Name: Pestie
Rating: 4.6

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Verified Customer

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Antonio Shawnee Mission, KS

The product is convenient and easy to use. It is a reliable product. Everything shipped fast.

3 years ago

Reply from Pestie

Thank you for the review, Antonio! We really appreciate you taking the time to let us know how your experience went. As always, if you need anything, feel free to reach out to our customer support team at hello@pestie.com.

Apr. 16th, 2021

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Stacy Winterville, NC

I wish the instructions were clearer and then there was some inside spray as well. I still occasionally see bugs.

3 years ago

Reply from Pestie

Thanks for the honest review Stacy. We stand by our bug-free guarantee. If you are not 100% satisfied with the results, please reach out to our customer care team. We would love to make it right.

Apr. 15th, 2021

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Harry Avellaneda

One of the worst companies ever!!! It’s a scam, I signed up for a one time delivery plan and next thing I know I get it every three months which I never signed up for. First of all there is no phone number where you can reach them at. The only way to reach them is by email which they never respond, I have send them countless emails and I still have not heard from them (HORRIBLE CUSTOMER SERVICE). They are very professional at charging and taking your money. DO NOT DO ANY BUSINESS WITH THEM THEY ARE STRAIGHT OUT THIEVES. you pay for what you get, lousy service A very unsatisfied customer Harry

1 year ago

Reply from Pestie

I am so sorry for the delay in our response time Harry. You are right it was horrible customer service and we took your feedback seriously and have made some changes. You can now easily call us directly from our website and even request a callback.

I just checked your account and it looks like we got everything taken care of. Again, I am so sorry it took us a few days to reach out via email. We took your feedback to heart and the changes we have made will make sure something like this doesn't happen to you or any other customer again. Thank you for taking the time to give us feedback Harry 🙏

Mar. 8th, 2024

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Rick M Spring Lake, NC

1. What date did you spray? May 31, 2023 2. Where did you spray, did you spray inside? (around the foundation of your home, porch, indoors, the kitchen. I sprayed the entire foundation. I came into the home and sprayed along the walls and under the furniture. I sprayed the inside and outside windows. I sprayed doors top to bottom and entrance ways. I sprayed the entire house. 3. Where are you seeing the bugs? Everywhere and that includes the family on the couch, in bed everywhere. 4. What bugs are you seeing? THAT IS A STUPID QUESTION TO ASK!!!!! Ants, spiders misc bugs. Don't you advertise all the bugs this is suppose to kill? Looks like you customizing what your spray kills not what you advertised for. 5. Did you keep your sprayer and is it still working? Yes I keep the sprayer!! This is lousy!! I could have gone to Lowe's and paid about $28 and got sprayed that last 18 months. But I tried to believe claims. If you want to piss of customers you're doing a good job

1 year ago Edited July 6, 2023

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Tonya Jackson Tulsa, OK

Pestie is lying to their customers! When I brought it to their attention and asked for a refund they blocked me. They sent me Temprid Fx! It’s sold on Amazon for $7! Which they advertise as their proprietary blend of chemicals but is not! It’s sold on Amazon! I have purchased it previously from Amazon for $7 but Pestie advertised selling a proprietary blend of chemicals so I ordered their product paying $49 thinking I was receiving a blend of chemicals to kill bugs based off where I live. That’s how they advertise their product. It’s false advertising and a scam! They basically package up something they get cheap off Amazon and re sell it to customers for WAY more! Beware!!

2 years ago

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roberto arcia Columbia, MO

Having a pest problem can be really embarrassing. I contact Pestie as soon as I could to get rid of the issue. They came in and were both fast and respectful of my embarrassment. I would recommend Pestie to anyone having a pest problem and who wants a reliable tool to get rid of the issue.

3 years ago

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Tom Nadeau Phoenix, AZ

Top notch. I haven't seen a single live bug since using your product. Works unbelievablely

8 months ago

Reply from Pestie

🙏 thank you for the update Tom. We are so glad to hear your home is bug-free.

Mar. 14th, 2024

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Great product! Jacksonville, FL

Really like the ease of application and the protection my home recieves from all outside invaders.

8 months ago

Reply from Pestie

While we can't promise Pestie will protect your home from all invaders, it will definitely protect your home from the bug kind 😀 Thanks for leaving a review, we are so glad to hear Pestie is working for you.

