Name: Aptive Environmental
Rating: 4.1

star star star star star

Ken Vallier Sacramento, CA

Easy fast service, don't have to be home for service, just make sure all pets are inside

5 years ago

star star star star star_border

Tanvir Sra Renton, WA

Great work done by Kina. She was very thorough to look at the places where webs or hives are more susceptible to exist

5 years ago

star star_border star_border star_border star_border

Jayanti Patel Lakeland, FL

Terrible services Spray front of home then leaves. No one rings a door bell to open fence gates. Technician calls a day before or same Day before coming. When u call Aptive no one answers call even after 45 min on hold

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

star star star star star

Elizabeth Carrillo San Diego, CA

Very happy with our service from Herman today. Very thorough, polite, and professional.

5 years ago Edited September 14, 2021

star star star star star

Anthony Pirone Pennington, NJ

I had the outside of my home sprayed and the ants that were inside my home left in 2 days.

5 years ago

star star star star star

Jeff Cohn Stanton, CA

Troy was great, thank you for coming out and helping us get rid of these pesky ants!

5 years ago

star star_border star_border star_border star_border

Bobby Jose Sugar Land, TX

Untrustworthy people: Never sign a contract with this company. They will not keep contract timeline/limit, will send falls bills and will not keep the promises offered by the marketing guys.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

star star star star star

Donna Presley Lakeland, FL

This gentlemen was great, if any possible way, please continue to send him for each visit, please.

5 years ago

star star_border star_border star_border star_border

Nana San Antonio, TX

I like those technicians, but too bad this company’s communicate system is terrible. They said to call back but never happened . So I didn’t know what time they come and also next appointment date ether.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

star star star star star

Earnest Muex Florissant, MO

Javon was very friendly and knowledgeable. I felt confident with him being our service pro.

5 years ago

star star star star star

Debra Buss Everett, WA

I am satisfied with the service so far. The technicians were very friendly and efficient

5 years ago

star star star star star

Paul Anthony Gonzales San Antonio, TX

Very polite and efficient Great young man very satisfied with his service !!!

5 years ago

star star star star star

James F. Thompson San Antonio, TX

Dustin was very good. He was polite, professional and and did an excellent job.

5 years ago

star star star star star

Dpris K Ward Vacaville, CA

He was very friendly and did a good job and took care of the wasp problem at least for now

5 years ago

star star star star star_border

Ronald Perry Spring Valley, CA

I sent in a request to have the garage treated for spiders and the technician did not service the garage.

5 years ago

star star_border star_border star_border star_border

A.T. Fairfield, CA

You guys came 5 hours early and did a half service. No one has picked up the phone. Not a great company. constant mistakes and reschedule. Find a local exterminator, find any one but Active. 1 out of 5

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star_border star_border star_border star_border

Wes Erdman Bradenton, FL

He was not here more than 2-3 minutes, didn't knock to let us know he was here. Just walked up to the carport and turned around and left. Contacted Aptive and reschuled appointment for Tues. Will rate services after then.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star star

Marilyn Williams Florissant, MO

I'm a new customer. Currently, I rate on the hospitality of the service - great.

5 years ago

star star_border star_border star_border star_border

chewymoviereviews San Antonio, TX

Nobody came, I emailed the aptive inbox saying I needed to reschedule due to work and no one replied my address is wrong in the system so I don't know how I can get charged without any service being done.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star_border star_border star_border star_border

Linda marsh San Antonio, TX

You charged my bank account for a service YOU DID NOT do... no one has contacted me to resolve this .. I had to cancel my bank debit card for fraud . I expect to be Accommodated for the wrong that your company did.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star star

James Grzella Dumfries, VA

Great caring and friendly service. Very pleased with today’s service. Thank you!

5 years ago

star star star star star_border

Albert Rivera San Antonio, TX

The salesman was polite and professional. The technician was equally kind, proficient, and professional.

5 years ago

star star_border star_border star_border star_border

Melissa Thomas ,

For the second time I was not notified ahead service - I am not happy at all with your company and feel that you are a fly by night kind of organization. I have never had this kind of non-service.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star star

perry crottie Purcellville, VA

Carlos was friendly and informative. His professional service was much appreciated.

