Name: Aptive Environmental
Rating: 4.1

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Michelle Taylorsville, UT

Roman did an awesome job with my service today. He took the time to listen to what I needed done and then accomplished it in a quick and through way. I would definitely give him a 10 out of 10! Thank you Roman. On the other hand, when I called to cancel an upcoming service so there was no duplication. Jacqueline in the office was extremely rude and had poor customer service skills.

6 years ago

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Gary F Pataskala, OH

Tyrone F, the service technician was very courteous and explained details and listened with proactive result. We already have dead wasps that I didn't know were there. He found at least 4 bees wasps nests.He provided timely instructions on how to take care of the problem in the future. Very thorough and professional. Thanks.

6 years ago

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Pamela Sanders Winnetka, CA

I called them for removal of a wasp nest, they sent a technician out the same day. He was such a nice guy, took care of the nest, cleaned up and made sure we didn’t have any other problems. This company has a lot of great reviews and they deserve them.

6 years ago

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Angie Millgate Riverton, UT

Will provided a call in advance of his arrival to announce he was coming and then he arrived in a timely fashion. He was clear about his objectives, asked clarifying questions to verify our needs, and he worked quickly while here.

6 years ago

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M White Austin, TX

We are satisfied with the products used by Aptive and the service they provide but we are really impressed with the people they hire. Alan J showed up to address an issue and he was just such a great, genuine and extremely likable guy. Not only did he provide great service, he was such a pleasure to meet! Thank you Aptive!

6 years ago

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William Williamson Carmel, IN

I had a reservice because of bees in a bush I was trimming. Mathew H went right to spraying the nest and even volunteered to finish my trimming so I wouldn't get stung again. He had them swarming around him but, never got stung. Great job!

6 years ago Edited November 5, 2021

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Mr. Hickman Carrollton, TX

Josh is a solid tech and an overall nice and caring person. He has been to our house before and remembered details of past services not only about treatments provided but personal conversations too. We will be all smiles next time we see Josh hop out of the Aptive truck for a service. Thanks!!

6 years ago

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Donna Fogle Gibsonia, PA

I wanted to commend Colton, the service technician who came to my house yesterday. He took the time to listen to me and what my concerns were regarding the pest problem. He was very thorough ! He represents Aptive in the most positive manner. This company should be glad they have a technician of his caliber! Thanks Colton for a job well done!

6 years ago

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Maria M. Las Vegas, NV

Aptive has been doing a great job since we started having their service one year ago. Jason T (Las Vegas) has been our technician most of the times. He’s very professional, always does an excellent job, very good customer service and respectful. He deserves more than $5 bonus!!! Thank you, Jason!

6 years ago

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Eileen Fiedler Scottsdale, AZ

Jason came on time to give me my first (free) house and yard and garage spraying. HE was thorough, pleasant and very nice. I'm expecting my first month of four (4) quarterly treatments. I am looking forward to a reliable pest treatment service with Aptive. Thank you very much. Eileen Fiedler

6 years ago

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GRC Richmond, TX

Friendly, courtous, and efficient. He performed a call back to sweep the Cobb webs at my front door and the back breezeway to the garage. The work was performed to my satisfaction. By the way he was not the same technician that required the call back.

6 years ago

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Richard Davis

Shawn was here this afternoon and asked pertinent questions. Did I have any problems to need addressed, Have I seen any voles since the last. He set more traps and told me where they were. Just did a great job. Didn't waste time while doing his job.

6 years ago

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Kristi West Bloomfield, MI

So far we are extremely pleased with Aptive. Amin is as the technician/sales person who first approached us & sold us on giving the company a try. Daniel was the technician who sprayed & services our home & yard today. They were both very knowledgeable & friendly. I would give this 5 stars, but want to reserve that last star until I see the results.

6 years ago

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Kevin Tampa, FL

The technicians are friendly and explain what they do in a very thorough manner. For each treatment so far my wife and son have been home. My son has autism and can be curious when strangers come to the home and my wife has not had any bad incidents.