Mar. 15th, 2024

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Ken Brown

Works great keeps bugs out of house. Easy to use . Product comes on time is inexpensive bug control

8 months ago

Reply from Pestie

On-time ✅ Easy to use ✅ Saves you money ✅ and WORKS ✅. We are so happy we could check all those boxes for you Ken! Thank you for being a Pestie customer 😊

Mar. 15th, 2024

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AF BG Conroe, TX

I love pestie ! One of the few do it yourself services that truly delivers !! Highly recommend

8 months ago

Reply from Pestie

Thanks for taking the time to leave us a review! We love DIY solutions that work 💪

Mar. 13th, 2024

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Jamzie Kennedy West Monroe, LA

Haven’t seen any kind of bug including spiders since we used pestie the first time. Love it!

8 months ago

Reply from Pestie

We are so glad you are bug and spider-free Jamzie 😀 Thanks for taking the time to leave us a review ❤️

Mar. 8th, 2024

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Raymond Sapp Newberry, FL

Because it actually works. It continues to kill insects day after day.

3 years ago

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Nicholas Woltring Rio, WI

Easy enough to mix and spray, still saw ants in the house, not sure where they're getting in

3 years ago

Reply from Pestie

Thanks for taking the time to leave us a review Nicholas! Our customer care team is going to be in touch and talk with you about the ants that are still making their way into your home. We have a few solutions we believe will help with the lingering ants :)

Aug. 13th, 2021

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Linda Banass Mokena, IL

I have not seen one bug in my house since I started using Pestie!

3 years ago

Reply from Pestie

We love hearing this! Thanks for leaving us a review Linda!

Jul. 21st, 2021

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Paul Pavelek Myrtle Beach, SC

Best DIY pest control. Dead bugs every where after first application.

3 years ago

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G. Paul Overstreet Encinitas, CA

Excellent! Great product and service. What else can you ask for?

3 years ago

Reply from Pestie

:) Thank you for being a customer and leaving us a review.

May. 21st, 2021

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Nate Lexington, KY

3 years ago

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Liz Washington, DC

Great results and customer service. I'm glad we found this company.

3 years ago

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Roger Brooks Irving, TX

3 years ago

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Gregg West Palm Beach, FL

very responsive customer service, quarterly application is too infrequent for FL

3 years ago

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William Roswell, GA

Customer support has been very helpful and answers any questions you'll have.

3 years ago

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Garrett Spring, TX

After about the first two rounds of it I just noticed a big difference.

3 years ago

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Andries Canton, GA

It's good value for me. I've had one encounter with customer service and it was fine.

3 years ago

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Jacob Woodstock, GA

I decide to go with Pestie because it is convenient. I haven't had any issues.

3 years ago

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Verified Customer

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Chad Temple, TX

Customer service took care of me when I needed an extra set shipment.

3 years ago

Reply from Pestie

Thanks for the review Chad! We are happy to hear our customer service team took care of you :)

Apr. 15th, 2021

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Margarita Kots Long Beach, CA

I ordered a one-month supply of the product - one time shipment. I never signed up for any delivery plans, however I started receiving semi-monthly deliveries. Tried contacting the vendor multiple times by email, IM (no live chat - it's a lie!) and phone (no live agent - messages only!) and left multiple messages. Not a single response. Disputed my CC charge. THIS COMPANY IS A FRAUD - DO NOT USE!

1 year ago

Reply from Pestie

I am so sorry for the confusion Margarita. I have made sure the Pestie team saw your review and feedback. We have made some website changes that make our subscription vs one-time orders clearer. We want to make the buying process as easy and clear as possible. Also, our chat is live during business hours and you can now call directly from the website.

I see we were able to get in touch with you a few days after the first email and issued a full refund for the most recent order. You are right that the delay is unacceptable and I am so sorry we didn't provide the service you deserve. We have made some big changes that ensure something like this never happens again to our customers.

Thank you for taking the time to leave us feedback Margarita ❤️

Mar. 8th, 2024

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Lisa Wilson

I went through the whole process to get signed up, putting in my ZIP Code in so I could get pest control from my area, and when I receive the box, it was flea spray. Come to find out I somehow got signed up for a pet subscription, which I didn’t even know existed . When I reached out to the company they were more than happy to take back the product but I would have to pay shipping to return it. Disappointed in the whole process, and Customer Service was subpar. Double check to make sure you know what you’re getting. Very disappointed past customer.

