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Aptive Environmental

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9.1

Overall Score

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Leidi Manassas, VA

Jacob did a very great job!! I’m so glad that they take care of my house treatment!

6 years ago

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Jaybird Elk Grove, CA

George was professional and courteous. Before he left, he wanted to make sure things were completed correctly.

6 years ago

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G Jordan Friendswood, TX

Tim C has outstanding service. Knowledgeable, competent, hard working, friendly.

6 years ago

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Vini Leander, TX

Don't use them! They lied to me saying wouldn't charge me in the first application just to have me changing from another company, then charged and said it was not in contract!

6 years ago

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Reply from Aptive Environmental

Vini, sounds like there was a mix-up. Please reach out to the local branch so we can make this right. Thanks!

Aug. 22nd, 2019

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DioCendan Tampa, FL

He was polite, knowledgeable and explained the entire process to me when he visited.

6 years ago

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Beth San Diego, CA

Very efficient and thorough. Friendly input, answered all questions and concerns

6 years ago

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Roxann Cole City of Saint Peters, MO

I was not home but he texted me and told me that he was at the house. I appreciate that very much.

6 years ago

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Nydia De La Garza Pearland, TX

The service we received was efficient and professional. We were very satisfied. Thank you.

6 years ago

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Sean. B Dumfries, VA

My technician Qusay S went above and beyond to ensure a job well done. He deserves a $5 bonus from Aptive.

6 years ago

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Josh Dixon, CA

Friendly and professional. Gave me a run down of exactly what he was going to do.

6 years ago

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Andrew K Tompkins Pearland, TX

Excellent customer service. Very professional and knowledgeable. Timely and friendly

6 years ago

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Tommy M Smith Riverview, FL

The picture in the e-mail was not the Tech that came here today. The Tech did not go into my pool area and do any brushing or spraying.

6 years ago

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Debbie Serjeant Kirkland, WA

He checked everything and sprayed areas where it need to be done and told us what he did

6 years ago

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Ryan Pearland, TX

Not happy with service. The tech did nothing that was described on the report. All he did was patch a hole up with wire mesh. He did not spray anything or treat for anything. I am very disappointed with the service.

6 years ago

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Reply from Aptive Environmental

Ryan, we'd like to look further into this. Please reach out to the local branch as soon as you get a chance. Thanks!

Aug. 22nd, 2019

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Su Mars, PA

Nice and friendly. Always on schedule. When needed, we were able to get the service the same day!

6 years ago

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Greg Maryville, IL

Matt was very friendly and professional and did a very thorough job of treating our house.

6 years ago

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Radu Marinescu Wayne, NJ

Tim N was the technician that provided a thorough service for the basement and outside the house

6 years ago

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Barry G Gifford Everett, WA

Your technician did not do his job well at all, there were numerous areas that were missed during his visit to my property and in the future I would request that this technician wouldn't be dispatched to my home for service.

6 years ago

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Reply from Aptive Environmental

Barry, thanks for reaching out. Please give the local branch a call so we can make sure you are receiving the service you deserve.

Aug. 13th, 2019

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Lynn Hudson, OH

My technician today did an excellent job. Kayla B took care of my yellow jacket issue.

6 years ago

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Michelle Schmidt Lake Stevens, WA

Technician was very nice, communicated well what he was doing, and let me know when he was done.

6 years ago

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Antonio Montes Sacramento, CA

My experience with each service from Aptive has been one of good employees and thorough service.

6 years ago

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Jerry Redmond, WA

Matt was friendly, thorough, and helpful. It was a pleasure having him get rid of our bugs!

6 years ago

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kari hoppe San Antonio, TX

Mike S did an awesome job, I need I had wasp nest but he found more than I knew were there.

6 years ago

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Tracy nelson Renton, WA

very polite and did a great job! Appreciate his thoroughness in treating the entire house.

6 years ago

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William Donovan Macomb, MI

100% dissatisfied with the company! I just had the exterior of the house painted and a week later your company applied NOT be renewing the contract when our agreement is expired. VERY UNHAPPY !!!

