Name: Mint Pest Control
Rating: 4.6

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Anonymous

The service has been satisfactory overall, though I've occasionally noticed some lingering issues. However, their customer service stands out; the staff is always friendly and attentive, making me feel heard and valued. I appreciate their responsiveness and willingness to address my concerns.

3 months ago

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Carl

I've had a great experience with this service. There have been no issues with pests, and the staff is friendly, efficient, and punctual. They provide quality service, and I appreciate their professionalism. Highly recommend!

3 months ago

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James

The staff is friendly and efficient, providing quality work. However, I had a concerning experience with one employee who threatened me. While the service was effective, I believe safety should be a priority, and I would advise against sending that individual back to my home.

3 months ago

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Brian

I've had a decent experience with the service. Interactions have been positive, but I'm a bit confused about the pest control effectiveness. I noticed some insect bites on my kids recently, and I'm unsure if the treatment is working. Overall, no major issues, but I hope for more clarity on the product's impact.

3 months ago

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John

I've had some issues with Mint Pest Control due to a lack of consistency in technicians. Each visit, I deal with someone new, which makes it hard to address ongoing problems effectively. I spoke to the staff about this, and I believe they need to improve technician stability for better customer service and continuity.

3 months ago

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Ryan

The service is professional and effective. They promptly address any complaints and ensure my home is pest-free, especially from mosquitoes. I appreciate their reliability and responsiveness. Overall, I'm satisfied with their service and would recommend them to others.

3 months ago

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Josh

I had a great experience with the service. They were prompt, addressed all my concerns, and ensured everything was taken care of. Since the treatment, I've had no issues at all. Keep up the excellent work!

3 months ago

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Paola

I've had a great experience with their service. Once treatment was completed, there were no issues. They are punctual, professional, and get the job done effectively. Overall, I'm very satisfied with the service provided and would recommend it to others.

3 months ago

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Wilmer

I had an ant problem that required multiple visits, but the service team was diligent and resolved the issue effectively. I'm satisfied with their work overall, though I feel there's room for improvement to earn a perfect rating. Happy with the service!

3 months ago

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David

I had an ant problem that required multiple visits, but the team was effective in resolving it. While I appreciated their efforts, I think a follow-up call to check in on customer satisfaction would be a nice touch. Overall, I’m happy with the service provided.

3 months ago

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Nick

The service has been decent, but not exceptional compared to previous providers. The team is courteous and professional, which I appreciate. However, despite paying for mosquito control, I've still been dealing with a significant mosquito problem in my yard, which has been quite frustrating.

3 months ago

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Andrew

The service keeps me informed about their arrivals and updates on what has been done. However, their punctuality is inconsistent; they sometimes arrive on time, but there are instances of delays or no-shows despite prior confirmations. Overall, while communication is good, reliability needs improvement.

3 months ago

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Anonymous

I had a generally positive experience with the service, as they were responsive and efficient. However, I strongly disagree with their policy of allowing spraying even on rainy days, as it poses risks to our water systems and the environment. The staff were pleasant, but I urge reconsideration of such practices.

3 months ago

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Matt Gries

I loved the fact they called the day before they would come out to do the work. Mint had a small company feel and each associate wanted to always go above and beyond to rid my back yard of mosquitos. They always sent a text or email when they were done to explain specifically what they did each and every time. Very transparent and caring company. I highly recommend them.

11 months ago

Reply from Mint Pest Control

Thank you, Matt! We're grateful to have customers like you!

Aug. 5th, 2024

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Chris Luken Louisville, KY

We have had Mint Pest Control for several years. We are very satisfied. They let us know the day before we come via text and are willing to reschedule if we need it. The number of bugs inside the house has really decreased. The biggest plus has been with the mosquito treatments. Our kids used to not be able to be outside in the summer. They can now go outside and play without getting eaten alive.

11 months ago

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Caitlind Reddy Charlestown, IN

We’ve been with mint for about 2 years now and we worship them! We moved to a new home that we built one land that had previously been farmland and woods so the amount of pissed odd bugs coming at us is out of this world. We’ve had everything from wasps, spiders, to a huge yellow jacket nest out in our backyard with our dogs. Mint has helped every step of the way! I can count on one hand how many spiders I’ve seen in our house since moving in. They’ve always been great about communicating with us when they are coming to spray and are always there when I need them to come out for a quick trip to take care of some wasps. We Absolutely worship them!

1 year ago

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Tina Dayton, OH

I live near a wooded area and had mice making nests in my attic & chipmunks tunneling in the flowerbeds around the house - all that activity has stopped. I am no longer cleaning up spider webs & bugs on a daily basis on my front porch. I am on a quarterly plan; however if anything comes up in between those visits, they are quick to respond. I recently had carpenter bees burrowing into the pergola and they came right out. I am always notified ahead of time before they come out. The service guys that I have met have all been very respectful of my home & property and easy to work with. The office staff has been easy to work with as well. I think the service is affordable and I will continue to use Mint as long as I am living at this home.

1 year ago

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Jim

The Louisville company is terrible. They won’t return calls, gave terrible service on the first visit, gave service to the wrong address on the second, and now want me to pay for that. I canceled service and they are still trying to get payment!

2 months ago

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Nicole Reese Indianapolis, IN

Great customer service! Nathan was great to work with when I called to set up service and made sure to answer all of my questions. I was very impressed with our first service appointment. Justin was very friendly and thorough. I noticed an improvement almost immediately and recommend Mint to everyone! I’m so happy we made the switch to a small, local company who takes pride in their work and customers!!

