Name: Aptive Environmental
Rating: 4.1

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Ilene McKechnie Sparta, NJ

They are knowledgeable And helpful and Customer Service is always very kind and the service works!

2 years ago Edited December 8, 2023

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Daniel Lopez Sparta, NJ

The technician came through and performed the treatment in 5 minutes. There is web all around the house that i was told would be swept and i have yet to see anything being actually done.

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that your technician's visit didn’t meet your expectations. It’s important to us that our services are thorough and effective. Please reach out to us at customersupport@goaptive.com so we can address your concerns and ensure you get the service you deserve. Thank you for your feedback!

Sep. 23rd, 2024

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Arleen Hendry Brooklyn, NY

I used to have a carpenter and mouse problem. I have seen neither since starting with this company.

2 years ago

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Joanne

Technician explained what he was doing and also sent pictures. He was very professional.

2 years ago

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Cathy Traino

I like that Tom J sends photos of the areas of the property that he treated/addressed.

2 years ago

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Sarah Oh Westfield, NJ

Alervis was great! He was very friendly and asked if any areas needed more attention.

2 years ago Edited October 24, 2023

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RIchard Formicola Ridgewood, NJ

jason id a geat job today he did a real good job and took care of all our needs

2 years ago Edited September 5, 2023

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Lidia Aguilera Westwood, NJ

Excellent service treating all pests. Very courteous and efficient representative

2 years ago Edited January 26, 2024

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Laura Cranford, NJ

Love the texts and messages of when arriving and the pics and description of everything he did.

2 years ago

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dan kim MI

Alejandro did a great job of spraying the yard and was thorough around playground.

2 years ago

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Brian Jordan

Juan was very professional and communicated what he was doing and where he was spraying.

2 years ago Edited October 23, 2023

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JenG Vernon, NJ

Technicians always text prior to arrival; prices are reasonable; services are excellent

2 years ago

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Harshil Shah Bridgewater, NJ

Lewis the person was excellent. Very patient and explained us the process and the treatment.

2 years ago

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Jelitsa Velazquez Philadelphia, PA

He was very informative….made sure all areas were treated properly. Very respectful.

2 years ago

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VRey Pine Brook, NJ

Robinson B was fantastic! Addressed areas of concern. Very friendly and informative.

2 years ago

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Keilani Abdullah Hillsborough, NJ

Tech was polite and helpful with my question (bugs in my bathroom) and getting the right treatment.

2 years ago

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Kim Schaefer Mendham, NJ

Joseph did a great job and kept me informed throughout the whole process. Thanks Joseph!

2 years ago

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Jonathan Gerardo Lincoln Park, NJ

Nafee went above and beyond to treat our home for wasps and explained the process along the way.

2 years ago

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Bhavna New York, NY

I have been using them for a quarter now. I don’t see any rat dropping and ants in my house.

2 years ago Edited October 17, 2023

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William Brozas Hillsborough, NJ

Technician Benny is very thorough. First time I’ve seen so many images of what was done.

2 years ago

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Richard Hufnagle Rockaway, NJ

Gary was very courteous. Appreciate him coming out in such cold weather. Thanks for the service

2 years ago Edited January 19, 2024

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Jackie Maltese Flanders, NJ

Tom was on time, efficient, and very professional & friendly. We are glad we switched to Aptive

2 years ago

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Marisa Bitetto West New York, NJ

Tom J is the best! Always takes the time to answer questions and address our needs.

2 years ago Edited October 9, 2023

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John-Eric S. Vallarta Washington, DC

Felix was great. He made sure everything was covered. And he checked for wasps like we asked

2 years ago

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J’me

Great service! All persons how went to our house for service are professionals.

2 years ago Edited December 5, 2023

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Alan Long Hackettstown, NJ

It seems the treatment is not getting the job done. We have a wasp nest returing and are concerned about entering our garage. In general I am considering canceling the contract

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that the treatment hasn’t been effective and that you’re dealing with a returning wasp nest. Your safety and satisfaction are important to us. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and explore options before you make a decision about canceling. Thank you for your feedback!

Sep. 23rd, 2024

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Bernadette Memolo Hamburg, NJ

Tom J was very courteous and provided information to me when I asked him about a bug problem.

2 years ago Edited January 2, 2024

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Mayank Jain Sparta, NJ

All good! Service was so good and Felix was so patient to hear the instructions. Thanks Felix!!

2 years ago

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Jenilee Jankowski Rutherford, NJ

Aptive is great. The technicians are friendly and listen to my concerns each time. Highly recommend

2 years ago

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Dan Fern Oakland, NJ

Great company! Communication is excellent. Technicians are efficient and friendly.

2 years ago

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Christina Emmetts Clifton, NJ

Professional and curious techs who will take the time to answer any of your questions.

2 years ago Edited November 14, 2023

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Jason McKenna Oakland, NJ

Your service agents are always friendly, informative, and respectful of the property.

2 years ago Edited January 2, 2024

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Gary Poyer Scotch Plains, NJ

Jermaine was very friendly and helpful. He asked me questions and did a great job!

2 years ago Edited August 23, 2023

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NFT Contest Hamburg, NJ

Felix was great, attentive to the areas I asked him to spray, polite and on time.

2 years ago

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Leigh Picinich Parsippany, NJ

Jason was helpful with my questions and reminded me to keep the dogs inside for 2 hours.

2 years ago

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Faith Robinson MI

Service was great as usual. Jermaine answered questions and was professional and efficient.

2 years ago

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Tim Petrishin Landing, NJ

Everything was great, technician did a great job and was easy to communicate with

2 years ago

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Tom Mac Hackettstown, NJ

Jermaine was very professional and knowledgeable. Inform me of all services provided.

2 years ago Edited October 10, 2023

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Amy Leonardi Westwood, NJ

Will was great! Very polite and took down all the spider webs around the house and added a bait box

2 years ago

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John Van Ness Oak Ridge, NJ

Technician Pedro and teammate explained what they would do. Asked if I had any issues.

2 years ago

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Steve Wetzel Bernardsville, NJ

Joseph did a good job communicating that he was on his way and did a thorough job. Thanks!

2 years ago

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Walter Nance Sparta, NJ

Everything went well. The gentleman was professional, and early. Really great job 👏

2 years ago

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Jonathan tatz Wyckoff, NJ

Thorough job. They remember to take care of extra items I spoke to them about last time.

2 years ago

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Dawn Sabeh Elmwood Park, NJ

Love that my pets never have fleas or ticks! Never see any spiders or ants either in the house!

2 years ago

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Victor Alvarez Montvale, NJ

Comunication from Mateo was great and documentation of his work. He cover every spot of the house.

2 years ago

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William050677@aol.com Pequannock, NJ

Ken’s line was terrific. To the time to service the property and hear my concerns.

2 years ago

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Paresh Vadalia Flemington, NJ

Today’s service was very good. The person who provided service was proactive in asking

2 years ago

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Thomas Matthews Short Hills, NJ

TJ was professional and thorough. He made sure all of our concerns were addressed.

2 years ago Edited October 23, 2023

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Stephanie N Metuchen, NJ

Specialist was friendly and responded to my request and asked if I had any other concerns.

2 years ago

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Greg McCoy Houston, TX

Tech was very pleasing, and took time to address any issues of my concern, great job!

2 years ago