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Aptive Environmental

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9.2

Overall Score

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Teresa Willis

Prompt notification. Report of problem or potential addressed.

11 months ago

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Nina Cammarata

Joseph was quick and easy to work with and addressed all of my concerns!

11 months ago

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Michael M

Excellent work completed by Sasha, a very pleasant and professional technician!

11 months ago

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joe nipper

If this is the quality of your service you can cancel it . I sent a request for costumer service to call me and the phone is not ringing

11 months ago Edited May 20, 2025

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Lynn Sundholm

Products work well. Im very pleased with products and representatives.

11 months ago

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Lulu

My technician Gunner was fantastic. Very knowledgeable and friendly.

11 months ago Edited March 18, 2025

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Patrick Cao

Rodrigo was friendly and professional. He was extremely attentive with his work

11 months ago

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Noelle Robinson

He did what was asked. He listened to my concerns and offered feedback.

11 months ago

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Maureen

Terrible customer service. Did not sign up for 18 months and they are claiming we did and charging $200 to get out of it. Highly do not recommend using them!

11 months ago

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Laurence Liu

Good service thank you, the entire process is pretty nice and neat!

11 months ago

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SHARON CARSON

Dan was professional and courteous. Excellent service by Aptive as always.

11 months ago

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Derek Ytreeide

Joseph was great, good communication and followed up with pictures.

11 months ago

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Rietta Mc knight

Great service. On time and friendly. Took care of all the bugs and potential issues.

1 year ago Edited April 1, 2025

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David Rosario

Very open communication and thorough service. Have experienced satisfactory results.

1 year ago

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Nigel Richardson

Very thorough, spent about an hour treating everything from eaves to mailbox to plant pots.

1 year ago

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David Howard

Dan provided the pest control services to the highest standards and thoroughness.

1 year ago

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Jennifer Black

Arrived in time and announced arrival. Listened to current bug concerns, acted accordingly.

1 year ago

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K Richards

They always have given us the best service and taken good care of our home in and out.

1 year ago

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Martin E Pierce

Representative was very pleasant and covered all areas that needed it. Would refer.

1 year ago Edited April 24, 2025

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Jonny Utah

The team member did a great job, he listened to my concerns and addressed them and more.

1 year ago

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Gilson Melo

Excellent customer service! Joseph, the Aptive Technician, provided outstanding service.

1 year ago Edited January 27, 2025

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diane perks

Friendly, professional, and thorough! Always address any issues I have. I love active.!

1 year ago

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Rita Luera

A little pricey, but it works. I see little to no insects in and around my house.

1 year ago

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Criselda Salcido

I’m very pleased with my services , the technician was very helpful and knowledgeable.

1 year ago

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Laura Welch

Great service, as always. I’m so happy knowing that Aptive takes care of my home.

1 year ago

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John Ely

The technician was enthusiastic and knowledgeable and did everything needed with a great attitude.

1 year ago

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Jennifer Bell

Marcus was very knowledgeable and performed a very thorough service! Thank you for everything!

1 year ago

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Jeremy Harris

The tech is very efficient and quick. He always notifies me 30 minutes before getting here.

1 year ago

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Leander Corbett

Great pest treatment today which focused on the seasonal critters during this time.

1 year ago

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james white

Technician was a pleasure to deal with. He knew his stuff well was very helpful.

1 year ago

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SM B

Great company! I have been with them for a few years and I’m completely satisfied.

1 year ago

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Jane McCan

They always provide great communication about the service completed. Thanks again!

1 year ago

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Austin, Reese Laskowsky

They were really nice and was able to work around my schedule and things I had going on

1 year ago

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Diana Russo

No, Dylan R was very professional and I would be happy to have him come back for future services.

1 year ago Edited January 27, 2025

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Karen Huaulme

Very reliable, thorough, and excellent communication. Just gives us peace of mind.

1 year ago

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T B

Service professional did not show up and claimed that he completed the service. I have a ring doorbell and a view to both the front door and the back door and patio from my living room and I have been here all day.

1 year ago

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Denise

Tech was not very informative. Did not inform on what was being done he left without asking if there were any other issues. Not friendly did not know his name he had no ID visible to see please do not send him again

1 year ago

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Neetu Kaul

Prompt, polite and professional. Kept me updated about every treatment they did.

1 year ago

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Jacquelyn Edwards

was fast and professional gave insight about different plan and then helped me change to that plan

1 year ago

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Sean Cunningham

Very polite, responsive service. Always checking for any new issues that might need attention

1 year ago

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rjsbored !

Great quality customer service, they check for pets and will text you when the job is done.

1 year ago Edited December 12, 2024

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blanche moore

The tech was very polite he took time to ask what I needed done. He was very professional.

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the technician was polite, attentive to your needs, and professional. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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John Clark

Did well in keeping me informed of when would arrive and sent pics of completed items when done.

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the technician kept you updated and provided pictures of the completed work. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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Christopher Hingle

Dylan did a great job covering all our concerns and needs. He was very thorough and courteous.

1 year ago

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Reply from Aptive Environmental

Thank you for sharing your experience! We're happy to hear that Dylan addressed all your concerns with thoroughness and courtesy. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Frederick Cacho

Professional, dependable, respectful and explains everything before and after treatment.

1 year ago Edited December 5, 2024

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Reply from Aptive Environmental

Thank you for sharing your experience! We're glad to hear the technician was professional, thorough, and communicative about the service provided. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Tommie Ford

Service technicians always handle our concerns and do a great job. No indoor pests at all.

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the service technicians are consistently addressing your concerns and providing great results. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Jimmy Thayil

Great service. They are friendly and explain the process. Make sure all your issues are resolved

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the service was friendly and thorough, with a focus on resolving all your concerns. If you ever need anything else, feel free to reach out!

Oct. 17th, 2024

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Nora Martinez

Thank you for making this easy! Paul was awesome with the care of my yard treatment!

1 year ago

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Reply from Aptive Environmental

Thanks for sharing! We're happy to hear that Paul did a great job with your yard treatment and made the process easy. If you need anything else, feel free to reach out!

Oct. 15th, 2024

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Thomas Copeland

They were thorough and friendly and kept me informed of what they saw and what they were treating

1 year ago Edited February 6, 2025

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Reply from Aptive Environmental

Thank you for sharing your experience! It's great to hear that Moe took the time to understand your needs and provided thorough service. If you ever need anything else, feel free to reach out!

Oct. 10th, 2024

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Debbie Barrientos

Worker was very polite and professional. He listened to my concerns and answered all my questions.

1 year ago

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Reply from Aptive Environmental

Thank you for sharing your experience! It’s wonderful to hear that our technician was polite, professional, and attentive to your concerns. We're glad all your questions were answered!

Oct. 10th, 2024