6 years ago

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Kimmarie Bethpage, NY

The tech that came by was great. I am definitely requesting Kemar to come by again for my next treatment. He was very professional and very kind. He explained any questions or concerns I had. Excellent employee. Great experience.

6 years ago

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Adilia Riaz San Antonio, TX

My account manager was so freaking informative and the young man that came to our house was very specific and very service oriented. Please send the same guy all the time. His personality matched mine. I’m a very strong minded person and was so patient with me. Thank you again for matching our family perfectly with these individuals.

6 years ago

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NR Houston, TX

Our technician came into our home and sprayed throughout the kitchen, He also inspected the garage and patio area. We pulled out the oven and threw some more traps in the area and identified spots of entry for the cockroaches. He offered to spray other areas of the house too. Very quick.

6 years ago

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Craig R Williams Woodbridge, VA

Jonathan S (technician), did an "outstanding" job! Very professional, courteous, and thorough. He was a pleasure to deal with and we look forward to renewing our contract with Aptive Environmental. Their commitment to excellence is second to none. Thank you, Craig R. Williams

6 years ago

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MTM Denver, CO

Great, kind, thorough and friendly service Thd 2 guys, Alex & Blake were very conscious of dragging in any dirt into our home, so they put kn surgical booties while they were in the house. They get a 5 stars rating from me.

6 years ago

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Patricia & Sergio Molina Temecula, CA

Aptive Environmental Takes great care of there customer's !! I have been a customer for over 2 years and I'm always pleased with my service's !! Jeff takes excellent care of us and always goes that extra mile to make sure we are taken care of. Thank you, Loyal Customers Patricia & Sergio Molina

6 years ago

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Larry Bowler Sandy, UT

Kobe was awesome. He was very polite and courteous. He explained the service he was going to perform very well. He completed it in a very timely manner but did it efficiently and thoroughly.. Thank you for sending such a great young man to do our service!

6 years ago

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Vida Vojdani Morrison, CO

Lyle did an excellent job and took care of all my problem areas and concerns. He called prior to arrival which I appreciated. Last Friday, I was supposed to have a treatment but the technician did not show up well past the window of time that was promised and did not call ahead for me to tell him I was not home. It is a waste of both of our times. I do feel the technicians seem to have an undue time constraint and are typically rushing through the treatment which is possibly the reason I seem to need a retreat more frequently than I used to have with my previous pest control company. Lyle took the time to really get every room and the outside and I hope this takes care of my issues once and for all.

6 years ago

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Ken Carlile Kansas City, MO

This was our first introductory treatment. Amanda O was very knowledgeable and interested in doing a great job. She made an effort to go above expected to treat what was needed. We were very pleased with her and like to request that she be the one to continue treating our home .

6 years ago

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Don Scurti West Covina, CA

This was the 2nd service Ive had done. Tech did a great job, knocked down webs and sprayed thoroughly. Also mentioned a re-service was available should problems arise between the quarterly visits. So far very pleased with Aptive and have already recommended them to neighbors.

6 years ago

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Marc Wynnewood, PA

They were thorough, friendly and on-time. They don’t just spray but also get rid of any cobwebs, look for hives etc. I have been using pest control companies for 20 years and have never seen a company and employees as good as this one.

6 years ago

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Elissa Dailey Valley Cottage, NY

The Technician was very cordial and explained all the services he would preform. This is my first service so I did not have many expectations. This tech gave me a complete rundown and did everything well and let me know when he was done and when my next service will be.

6 years ago

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Jenn Jones Riverton, UT

I was approached because they were completing services on my neighbor's home. I was given a substantial discount since they were already in the area (very smart marketing!). They had a technician there that day to spray my property. They were incredibly professional, quick, informative, and respectful of my home. I would definitely recommend!

