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Aptive Environmental

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9.2

Overall Score

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Andy Wise O'Fallon, MO

My first treatment with Aptive. The technician did a good job of explaining what he was doing.

5 years ago

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ROCKY WENDROCK San Antonio, TX

Fernando really provided the correct service for the pests I needed to eradicate.

5 years ago Edited September 14, 2021

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Dante Lopez Anaheim, CA

First time customer of your company nevertheless, good job to Megan and her trainee assistant

5 years ago

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Cynthia Wilson Houston, TX

Your services are very expensive, and you haven't sprayed the inside of my house or shed in 6 months. I still have spiders and roaches. YOUR CUSTOMER SERVICE SUCKS!! I have been on hold for over 25 minutes.

5 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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John Wideman St Louis, MO

Angel was very professional and friendly and we appreciate her services. Thank you Angel!!!!!!

5 years ago

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Teresa House Springs, MO

Matt did a very good job. He listened to my problem areas and bothered pest and treated them well.

5 years ago

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Natsumi Petri San Antonio, TX

Last 2 days we had cockroaches in our house. The sales man guy said I never see bugs after the service but Unfortunately that wasn’t truth. So please take care of this problem for no charges.

5 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Katie St Louis, MO

friendly staff, focus on your specific needs, more expensive than other companies, would have liked more explanation of what to expect

5 years ago

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Jessamyn Patterson Escondido, CA

Nick was great! Friendly, informative, kind. Worked quickly but detailed and efficient!

5 years ago

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Justin Wyse Saint Charles, MO

Super polite and nice. Very thorough in understanding and responding to our issues.

5 years ago

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David Zeren Katy, TX

Travon was prompt, friendly and professional. He was an exemplary representative of the company.

5 years ago

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Jacob Lopez-Clark Sacramento, CA

Friendly and professional individual, would highly recommend him for future jobs.

5 years ago

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Michael Elston Lincoln, CA

Both people I met with were very cordial and answered all my questions. M. Elston

5 years ago

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Marlene Orellana Woodbridge, VA

He answered all my questions. All areas I asked went sprayed. Thank you for your great service.

5 years ago

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Dawn Jost Wentzville, MO

Rep is always professional and very personable. Answers all questions and reminds of call back service if needed.

5 years ago

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Alice Yadao Sacramento, CA

Excellent customer service! Friendly, efficient, showed up on time, and answered all questions.

5 years ago

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Marilyn Guerrero Ashburn, VA

After a month of the first treatment I still see a lot of ants all over the house, I wrote an email to the company and still have no answer after 2 weeks of the email.

5 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Review Source

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Iris e Zakaim Lakeland, FL

Customer Review Video

5 years ago

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Ericbritton Woodbridge, VA

Technician was friendly. Remained contactless (we spoke through glass front door). Was thorough.

5 years ago

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Molly Houston, TX

Good company. Technicians know how to do their job and do it well. Very pleased with our service.

5 years ago

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Carolyn Lory San Antonio, TX

We are new to area, so far seems like it's working we've found 5 dead roaches!!! YUCK

5 years ago

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Lynne Whitney St Louis, MO

Very friendly and professional. Would definitely recommend to friends and family.

5 years ago

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Amanda Bills Rancho Cordova, CA

They came right on time, were very friendly, explained everything well, and did a great job!

5 years ago

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Shahid L Khan La Porte, TX

Kedric R did the Service today. he is a polite and friendly person did his work nicely.

5 years ago

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Jilly Poway, CA

First service was great. Loved going out the next morning and finding dead ants everywhere!

5 years ago

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2020 White boy Seattle, WA

Friendly professional sales staff and technician .. Fast thorough and informative.

5 years ago

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Robert J Bicker Modesto, CA

Kind nice people. Very knowledgable and understanding. Took my concerns in account.

5 years ago

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Darlene Riby-Williams Stafford, VA

I like everything about the company. They are very efficient and knows what they are doing

5 years ago

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Cheryl Brandell Elkridge, MD

William K. was professional, courteous, and thorough with the job he did at my home.

5 years ago

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Jeff L. San Diego, CA

Technician did a great job removing the spider webs and taking care of the surroundings!

5 years ago Edited September 14, 2021

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William Ake Poway, CA

Friendly, professional and explained everything he was doing. I’m very pleased with his service.

5 years ago

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Adan Martinez Houston, TX

It looked like the guy did a good job but I still have a lot of flys in and outside the house it will be nice if you guys send someone again

5 years ago

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Sarah Holbrook Centreville, VA

Michael S, Thank you for your amazing thoroughness and your attention to detail.

5 years ago

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Rhonda Dreiling Aurora, CO

The technicians that always come out and service are very professional and courtesy.

5 years ago

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Lawanda Swope Great Falls, VA

He is best! He did great job.Only problem of Aptive customer service answer phone so late!

5 years ago

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Kelly Henry City of Saint Peters, MO

Mike W is very knowledgable and professional. I appreciate his work ethic very much. -Kelly

5 years ago Edited September 14, 2021

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Wendy N Kent, WA

Great customer service. Arrived promptly. Friendly. Explained what he was going to do.

5 years ago

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Ashley Sugar Land, TX

Very Nice Employees, respectful, kind, and caring of our concerns we had about pest.

5 years ago

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nttPest Sacramento, CA

The techs were helpful, to the point and did what they said they would do in 100 degree weather.

5 years ago

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Jose Martinez Centreville, VA

Very responsive to issue raised. Timely arrival and completely work satisfactorily

5 years ago

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Liz Lane Edwardsville, IL

Very thorough reapplication to address ant problem and excellent communication with our technician.

5 years ago

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Frances May La Veigh Fremont, CA

The service person was professional and did an excellent job! I'm so glad I am using Aptive

5 years ago

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Peter Almazan San Diego, CA

The technician who came was very polite, thorough and answered all my questions.

5 years ago

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David Hasty Festus, MO

Enjoyed talking with Don about what he was going to do. He was very professional.

5 years ago

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Lee Sacramento, CA

He was very friendly. He explained what he was going to do. He covered all the areas in my yard.

5 years ago

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Janet Elk Grove, CA

I couldn't even tell he had been here except no cobwebs. No smell at all. Thank you so much!

5 years ago

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REH Houston, TX

My technician today was awesome! Tom C was friendly and did a great and thorough job.

5 years ago

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Jenifer Ecker Fenton, MO

Very nice, helpful, & did a thorough job!!! Answered all my questions & concerns.

5 years ago

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Oli Olidaytours Grieb Westfield, NJ

Amazing job their professional team does, especially with offering free revisits!

5 years ago

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JAMAL GHAZALA Sugar Land, TX

I was overcharge for the amount promised by the salesman yesterday. Supposed to be $45. I was charged $53.

5 years ago