you, Kathleen. Baikal Services

Sep. 7th, 2021

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Tom Crisp Everett, WA

Chris is easy to work with. He listened to my needs and concerns, and he provided a preliminary check to ensure that he could do the job once right. I like to start with the guy who’s going to finish the job. Big plumbing outfits often send an estimator who will schedule a plumber that may not get the correct story. Chris installed a Wi-Fi connected water monitoring and shut off device (Moen Flo) that I bought from my homeowners insurance at a discount, and they discount my insurance after it’s installed. Chris is an efficient plumber who takes pride in his work.

7 months ago

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Reply from Baikal Services

Thank you, Tom. Baikal Services

Apr. 5th, 2021

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James Houston, TX

They came out to my house the same day when other plumbing companies told me It would be a few days before I could get someone out.Chris did a very professional job and the price was fair.

4 months ago

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Reply from Baikal Services

Thank you, James. Baikal Services

Sep. 7th, 2021

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Brad Lynnwood, WA

Baikal Services was a life saver for us when we had a sewer issue that needed immediate repair. Chris was out to our house right away to assist and went above and beyond helping ensure that we got the right service and our problem was resolved.

7 months ago

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Reply from Baikal Services

Thank you, Brad. Baikal Services

Apr. 9th, 2021

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Nicki F Edmonds, WA

I had a leak in my ceiling (so I was a little overwhelmed) I’ve never had to deal with something like this before. I phoned Baikal Services, spoke to Chris he had a very calming way about him, asked me a few questions, then gave me the best way to go about getting started. He was efficient, friendly, did a great job, I also had a few things around the house I had him fix and when I had questions he was open and patient to explain (I learned a lot, bonus👍) I would definitely use Baikal Services again and refer them to others! Thank you again🙂

10 months ago

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Reply from Baikal Services

Thank you, Nicki. Baikal Services

Jan. 5th, 2021

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John Hardy Lynnwood, WA

Came out to my house the same day when other plumbing companies gave me 3-5 days before they could come out. Chris did a very professional job and the price was more then fair.

8 months ago

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Reply from Baikal Services

Thank you, John. Baikal Services

Mar. 28th, 2021

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SR Cooper Everett, WA

Chris is our only plumber, and our favorite plumber. Our remodeling needed multiple plumbing times due to contractor, time and weather schedules. Chris was always ready; each time his work was perfect. He was gracious and knowledgeable, and he taught us some tricks to the trade, just in case.

9 months ago

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Reply from Baikal Services

Thank you, SR Cooper. Baikal Services

Mar. 28th, 2021

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Christine Woerfel Everett, WA

Chris K arrived at my house right away for my emergency. Fixed the problem that had flooded my house. His price was reasonable. He answered my questions. He gave me a reference for a company to get rid of the water, a restoration company. Before the end of the day the restoration company was already working to dry out my house. With Chris's skill as a plumber and his advice about what to do helped me a lot to get through a stressful flooding incident. I would definitely hire him again and recommend him to my friends

5 months ago

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Reply from Baikal Services

Thank you, Christine. Baikal Services

Jun. 8th, 2021

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AL Duvall, WA

Through a referral from Chris's former employer, I called Baikal Services. The office manager told me Chris will call me back within the hour, which he did. Then he came by another hour later (from far away), fixed the urgent problem, pointed out certain areas and fixed another minor area without my asking. Professional, polite, knowledgeable, proactive and forthcoming. Thanks very much, Chris, for all your help!

1 year ago

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Reply from Baikal Services

Thank you, Al. Baikal Services

Aug. 3rd, 2020

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J C Mukilteo, WA

I was in need of a plumber to fix some kinks I found while under my house. My water lines were not leaking, they just did not look safe. I had some pictures of the problem areas and text them to Chris, he quoted me a fair price and stuck to it. Before he started my water lines looked like spaghetti noodles all twisted, now they are nice and straight, secure, and the area cleaned up to. Thanks Chris!