6 years ago

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Bob Denver, CO

Ryan did a great job! Not only is he personable but he is very very knowledgeable and comes across to us as being extremely competent. I would certainly recommend Aptive. We had an adjustment on a previous visit and they were extremely fair. Aptive is very well priced and a good value for the services that are provided.

6 years ago

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DG Monument, CO

The technician Wes was fantastic! He arrived at the scheduled time and explained everything he did. He discovered I don't have voles which is why I contracted with Aptive. He explained what I needed to do to cancel my service. I called customer service and Sam and Zach were very helpful. I didn't have any trouble canceling the service. I don't think the sales rep Jordan was too pushy, but I am surprised and disappointed that he didn't know the holes I showed him were not vole holes.

6 years ago

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Sarah Franklin

Thank you Robert for servicing me in the rain😊 Great job!

2 months ago

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J ason

Bad and inaccurate sales tactics. Service did not work after 5 applications, could not cancel without several heated phone calls, and they charged a 200 cancelation fee. All sale pitch lies to get the business.

3 months ago

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sandra pineiro

This company is a rip-off, especially when you want to cancel your service and they send you a letter to your home saying and threatening that they will send you to collections. It's disrespectful. Don't fall for this fraud.

3 months ago

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Case Webb

The Pest Control business is very fraudulent, they show up and are on your property for less than 15 minutes. If they were concerned about keeping customers, they would take time to really treat my property with care.

3 months ago

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Noel Day

Junk service in st Charles mo … then go to cancel service and they want to make it as hard as they can. … I suggest finding a smaller based company and not so corporate plus they are hard to talk to.

3 months ago

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Korinne C Riverton, UT

Aptive Environmental is great and we've used their service for a couple years now. We rarely have bugs around our house so that means they are doing their job. Their employees have always been great! The number to call to cancel the appointment though could be better. It's hard to get someone to cancel it. That was only one treatment we wanted canceled, and we'll continue to be a customer.

3 years ago

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Mark Benson Nakhon Sawan, 60

I used to live on a farm were wildlife often found it ways inside your house. This problem was usually solved by finding the creature and relocating it but other pests like mice simply needed to be permanently removed. Aptive Environmnet has many products that work effectively which is something that I learned from experience. I highly recommend them to anyone with a mouse problem.

4 years ago

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Jack and Thelma Unangst Cave Creek, AZ

Most servers have done exactly what we have requested and a few have gone beyond what they were asked to do and took a brush to all overhanging porches to get rid of any cobwebs which amazed us. We have not had any encroachment of bugs or scorpions since they have serviced us. We prefer treatment that is as natural as possible and we believe they have it right. Thanks for your service.

5 years ago

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Abby Driggs Provo, UT

We had SOOO many bugs when we first moved into our little apartment in Provo. After Aptive came- bugs totally disappeared and didn't come back. I also found a ton of dead bugs outside on our porch/driveway a couple days after Aptive came and thought- wow... good thing I got pest control. I had NO idea how many bugs were living in my house. Yuck. The team is super good about coming back out if you aren't totally happy with the service.

6 years ago

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Jomy Jose

I canceled the service in January, but was billed $85.30 on July 1. Called on July 16—refund promised but never received. Then got charged another $85.30 on July 31. $170.60 taken with no refund. Billing department is unreliable and untrustworthy. If you value honest billing and responsive customer service, be very cautious.

4 months ago

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Kenneth Stubert

Bait and switch (no pun intended). $99 service doesn't happen. They try and force you into an agreement and then don't follow through. Do not agree and sign an electronic agreement! Terrible company to do business with. Not reputable at all. One of the worst companies I've ever done business with. Never again!!!!!!!

4 months ago

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Ed Willis

Super aggressive, horrible company!!! Completely disregarded our community’s clearly stated no soliciting policy. Numerous people asked them to leave and the police were called. Yet, they persisted in disturbing the neighborhood. A company that shows such blatant disregard for an entire community can’t be trusted.