1 year ago

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Miranda Crowley Louisville, KY

We have used Mint for over a year, and have been extremely happy with the service they provide. They come and do their work, often when we aren’t even home, and have eliminated the frustration of problems with ants in our house and spiders in our garage.

1 year ago

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EYC Franklin, IN

The staff at Mint are extremely nice, and very helpful. No matter the issue, they will come out and take care of it, even it it’s between treatments. They are very respectful of my property and are always kind and knowledgeable. I absolutely recommend Mint pest control.

1 year ago

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Ellen Jones Fishers, IN

Love our MINT bug service. They always call each to make sure the timing works. The guys sweep down the cobwebs all around the house before they spray. The bugs die! Since we started with MINT we can sit outside comfortably and enjoy our outdoor space.

1 year ago Edited January 10, 2024

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Deborah B Cavalcante Akron, OH

So far I have no complaints. They are always very friendly & customer service is great. They've offered to come out between quarterly treatments if necessary, but I've never needed to do that. If I notice any areas that look like potential problems, they take care of them quickly. They always offer to spray inside too, but it hasn't been necessary. And they always text me before they arrive. I am very pleased with everything about Mint.

1 year ago

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tamrina27 Westfield, IN

I’m not usually big on leaving reviews, but Mint has been not only great to deal with, but we have almost zero issues with pests since we started with them. I highly recommend checking them out! They are very responsive and helpful.

1 year ago

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Dawn Voegele Indianapolis, IN

The yard is free from bugs especially mosquitoes. It used to be a nuisance to go outside. I always get a immediate response from the staff either my text or email. The technicians have been friendly when I am home. They usually come when we aren't home.

1 year ago

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joseph casey Louisville, KY

This company has outstanding customer service! The equipment started to malfunction when they were nearly finished, but still they came the next day and treated everything all over again to be sure the treatment was complete.

1 year ago

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Kate Bonner Louisville, KY

The Mint team is friendly, professional, and informative. We appreciate their approach to customer service, and the timely reminders and texts we receive related to our service. They’re also really helping us to manage the bugs & small rodents we encounter living on a very wooded lot. Thanks, Mint!

1 year ago

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Debby Marchetti Indianapolis, IN

They have always been thorough and when I asked them a question they always had an answer and I appreciated how nice they were. Satisfied with their work

11 months ago

Reply from Mint Pest Control

Thanks Debby! We hope we'll continue to impress you!

Aug. 5th, 2024

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Hilda Carrillo

Very responsive and attentive! They listen to customer’s concerns and do what it takes to ensure customer satisfaction! They service my personal property and my rental properties and I’ve been extremely pleased!

1 year ago

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Tara Seesman Indianapolis, IN

The team is friendly and attentive, and always explains what they are going to do. Service is always prompt when we call - we found bees in our siding and they were there the next day!

1 year ago

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Amy Barber Louisville, KY

Mint is a wonderful company! They are professional, affordable, dependable, and friendly! I would highly recommend them to anyone who is looking for superior pest control! 5 star company hands down!

1 year ago

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John Ward New York, NY

My wife and daughter hate spiders and after getting Mint service there have been no 8 legged creatures roaming our home. They come regularly and put a pest boundary on the entire house

1 year ago

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Laura Lee Mills Plainfield, IN

They have been taking care of my house for several years now. Any problem I have is always taken care of. They go out of their way to check on the overall situation and let me know if they see anything of concern.

1 year ago

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Bradley Fox

Mint Pest control provided relentless support in our needs, communicated to us prior to each visit. They were on spot, good pricing, and best of all the provided good service.

1 year ago

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Mary H Grantz Sellersburg, IN

I have work with Mint for a few years now. They are always polite and accommodating. This year I have had them for mosquitoes. Have done a very good job.

1 year ago

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Angela Solhan Greenfield, IN

We have used a few different pest control services and they are best around. They are very professional, polite and anytime I needed them to come out they were always here.

1 year ago

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Randy Nara Indianapolis, IN

I appreciate that when I've asked for additional treatments, I didn't get any kind of "runaround". They were happy to come back by and get the job done!

1 year ago

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Ben A.

Great, prompt, professional service. Highly recommend. The mint team answered my questions and helped me devise a plan of action for my yard.

1 year ago

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Rick

The whole company is very professional and care about you and your concerns. The service people that come out are friendly and thoughtful.

1 year ago

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Dennis Harding Louisville, KY

I have been using Mint for three years and see next to no bugs. When i have seen any they have came back out to take care of.

1 year ago

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Kathie Spencer Chicago, IL

I like how they spray around the windows and my wooden privacy fence. Also change out mice bait I don’t have any ants either

1 year ago

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L Bruneau Elizabethtown, KY

Very reliable service with great communication. I love that it’s a family business that treats me like family.

1 year ago

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Terrence Holland Jr Louisville, KY

They are prompt, keep their word and priced affordably enough to give you peace of mind. Thanks for your service.

1 year ago

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Marianne vogt Indianapolis, IN

Mint does a great job and responds instantly whenever I have a question or issue.

1 year ago

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Karen Louisville, KY

Technicians personable and check in to see if any issues/concerns been happening.

1 year ago

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Cathy M Fachini Indianapolis, IN

They always let us know when they are going to be doing the treatment. It's pet friendly

1 year ago

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Justin Pomeroy Detroit, MI

New customer, so far so good, and they give good details on what they did. Nice!

1 year ago

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Miles of Entertainment GA

Every rep I've had has been friendly, cordial, informative and cooperative

1 year ago

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Kathy White Louisville, KY

They let when you are on the way. They are professional people.

1 year ago

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Max Burgdoerfer Pittsburgh, PA

Very reliable pest control company. They show up on time every time.

1 year ago