Name: PetFirst
Rating: 4.5

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Verified Customer

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Cynthia

Customer service responds quickly. The deductibles are a little bit high.

6 years ago

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Sharon

I wish the service covered annual checkups. This is the type of insurance that I could personally afford.

6 years ago

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Nancy

The service has good coverage and customer service is easy to talk to.

6 years ago

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Molly

Customer service is really helpful and easy to contact. The claims offered are pretty fair.

6 years ago

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Valerie

I like the coverage offered and dealing with customer service. The claims are pretty average.

6 years ago

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Verified Customer

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Jacque

The payouts are a little bit slow, and customer service is a little bit difficult to work with.

6 years ago

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Goldie

Petfirst is prompt with their payments, and they have great service.

7 years ago

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Verified Customer

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Joni

Customer service is pretty easy to deal with. They are always very helpful and pleasant.

7 years ago

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Martha

Customer service always responds positively, and the coverage offered is great.

7 years ago

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Kate

Some of the things that customer service says I feel aren't entirely accurate and that they get out of things

7 years ago

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Verified Customer

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Portia

I haven't had any problems with PetFirst. They take care of your dog, and I am happy with them.

7 years ago

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Kathleen

They always have prompt feedback. I don't like how they didn't cover vaccinations.

7 years ago

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Michael

PetFirst is a great insurance. They are always there when you need help

7 years ago

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Verified Customer

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Anonymous

I appreciate how Petfirst processes their claims very quickly.

7 years ago

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Tracy Hill Draper, UT

Our family has loved using this pet insurance because they have helped us and covered the expenses for a few incidents with our dog.

6 years ago

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Verified Customer

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Iiza

It just seems like a hassle to file any claims and get refunds.

6 years ago

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Verified Customer

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Gary

They need to train the employees so they don't tell you the wrong things and they don't argue with you.

6 years ago

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Verified Customer

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Susan

The coverage is good on surgeries but not as good on smaller injuries.

6 years ago

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Hannah Barth Tallahassee, FL

PetFirst has great options to choose from that were highly customizable for my dog!

4 years ago