Name: Aptive Environmental
Rating: 4.1

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Brian Fairfax, VA

How should I review someone that never showed up ? I’ve been home all day and I still have spider webs. No one has been to our house. I’m sure whomever got a free treatment is happy.

6 years ago

Reply from Aptive Environmental

Brian, sounds like there was a mix-up. Please give us a call so we can ensure you are taken care of!

Sep. 18th, 2019

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Jan Uccello Spring, TX

The tech did not ring the doorbell or come in our home for this application . i was told on our second application would be interior as well as exterior. Very disappointed with your services

6 years ago

Reply from Aptive Environmental

Jan, we'd be happy to send one of our trucks back out to you home to finish the job! Please give us a call at your earliest convenience.

Sep. 18th, 2019

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Laura M League City, TX

The technician was very thorough and friendly. He explained the process very well.

6 years ago

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Dee Carmel, NY

Cameron came to the house today and did a great job. Thank you for your hard work!

6 years ago

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jerrold leibowitz Wayne, NJ

Rayshawn did a complete job and explained exactly what he was doing as he was doing it

6 years ago

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Kim B Stafford, VA

Carlos P is an exceptional technician and his work is above and beyond. He is the #1 choice for us!

6 years ago

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Jack El Cajon, CA

I did not see much of a difference after the first treatment, we'll see how things go after the second.

6 years ago

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Bob Vacaville, CA

Great job! Wonderful service ! Friendly technicians and right on time! Thanks!

6 years ago

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Sarah Amador Port Murray, NJ

We are new to Aptive. The service pros have been very reliable and thorough so far!

6 years ago

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Craig S Richmond, TX

Left sticky pads outside by the backdoor and u see our patio furniture. Didn’t inform us of this, left the back gate open when he left and didn’t even notify us when he was through with service

6 years ago

Reply from Aptive Environmental

Craig, please reach out to the local branch so we can make sure you are taken care of. Thanks so much in advance.

Sep. 10th, 2019

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Cindy High Ridge, MO

Did a excellent job. Was happy to know he put down fleas and ticks. The guys did not do that.

6 years ago

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Ron H Woodbridge, VA

Just a nice guy. Very helpful. Clean and friendly. Eager to do whatever to get job done right

6 years ago

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Cristi R Sacramento, CA

Very friendly and helpful. Thank you for not destroying our friendly spider’s webs! =)

6 years ago

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John Hudson, FL

Jeremy was very nice patient and professional Good job Jeremy we appreciate you

6 years ago

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LeRoy S Manassas, VA

This was a recall. The Tech was very profession, and took the time to locate the problem

6 years ago

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Dorian Springfield, VA

We wanted inside spraying for an issue we reported to Aptive a couple weeks ago. The technician declined to spray inside.

6 years ago

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Robbie San Antonio, TX

I’m pleased with the service and products used. Your technicians have always been courteous and efficient.

6 years ago

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Amanda Bonney Lake, WA

Don did a great job in and around my home, he was quick but thorough and efficient!

6 years ago

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Krc1220 Lawrence, NJ

Juwann was excellent today from communication and explaining to quick and efficient

6 years ago Edited October 28, 2021

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Tiffanyystyles Missouri City, TX

Started off ok. Not sure if you all are spraying properly but I’ve had to get another pest control company out here to help me out. I will get out of this contract ASAP.

6 years ago Edited September 14, 2021

Reply from Aptive Environmental

Please send an email to customersupport@goaptive.com and one of our representatives will be in touch! We definitely want to make sure you are taken care of.

Mar. 18th, 2021

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Apatton Citrus Heights, CA

David is awesome! Each time he come he asks questions and goes above and beyond.

6 years ago

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Jorge La Mesa, CA

Professional service. Great job. Great documentation provided and online access.

6 years ago

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Monica L Murrieta, CA

Always rings the door bell to let you know they are here. Does a great job all around the house

6 years ago

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Vivian P Painesville, OH

Alicia was very professional, knowledgeable and explained everything she was going to do!

6 years ago

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Robert MacKenzie San Diego, CA

Scott does a great job. He takes full ownership of your house and issues and goers the extra mile.

6 years ago

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Kelly Mayhew Lakeland, FL

I really like your service people. Not calling to set service date and time is becoming a real problem for me.

6 years ago

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Neeraa Rocklin, CA

He knows what he is doing. Very friendly and family caring person. Awesome work!👍🏻

6 years ago

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Katie Pearland, TX

Today was a great and easy service! Since the first treatment, our home has had minimal pest issues

6 years ago

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Carol Rygiel Northridge, CA

The technician was wonderful. He worked hard and did a great job. Yes, he deserves a bonus!!

6 years ago

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Jose L. Morales Chula Vista, CA

Your technician did a terrific job. He was very thorough. THank you for being so professional.

6 years ago

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Linda Urban

Awesome visit! Informative, polite and always careful around plants and pet areas.

6 years ago

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Robert D Zell

Seem better than most. They come back again if you aren't satisfied or believe they've done a satisfactory job.

6 years ago

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Tonya Hempstead

Customer service is top notch. They were friendly, informative and professional

6 years ago

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John Inlow San Diego, CA

Technicians always polite, thorough, well-dressed and responsive to our needs and wants.

6 years ago

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Mike Waltman

Jose did a great job. Very knowledgeable and helpful. Accommodated all of our request.

6 years ago

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Daisy Abrio Auburn, WA

Great job today. Was able to ask anymore detail to be done and was taken cared of. Thanks

6 years ago Edited September 14, 2021

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Shelly Antelope, CA

Cyrus was incredible! He was professional, courteous and friendly. Very thorough.

6 years ago

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Andrea Wayne, PA

Jason did a fantastic job; he was professional, friendly and accommodating to my schedule.

6 years ago

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Paula Antelope, CA

Jesse was friendly, knowledgeable, and a hard worker! It was super hot and he did a thorough job.

6 years ago

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Ash Chabra Austin, TX

Omar did a complete and thorough job --very polite ;knowledgable and courteous Ash Chabra

6 years ago

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Stav Glen Ellyn, IL

Terrible!!! Stay away!!! I canceled service because after a year I did not see any differences. After 3 months called me and asked me for 99$ extra for a service that I did not ask for.

6 years ago

Reply from Aptive Environmental

Thanks for your feedback, Stav. Please reach out to the local branch with any further questions / concerns. Thanks!

Aug. 22nd, 2019

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Lloyd Poehler Puyallup, WA

The technician, Lacho, was friendly, thorough, very competent and professional.

6 years ago

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Jahaira Romero Tampa, FL

Great customer service, they listened to my concerns and offer great prices and fast service.

6 years ago

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Sharon P Bax Saint Charles, MO

I'm thankful that the technician was able to come out for a re-service promptly.

6 years ago

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Patti Feldner Murrieta, CA

The technician was very thorough and went above and beyond to complete the service.

6 years ago

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Jay Pomona, NY

Michael did an excellent job. He explained everything he did and focused on areas I pointed out.

6 years ago

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Khalid Siddiqui Redmond, WA

Our technician was very accommodating and honest. He did every thing we expected and beyond.

6 years ago

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Jonathan Bellevue, WA

Great experience! Very nice and patient. Took down a huge hornets nest very professionally!

6 years ago

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Debi Vacaville, CA

Appreciated cleaning off the webs all over the court small patio table and two chairs

6 years ago

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Leidi Manassas, VA

Jacob did a very great job!! I’m so glad that they take care of my house treatment!

6 years ago