1 year ago

Reply from Pestie

That is extremely disappointing Lisa, I am so sorry this was your experience. The representative you spoke with should have offered a free return label. This is not the experience we want any of our customers to have. We understand that mistakes happen and want to make it right. We have done training based on your feedback to make sure your experience is not repeated. If you decide to try Pestie again, please send an email to me, Jean. I am the head of Pestie's Customer Experience Team and would love to personally help get you signed up.

Mar. 8th, 2024

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Timothy Walsh Walnut Creek, CA

I was using a regional company for quarterly applications and decided to go with Pestie to save some money. Big mistake, about a week after the first application we had ants in the bathroom. I emailed customer support and they sent me a booster application. No help we now have ants all over our kitchen in all areas, pantry, cupboards, under the sink. We keep a very neat home and kitchen. I reached out again and no more solutions or other types of bait just "it sounds like you are unsatisfied we will give you a refund."

1 year ago

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Dana Courtney

Great product! Why? Results! It really works well. Great value!

8 months ago

Reply from Pestie

❤️

Mar. 15th, 2024

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Thomas Tedesco Port Saint Lucie, FL

Caring and professional attitude. The product was always delivered promptly.

8 months ago

Reply from Pestie

Thank you for your feedback, Thomas. I will make sure our team gets your compliments ❤️

As you know, if you ever need anything, don't hesitate to reach out. Our team of licensed pest control experts are here to help.

Mar. 11th, 2024

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Rick Prost Cape Girardeau, MO

It doesn't seem to last very long. Sprayed last week and the ants are coming back!

3 years ago

Reply from Pestie

Thank you for letting us know you are still seeing ants. It can take up to two weeks to see the full results of an application when it comes to ants. If after 14 days the ants persist please reach out to our customer care team at hello@pestie.com. We can always send you a customized application to target your ant issue if they are still there.

Aug. 13th, 2021

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Randy Ofiara Clarkston, MI

They are very responsive to your questions and needs.

3 years ago

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Paula Avon, IN

Very easy to use and does what they say!

3 years ago

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Michele Smith Opelika, AL

Ease of application as it keeps the bugs away!!

3 years ago

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al dugan Maysville, KY

This product really works.Best i have ever used.

3 years ago

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Blake Talley Waxhaw, NC

Great customer service and their products really work!

3 years ago

Reply from Pestie

We will pass this review along to our customer care team. Thanks for taking the time to leave it and we are so happy Pestie is working for you!

Jul. 21st, 2021

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Georgia Childs

Easy to use. Great product that works immediately.

3 years ago Edited January 10, 2024

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Brandy Cuiskelly Richardson, TX

So easy to use, shipped on time and love the convenience!

3 years ago

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Tim Pedersen La Pine, OR

the pesticide arrived fast and works fast!

3 years ago

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Andrew Chepeus Mentor, OH

Easy to use and very effective. We'll worth the money

3 years ago

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Becky Lairson Fresno, CA

Easy to use, and it worked. No odor after I used it.

3 years ago

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Dorothy Judy San Miguel, CA

Fullfills promises made in advertisment for services.

3 years ago

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RYAN SCHUMM Glendale, CO

Easy and works great! The price point is also a bonus!

3 years ago

Reply from Pestie

We love making our customer's homes bug-free while saving them money. Thanks for being a Pestie customer!

Jul. 22nd, 2021

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Daniel DuBois Noblesville, IN

Only have used once so far but seems to be doing the trick

3 years ago

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Kylie McElwain Dixon, CA

I like the ease but there are still gaps of coverage in between the quarters.

3 years ago

Reply from Pestie

Thanks for taking the time to leave us a review. It looks like your summer booster application is on its way! Our customer care team is going to reach out and talk with you about our bug-free guarantee and this next application. We want to make your home bug-free this summer!

Jul. 21st, 2021

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Marc Sheer Arvada, CO

Easy, pretty effective so far. Only two applications.

3 years ago

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Robert Kimbro Murfreesboro, TN

Haven't seen any insects since I started using Bestie.

3 years ago

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Sara G. Gapasin Fresno, CA

My indoor pest problem is almost nonexistent

3 years ago

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Tamara Merrill Wickenburg, AZ

Easy to use and seems effective - used it twice so far

3 years ago

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MICHAEL T MESKEW Granada Hills, CA

If properly applied it's a very safe product.

3 years ago