1 year ago

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Reply from Baikal Services

Thank you, JC. Baikal Services

Aug. 3rd, 2020

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David T Everett, WA

We felt lucky to find Chris with Baikal Service to fix our septic pump problem. He is very professional, patient and diligent on every details and willing to explain to me why the issue came from. He tried his best to make sure the things done right. Jobs well done, Chris. We will ask your service again if we have the pluming issue next time. Thanks Chris!!! :-)

1 year ago

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Reply from Baikal Services

Thank you, David. Baikal Services

May. 18th, 2020

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Peter Schmidt Everett, WA

Chris came highly recommended by another professional. He promptly arrived at the appointed times and provided exemplary service and work. He solved some problems I didn't even know that were there. I would recommend Chris to any one who had a plumbing problem.

1 year ago

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Reply from Baikal Services

Thank you, Peter. Baikal Services

Jan. 5th, 2021

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Deborah Marysville, WA

Emergency on a Memorial Day Sunday. Called Chris and we was at our house within hours. He diagnosed and fixed our leaking toilet and all for a great price. He was very professional and friendly. We were very impressed and would definitely call him again!

1 year ago

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Reply from Baikal Services

Thank you, Deborah. Baikal Services

Jun. 25th, 2020

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Karla McGuire Everett, WA

Chris is nothing short of amazing. We have used Baikal Services Inc a couple of times in past and always been very satisfied. This time Chris went out of his way to fix an immediate problem. So friendly, professional and does excellent work. Baikal is our go-to plumber.

1 year ago

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Reply from Baikal Services

Thank you, Karla. Baikal Services

Mar. 29th, 2020

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Tim Warner Kirkland, WA

Unbelievable service. Chris was patient and understanding and saved me (by my estimate) probably $300-400 in unnecessary and frivolous charges. My shower is fixed and I'm thrilled. Will recommend them at any and every opportunity. You won't be disappointed.

2 years ago

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Reply from Baikal Services

Thank you, Tim. Baikal Services

Mar. 28th, 2020

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Julia UP Southbury, CT

Great, very professional plumbers, super fast help with our emergency situation. Very satisfied

2 months ago

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Reply from Baikal Services

Thank you, Julia. Baikal Services

Sep. 23rd, 2021

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Anna Everett, WA

Chris responded quickly and fixed the problem. He is professional and easy to speak with and listened. Also said if the came back we should call him.

7 months ago

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Reply from Baikal Services

Thank you, Anna. Baikal Services

Apr. 29th, 2021

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Edwin Merrifield Mountlake Terrace, WA

We used Baikal for two jobs. Both were executed timeously and in a highly professional manner. Chris great to work with and his services are highly recommended.

11 months ago

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Reply from Baikal Services

Thank you, Edwin. Baikal Services

Jan. 5th, 2021

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Nancy Leonardi Portland, OR

Chris was so helpful came over and started right away draining and removing my water heater. The next day he had it set up and working clean, fast, and accommodating. From start call to finish two days.

1 year ago

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Reply from Baikal Services

Thank you, Nancy. Baikal Services

Jan. 5th, 2021

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Pete Rittmueller Bellingham, WA

I contacted them on a Sunday morning and they came out by noon and replaced a shut off valve that was leaking water. They also gave me a written estimate the same day on additional work I requested.

1 year ago

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Reply from Baikal Services

Thank you, Pete. Baikal Services

Jun. 25th, 2020

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Pat Tolle Edmonds, WA

We have used multiple times. Great service and came right away for urgent problems. Can’t recommend enough

1 year ago

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Reply from Baikal Services

Thank you, Pat. Baikal Services

Mar. 28th, 2020

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Sally Iritani Seattle, WA

Great service - took care of everything quickly and communicated well.

1 year ago

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Reply from Baikal Services

Thank you, Sally. Baikal Services

Jun. 30th, 2020