5 years ago

star star star star star

BIG JMoney JOHNSON San Antonio, TX

Sebastian was outstanding he explained everything! You got to give the guy a raise ASAP!

5 years ago

star star star star star

Ashanta Santa Ana, CA

They always aim to please! We had this same technician come out before and he is awesome!

5 years ago

star star star star star

Esteban San Antonio, TX

The whole process was explained to me in detail from A to Z and easy to understand!

5 years ago

star star star star star

Karen Turner Washington, DC

Curtious service, very attentive and gave greart advice. Sprayed all over, so was glad of that.

5 years ago

star star_border star_border star_border star_border

Sunil Vaidya Folsom, CA

Worst experience. I told the guy what needs to be done ..basically cleaning the spider webs all around the house ..He did nothing except spraying in front of the door. Didn't do anything at all.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star star

Christine Seghi Valrico, FL

Both the salesman and the technician were very helpful and professional. A very good experience!

5 years ago

star star star star star

dwdayton Arnold, MO

Great service, no bugs found for quite awhile now!!!!! Courteous and friendly, Thanks

5 years ago

star star star star star

Gloria Olais-Pondelicek San Diego, CA

Very friendly and clean. Great communication. Eric has excellent customer service skills.

5 years ago

star star star star star

krazies nutz Riverside, CA

Excellent job and service. By far way better more efficient the the first guy that came alot.

5 years ago

star star star star star

Joanne O'Fallon, IL

Technician did more than anybody we’ve had before. Very thorough and personable!

5 years ago

star star star star star

sharon bardes Fallbrook, CA

The service I receive from the Aptive technician is terrific. The company hires the best there is.

5 years ago

star star star star star

Dennis Brown Lakeland, FL

Both men were perfect gentlemen, Weston and Mahonri. Thank you for the help with our bugs.

5 years ago

star star star star star

Julie Easton Sugar Land, TX

Jordan was punctual, professional, thorough as well as being very friendly. Great experience

5 years ago

star star star star star

Binu G Ashburn, VA

The technicaian was friendly and seems to be very knowlegeable about the product and its services.

5 years ago

star star star star star

Mary Dahling Plant City, FL

The job is always done to exactly what is needed. Very kind & respectful. I like your company

5 years ago Edited September 14, 2021

star star star star star

Santa97 Fallbrook, CA

Arrived on time. Wore proper PPE attire. Asked what our concerns were and treated areas

5 years ago Edited September 14, 2021

star star star star star

Carlos Bribiesca San Diego, CA

The technician was friendly, professional, on time and performed the work as expected.

5 years ago

star star_border star_border star_border star_border

Jermaine Smith Redmond, WA

We ask the guys to come in, they didn't. They were supposed to treat ants inside and get the webs from our patio and didn't. I still see a lot of webs around. Makes me wonder what they actually did?

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star_border star_border

B Boardman, OR

Good price. Friendly staff. But most importantly, I still see spiders in yard, indoor after service. The quality of the service is concerning.

5 years ago

star star star star star

Angie Gallegos Chula Vista, CA

Quick and friendly! Love that the tech calls in advance so I know when to expect them.

5 years ago

star star_border star_border star_border star_border

Jon Johnson Federal Way, WA

He never came. I was home the whole window of time and there are spiders everywhere in the front and back of my house still. He either did the wrong property or he is a liar if he said he came to my house

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star star

Cody Banks Houston, TX

Jesse was extremely friendly, professional and helped explain each service he would provide today.

5 years ago

star star star star star

Judy Wong Elk Grove, CA

I have noticed some dead roaches in my garage. I would want to see if it will last for 3 months.

5 years ago

star star star_border star_border star_border

Shirely May Rios Friendswood, TX

Did not clear out the cobwebs around the house as promised. Stayed maybe 5 minutes to do the entire outside and inside. Don't believe the job was throughly done.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

star star star star star

Jennifer Burnett Federal Way, WA

The tech did a very good job at clearing out a wasp nest way up under the eavers od my peaked roof.

5 years ago

star star star star_border star_border

OK Missouri City, TX

Hire more technician like Ehiamen U! He should deserve a bonus. I usually don’t leave a feedback but this tech has to be recognized!

5 years ago