4 months ago

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Mark Buschur

Pricing changed drastically. Also, there was little consistency on when services were performed. When prices jumped to $187 per month they were performing services much more frequently until we noticed. After I called to cancel they offered $111 per service to stay which was insulting.

4 months ago

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Loflin Esther

Chris was pleasant, knowledgeable , and informatve!! My first service and I was beyond pleased… thank-you

5 months ago

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Nick Usselman

Terrible salesman pounding on my door. Service sucked and they don’t get into the details that it’s a monthly charge. So glad I didnt fall for their bull crap. Also if you are reading this and work here, then tell your sales kids to take no for a answer before they get hurt.

5 months ago

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Garrett Varner

Con artists, the sold my wife a one time service and if we liked it we could sign up. The copy and pasted her signature on 2 year premium contract and signed us up for auto pay. After many calls and threat of legal action we got out of it. 💯 illegal what they did. Do your research and you will see nothing but bad and illegal tactics from this shitty company

6 months ago

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Nicholas Sarcone

Worst company I have ever done business with. Products are ineffective. And goodluck trying to cancel. My wife called and emailed. They said they would cancel but then they sent her another email, without telling her, that they required she respond to in order to "complete" the cancellation. These are predatory business practices and illegal. They are designed to continue charging you. This company is awful. DO NOT USE.

6 months ago

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Sha Gam

Dishonest business practices. 1. Since the initial contract, Aptive has raised the monthly cost of my service and provided no supportive documentation for why or when. 2. Now again they are attempting the increase the monthly cost with no notice or explanation. They just indicate a higher cost on the account. 3. My contract was for quarterly appointments but they use an automated system that schedules appointments every 2 months and the system makes it impossible to reschedule to achieve a quarterly schedule.

7 months ago

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Katie Glavan

Overall, Aptive has been great. I rarely need them to come out to re-treat my home after a service as I've needed to with other pest companies.

7 months ago

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David Laz

I went with this company thinking everything would be okay, first off they don't come like i was told initially from the start, I was told they would come back every week if they had to make sure we were bug free, everything sounded good to you signed that contract, and then the attitudes come from the office from their customer service reps, I had issues with spiders and had lots of issues with mosquitoes I contacted them I was told they'd be back in 2 to 3 weeks I said I was told you guys would come back to the very next week if it wasn't fixed that wasn't the case, they're rude and just want money and that's all they really care about, they talked me into putting down some snake stuff some brown powder I asked him several times even the office this is safe for pets am I correct they stated it was my dogs got into it I guess around the yard but he really wasn't around the yard that they got into it their tech left a black bucket full of it behind my house I found that later on when my dogs were drinking out of it after it rained one of my dogs passed away wasn't exactly sure what it's from wasn't worth trying to figure it out, the other one was vomiting for almost 4 days we were so scared that we were going to lose him thank God we didn't, I contacted them and let him know their answer was well it's supposed to be snake away and it is safe for your dogs so we don't understand what happened we'll just take it off your bill still charge me for that one session. What's to be honest with you did nothing because we did find a copperhead underneath our deck thank God we were able to use a stick and get rehome him to the woods , this has been one nightmare and then they hold over your head at 200 bill I wonder if they want to pay the vet bills. I definitely would stay away from these guys they're not professional they don't seem to know what they're doing.

9 months ago

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Duane

This is a ripoff service. Steer clear unless you like to burn money. I consider myself a pretty astute consumer, but what was offered and what was delivered were two different things. The first service was offered at a discount and was reasonable, although I could have done the same thing with easily obtained chemicals and a stepladder. After that, deplorable. The second "visit" should have been enough to cause me to cancel, but I was too busy. The third was over the top--they sent one of their service people out on a rainy day (and not in the service "window"), and he immediately informed me he could not do a treatment because it was raining. He was at my home for literally 10 minutes, took pictures, and left, and I was charged in excess of $100. I finally was so pissed I cancelled, even though I had to pay a cancellation fee. So, BUYER BEWARE.

10 months ago