Benjamin Franklin Plumbing of NWA
Author: Kaitlyn Short
Benjamin Franklin Plumbing of Northwest Arkansas (NWA) is a franchise location of the plumbing company, Benjamin Franklin Plumbing that provides service across the country. The company specializes in plumbing services, including leaks, drains, pumps, water heaters, toilets, faucets, showers, and more. Every plumbing system that is designed, installed, or repaired by Benjamin Franklin Plumbing meets all local, state, and national building codes, and the company conforms to high industry standards.
Known as the Punctual Plumber®, Benjamin Franklin Plumbing provides 24/7 on-time guaranteed service — the company will pay you $5 for every minute that it’s late. In addition, the company doesn’t charge after-hour fees and all plumbing work is backed by a 100 percent satisfaction guarantee.
Benjamin Franklin Plumbing is part of the Authority Brands family that is composed of a wide range of home services companies, including home restoration and pest control companies. In addition, Benjamin Franklin Plumbing is a proud partner of Boys and Girls Clubs of America.
Top Ranked Companies
The Good
- Wide Range of Plumbing Services
- Benjamin Franklin Plumbing Guarantees
- 24/7 Emergency Services
- National Expertise and Local Support
- Benjamin Franklin Plumbing Club Membership Program
Wide Range of Plumbing Services
Benjamin Franklin Plumbing of NWA offers a wide range of plumbing services, including some of the following:
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For all home plumbing systems listed above, Benjamin Franklin Plumbing offers both repair and replacement services. If you suspect any issues with any plumbing system in your home, you can call and schedule an inspection. A Benjamin Franklin Plumbing inspection includes a visual inspection, as well as a camera inspection, if necessary, which can identify hidden damage. Inspection costs vary based on the size of your home and the extent of your plumbing system, but a standard visual inspection will typically range in price from $100 to $200; a camera inspection may cost an additional $125 to $500.
In addition to the services listed above, Benjamin Franklin Plumbing provides commercial and outdoor plumbing services.
Benjamin Franklin Plumbing Guarantees
Benjamin Franklin Plumbing of NWA seeks to provide customers with high-quality service. To support this, the company offers three guarantees, including the following:
- 100% Satisfaction Guarantee
- On-Time Guarantee — The Benjamin Franklin Plumbing team is committed to arriving on time to all scheduled appointments. If your Benjamin Franklin Plumbing technician is late, you’ll receive $5 for every minute that they’re late (up to 60 minutes — a maximum of $300).
- UWIN Guarantee — An exclusive resource for Benjamin Franklin Plumbing customers, providing them with a higher level of protection. All Benjamin Franklin Plumbing contractors are UWIN-endorsed and always carry current liability and workers’ compensation insurance.
Benjamin Franklin Plumbing offers some of the most comprehensive guarantees in the industry, ensuring that customers receive high-quality service quickly and whenever they need it.
24/7 Emergency Services
You can call Benjamin Franklin Plumbing of NWA at any time if you’re experiencing an emergency plumbing issue. The company will dispatch a technician to your home as soon as possible, ensuring that you’re getting the help you need in a timely manner.
National Expertise and Local Support
Benjamin Franklin Plumbing is a nationwide plumbing company, offering services in 33 states. However, all Benjamin Franklin Plumbing locations are independently owned and operated, and all plumbing work is done by local licensed plumbers. The Benjamin Franklin Plumbing of NWA location primarily serves customers in Bentonville and the surrounding areas.
All company locations and plumbers are held to the company’s high standards and guarantees, so you can rest assured that no matter where you live, you will receive high-quality service and workmanship.
Benjamin Franklin Plumbing Club Membership Program
The Benjamin Franklin Plumbing Club Membership Program is an optional program that customers can join to receive added plumbing perks and benefits. Membership in the program includes annual safety inspections, leak checks, and water heater tune-ups. Customers may also receive service discounts.
In the long run, membership in the Benjamin Franklin Plumbing Club could save you more money, as your plumbing systems are receiving regular maintenance.
The Bad
- Undisclosed Plumbing Service Pricing
Undisclosed Plumbing Service Pricing
Benjamin Franklin Plumbing of NWA doesn’t provide any pricing for its services online. This isn’t an uncommon practice in the industry because services and work will vary based on the size of your home, extent of plumbing issues, etc. However, it can make it difficult to prepare an estimated budget, especially when comparing multiple plumbing company options.
It’s important to note that there isn’t an option to request a free quote on the Benjamin Franklin Plumbing of NWA website. You will likely have to first call the company and schedule an inspection before receiving a service pricing estimate; when you schedule an inspection you’ll be responsible to pay an inspection fee.
The Bottom Line
If you reside in Northwest Arkansas and are in need of a plumber, Benjamin Franklin Plumbing of NWA could be a good option for you. As one of various franchise locations of a national company, Benjamin Franklin Plumbing of NWA offers a wide range of guaranteed plumbing services. All Benjamin Franklin workmanship and services are backed by a 100 percent satisfaction guarantee. The company even provides an on-time guarantee, ensuring that your plumbing technician arrives on time to your scheduled appointment — for every minute that the company is late to an appointment you will receive $5 for up to 60 minutes.
If you suspect you have a plumbing issue, you can call and schedule an inspection. A standard visual Benjamin Franklin Plumbing inspection may cost anywhere from $100 to $200. If there is any risk of hidden damage, you can request a camera inspection which will cost an additional $125 to $500. After inspection, the cost of plumbing repair work will be calculated — the company doesn’t provide any service pricing on its website.
Based on its comprehensive guarantees and wide range of services, Benjamin Franklin Plumbing of NWA could be a good choice for your plumbing needs. However, it’s difficult to compare the affordability of its service when prices aren’t provided.