6 years ago

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Reply from Aptive Environmental

William, please reach out to the local branch! Thanks in advance!

Aug. 13th, 2019

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Eileen San Antonio, TX

Covers a lot of area, very comprehensive with pests. Preston B was very helpful and knowledgeable.

6 years ago

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Alberto San Antonio, TX

Preston was on time and was thorough. He was very courteous, professional and knowledgeable.

6 years ago

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Claudia Cordova Sacramento, CA

Great Service timing was perfect for our newly constructed home needed pest control... services

6 years ago

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Rajan Sugar Land, TX

Good work👏 He went to every corner and sprayed the pesticide. Very courteous and goos service.

6 years ago

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Richard Broad Fairfax, VA

The technician was thorough, professional, and concerned for the safety of our pets.

6 years ago

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Fred Lewis Woodbridge, VA

Technician was professional and Busied himself as soon as he arrived at my home. Very satisfied.

6 years ago

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Mike Vacaville, CA

Marcus was very friendly, knowledgeable and did a great job. Very happy with the service.

6 years ago

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M. Taranto Carlsbad, CA

I found our technician, Adam to be friendly and very professional. He did a thorough job on our property.

6 years ago

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Michael Johann

Kevin did a great job. He listened to where the problem areas were and treated them accordingly.

6 years ago

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Sterling Hailey Keller, TX

Super nice guy. Got everything done really quickly and didnt invade our personal space at all.

6 years ago

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Gopalji Rana Sugar Land, TX

Dominique did an excellent job. throrogh job of spraying insised and outside the house.

6 years ago

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Robert Hoffman Estates, IL

few spots were missing treatment and 2 days after he left we noticed huge spider webs under the soffit and around patio door.

6 years ago

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Mary Elk Grove, CA

Our tech was awesome! Very attentive and helped solve our issue. We are very pleased

6 years ago

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Udank3 Kent, WA

The technician was a nice guy. The first application wasn’t thorough . I have more webbing on the house than before. May need multiple sprays.

6 years ago

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bonfire Schertz, TX

The service tech Mike O was extremely friendly and professional. Thorough treatment!

6 years ago

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Nat New Braunfels, TX

Preston did a great job and even helped further than was scheduled. Very professional and helpful!

6 years ago

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Elsa Abebe Hanover, MD

This company is a thief. Their door canvassers tell you a good deal just to make you sign their contract and when they actually start the service they bring hidden charges. Stay away from them.

6 years ago

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Reply from Aptive Environmental

Elsa, please reach out to the local branch with any questions you might have! Thanks!

Aug. 6th, 2019

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Anthony Thomasson Brandon, FL

Based on the photo taken, this technician arrived at my neighbor's home instead of mine. I will now have to explain to my neighbor that this was clearly a mistake on behalf of the technician.

6 years ago

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Reply from Aptive Environmental

Sorry to hear this, Anthony. Please reach out to the local branch so we can make sure your home is taken care of.

Aug. 6th, 2019

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Sonny koung Federal Way, WA

Did ok job, thought it’s would be better. Didn’t do the rest of home. Others doing the same at other properties

6 years ago

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sally benjamin North Ridgeville, OH

Our technician was gracious and easy to work with. However, the spray did nothing to control our insects. I have had to spray and take down spider webs four times since the initial treatment

6 years ago

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Reply from Aptive Environmental

Please reach out to the local branch, Sally! We'd be happy to come back out for a free reservice!

Aug. 6th, 2019

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Randy Cibolo, TX

He explained everything we were getting and the purpose. Timely, friendly service.

6 years ago

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Shelvy Bowers La Vergne, TN

The tech was able spray inside and out,after I told him I had seen pest inside and outside.

6 years ago

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Charlotte Pritchett Hillsboro, MO

Mike was very thorough. Explained everything he was going to do. Very professional.

6 years ago

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Marta L Mendoza San Diego, CA

Very good service the tech went above and beyond to make sure spiders were gone.

6 years ago

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Bettye Griffin Fairfield, CA

I did not personally meet the worker. But seems like all was in order, I see the mousetrap.

6 years ago