Name: Aptive Environmental
Rating: 4.1

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Garrett Novak Washington, DC

The technician, Justin, was thorough and obviously committed to giving quality service.

2 years ago

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tamia barr Memphis, TN

Laquinton was very polite, professional and knowledgeable thanks for the great service.

2 years ago

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Sherrie Niemtschk Red Oak, TX

Very friendly and knowledgeable this was my first treatment im anxious to see how it does

2 years ago

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rosslyncwilliams Rowlett, TX

Very friendly, informative and efficient! Thanks for a great job with great results!

2 years ago

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Damien Edwards (dame2020) Midlothian, TX

Great job on the service. Clear explanation of some of the potential trouble areas

2 years ago

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Susan S Norristown, PA

Excellent communication. Understand all my concerns. Go above and beyond! Especially Diana.

2 years ago

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Brian Redenius

Very professional and friendly service. Would recommend to anyone needing pest control

2 years ago

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Sebastian TX

Rodney was very polite and did his job efficiently I could tell he really took pride in what he did

2 years ago

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Amy Hollar Wilmington, NC

Peter is fabulous! He is always friendly, professional and courteous. Exceptional customer service!

2 years ago

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Sharon Nelson Milton, DE

Terrell is very professional and personable and explained well what services he was going to do.

2 years ago

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Liz Sparta, NJ

Shamal did a great job and addressed the issue of sand bees/wasps . He did a phenomenal job.

2 years ago

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Nezar Habbas Plano, TX

I like the fact that the technician took pictures of what was done and sent a follow up text.

2 years ago

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Terrell Scott Tomball, TX

Great service today, my rep slow walked the interior and exterior and treated accordingly.

2 years ago

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Bonnie Sneeden Wilmington, NC

The best service and I had a request about the wasps and it was taken care if quickly. Very happy!

2 years ago Edited August 24, 2023

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Jonathan Alonso Grand Prairie, TX

I was concerned that he wouldn't finish before it started to rain but he got it done!

2 years ago

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Wendy A McKinney, TX

Ronald did a great job today! Very thorough and provided me photos and feedback.

2 years ago

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Breanna Wilson Covington, TN

Laquinton was very professional and punctual. Great experience and look forward to using again.

2 years ago

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Michelle Browning Granbury, TX

Freddie treated our house house & he did a great job! Also, he was a very kind young man!

2 years ago

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Brian L Finale New York, NY

Jason is a good tech who has been here before. He is very efficient and gets the job done.

2 years ago Edited October 9, 2023

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Karl Huss Toledo, OH

Jeff was very professional and went above and beyond. Send Jeff for our treatment everytime!

2 years ago

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Customer FB Rockford, MI

On time, explained procedure, toom photos. Appreciate the follow through as well.

2 years ago

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Sandi Copelin Fort Worth, TX

The company representatives from the sales man to technician were professional and respectful

2 years ago

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Rod Sturchio Hightstown, NJ

Tech was professional. Had a problem with flies in garage he treated area but could not fine the cause.

2 years ago

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Jeff StAmour Hudsonville, MI

I’d give a half star. I said not to come that day and you did. Why am I billed when I told you not to show up? I have thousands of ants by my garage. What did I pay for? I request to discontinue this service

2 years ago

Reply from Aptive Environmental

We’re sorry to hear about the mix-up with your appointment and the ant issue you’re facing. It’s important to us that our customers are satisfied and feel heard. Please reach out to us at customersupport@goaptive.com so we can address your concerns and assist with your request to discontinue service. Thank you for your feedback!

Sep. 23rd, 2024

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Jesse Grimes-York Houston, TX

All the technicians i have met so far are nice, professional, helpful, and thorough.

2 years ago

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Mel W Kansas City, KS

The insecticide(s) they use are less toxic than other pest companies in my area.

2 years ago

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Frankie W. The Colony, TX

Ricardo the Tech that serviced my home did a great job inside and outside side!…❤️

2 years ago

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Javier

Technician Cory showed up on schedule And communicated with me before and after service. Thanks

2 years ago Edited August 23, 2023

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Debbie Scheibner Fort Worth, TX

Love the pics he sends me. Great job. He was on time. And very nice on the phone.

2 years ago

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Tim Dreyer Allendale, MI

The tech was great. He sent me pictures. Of the work he did. I did appreciate that.

2 years ago

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Stan Hillard

Fast and friendly service. Clearly communicated what he was going to do and did.

2 years ago

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Ebonny Brooks

London was great and fast! He did an awesome job and he was early, wow just great Customer Service.

2 years ago

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Joe Pease

John did an excellent job. He handled all of my requests and addressed my concerns.

2 years ago

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Brian George

Mandy listened to our requests, and was very courteous in regards to our property.

2 years ago

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Ian Moench

John did a great job and is always professional and explains the whole process. Thanks John.

2 years ago

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Robert Gearty

Today’s technician, Jameer, was excellent. Personable, courteous and professional.

2 years ago

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Zoe Cain TX

Djuan was very friendly and took his time to make sure everything was treated well. Thanks!

2 years ago

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Alexis Kinsey Forney, TX

Easy and efficient service. Get notified everytime Cedric is on his way and when he's done.

2 years ago

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Lori Blanco Arlington, TX

For the last year I’ve been requesting my appointments be scheduled on weekends and you continue to schedule for weekdays when no one is home.

2 years ago

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Skender Malko Greenwood, IN

Stay away from using this company! They won’t cancel your contract with them, also their service and their product are very poor quality, there are better products in store than what they use.

2 years ago

Reply from Aptive Environmental

We’re sorry to hear about your experience and the difficulty you faced with canceling your contract. It’s important to us that our customers feel satisfied with our services and products. Please reach out to us at customersupport@goaptive.com so we can address your concerns directly. Thank you for your feedback!

Sep. 23rd, 2024

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Pauline wilson Reseda, CA

THE TECHNICIAN, EVAN CLOUD WAS VERY COURTEOUS AND PROFESSIONAL! HE PROVIDED GREAT SERVICE.

2 years ago

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Roberta Statom Spring, TX

Ms Jalisha was so awesome and very informative,Explained everything,and what to expect

3 years ago

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DonBosco Vazhappilly Fort Worth, TX

Excellent Customer Service. I will continue to use Aptive pest control services.

3 years ago

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Alice Palmer Nashville, TN

Mike was very thorough and fast. He explained everything he was doing and why very well.

3 years ago

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Michelle Seidner Hampstead, NC

Great customer service - always prompt and so helpful with explaining what they are doing.

3 years ago

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Pray Gaming Alexandria, KY

Missed some cobwebs on the stairs, decent experience. Spent a good amount of time treating, which I appreciate.

3 years ago

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Kaye Meyer St Louis, MO

Richard was excellent. Lots of spiders this year too. Treated entire yard& did a great job!!

3 years ago

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Elizabeth Perez San Bernardino, CA

Never have a problem, workers are efficient & always arrive on time. Friendly & informative

3 years ago

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Skai Stroker IL

I’ve only had one visit so far but they have been very professional and arrived on time.

3 years ago

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Valentino Sanchez Deerfield Beach, FL

Outstanding performance by your representative. Please send same individual for my next services.

3 years ago