5.0
6.4
Overall Score
Author: Kaitlyn Short
Baikal Services is a plumbing and heating company that boasts over 20 years of experience and is family owned and operated. The company is fully licensed, bonded, and insured.
Baikal provides 24/7 emergency services, including plumbing services, leak detection, heating, electrical, rooter, drain cleaning, and sewer repair services. The company services the Snohomish and King counties of Washington state.
Baikal’s goal is to provide the best service experience possible. Baikal believes in providing quality workmanship and ensures 100 percent customer satisfaction.
Baikal lists several of the plumbing services that its technicians can perform:
Baikal Services also has several other repair options to help customers with more than their plumbing:
If you’ve ever had an essential household system break down, you know how critical 24/7 service is. It’s important to find emergency technicians who can answer your service call day or night to address a burst pipe or backed up sewer line. While Baikal’s regular hours are 7 a.m. to 7 p.m., the company is also available for emergencies.
Baikal is available through phone and email, or you can request a quote online. However, you can also follow Baikal Services on its social media accounts to receive the latest updates from the company or reach out to a representative. Social media presence is important for small businesses, so it’s good that Baikal recognizes this and uses Facebook, Twitter, and more to keep in touch with its clients.
Baikal isn’t afraid to offer its customers several channels to leave a review, including Yelp, Google, and Best Company. This reinforces that Baikal is confident about its service and welcomes user feedback. Most reviews are positive and mention quick response times and superior service.
Baikal Services includes coupons on its website. Savvy customers can receive $25 off any service, a 5 percent senior discount, $70 off water heater installation, and more.
Most service call or dispatch fees for plumbing companies are at least $100, but Baikal has a service call fee of $59.95. This displays a commitment to competitive rates.
Almost no plumbing companies have rates available online for their services, and Baikal is not an exception to this, but it seems the company makes a good faith effort to keep its services reasonably priced.
Baikal Services is limited to the Snohomish and King counties in Washington. Even if you’re in Washington and not located in these counties, you’ll have to look for another company.
However, this limited availability is hardly a drawback for customers in Baikal’s service area. Local technicians typically offer the most competitive rates and fastest service.
If you live in Snohomish or King County, Baikal Services is a good choice for your system and appliance maintenance. Customers typically leave the company positive reviews, and with an option for a free estimate and with such a low service call fee, there’s little harm in giving Baikal Services a try.
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Sandy Nutley Everett, WA
3 years ago
Reply from Baikal Services
Jul. 5th, 2022
Christine Woerfel Everett, WA
3 years ago
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Jun. 8th, 2021
Tom Crisp Everett, WA
3 years ago
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Apr. 5th, 2021
Nicki F Edmonds, WA
3 years ago
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Jan. 5th, 2021
AL Duvall, WA
4 years ago
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Aug. 3rd, 2020
J C Mukilteo, WA
4 years ago
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Aug. 3rd, 2020
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Debi Selfridge Seattle, WA
1 year ago
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May. 30th, 2023
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Jeff Terai Reno, NV
2 years ago
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Sep. 2nd, 2022
Ruth VanAlstine Edmonds, WA
2 years ago
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Jul. 5th, 2022
Alex John Laguna Niguel, CA
3 years ago Edited September 22, 2021
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Sep. 23rd, 2021
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Kathleen Mooneyham Seattle, WA
3 years ago
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Sep. 7th, 2021
Brad Lynnwood, WA
3 years ago
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Apr. 9th, 2021
SR Cooper Everett, WA
3 years ago
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Mar. 28th, 2021
Peter Schmidt Everett, WA
4 years ago
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Jan. 5th, 2021
Deborah Marysville, WA
4 years ago
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Jun. 25th, 2020
Karla McGuire Everett, WA
4 years ago
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Mar. 29th, 2020
Tim Warner Kirkland, WA
5 years ago
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Mar. 28th, 2020
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Richard Dermody Everett, WA
1 year ago
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Mark Becker Seattle, WA
1 year ago
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May. 30th, 2023
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Jeff Everett, WA
2 years ago
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Jul. 5th, 2022
James Houston, TX
3 years ago
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Sep. 7th, 2021
John Hardy Lynnwood, WA
3 years ago
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Mar. 28th, 2021
Nancy Leonardi Portland, OR
4 years ago
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Jan. 5th, 2021
Pete Rittmueller Bellingham, WA
4 years ago
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Jun. 25th, 2020
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David T Everett, WA
4 years ago Edited May 30, 2023
Reply from Baikal Services
May. 18th, 2020
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Lisa Anne Littleton, CO
2 years ago
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Sep. 2nd, 2022
Edwin Merrifield Mountlake Terrace, WA
4 years ago
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Jan. 5th, 2021
Anna Everett, WA
3 years ago
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Apr. 29th, 2021
Carol Zaplacinski Edmonds, WA
2 years ago
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Sep. 2nd, 2022
Pat Tolle Edmonds, WA
4 years ago
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Mar. 28th, 2020
PJ (Iberian Traveler) Seattle, WA
1 year ago
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May. 30th, 2023
Julia UP Southbury, CT
3 years ago
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Sep. 23rd, 2021
Sally Iritani Seattle, WA
4 years ago
Reply from Baikal Services
Jun. 30th, 2020
Review Source
Dara Bottenhagen Chicago, IL
2 years ago
Reply from Baikal Services
Jul. 5th, 2022
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